Bana Brothers Moving Express - A Local Columbus Moving Company
Columbus, OH / Moving services within 100 miles
Booked on 333 moves through HireAHelper
Columbus, OH / Moving services within 100 miles
Booked on 333 moves through HireAHelper
One of Columbus's Favorite Moving Companies
A Note from HireAHelper
We love working with Bana Brothers Moving Express because they pride themselves in taking care of their Columbus, OH neighbors. After several years moving in and around Columbus we believe you'll love working with them too!
Relocation with Bana Brothers Moving Express
With over a decade of combined experience in the state of Ohio, the Bana Bros. ensure that your belongings are moved with care and efficiency, implementing safe moving procedures and carrying the appropriate tools for every job. Our goal is to make your moving day as stress-free as possible.
Credentials
Licensed Business:
Uniformed Crews:
Moving Reviews
Real Columbus area customers. Unedited, unfiltered reviews of Bana Brothers Moving Express.
Michael R
Duke and Yaya showed up on time, were fast, efficient and wonderfully polite. I’d definitely hire them again.
The whole process with Hire a Helper worked well, with Frank calling to confirm my he details and explain how everything worked.
Great job! Thank you!
Priyabrata S
I had such a positive experience moving with the Bana Brothers! They were very efficient in loading and securing our PODS. I would highly recommend!
Courtney C
We had Zay and Zay and they were fantastic! They worked diligently and carefully and we didn’t even need the entire time because they worked so quickly. They packed our truck very carefully for our move from Ohio to Florida and we were very impressed with how well they were able to fit all of our stuff into the truck. We would hire them again in a heartbeat! Highly recommend.
Patrick U
They were on time and completed the job in a timely manner. Very professional and courteous. I would hire them again.
Ken S
They worked hard both days . They’re very easy to work with. I would work with them again. I liked them and they have good work habits.
Alexandra S
So, I’ve gotten moved into my new place and unpacked everything, which I needed to do before giving a full review. These gentlemen were affable enough, but I had some problems with their service: first off, it was supposed to be two workers, but three showed up, so I had to increase my tip to accommodate all of them. Yet, for three guys, I don’t feel they worked fast enough. When their time was up, they literally walked away with one of the heaviest boxes I had in the center of the floor, just standing. I had to figure out how to get that **** thing down the fire escape in the back and just about killed myself. This is why I hired them. Instead, they moved things as they wanted to, instead of how I asked them to do it. I admit I was still packing, but I let them know that before I got there, and when they arrived, I showed them where everything was that they could move. But yet they kept coming into my bedroom, moving stuff around, forcing me to put a bunch of stuff together in boxes when they had two rooms full of stuff that they could’ve been packing in the truck before getting me rattled and unable to keep any order with my loose items. One of them kept knocking things over onto the hardwood floor without a single apology.
Also, I realized afterwards they were taking my empty boxes and using them to wedge around things they were loading. I wondered where all of my empty boxes were when, after they left I suddenly had no more to pack up some of my loose things. This is inexcusable. I literally pulled an empty box out of one of the workers hands at one point, but at the time thought it was a one-off & didn’t realize what they were doing.
Additionally, I had a vintage Elvis action figure that I planned to sell on eBay, which was a in a “fragile” box, but it got buried in the middle and the item was completely destroyed. It has no value now. A box of treasured tarot cards had gotten torn open, and instead of alerting me, they just tossed the loose cards in different boxes, and some of them got crushed and destroyed. They put stuff I had marked as fragile on the bottom of loading and put heavy books and furniture on top of them, which damaged additional items. I understand I didn’t have everything perfectly packed up, and it’s no fun packing cat-hair-covered furniture, but it was easy to suss out when things should’ve gone on the top (marked as fragile) instead of being wedged in willy-nilly, only to destroy a number of them.
To the outsider, my items were not of great value, but they are mine. For nearly $400 for two hours of help, I expected better. That said, I appreciated their friendliness, and hope they can learn from this review.
There are a number of reasons where my teams would choose to either not do or leave a job (although we complete the overwhelming majority of jobs we accept), among those are: discourteous customers, an unprepared job site, and hazardous work conditions.
Unfortunately this job satisfied all of these conditions: discourteousness from customer toward us and neighbors, at least half of all boxes open and not properly sealed nor labeled, a narrow and steep fire escape leading to the truck which was partially detached from its welds—necessitating my team to proceed cautiously down it to avoid injury— an unclean job site, and no ratchet straps/rope/securements provided to secure the load. Although my team requested of me to leave the job site due to these reasons, we elected to stay and complete the job because the customer suggested they were experiencing some difficulties and we wanted to lend a helping hand during a time of need.
Despite the necessity to proceed cautiously down the fire escape, we completed the job in 2hrs.
I provided an extra man free of charge and communicated this on the day of, and customers are under no obligation to tip us, although we greatly appreciate it if they enjoyed our service and believe we did good work. Due to the unpacked boxes, improper or no labeling, and lack of load securements, per our policy we do not provide coverage on this job under any circumstances.
Lastly, we set all empty boxes outside of the stack at the foot of the truck or left boxes we were instructed to leave behind in the basement, and we swept the several rooms and asked customer if they needed anything additional before we left, and we were told we were good to go.
I’m truly disappointed we couldn’t provide a 5-star job in your experience, and we look forward to learning from this job and applying that knowledge to future opportunities.
All the best,
Duke
Sara S
I had a very good experience with Bana Brothers. Duke was very good with his communication beforehand/the day of the move. Mo and Deke did a great job with the move. It took longer than I had scheduled, but they were able to stay later and get me completely moved in. They were friendly and efficient and definitely worked hard!
Saundra W
They did a great job, I will recommend them to anyone needing help with there moving services. Very polite and professional.
Philip A
Duke, his brother, and the team did a great job! The finished the job on time, smoothly, and professionally! The trailer was loaded in a way in which we maximized the space and after loading, it appears everything arrived safely. I would not hesitate to use them again!
Heidi O
Fantastic young men! Punctual, worked quickly, was careful moving items out and packing them into the pod for me. They took apart what they could in order to fit more into the pod. I would definitely recommend this team! Thank you for all of your help!
Service Area
We handle moves within 100 miles of Columbus, OH 43224.
Get To Know Us
What can a customer expect after booking with you?
A call or text (whichever you prefer) confirming date and time of move and anything you may need on the day of.
What can a customer expect on moving day if they hire you?
You can expect a text message or phone call in advance of our arrival and for us to arrive on time.
How should a customer prepare for moving day?
Ensure all belongings are safely and securely packed. If possible, have moving blankets (furniture pads), rope, and/or tie down straps available to secure the load (on load only).
What types of moves have you handled?
Loads, unloads, local, out-of-town, and long-distance travel.
What's your favorite part about being a mover?
Meeting new people on each job and hearing their stories and experiences.
What training do you provide your crew members?
Proper lifting technique, appropriate coordination with a team member when moving long, large, or heavy items down or up stairwells and around tight corners. How to properly wrap an item for safe travel and securing drawers of dressers, etc.
Bana Brothers Moving Express Moving Photos
Local Mover Policies
Same Day Moves
We charge an extra 15% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 7:00 AM - 8:00 PM |
| Monday: | 7:00 AM - 8:00 PM |
| Tuesday: | 7:00 AM - 8:00 PM |
| Wednesday: | 7:00 AM - 8:00 PM |
| Thursday: | 7:00 AM - 8:00 PM |
| Friday: | 8:00 AM - 7:00 PM |
| Saturday: | 7:00 AM - 8:00 PM |