FAST TRACK MOVING & STORAGE
Cleveland, TN / Moving services within 60 miles
Booked on 140 moves through HireAHelper
Open Today - 11:00 AM - 5:00 PM
10 years in business
Cleveland, TN / Moving services within 60 miles
Booked on 140 moves through HireAHelper
Open Today - 11:00 AM - 5:00 PM
10 years in business
Get to Know FAST TRACK MOVING & STORAGE
Here at Fast Track we pride ourselves in customer satisfaction! We hire trained, professional movers and we train our teams to handle all types of moving day obstacles, as well as Antiques, High End Furniture and hard to move items. We have over 10 years of experience and through our service it will show. "The Quality You Want, With The Speed You Need!" Come get on the Fast Track!
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
MC/State License:
Moving Reviews
Real Cleveland area customers. Unedited, unfiltered reviews of FAST TRACK MOVING & STORAGE.
Shane G
So I needed help with some of the heavier items during my move. I had used hire-a-helper in the past and have no complaints. This time, I went with their provider, Fast Track Moving and Storage. Their sight looked good, background checks on their employees. All professionals, BUT THAT IS ALL a LIE! Some guy named KORRY WILLIAMS, either in Louisiana or Tennessee, not sure. Will take your money you paid for professionals, vetted, and had background checks done! And go on Craigslist and find the cheapest labor he can find! NO VETTING, NO BACKGROUND CHECKS! FOR ALL I KNOW THE GUYS WHO SHOWED UP COULD HAVE BEEN CONVICTED FELLONS, OR REGISTERED SEX OFFENDERS! lead guy kept mentioning a "pay code" to make sure he got paid for the job, not sure what he meant, or what was going on. INSISTED I CALL KORRY, then Lots of arguing and fighting using MY PHONE! He asked me how long i thought the job would take, I told KORRY 4 hours, but i dont know, Not my profession! And these guys were anything but professionals! The job ended up taking 3 hours. I contacted hire-a-helper, told them how long the job took, and gave them the ok to release the payment. I am now being harassed by Korry because he paid them for 4 hours and only got the money for 3. Then I realized these guys didn't work for Fast Track Moving! They were Craigslist hires. He has called me a "snitch" and said " guess your to slow to understand how business works" Don't trust this guy! He is a con-man and a scammer! Hey korry, how's that for being a "snitch"?
Sol H
The workers arrive on time and they were very helpful and did a wonderful job. I would recommend them to anyone that need help moving
David P
The movers were polite and attentive to instructions as to where everything needed to go. The truck was blocking one lane of the street so I had to direct traffic. The truck empty in less than two hours.
They did a hood job and we got our moneys worth.
Den H
They showed up 2 1/2 hours late. 2 1/2 hours late. If you've moved you know how this messes everything up. There was only two things that was secured in the truck that they packed. . Everything else moved around. I contracted 3 men for 3 hours for $530. The reason I mentioned this is so no one should do this. Pay by the hour. It took them one hour. Nothing about this experience was professional. It makes me wonder just who is writing 4 star revues.
Maria R
Fast Track Moving and Storage were a scheduled to arrive between 8-9am. I started to call the office around 9:08 in the morning because the two movers had not arrived and I had not received a call indicating they were running late. I called 3 times and left a message every time. At 9:48 am I received a call from the movers informing me that they had car trouble and were running late. I express my frustration on their unprofessionalism. They did not have the courtesy to call and inform me of their delay. The movers were apologetic and informed me that they would arrive in 30 mins. I also spoke with the owner of Fast Track and he informed me that he just arrived at the office and he thought that the movers were already working. Again I expressed my frustration on their unprofessional response. The owner apologized and said , Sometimes things happen.”
I called the third party Hired Help to inform them of the situation and that at 9:48 am they said they were on their way and that they should arrive in 30 mins. It was now almost an hour later and they still did not arrive. Hired Help attempted to get in touch with Fast Track and at their first attempt were not able to. They tried again and got through. The movers were to arrive within 5 minutes. The owner of Fast Track called and informed me that the movers were trying to reach me. I informed the owner that the storage units were 2 large building right next to the road and the buildings had a big A and B to distinguish between them. I also informed him that I was at storage unit B. I had informed him of this information the day prior to the scheduled work day. The owner texted the movers and they arrived. They started to work at 11:00 am. From a scheduled arrival time of 8-9 to an actual start time of 11 am ! Not acceptable!
The 2 movers were very hard working and polite. They apologized for the inconvenience and informed me they they are the substitute team that were called in. They were diligent and hard working and very pleasant. I had scheduled them for three hours however; my son and I unloaded about half of the trailer by ourselves so I indicated to, “Hired Help” that I would only utilize them for 2 hours and expected to pay only for 2 hours. They agreed and sent me a new invoice.
This was a very frustrating experience for a 63 yr old woman who was relocating from CT to TN to go through.
Would I consider hiring them again? Absolutely Not.
Richard H
Everything was okay BUT their company tried to overcharge, as they worked for 3 hours ... not the 5 we prepaid for ... then we had to deal with an employee that did not know their own policy of refunding time not used.
Would use another company next time.
Robin C
The team that came were great! They were very open to following the plan I had created for how I wanted the items packed into the storage pod. They were terrific.
Pat B
The men arrived 30 minutes outside of the agreed upon arrival time of 12:00 - 1:00. They arrived at 1:30 PM. The three men worked for 1.5 hours and then requested to leave, stating they needed a one- hour break. The crew leader did call to say one of the men had a family emergency, but they would be back to finish the agreed upon work within one hour or by 4:00 P.M. A second crew returned at 5:48 and left at 7:15. We considered the contract as completed at that time. The second crew worked to complete the task and stayed engaged through the remaining 1.5-hour time allotted. The first crew stood around often not doing anything. As a new company they need time to improve their services.
Mindy S
The guys were hard workers and very polite! Would recommend!!!
Service Area
We handle moves within 60 miles of Cleveland, TN 37311.
Get To Know Us
What can a customer expect after booking with you?
We pride ourselves in our communication with our customers, so after booking with us our customers can expect Prompt and consistent communication from us. We reach out to our customers immediately after booking to touch base and confirm we have the correct information to get the job done right!
What can a customer expect on moving day if they hire you?
Our customers can look forward to Top Notch service from a company that will make them feel like they're more than just a name on a work order. We specialize in Customer Service and focus on customer Need. Our customers can expect Service with a Smile!
How should a customer prepare for moving day?
A customer should first make sure they have all their belongings they will need for the moving process, like keys, wallets and overnight clothes bags. Make sure there are no glass or breakable items inside dresser drawers, or heavy items like books! Also, customers should make sure all electronics like tv remote controllers and other devices are disconnected and gathered together for easy reassembly on the unload.
What types of moves have you handled?
We do ALL types of moves from High-End, seniors and military, commercial and business owners, college students, to Single family homes and apartment complexes.
What's your favorite part about being a mover?
A mentor of mine in college that I built a close relationship with ran his own Moving Company and I worked part time for him while in school. I always enjoyed the physicality of moving furniture, and was a natural in customer service and Logistics. He began grooming me to one day run my own moving company. My favorite part about being a mover is the double satisfaction it provides, a quality service that I can be proud of and at the same time being a part of a very important moment in a family's life.
What training do you provide your crew members?
We offer professional moving training and courses for our crews to be fully equipped with the proper training and skills for any job site.
FAST TRACK MOVING & STORAGE Moving Photos
Policies
Same Day Moves
We charge an extra 20% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 2 hours over the prebooked time.
Moving Equipment
Hours
| Sunday: | 11:00 AM - 5:00 PM |
| Monday: | 8:00 AM - 6:00 PM |
| Tuesday: | 8:00 AM - 6:00 PM |
| Wednesday: | 8:00 AM - 6:00 PM |
| Thursday: | 8:00 AM - 6:00 PM |
| Friday: | 8:00 AM - 6:00 PM |
| Saturday: | 8:00 AM - 6:00 PM |