Move Assist

(4.6 out of 5 / 96 reviews)

Aurora, IL / Moving services within 0 miles

Booked on 364 moves through HireAHelper

96 Verified Customer Reviews

Open Today - 9:00 AM - 8:00 PM

Aurora, IL / Moving services within 0 miles

Booked on 364 moves through HireAHelper

96 Verified Customer Reviews

Open Today - 9:00 AM - 8:00 PM

Get to Know Move Assist

We provide an experienced, professional, and knowledgeable moving crew on every job (min. moving experience for our Movers is 2 years) no matter how large or small. Our movers will prep your home, business, furniture and belongings for your move. We will pack, unpack, load, unload, as well as move your belongings around your home, business, pod or property. Through our specialized moving materials distributors we can provide the necessary equipment and materials (boxes, tape etc..,) for your move at a cost far less than you'd expect. We can contact local Truck Rental Service Companies that may provide low cost alternatives for transportation for your goods.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Aurora area customers. Unedited, unfiltered reviews of Move Assist.

4.6
96 reviews
79%
10%
2%
5%
3%

Amanda W

(4) 8/11/2012 Chicago

I hired Move Assist two years ago to move me into my apartment, and then again last week to move me out. They packed the moving truck for a ten+ hour drive from Chicago to Atlanta and they did such a great job that I don't think a single item moved an inch. It did take much longer than expected to load the truck, but an extra hour or two of moving labor help is much better than replacing broken items on the back end. I would definitely recommend this company, especially after 2 successful moves with them.

Mover's response:
Thanks Amanda :)
- Move Assist

Daryl F

(2) 8/16/2012 Evanston

The 2 young men were courteous and punctual. The problem was how long it took them to load the POD. Eight hours is abserd to move a one bedroom condo. They said this would be a 3 man job, but only 2 men showed up. Everything was ready and packed, they only had to wrap the case goods. The cost was much higher than estimated because it took them so long. I had an eight room house moved from Chicago to Evanston in same amount of time it took them to load this POD. And for less money!

I can not recommend this moving company.

Mover's response:
We were swamped that day and only sent out the 2 men you requested instead of the 3 we suggested. My crew-members reported that the walk from the apartment to the elevator,then to the truck was about 2 football fields away.... That, the careful, precise wrapping & loading of your paintings as well, other valuables, which you insisted they take their time on and be cautious with while wrapping and handling. Oh, and you tried to skip out on the bill. Yes, Please do hire another company next time.
- Move Assist

Bo V

(5) 8/2/2012 Chicago

The 2 man team was awesome!! They had everything they need to get the job done. Showed up to my place 10 min early as I asked to do the walk through with them. I would uses HireAHelper again for sure.

Mover's response:
Thanks Bo !
- Move Assist

Derith W

(5) 7/18/2012 Chicago

The team sent out to perform the work requested were very professional, prompt and knowledgeable in their craft, I will utilize their services again and absolutely recommend HireHelpers for additional jobs

BOB M

(5) 7/25/2012 Des Plaines

Arrived on time and ready to work. Temperature was close to 100 degrees but the two movers worked without stop. They were efficient & professional. Mark Levy also came to check the progress of the move. Great Job!!

Mover's response:
Thanks Bob !
- Move Assist

Bridget B

(4) 7/1/2012 Chicago

You can tell that these guys have been around for a while. Moving in Chicago is a tough business. The long and narrow back staircases,, down the alley 100 feet to the gate where the truck awaits... not fun. Which is why I hired people to load the truck for me. Granted, Uhaul was 3 hours late in giving us our truck which turned out to be smaller than the truck we ordered. The guys were able to bring the stuff to the gate in order to load it once the truck arrived. It still took them a total of 5 hours from their arrival to departure to load the truck, but they did it and with a smaller canvas to work with. Their services were much appreciated to say the least.

Mover's response:
Thank you so much for that glowing review. Indeed it did take a few hours longer than expected. The crew arrived on time and unfortunately the truck did not, yet the movers ( Tom and Mike) reportedly went right to work and set everything by your fence while waiting for the truck.
As their employer, that's exactly the type of can and will do attitude I personally enjoy hearing about !
- Move Assist

Huixian S

(2) 6/28/2012 Naperville

I had a very poor experience with Move Assist. Below are several points of complaint:

I was told that the movers would show up between 9-10am, however they came at around 10:15.

I was under the impression that they would bring the minimal supplies for the job, but they came unprepared. I had to go out and buy moving pads to cover my furniture. Furthermore, they were told that I had a piano that needed to be loaded, but did not come prepared with the specialized strap which was required to secure it to the container wall.

I had scheduled the loading of my belongings into a truck for only 2 hours based on the estimation given. However, it took 4+ hours to finish the loading. They just stood there talking the whole time. When I told them to hurry up, they threatened that they would just throw everything into the truck.

I have a grandfather clock with a pendulum that needed special care. It was misplaced somewhere in the truck, and I requested that they find it. They refused.

Having Moving Assist do my loading was a nightmare. I'd never recommend others use them again.

Mover's response:
We brought pads, you refused to use them. You estimated the job time we did not, when the movers arrived it was 100 degrees out and they told you your estimate was wrong and it'd take longer than you thought. The clock was loaded and you wanted to see it but didn't wanna pay for the time to breakdown and rebuild the load. 15 min. Late is reasonable and you were informed of their late arrival.Also, you did not request a specialized strap for the piano. You constantly interrupted the job w/demands
- Move Assist

Scott M

(4) 6/18/2012 Glendale Heights

Movers were on time and went straight to work. Moved all furniture into my storage pod, arranged it in the storage pod in a way that allowed maximum space for my boxes. They did what I thought would need 3 hours, in about an hour and a half. Would use them again.

Mover's response:
Thanks Scott
- Move Assist

Christopher K

(5) 6/16/2012 Naperville

They did a great job. Showed up on time and got right to work. Were very nice and treated our things as if they were their own. Will hire again if I need to move.

Mover's response:
thanks Christopher !
- Move Assist

Bruce L

(5) 6/8/2012 Woodridge

The guys were awesome. Arrived on time, were courteous and worked hard. Would definitely use again.

Mover's response:
Thanks Bruce.....
- Move Assist

Service Area

We handle moves within 0 miles of Aurora, IL 60504.

Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Furniture dolly or straps:
$5 per dolly 2 per job maximum (not all helpers may be equipped), (upon request, no fee)
Hand truck:
$5 per dolly... 2per job maximum(not all helpers may be equipped), (upon request, no fee)

Hours

Sunday: (not available)
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 9:00 AM - 8:00 PM
Hourly Price
$55/hr
for 2 movers after 2 hr min
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