You call we haul LLC

(4.5 out of 5 / 165 reviews)

Columbia, MD / Moving services within 100 miles

Booked on 724 moves through HireAHelper

165 Verified Customer Reviews

Open Today - 6:00 AM - 9:00 PM

11 years in business

Columbia, MD / Moving services within 100 miles

Booked on 724 moves through HireAHelper

165 Verified Customer Reviews

Open Today - 6:00 AM - 9:00 PM

11 years in business

Get to Know You call we haul LLC

You call we haul specialize in coordinating the most relaxing move for you. Our primary objective is to make your move or removal as efficient as possible. Making your relocation process serene on both a local and commercial level is our specialty. We provide customers with equipped, experienced, & thorough team members to make your experience as quintessential as possible. We are a minority owned company & have been a moving company for 7 years. We are based out of Columbia Maryland and have growing rapidly nationwide. We continue to grow based on the superior service & cost effective pricing , & reliable work force. ( During COVID19 We take extreme precautions masks & gloves are mandatory to insure all of our safety )

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Credentials

Licensed Business:
License Number
W19090190
Issuing City
Ellicott City
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
MC/State License:
MC #
MC1084560
DOT #
3379769
State Lic/Cert Name
W19090190
State Lic/Cert Number
W19090190

Moving Services

Move Help

Day Labor

Moving Reviews

Real Columbia area customers. Unedited, unfiltered reviews of You call we haul LLC.

4.5
165 reviews
76%
10%
5%
4%
5%

Cynthia W

(5) 9/17/2019 Nottingham

Great customer service.

Kristen M

(5) 9/1/2019 Baltimore

The two movers from “You call we haul LLC” were professional and very accommodating. They worked hard and were efficient. Very impressed and would definitely use this company again for any future moves!

Meeia K

(2) 9/3/2019 Thurmont

Although they originally said they would be here at 9AM, they did not show up until 5 PM. I had no problems in how hard they worked to empty the POD. They were respectful of my property and goods and took pains to see that paint was not marred anywhere. Where my proble m began was after the POD was emptied they were ready to leave without putting together beds or dining room table. When asked why they said they were told to only empty the POD. I explicitly asked before hiring this company if men would come with necessary tools and if they would be capable of putting furniture back together. I was told they would perform exactly as a regular moving company with dollies, trucks and tools. In Tampa this did occur. Here in Thurmont when I offered tools, since they had none, I was told my tools were "rusty" and would "mess up the beds". The tools worked fine when we later had to do the work ourselves. When I called the office I was told the men had told her that the "bolts on the beds were rusty" (they were not") I was then offered $50 to "replace the rusty bolts!" I was also offered to have someone come the next day to complete job but since I am 75 years old and need oxygen at nite, I wanted my bed set up so I could rest properly and had my son and daughter-in-law set up my beds. I was very disappointed in how this problem was handled.

Andrew H

(5) 8/30/2019 West Union

Showed up on time and worked the full 8 hours of a difficult move. We’re very respectful and aware.

Samantha A

(5) 8/28/2019 Elkridge

They were kind and professional. They initially went to the wrong address, but it was a miscommunication and outside their control. Overall, a pleasant experience

Melissa T

(1) 8/17/2019 Stafford

Do yourself a favor, don't use this company. Very unprofessional and not experienced at all. They half way moved our stuff and damaged walls and such in the process.
This company sent a crew of two young men who had been on the job for only two weeks ( according to them) with no experience lifting, moving or doing a job with any speed at all. They had no idea how to move coffee tables, mattresses or even basic items like a dresser. We even had to provide tools and gloves. They showed up unprepared and we should have sent them away.I had to go buy a dolly while they were moving stuff so that they could move a standard dresser. They also spent a lot of time texting on their phones and standing around trying to figure out what to do.

I've used Hire a Helper multiple times since 2016 and I have never had such an experience. Let me point out - we had another "Hire a Helper" crew from a different company, the night before to move stuff for two hours (similar in size) and they got the job done - on time.

One more thing, I had to reach out to "You Call We Haul" Friday night myself -- to even confirm the job because no one had reached out to me. I placed the order three days in advance and Friday night at 9:15 pm, I called the numbers listed on the order number to verify they were even coming. The person who answered the phone said "I'll text you back to confirm." Never did.

Saturday morning at 10:45am, I again called to verify. They said they were in Annapolis and would be on the way. They arrived an hour later, well into the estimated time of arrival to our location.

Finally, we almost canceled the order completely and after they arrived and worked so slow and unprofessional, we almost didn't send the payment at all. We hired this company so we wouldn't have to move things ourselves and we ended up doing that because they were too slow.
Go with another company that'll do the job right. Very disappointed and dissatisfied.

Dorothy T

(5) 8/12/2019 Oceanside

The 2 helpers were 10 minutes early for this job. Which I appreciated and they were like Worker Bee's from Start to Finish. Excellent Job. I could not have done the move without their Help!! Kudo's to You Call We Haul... Highly Recommend !!

Martha A

(5) 7/30/2019 Bowie

The movers were courteous, careful, cheerful. They finished unloading my POD in less than 2 hours. I would definitely hire them again.

Rodney S

(2) 7/26/2019 Largo

They were young kids didn't know how to load a truck

Gon M

(3) 7/24/2019 Cranberry Twp

The actual service was ok. I scheduled it support for 9:00AM. The company confirmed the appointment and billed me immediately then called less than 30 minutes later to delay the appointment until 3 hrs. I explained that I only needed the support for one hr which they confirmed. They arrived late and completed the job in less than one hr. I was then notified that I had been billed for 2 hrs plus and large Adminstrative fee. I could have found things for them to move had I known that I would be billed for it.

The coordinator even had the nerve to ask for a tip.

Mover's response:
thank you for posting your review. We appreciate all feedback and take any concerns very seriously. We are sorry if your experience with us was anything less than satisfactory. Please note that this sounds like you have a problem with hireAhelper not You call we haul, there is no way we can bill you as a company before completion of the job. Along with the administrative fee which we don’t apply at all. We do have a minimum for 2 hours and that’s always been our standard. Also this was a next day. But Please feel free to contact me directly for further action.
- You call we haul LLC

Service Area

We handle moves within 100 miles of Columbia, MD 21044.

We also service the Stevensville, Washington, and Evansville areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

Expect a phone call from the field manager within 24 hours of booking job. Our managers should ask the following questions. Do you need assembly or disassembly? do you need help with organization or packing? what items do you think we need for a dolly? how many stairs are in this move? and is there anything that you are worried about specifically in this move (any fragile items)

What can a customer expect on moving day if they hire you?

how ever many helpers the booked to show up in a timely manner and call ahead of the job they will be prepared, equipped & ready to work! Packing a truck so nothing moves or breaks along with making sure the customer is satisfied with our services. We do ask the client to let us do our job, we understand it can be a stressful experience but we are here to help and treat your belongings as our own.

How should a customer prepare for moving day?

Make sure everything is boxed up and organized in a orderly fashion. Have a list for our movers to organize accordingly.

What types of moves have you handled?

We do anything from local moves, to cross country moves. Personally we have covered over 50 across state line moves along with over 500 in state moves ( within states we are located in 100 mile radius ) . We are not only a labor moving company but a full service moving company that provides the most cost efficient and top notch quality service. We move anything from offices , to houses, we also do market ready clean outs ( junk removals ) and we provide discounts to our military clients!

What's your favorite part about being a mover?

Not only is it amazing exercise but it gives me and my movers a chance to expand their minds and play Tetris in a way while packing and unpacking a truck/and or storage unit while working moving jobs. While working junk removal jobs it is a definite work out and way to release stress and built up tension.

What training do you provide your crew members?

We first teach them how to pack a truck, securing boxes making sure they don't crush/break anything, we teach them how to maneuver doorways without scratching the frame, we provide the best training of communication which is a major thing in this industry that alot of moving companies do not have, talking to your crew member making sure they are ok and can lift the item they are needing assistance with, We provide professionalism by staying off of our phones and focusing solely on the client

Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (always included, no fee)
Furniture dolly or straps:
[not available at all locations], (always included, no fee)
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
[varied pricing/options by location]
Plastic wrap:
[not available at all locations], ($15.00/ea.)
Rope:
[not available at all locations], ($15.00/ea.)

Hours

Sunday: 6:00 AM - 9:00 PM
Monday: 6:00 AM - 9:00 PM
Tuesday: 6:00 AM - 9:00 PM
Wednesday: 6:00 AM - 9:00 PM
Thursday: 6:00 AM - 9:00 PM
Friday: 6:00 AM - 9:00 PM
Saturday: 6:00 AM - 9:00 PM
Hourly Price
$105/hr
for 2 movers after 2 hr min
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