HireAHelper.com

Compare Service Providers

This is the magical part of HireAHelper.com:

Compare rates - The price you see is exactly the price you pay. The drive time is included in the rate as well. (This is why we ask for your zip code.)

Read actual customer reviews - The only reviews you read on HireAHelper are from actual customers. We never filter or censor customer reviews. Ever.

Compare company profiles - HireAHelper is much more than a simple list of service providers. You can see who's licensed and/or insured to do the work, what equipment they can bring, and exactly what type of work they can do.

Booking & Payment

After selecting a company, you'll book their services, right here online.

Enter your billing info - Don't worry; we won't charge your card until the day before the job. Any major credit card will do.

Receive your confirmation email - Immediately after booking, we'll send you the contact information for your provider, along with your reservation details.

Ring ring! - Your provider will give you a call, either on the same day you make your booking or the following morning, to shore up any extra details. (You'll also receive their contact info.)

Here's a few important notes about booking:

• Cancellations: You can cancel your reservation, with no charge, until the day before your job date. (Canceling less than 24hrs before the job start time will result in a 1hr fee.) If you cancel within one hour of your start time, the cancellation charge doubles.
• Your payment is held in escrow by our company, HireAHelper. The service provider will not get paid until after they show up and complete the work.

Receive Your Help

On the day of your job, your provider will arrive within your designated arrival window (the hour window, which you specified during the booking process.)

Remember: your service provider still hasn't been paid yet. So, if the unexpected happens (their truck breaks down, their workers get sick, they are running late, etc), call us immediately! One of the main reasons to book through HireAHelper is our network of providers - We'll spring into action and find another company for you immediately (and usually for the same price).

Release Payment

We will not release your payment to your service provider until the job is complete. When they're all finished, you will let us know by calling the Payment Release Line at 866-648-5206. It takes less than a minute to complete the process.

Leave A Review

After the job, you'll have an opportunity to leave an honest, unfiltered, uncensored review of your service provider.

These reviews are very important to service providers. Good reviews will help them land more customers; bad reviews may cost them future business.

Get Listed

If you're a mover, day-laborer, or cleaner, here's a few good reasons you should list your business on HireAHelper:

• Exposure to a new online audience - We spend a lot of time and money getting your business listing in front of people. Potential customers come to HireAHelper from all over the internet ready to hire a company in their area. We help you get into this market.
• Schedule management - At HireAHelper, you have the ability to show customers when and where you are available to work. After all, it's still your business.
• Credit card processing - For smaller businesses, credit card processing is a hassle to set up and manage. For larger ones, it can represent a significant expense. At HireAHelper, we'll take care of credit card processing for all the jobs we book for you.

To get started, just fill out the application. You will receive a response within one week, and, if approved, you will receive instructions on how to log into your new account.

Remember… we send you jobs, not leads. Every customer we send you has already scheduled and prepaid for your service. We only make money when you make money.

Set Up Your Profile

We give you the ability to create a profile and advertise information about your business and services. Just log in and follow the steps to complete the set up process.

Enter the zip code where your company is located and show how far you are willing to travel for jobs. Fill out your rates and services and include your travel fees if you want to get paid for your fuel and travel time to get to each job. We'll use all this information to generate an accurate quote for your potential customers.

Make sure to keep your availability updated, so that customers know what days and times you are available. After you have finished setting up the account your company will immediately appear in the list of service providers in your area, and customers will be able to hire you.

Receive Jobs:

When a customer schedules a job with your company you will receive an email and a text message informing you of the job. You will need to log in to your account within 24 hours to accept the order and call the customer to confirm the job details. This is your chance to verify that they've booked the right size crew for the appropriate amount of time.

If you do not respond to a job within 48 hours the request will expire and be sent to a different service provider.

Complete Jobs:

On the day before the job, make sure to call the customer. Good communication prior to the actual job helps avoid potential issues.

Make sure to double check the job details to ensure you're bringing the appropriate, agreed upon, equipment.

If you're running late, it's very important to call the customer and let them know. Being a little late (depending on the circumstance) is sometimes understandable. Leaving a customer stranded and wondering if you're coming at all is intolerable. We normally remove service providers who flake out on jobs, unless they can provide documentation of an emergency. If such a situation does arise, call HireAHelper ASAP so we can find a replacement company.

Get Paid

When a customer schedules your service they prepay with their credit card through HireAHelper. After completing the job you must have the customer call our automated Payment Release Line (866-648-5206) to release their payment to you. You will receive an email and a text message each time a payment is released.

In your account area, you can also print job-specific invoices that show the total amount the customer paid. Make sure to have the customer sign this invoice. If there are any discrepancies involving the payment you may need this signed document to resolve the issue.

Gather Reviews

After the customer calls the Payment Release Line they will get an email telling them their order has been completed and that their payment has been released to you. This email will have a copy of their invoice and a link to the page where they can leave you a review.

Before you leave the job site, remind your customers to leave you a review! Nothing will help you get more jobs than getting positive feedback on your account.