Edwards Moving labor - A Local Wilmington Moving Company

(4.5 out of 5 / 39 reviews)

Wilmington, NC / Moving services within 100 miles

Booked on 410 moves through HireAHelper

39 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

16 years in business

Wilmington, NC / Moving services within 100 miles

Booked on 410 moves through HireAHelper

39 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

16 years in business


One of Wilmington's Favorite Moving Companies

A Note from HireAHelper

We love working with Edwards Moving labor because they pride themselves in taking care of their Wilmington, NC neighbors. After several years moving in and around Wilmington we believe you'll love working with them too!

Relocation with Edwards Moving labor

We have been servicing the coastal areas of North and South Carolina for 12 years. All of our professionals are fulltime movers. We do moving labor, packing/unpacking, Deliveries and haul aways.

Moving Services

Move Help

Day Labor

Moving Reviews

Real Wilmington area customers. Unedited, unfiltered reviews of Edwards Moving labor.

4.5
39 reviews
82%
5%
3%
5%
5%

Laurie P

(2) 5/25/2023 Southport

Unfortunately our experience with our unloading help was typical of so many others who have had painful moves. We had lined up help for 2 days. On both days, help fell short of our expectations. On day one, help was 2 hours late, and upon arrival, immediately warned us of another job that would limit their ability to work the 4 hours contracted for. One of the three workers was not in physically good enough shape to be trusted to move heavy items. We ended up unloading most of the trailer ourselves in the late evening.

On day 2 help showed up closer to requested time, but was one man short. This meant that we again had to help unloading trailer when we did not expect to. Additionally, one of the two men was not physically in good enough shape to be trusted with heavy items. As a result all items that were destined to be moved upstairs were left in garage. We are still in the process of finding additional help to move these items where they were intended to be.

In addition to the disappointments with regard to the actual help, the communication and problem-solving process from our contact throughout was not timely or effective enough to meet our expectations.

Travis I

(5) 6/3/2023 Jacksonville

Very polite and hard working men. They work very efficiently.

Joel C

(1) 6/2/2023 Hampstead

Edwards moving has terrible customer service. The crew was supposed to show up between 12-1pm. I called at 1:05 and the office guy told me the crew was running behind because the first customer was completely unprepared. He said he would call back with an updated arrival window. No call back. I called again at 1:30 for an update and same story. At 3:00 I called for an update and they just stopped answering. I tried two more time spaced out every 5 minutes and no answer. I had to call hire a helper to find out Edwards just wasn’t going to show up.

Hire a helper did fix everything and set us up with Express Movers of Wilmington. Express is hands down the best crew of movers I’ve hired. Save yourself the headache and pass on Edwards.

Mover's response:
Joel, our apologies for the mixup. One of the crew that was scheduled to come to you had a very bad fall and had to be rushed to the hospital on a backboard. When I got the call I called support to try to find a replacement crew. I went to take his wife to the hospital as she had no transportation. I didn’t find out to that night no replacement crew was found. Again I apologize for everything
- Edwards Moving labor

Ann O

(5) 5/5/2023 Garland

On time, professional and unloaded our truck quickly.

Anne H

(2) 4/17/2023 Wilmington

I'm a big proponent of recognizing what people do right first:
Arrived right on time

Worked hard plus with our help, we were able to negotiate and move a tricky piece of furniture

Friendly

Tipped extra for their effort

Problems:
Overall, they definitely worked hard but not smart.

Confused why they wouldn't use the dolly to move boxes and kept moving heavy boxes one at a time - I suggested they use the dolly several times to save time AND their backs, but they insisted on lifting 1 at a time. I judged that time was going to be an issue w/ their method and thus moved many of the heavy boxes and furniture pieces to the garage myself to expedite.

I was doing an out of state move, but they kept asking what else needed to go despite me prestaging and packing; continually saying "everything". Neglected several big items in the house I had to remind them of multiple times. Felt they failed to see/visualize the big picture of the complete load.

Took 2-3 phone calls during my move which I don't mind per se, but I do if I'm getting charged for an extra 45 minutes. When 1 stopped, the other would stop and wait for instructions.

Nothing was packed tightly beyond the first few items which meant once driving, nothing was secure and everything was sliding and falling. I ended up having to rent a hard to find 4 x 8 trailer in the final hr (which isn't very big) for the handful of items they couldn't fit. Could've better maximized space. The last third of the move items seemed thrown in w/out regard to space and protection.

Paula R

(5) 3/29/2023 Lumberton

The guys were awesome and very helpful. Would use them again!!

Kelsey / Jacob F

(3) 3/26/2023 Jacksonville

The movers were an hour late outside of the 1 hour window, they called to let us know they had a flat tire and did provide a discount. Overall, they were helpful in moving but we were set back an hour.

Gail B

(5) 2/23/2023 Wilmington

They unloaded my furniture in a timely matter with care!

Adriana A

(5) 1/19/2023 Myrtle Beach

Great professional crew!!

Maureen O

(5) 10/16/2022 Jacksonville

Courtesy and hard workers!

Service Area

We handle moves within 100 miles of Wilmington, NC 28409.

Get To Know Us

What can a customer expect after booking with you?

We will send you a conformation email or text the day you book with us.

What can a customer expect on moving day if they hire you?

Our crew will be on site at least 15mins before the move time.

How should a customer prepare for moving day?

Please have all walkways clear and boxes marked. This will help us get the job done as quickly as possible to help you save money.

What types of moves have you handled?

We have done local, long distance moves and well as office and warehouse moves.

What's your favorite part about being a mover?

We love to take the stress our of moving day for our customers.

What training do you provide your crew members?

All of our crew members are trained by our owner before they go out on any moves.

Local Mover Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
upon request, no fee
Hand truck:
always included, no fee
Plastic wrap:
$30.00/ea.

Hours

Sunday: 8:00 AM - 8:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$75/hr
for 2 movers after 2 hr min
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