Complaints & Claims
We take these very seriously. If you are unsatisfied with your job, HireAHelper will investigate and make sure we, and the company you hired, have provided a level of service we're proud to stand behind. If we didn't, or if the company you booked didn't, we will reimburse you up to the amount you paid through HireAHelper, not to exceed $1000, as per our Service Guarantee.
If your issue is regarding damages, then the form below is your first step in filing an insurance claim. Remember, every moving job booked on HireAHelper comes with Standard Repair Coverage Insurance. You can also upgrade to Full Valuation Insurance if you wish. These options are available as soon as you made your reservation and are subject to the Terms and Conditions.