Astra Moving - A Local Manhattan Moving Company

(4.7 out of 5 / 14 reviews)

Manhattan, NY / Moving services within 50 miles

Booked on 74 moves through HireAHelper

14 Verified Customer Reviews

Open Today - 7:00 AM - 10:00 PM

4 years in business

Manhattan, NY / Moving services within 50 miles

Booked on 74 moves through HireAHelper

14 Verified Customer Reviews

Open Today - 7:00 AM - 10:00 PM

4 years in business


One of Manhattan's Favorite Moving Companies

A Note from HireAHelper

We love working with Astra Moving because they pride themselves in taking care of their Manhattan, NY neighbors. After several years moving in and around Manhattan we believe you'll love working with them too!

Relocation with Astra Moving

Established in 2019

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Moving Services

Move Help

Day Labor

Moving Reviews

Real Manhattan area customers. Unedited, unfiltered reviews of Astra Moving.

4.7
14 reviews
93%
0%
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7%

Kristina G

(1) 5/13/2024 Huntington

Avoid at all costs, they just did not show up, no notice at all. They were supposed to come between 1-2pm, at 2pm I tried calling multiple times, left a voicemail, nothing. Ended up calling back hire a helper customer support and was informed the crew can no longer make it. I was told that they sent us info, but we did not receive anything at all. In fact, I even received a text that the crew is on the way! Thankfully, the hire a helper customer line was able to get us a completely different crew (not associated with Astra moving) the same day, otherwise we would have been completely screwed.

RESPONSE: don’t take this seriously?!? Sure don’t take a no show with zero notice seriously, sounds like a very mild issue.. Those 5 star reviews mean nothing if you don’t actually show up. The “excuses” make no logical sense for the following reasons: 1. Called the order above mine and rescheduled to the next day? Clearly that wasn’t the “wrong order” to call since rescheduling was needed? Great for the person who was actually informed if that’s even true 2. This was a very quick response to my 1 star review, within minutes, so clearly the phone was on hand to pick up my multiple calls and respond to a voice mail I left? Even a text would have been better than nothing. 3. “Stomach bug” so painful, still overcoming at 11pm (around the time I received the response to my review) yet you rescheduled another moving job to the next day although surely you won’t recover from it SO quickly given how painful it is? I call BS on all of this. Even if the stomach bug story is true, the responsibility and accountability is lacking. But my guess is they did not want to make it out to Long Island and ghosted until the review came in. There are plenty of great other options out here to choose from. Anyway it’s up to the customers how “seriously” they want to take this review.

Mover's response:
Hi Kristina, I did contact what I thought was your order. It was the order above yours’ phone number at 7:30AM. It’s unfortunate you feel this way. This is an extremely rare occurrence, as I had a stomach bug that I’m still overcoming now. It’s painful. I communicated early to what I thought was the right number and asked her if she can do tomorrow. Again, I’m sorry for any inconvenience this caused. Everyone please don’t take this too seriously as this is a very atypical case. Bad luck on both ends. You can see all of our 5 star reviews below.

There is no BS on anything Kristina. I wanted to reschedule, you didn’t even after we got ahold of each other finally. We’re professionals who take our work seriously. Half of our reviews here are from very happy Long Island customers so your whole argument is moot. We go out there all the time. Again, this was just bad luck on both ends . You can keep editing your review as you have already 4 times to make us look bad, this is my final one. It’s done. Good luck to you in the new house or where you’re moving to.
- Astra Moving

Lisa U

(5) 4/29/2024 Bronx

Two awesome gentlemen helped pack the moving truck which was to small for all my belongings. Daniel and I can't remember the other gentleman's name both very respectful. Daniel said we can get most of your belongings in this truck I didn't really believe him, but they packed that truck with just about everything! I was amazed and super happy!!! Great job guys!!!

Hillary Vanessa B

(5) 4/22/2024 East Meadow

Very knowledgeable providers. Daniel, the owner was amazing...very professional and extremely technically efficient.

Mover's response:
Thanks Ms. Hilary ! It was a pleasure moving you and your husband . Enjoy the new apartment
- Astra Moving

Jessica W

(5) 3/16/2024 West Orange

Called me before hand , showed up on time and got the job done. These guys were a massive help to me on my moving day

Mover's response:
Thanks Jessica! Good luck to you guys in Texas
- Astra Moving

Misha B

(5) 1/16/2024 Brooklyn

Daniel and his team at Astra did a great job. They came prepared and completed everything in a timely manner, in time for the moving cube to be picked up before the end of day. They were also attentive to which items to be disposed of versus packed. Would definitely use them again.

Mover's response:
Thanks Misha! Good luck back home in Canada !
- Astra Moving

Maria F

(5) 1/15/2024 Hauppauge

Daniel and his partner (sorry I forgot his name) did a wonderful job. I never knew of this service before. They were on time, polite, friendly. They knew what they were doing and how to go about it. I would definitely recommend this service to others. They made my move so less stressful. Thank you.

Vincent O

(5) 12/18/2023 Massapequa

On time respectful hard working .can not say enough they were wonderful highly recommend them

Kim J

(5) 12/6/2023 Peekskill

Wonderful job. Daniel, Jose and Omar were very helpful, fast and efficient. We had several PODS and uhauls that we used prior to the Astras team; had we used Astra for the loading and packing in the first place, we probably would not have needed as many PODS or U-hauls for our move and would have saved tons of money.

I highly recommend Astra and will
Be using them to unload my PODS at the new house.

Mover's response:
Thank you Kim, it was fantastic working with you and your daughter. All the best to you in the new house
- Astra Moving

Carolyn M

(5) 11/29/2023 Brooklyn

The worker came to the job site on time. They were very polite and cooperative and completed the job within the two hour time frame allotted. Also the prices are reasonable I would definitely use this company again

Mover's response:
Thanks Carolyn, it was a great pleasure to move you !
- Astra Moving

Jose D

(5) 11/21/2023 Hauppauge

We used this company twice, they checked in on us to ensure we had our pod/containers to unload which we appreciated. Unfortunately, our POD never did show up on our requested day so we had to be patient as the logistics had to be worked out.

When it came to actually got moving and unloading they were quick , prompt, and flexible to move everything over in our designated move.

I would use them again when we need an extra set of hand and manpower.

Service Area

We handle moves within 50 miles of Manhattan, NY 10044.

Get To Know Us

What can a customer expect on moving day if they hire you?

We arrive on time, ready to work. We're focused until we get the job done, professionalism and courtesy is our mantra.

How should a customer prepare for moving day?

Please have everything boxed up and taped. Please have all things taken off of and inside furniture pieces, please also have mattresses wrapped up. If you can too, please secure parking for your truck/POD as close to your house as possible.

What types of moves have you handled?

We've done it all, from local to long distance, office moves as well as bringing your things to a storage. As long as we can move it, we'll do it. Time or distance isn't a problem.

What's your favorite part about being a mover?

We enjoy manual labor as well as giving our customers a service they need. Making our customers smile and feel happy after our work is something we take immense pride in.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
A dolly is always included, (always included, no fee)
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$28.20/ea.
Rope:
We do not provide rope unless client asks for it. This price is for straps that we do not get back, ($21.15/ea.)

Hours

Sunday: 9:00 AM - 4:00 PM
Monday: 7:00 AM - 10:00 PM
Tuesday: 7:00 AM - 10:00 PM
Wednesday: 7:00 AM - 10:00 PM
Thursday: 8:00 AM - 10:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Hourly Price
$105/hr
for 2 movers after 2 hr min
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