Pack Smart Moving Services, LLC - A Local Louisville Moving Company

(4.7 out of 5 / 303 reviews)

Louisville, KY / Moving services within 100 miles

Booked on 1,595 moves through HireAHelper

303 Verified Customer Reviews

Open Today - 8:00 AM - 7:00 PM

14 years in business

Louisville, KY / Moving services within 100 miles

Booked on 1,595 moves through HireAHelper

303 Verified Customer Reviews

Open Today - 8:00 AM - 7:00 PM

14 years in business


One of Louisville's Favorite Moving Companies

A Note from HireAHelper

We love working with Pack Smart Moving Services, LLC because they pride themselves in taking care of their Louisville, KY neighbors. After several years moving in and around Louisville we believe you'll love working with them too!

Relocation with Pack Smart Moving Services, LLC

I am a professional mover with over 30 years in the business. I started as a helper and ended up running the operations of a large van line. I know the stress a move can take on families and individuals. We take great pride in providing the best service possible in every move we do. You will be treated like a valued customer and not just another move. Pack Smart Moving Services, LLC will provide better service, better quality of work, and a better value for your money. We look forward to serving your moving needs.

Credentials

Licensed Business:
License Number
81-3041920
Issuing City
frankfort
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
SCOTTSDALE INSURANCE COMPANY
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
TRAVELERS
MC#/DOT#:
MC #
28087
DOT #
3009030
State Lic/Cert Name
State Lic/Cert Number

Moving Reviews

Real Louisville area customers. Unedited, unfiltered reviews of Pack Smart Moving Services, LLC.

4.7
303 reviews
83%
9%
2%
4%
2%

Annie B

(1) 12/13/2017 Lexington

The helpers showed up over 1.5 hours late (except for one guy not technically affiliated with the company that ended up moving all of our little stuff essentially by himself waiting on the other three guys to show up). I know they had to come all the way to Lexington from Louisville, but they should have factored in traffic before leaving. They did seem prepared for the job (i.e., the brought two hand trucks they used to move essentially everything). They worked semi-efficiently. I thought they could have moved a little faster and had less side conversation/arguments amongst themselves. They paid little concern to boxes labeled as fragile...we had several boxes from the kitchen labeled as “very fragile” and after going through the boxes tonight we had four glasses, two plates, and a decor piece broken. Furthermore, the way they ended up packing the truck we rented was pretty horrible. We had two legs break off of our couch, a bookshelf broken in half, and part of an L-shaped desk broken as well. We ended up having to throw those pieces of furniture away... Even though the movers were nice and they did complete the job in the 2 hour time slot, I most likely wouldn’t use this company again. Except for the one guy that showed up on time! He was great.

Samuel R

(5) 11/27/2017 Lanesville

They showed up on time they went to work and did not stop till job was done. They were very helpful The whole time they were here. I will hire them again to unpack me in my new house.
Sam

Paul B

(5) 11/17/2017 Louisville

Your guys were very efficient. They were on time, friendly and took good care of my furniture although they did lose some screws to my dresser. I had to go buy some more to finish. Overall very satisfied.

Bill P

(5) 11/12/2017 Frankfort

great fast service, polite, friendly, did everything I needed

Marie M

(5) 9/19/2017 Louisville

They were on time, prepared for the job. They worked really hard and took great care with my furniture and items. I would use/recommend them to anyone who needs packing/moving services.

Joyce P

(4) 10/26/2017 Louisville

They arrived on time. Were polite and worked hard. Using the dolly to tip heavy furniture scratched the floor and also chipped paint on trim going thru a door. Just a little more carefulness would have avoidedoverall would recommend fir the price

Renee H

(5) 10/12/2017 Richmond

Devontae(?) and Sid were great movers. I truly appreciate how determined they were to get the job done in the allotted time that I requested. They were on time, prepared and worked from the beginning to end. Devontae acted as the lead and came up with several solutions to ensure all the items fit into the POD container, including unassembling some of the items to ensure they fit properly and would be safe during the transit. I would use HireAHelper and Pack Smart Moving in the future.

Sandy S

(5) 10/13/2017 Louisville

Great guys to work with.

Kim M

(5) 9/30/2017 New Albany

The guys worked really hard and did a great job. We have found a couple of items that were damaged but we don't know if that happened during loading into the Pack-Rat containers or removal. Our leather couch got damaged(scrapped) and our dining room table got torn a part a bit.

Wil C

(5) 9/22/2017 Louisville

The guys from Pack Smart were great to work with. They were on time, took great care packing our property, and used the truck space much more efficiently than we would have. We drove it 13 hours, 900 miles through the mountains and not a single thing was lost or broken. Highly recommended.

Service Area

We handle moves within 100 miles of 1205 Short Street, Louisville, KY 40213.

Get To Know Us

What can a customer expect after booking with you?

A call from us to confirm your move date and time and a call the day before to make sure nothing has changed

What can a customer expect on moving day if they hire you?

expert moving help and polite service

How should a customer prepare for moving day?

make sure everything is ready to move, clearly labeled and all boxes closed tight

What types of moves have you handled?

All types. We have been with large van lines forr years before starting Pack Smart. We have done military, international, local, and long distance moves. Storage in and storage out handling as well.

What's your favorite part about being a mover?

All the different types of people we meet and help

What training do you provide your crew members?

All of our guys have at least 5 years in the business and have been trained to move the average household items

Local Mover Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee
Hand truck:
upon request, no fee
Plastic wrap:
$35.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 4:00 PM
Hourly Price
$175/hr
for 2 movers after 2 hr min
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