5 STAR MOVING
Movers in Emeryville, CA
Our customer review rating is:
4.9 stars on HireAHelper.com
Make a reservation online:
- check our availability - instantly! We regularly update our schedule on HireAHelper.
- Secure your reservation. You aren't charged until 24 hours before your move.
- no cancellation fee if you cancel more than 24 hours before the job's start time.
NOTE: We just provide moving LABOR. We're assuming you're bringing the truck.
Special end of winter discount rates now, take advantage while it lasts! We specialize in loading and unloading POD containers and rental trucks! Need help packing? Our employees can assist you in wrapping those difficult breakable items, insuring a safe arrival for your belongings. With hundreds of customer testimonials, you can rest assured that your movers are experienced, seasoned professionals. We can provide certificates of insurance for your HOA and offer full value insurance. Review our prices and services and please contact us if you have any questions, conce…Read Morerns or special needs for your move. You can also contact us at: fivestarmovingnow dot com if you have any questions or special needs. Special end of winter discount rates now, take advantage while it lasts! We specialize in loading and unloading POD containers and rental trucks! Need help packing? Our employees can assist you in wrapping those difficult breakable items, insuring a safe arrival for your belongings. With hundreds of customer testimonials, you c…Read Morean rest assured that your movers are experienced, seasoned professionals. We can provide certificates of insurance for your HOA and offer full value insurance. Review our prices and services and please contact us if you have any questions, concerns or special needs for your move. You can also contact us at: fivestarmovingnow dot com if you have any questions or special needs.
|Sunday:||12:00 AM - 11:00 PM|
|Monday:||12:00 AM - 11:00 PM|
|Tuesday:||12:00 AM - 11:00 PM|
|Wednesday:||12:00 AM - 11:00 PM|
|Thursday:||12:00 AM - 11:00 PM|
|Friday:||12:00 AM - 11:00 PM|
|Saturday:||12:00 AM - 11:00 PM|
If you would like us to bring any of the equipment listed, make sure to put this request in your order details when placing your order. If additional fees are listed for this equipment, you must arrange payment for these items directly with us after your order is placed.
- Furniture dolly:
- Free [upon request, no fee]
- Hand tools for assembly:
- [always included, no fee]
- Hand truck:
- Free [always included, no fee]
- Plastic wrap:
- Per Roll [flat price, $30.00]
- [flat price, $10.00]
384 Customer Reviews:
These reviews are from past customers who booked 5 STAR MOVING through HireAHelper. Once the job is completed, each customer has the opportunity to leave an unfiltered, uncensored rating. Service providers have an opportunity to respond to these reviews if they choose.
My job was last minute when my other plans fell through. With that, they showed up and I was greatful. These guys worked hard and non-stop. One was a quarterback and the other 2 linebackers. The QB did not hesitate to assess the job. He asked me lots of question about the furniture and what I wanted in first. He strategize…Read Mored and gave the othwr two the plan. They knew each other so it was fun to observe them work as a team and enjoy being productive. Having these guys made a miserable task like moving into an enjoyable afternoon. I would hire them again in a minute.
Zac & Javon of 5 Star showed up on time, were friendly and professional and got right to work. They unloaded the U-Haul and a trailer, up two flights of stairs, in just under two hours. They did an awesome job I would definitely recommend them to anyone who needs people to move things for them!!!
The owner of this moving company, Lucas, is very honest and has a lot of integrity. I give his workman Kevin a lot of kudos for his hard work, professionalism, and determination for getting the work done. Definitely would use these guys again for any future moves, which I hope is none, but if it's a few more, then I'll call th…Read Moreese guys!
We hired 2 guys for 2 hours. They were courteous and hard working. Arrived no more than 10 min after the arranged time, but that wasn't a problem - they worked for 2 full hours. I appreciate that they had no problem with me telling them which items to carry in what order. Our biggest items were a 7 foot couch and a queen size m…Read Moreattress, and they loaded them in our truck without a problem despite having to navigate 2 flights of stairs. Other items included 20 small boxes, 15 medium boxes, 2 desks, 2 bookshelfs, chest of drawers, 5 large boxes and various other items. Thank you 5 Star Moving! You have earned our recommendation! (small piece of advice for people hiring help - if you live on a second floor and are moving out of a 1BR apartment that is full of stuff, 2 people for 2 hours might not be enough)
They did a good job, we’re very pleasant and worked hard. They could have stacked the container attempting to minimize “movement” of items and fragility not just space. There was some confusion regarding start time but manager handled it with grace.
Really great guys arrived on time. When I showed them the quantity to be put in the POD, I was told up front, that it may not all fit. I had picked 4 guys for 2 hours, but I had so much stuff, that it took 4 hours. They worked hard, too. Everything was wrapped in plastic, or in blankets. At the end, it seemed like none of m…Read Morey outdoor furniture was going to fit, so we came up with a second plan. The next day 2 guys and a truck came and took all my out door furniture to my daughter's house in SF. Yes, it cost me more than I planned, but I was happy it all got done. I think this is a great company, this is the second time I have used them. Very friendly, always introduce themselves with a hand shake, and are very careful with all the furniture. I will definitely use them again.
Outstanding! Watching them pack my furniture was enlightening, so carefully was it wrapped in blankets/shrink wrap and tape. I knew it would make the journey safely. The pod was pack so tightly and with precision that nothing could shift or roll. And they were friendly and efficient as well. This company is the absolute best you…Read More will find!!!
Beginning with a phone call from the manager Lucas who coordinated the timeline with me and went over my needs, and ending with the two gentleman who moved my entire apartment up 5 floors within 1 hour (ask for Dujuan and Brandon, they make a great team) with absolutely zero issues. I couldn't recommend this company enough after…Read More making my move completely headache-less and efficient, not to mention reasonably priced. These guys are the BEST and without a doubt will be recommending them to my friends and coworkers.
Kevin and Carlos showed up on time and were very professional. They were able to solve some logistical problems associated with the move and worked in a steadfast and efficient manner. I mostly interacted with Kevin who was especially well-spoken and impressively intelligent. They were able to figure out the most efficient way t…Read Moreo pack the POD unit I rented and created space for a few more items I thought I would have to leave behind. All of my items were carefully handled and loaded in a secure manner. I would definitely hire them again.
Lucas was able to get 2 people to our site 2 hours earlier than I asked for. Our Pod was delivered earlier than I thought. The two workers did a great job, and never stopped until it was finished. Yes, I would use them again, and would recommend them to anyone. Thank You for a job well done.
We used 5 Star Moving to empty a POD during our recent move to Fairfield, CA. There was a delay in the start time due to communication issues, however, the two young men sent to unload our Pod, Brandon and Ballo, were focused and hard working. They got to work right away carefully moving items and putting beds/tables together.…Read More They were charming and respectful, and I would recommend them to anyone.
There were a few challenges on my moving day itself (arrival time and number of helpers) but the owner went out of his way to make it right. Lalo was very polite and helpful, as was his co-worker, and they were mindful of my cabinetry when handling. I appreciated their efforts and willingness to stay until completed. Thank you!
These young men were very polite and worked hard even though it was so hot outside. The only thing that made me give it 4 *s instead of 5 was that when I did my last walk thru I notice they forgot my dresser mirror so I had to get my neighbor and we took care of it. Thank god for last walk thru. But your employees were still har…Read Mored working and I would recommend them to others. Very respectfully Ivonne Bradford
Kevin and Aaron were wonderful movers. They were both friendly and pleasant, making the process enjoyable and smooth. They also were very efficient when loading and unloading our furniture, making sure our items were safely secured in the vehicle. We are so glad they helped us out and I would recommend them in a heartbeat. Thank…Read More you so much to both of you!!
On time yes. Prepared yes. Respectful yes. Use them again no. They were slow and did not help pack any boxes but one. Took 4 hours with 3 people to load truck when it took only 2.75 hours with 2 people going upstairs to unload truck. Hired three people becausr i knew some stuff still needed to be boxed, caught them multiple time…Read Mores hanging out downstairs. They were nice and friendly but for over $500 I expect more.
There was some confusion about our start time. I had originally booked in the morning, got a call about a week out asking if I could change to the afternoon. No problem. Then, got a call 9:30 morning of the move confirming my morning time! They were able to "shift" their other appointments and come in the afternoon. The guys who…Read More arrived were good, hard workers. They moved a bunch of big furniture that I wouldn't have been able to move myself. But, they didn't move items very strategically. It would have been nice to have all of the boxes moved to the back of the pod/container and then bookcases left to the front for ease of strapping in for the move. The order said "2 hours, with 1-2 extra hours available," but they had to leave at 2 hours because another job had been booked. An extra hour could have gotten the job done. As it was, we had to schedule more hours for the next day. Although I booked with 5 Star Moving, there was no confirmation and I had to have HireAHelper find me emergency, same-day movers from another company. In summary - they were hard-workers, and if I had had a better sense of pod-packing strategy it would have been fine.
On time, prepared, communicative, knowledgeable and efficient. They finished unloading our 8x8x16' POD in one hour and we used the remaining hour to help us assemble furniture. We would highly recommend their services and would use them again. Their supervisor mentioned their crew gets paid a decent wage ($20/hr) and are gen…Read Moreerally happy to do the work.
They arrived 30 minutes outside of the delivery window. Everything was great except for the fact that I paid $12 per moving blanket and this seems quite expensive compared to other moving blankets. I still paid for them and gave the guys a tip on top of the regular rate.
I was very pleased with the services of 5 Star Moving. Our POD was late and we were exhausted with lots more to sort. The guys from 5 Star went right to work carrying out belongings out and moved to the POD as soon as it arrived. They did all of this while maintaining a good and willing attitude. I would certainly recommend …Read Morethem to anyone who needs movers.
Edwardo and his cousin were a great help. They handled all of my things with care and packed my pod with the consideration I'd expect if they were there own things. It did take a try or two to get it right but they finished well within the 2 hour minimum window. I have no complaints and the dispatcher Lucas had informed me that …Read Morethe younger of the two was in training so he would have credited the time had they gone over.
Our movers called promptly to let us know they were delayed by heavy traffic, but more than made up for it with their efficiency and hard work packing our POD. They treated everything respectfully and did a wonderful job filling the box without gaps. They were friendly and fun to talk with as well. Highly recommend.
Great crew arrived at my home on time and ready to pack my pod. Super professional, knowledgable and made everything fit tight and snug. And everything that they took a part to pack they made sure to keep all the screws packed with the items so it'll be easy to put it back together after it's unloaded. Made my life easier so i c…Read Moreould focus on other things. I'll definitely hire them for the unpacking (if they're available)!
These guys are great! Very professional, on time, efficient, wrapped everything so make sure you have plenty of tape, plastic wrap and blankets. I used these guys twice and both times I was very happy with them. They show up and take over the job. I would highly recommend Five Star Moving if you want a good move experience.
Kevin and Zack were the two guys from 5-Star Moving that loaded a 16 foot POD for me. They arrived within their time window, assessed the project and went to work. They worked smoothly and steadily for a solid three hours. They saved me money by using my huge pile of blankets allowing me to return every single moving blanket…Read More I had purchased. There was nothing too cumbersome in the collection to be loaded, but it was still a pleasure to watch those two young, healthy and fit young men effortlessly move everything down three flights of stairs with finesse and expertise. I may just have to break down and hire them to unload. Just wish I could get them to re-home and sell all the crap I had to move! Thanks, 5-Star Moving!
Kevin was the lead on this job. The job was not an easy one, he and his partner handled this with patients and kindness, considering the environment they were working in. Nice and eficent. Thank you Kevin and 5 Star Moving. Sincerely, Hollis Hill
Team did a great job moving some large awkward pieces into our new home. They also moved some existing furniture to make room for the new pieces. They were on time, very pleasant, and had all the tools they needed to partially disassemble a large treadmill so it would fit through the doorway into the house. Awesome job!
Wonderful Men. Pleasant to work with. They worked at a steady pace and finished under the time allotted and packed my janky boxes as best as possible. When I arrived at my destination 1400 miles away, the load was still in the same place, i.e., things didn't slip or move around. Thanks you very much!
Both guys Jesse and (sorry I forgot his name) were on-time, friendly, and efficient. The most important thing is they handled everything with care. I didn't hear any bumps or crashes of furniture into walls, doors or other furniture. I have a couple of family heirloom pieces that I gave specific instructions for how I wanted the…Read Morem loaded into the POD unit which they did with no problem. I was concerned if everything would fit into the one 16 footer and they made it happen! Filled it right to the door. Will request 5-Star when it come time to unload later this year. Great job! Jim M. Redwood City, CA
Kevin and Jesse arrived on time and started working after I showed them the items needed to moved out. They took care of the furniture and wrapped them very carefully. They used nearly every inch of the container to maximizing the space. At least all the large and delicate furniture were put in without a hitch. Would like to hav…Read Moree them helping next time.
Your three men did an excellent job packing my wife's things into a Pack Rat pod. They were on time and prepared to work. After a brief assessment of what needed to be done, they went about doing it. They took time to efficiently pack the pod to maximize the amount stored saving us from having to ship leftovers. They were ve…Read Morery professional. When hiring help you never know what to expect. They exceeded my expectations. I would definitely hire these guys again.
Andrew and Ahmed from 5 Star Moving were great! They arrived within the timeframe I selected and called to let me know they were on their way and then again as they got closer to confirm ETA. They were clean, professional and friendly, and unloaded my POD quickly, efficiently and paid careful attention to things as they unloaded…Read More and moved them. Would use them again!
We hired a crew of three people for three hours to do the job. Two of the guys were there on time, the other was 45 minutes late. Still, they charged us the full amount, which I thought was not very honest of them. With packing the POD however, they mostly did okay, however they couldn't fit everything in. I think it was par…Read Moretly their fault because they kept forgetting items in other areas, and they didn't bring them near the POD to help them remember they needed to be included, so we ended up having to get rid of those items. The guys themselves were nice people, however, and were workhorses. I just think they needed to get some better organizational and packing skills in order to do the best job.
These movers are smart, professional, careful, kind and were always gentlemen. Kevin and Ben arrived early, worked continuously, and without so much as a groan when a couple of items proved challenging while navigating the stairs. Great company, great attitude. Thank you Kevin and Ben.
I really feel that they went above and beyond the call duty. Although only scheduled to come out for two hours on the projected day of my move; they also came out for two hours on the day before my move to do some packing, stayed for an additional four hours on the day of my scheduled move, and came out for two hours on the day…Read More following to finish loading the container. In addition, they also helped with some disposal work. All in all, a truly exceptional performance. I would not hesitate to give them my highest recommendation.
Hire a helper was excellent from beginning to end. Very good communication, answered all my questions. The two guys who actually moved our things into a pod were friendly, careful and thorough. Using hire a helper made my life so easy as we had to move a few rooms out to get ready for a remodel project. I will definitely use th…Read Moreem again.
On time and well prepared for the move. They worked hard from start to finish and no smoking or loud music while they worked. They packed the POD so efficiently, that I was able to get a large chest into the POD which I never thought would fit. The helpers were courteous, respectful and well spoken. Yes, I would recommend them a…Read Morend I would use them again for sure.
The 2 guys that came for 5 Star Moving got the move done, but was a frustrating process. Started out arriving over 2.5 hours after the END of the "window" provided. Once they arrived, they claimed there was no way the items would fit and suggested a $1,000 furniture item to be left behind. We asked them to at least try (afte…Read Morer much discussion), which they ultimately reluctantly did. All items did ultimately fit with even a bit of room to spare. In the end, they did work with us to make it work and the owner, Lucas, was extremely helpful in remedying the situation. In the future, I'd request the earliest move window!
Kevin and Morgan were excellent - five-star service all the way. They were flexible, professional, personable, and very careful... everything I could have hoped for and more. I hired them to help unload two 16' Pods and was 100% happy with their service. I would absolutely use them again and am recommending them to everyone I…Read More know.
My two helpers from 5 Star Moving were great! They arrived on time and they worked really hard. They helped me assemble furniture, bolt furniture to the wall, and even moved a heavy china cabinet back and forth several times against two walls to help me decide where it looked best. They were polite and they knew their stuff! I j…Read Moreust wish their company would set them up with a dolly - the job would have taken less time if they'd had one!
I was very pleased wth the help I received from Zach and Morgan, They were very professional, listented to what I asked them and answered all my questions. My time is important so I was glad they called and let me know they were on their way and what time they should be arriving, they arrived on time and they worked very hard,…Read More I have some very heavy furniture that needed to be wrapped and moved, no problem, I would use Hire a Helper again without a second thought. Thank you much
They were early, they were courteous, they were careful and what I appreciated most were they told me to stay in the apartment while they got everything. I would definitely use them again, sorry I cannot remember where I put their names but please investigate who the movers were because they deserve recognition. Thank you agai…Read Moren for your service and hiring these guys, it made a stressful move actually pleasant! David Trower
I am moving outbid a 1 bedroom apartment. 5 Star Moving "POD Specialists" we're great, they arrived on time and were more than prepared. Kevin and Ahmed did a great job!! They were quick and efficient!!! They wrapped my big furniture items and boxed my flatscreen!!! If needed Inwould certainly use them again!!! I will be recom…Read Moremending them to others I know that are moving!!!
Nick and Ed arrived right on time and ready to go. Absolutely no problems getting my stuff from the POD up a long outside flight of stairs. I was a little concerned that I couldn't find the Allen-head wrench to put my queen-size bed together but Nick said not to worry, he had a full set of Allen-head wrenches with him and put …Read Moreit together in no time. They guys were cheerful and friendly but did not slow down working at any time. They handled my goods, including a couple of valuable antiques, with care and respect. The job ran about 2 1/2 hours, but that was due to the sheer volume of material to be moved. I mentioned that I might have to get rid of some of the file cabinets they moved for me and Nick said 5 Star Moving could be hired just to move one or two items at an hourly basis; they're not limited to just POD work.. I may consider doing just that latter on. I would definitely use 5 Star Moving again for big or small moves.
They were knowledgeable and helpful in every way. My job had some special challenges and they went out of their way to accommodate my needs with unflagging positive attitudes. The movers themselves were experienced and very capable. Owner Lucas was also available with good advice and the flexibility to address a changing situati…Read Moreon. I couldn't have asked for better help.
They came out to our house perfectly on time and loaded VERY heavy furniture up stairs and around corners without bumping one corner of new house, extremely professional and qualified. Very carefull with fragile items. Really recommend these guys and worth paying a little more to get the job done right and fast! (2 hours was onl…Read Morey 1.15!! Thanks !
Flexible, professional, and friendly! Communication by text was easy, and they were very accommodating because of the late delivery of my POD. Pricing was reasonable, too. Absolutely will use 5 STAR in future and recommend them without reservation. Thanks again for excellent service!
The two person team arrived on time with a can do attitude...and they rocked! What a fabulous team whom I'd recommend to everyone. The lead made problems disappear. Fabulous local moving labor help who made loading the pod easy.Show Response
Thank you so much
~ 5 STAR MOVING
5 Star Moving took care of my belongings very well. Because I lived on a hill in an apartment complex they had to load a U haul truck, drive the truck to the POD which was in another section of the apartment complex. They than had to unload the U haul truck and load the POD. They made sure that my belongings were handled well…Read More. They were very nice and accommodating, and did everything that I requested regarding my move.
Lucas and Brian were on time and brought tools and supplies to get our furniture taken apart quickly. They loaded the POD super efficiently and were able to fit every piece of furniture and box we needed to ship. They were incredibly courteous, hard working, totally prepared for the job and able to complete the job quickly wit…Read Moreh just two people. Our property was treated with great respect (I was even encouraged to get extra materials at the local hardware store to protect a bedroom set) and I truly wish these guys could be on the other end of our move to help us unload our stuff. They are incredibly professional and I would recommend them to anyone!
Brian and Dylan from 5 Star Moving were professional, courteous, hard-working, and most of all, really impressive at packing our POD. I did not think there was any way all our stuff would fit in the 16' POD, but they packed it so well and so securely, there was room to spare. I will definitely hire them again when it comes time …Read Moreto unload the POD. Also, the owner Lucas was great setting everything up on the phone and answering my questions.Show Response
They are all stars! All day!
~ 5 STAR MOVING
They came on time,were prepared,worked very hard and did a very good job. I only hope the guys who unload the pod are as good. They did a very good job loading heavy items in hot weather. Thank You for sending such a good crew.Show Response
Thanks a bunch Michael , those were some serious safes! Glad we had the right tools to get the job done safe! Those guys are the best in the biz.
~ 5 STAR MOVING
Our two guys showed up right on time and were great to work with. We needed help loading our Upack relocubes and had a lot to fit in them so it was a bit like a big puzzle or game of Tetris to fit everything in the cubes. They worked non-stop and figured out how to safely and efficiently get all of our furniture and boxes inside…Read More. We were really happy with their speed and they even gave us some helpful packing tips along the way.
the four young men that came were organized, professional, worked well as a team. They unloaded three very full PODs in around 4 hours. They were on time and called in advance. They worked extremely hard and it was over 91' that day. We made sure they drank a lot of water and I made them lunch, which was my pleasure,they did n…Read Moreot ask for either water or food, but I'm a mom and take care of my "boys" :) We would definitely use them again and would refer them to friends as well. Nothing was broken either. thank you
Although our movers were running late, they were extremely helpful in reconciling the time difference and worked very hard on getting us back on our timeline. The guys that moved us were very pleasant, helpful, and knowledgeable. I don't usually take the time to leave reviews, but felt that this company is worth letting others…Read More know about especially for such a hectic moving time.Show Response
Thanks Debra, just glad too help!
~ 5 STAR MOVING
Couldn't have been more impressed. Hard to believe how very much they were able to fit into my PODs. Real professionals. Highly recommend, especially if you're moving a POD or UhaulBox. Saved money by saving space with experienced packers. Pleasant too!Show Response
The guys are tetras masters :)
~ 5 STAR MOVING
Our movers were wonderful! They were polite, professional, and efficient. They treated our furniture with care like it was their own. They were on time, listened to my needs, and made our move so much easier. I would recommend them to everyone!
Excellent helpers. Not only did the show up on time and work hard, they went above & beyond to ensure that my POD was loaded efficiently with literally no wasted space. They really are professional packers & movers. Look no further, Five Star Moving is definitely a class act.
I called last minute and they were able to squeeze me in! Life savers! NICK and Elias were AMAZING! They were fast and efficient! Very aware of walls and hardwood floors! Nick was egar to help and so polite! I HIGHLY recommend Hire A Helper!!!!!
Our two movers were unbelievably well organized, which means quick, and worked hard. They also had a great sense of humor, and kept us laughing during what would otherwise have been a stressful time. If there was a sixth star I would give it to them.
Five Star Moving with Kevin and Brian were a pleasure to work with. They were very friendly and amazing with the amount of work they were able to complete in less than 2 hours. We will definitely be contacting them for our main move once our house is sold.
Received email confirming estimated time of arrival. Received call from helper giving me time of arrival on the morning expected. The two helpers took a visual inventory and went right to work. They were careful to cover and wrap furniture where needed and made good use of space allowed in POD. Both courteous and hard working…Read More. Would use this company again.
The Five Star Crew helped me out with a last minute moving crisis! They came in on time and got right down to work getting our things up and out of our home and into a storage unit. Very grateful for their professional attitude and efficiency! We'll be calling on their services again!
Lucas and the team were great. As so frequently happens in moving, logistics did not work in our favor and the guys ended up sitting for several hours -- but patiently, and understandingly. When my POD was finally delivered several hours after it was schedule, they were flexible in getting everything off the POD so the driver co…Read Moreuld take it away while he was there. Once started, they completed everything in 1 hour -- I'd gotten a three man team to ensure that my POD would be guarded outside in the Civic Center / SOMA district of San Francisco, but we were able to use the third man (and me) to get it done. I couldn't have asked for a better team.
Awesome moving company and I cannot say enough about your 2 guys who helped us move. Arrived ahead of time, Super polite and got the job done. I will definitely recommend them to anyone looking for moving labor help and will book them again this weekend as a matter of fact!
The two man team was on time (within the arranged timeframe) and notified us when they knew what time they would arrive. They wasted no time assessing the job and getting started. They had the equipment they needed, worked efficiently and were careful with our belongings. The job took a little longer than they estimated, but not…Read More excessively so. We would happily use them again for any similar needs and recommend this service provider to others.
They confirmed they could do the job on very short notice and even with the short notice they did arrive on time. They were prepared with the needed equipment and work very hard. I was located on the second floor, 15 stairs and I was very impressed with the speed in which they moved me in while dealing with the stairs. In add…Read Moreition they were very nice people to talk. I would for sure use them again.
Excellent team!!! They arrived ahead of time; was very professional and cared about my items being moved. It helped to have a team member that could turn a big truck around in tight spaces. I would highly recommend Five Star Moving!! Thank you.
Ezekiel was amazing. He fit things together like puzzle pieces, was open to my suggestions, got the job done well and on time. Kevin did as he was told, but was clearly not into it. They were on time. Ezekiel worked hard and was respectful of my things. I would use Five Star Moving again.Show Response
~ 5 STAR MOVING
I needed to get my Mother-In-Law moved. I booked with Five Star Moving and received a call almost immediately. We decided that a different time would work better so we change our plans. The movers showed up on time, and worked very hard. Everything worked out perfectly and nothing was damaged. I would use Five Star Moving a…Read Moregain and I recommend them to anyone need help with a move. Thanks Lucas.Show Response
Glad we could help!
~ 5 STAR MOVING
Kevin and Johnney very hard workers they moved my 3 bedroom apartment into the moving truck in 2 hours every thing stacked and well organized. Wish I was moving local because I'd definitely would hire them again. Thanks Kevin and Johnney.Show Response
~ 5 STAR MOVING
The two helpers were here exactly when they said they would be here. Very polite and congenial. They were prepared with the equipment needed, they definitely worked hard, it was no small task. They were very mindful of my property and goods. I highly recommend them and would use them again when help is needed. Thanks J…Read MoreimShow Response
~ 5 STAR MOVING
Noah and Kevin are very good at what they do. They offered to arrive early and even picked up supplies for us before they reached our apartment. Noah was very methodical and definitely thought out the best way to move pieces. They packed our POD carefully and made it seem like a seamless process. They were great!
The two men that move our furniture back into our house were extremely efficient. They were actually earlier than they anticipated and got right to work. All the requests and items to be moved were done so within the time allotted. There was one casualty, a scratch on a china cabinet we are looking to rub out with some …Read Moreoil and elbow grease. The primary reason for our move was to clear our first floor to refinish our floors. Because of this we wanted extra consideration taken so as not to scratch or dent the new finish. There were some dents discovered that were not present before the move back in.Show Response
Thanks Rob, your wife had mentioned when we saw them that the scratches were from when the painters had moved that larger piece ...Thanks again and hope you had a wonderful Xmas
~ 5 STAR MOVING
These guys were terrific. On time, never stopped working, up and down a three level house, not one ding on any wall or items.....great movers. I couldn't have been more impressed with the way they went out of their way to help - even putting my bed frame together. I would recommend Five Star to everyone.
Lucas Connor was friendly and very professional. He told us exactly what we would need to purchase at Home Depot to ensure that our expensive formal Dining Room set was properly protected from scratches, breakage and weather. His two helpers were there promptly at 10:00AM as scheduled. They carefully wrapped our set and loade…Read Mored it onto my brother's truck. My brother drove from Vacaville, CA to WA state. The set arrived at our house in a terrible rain storm. It was dry and in perfect condition. We would recommend FIVE STAR MOVING to everyone! Sincerely, Patty F
They worked very hard and packed our POD so well - they got much more in there (and everything was wrapped up well so I know it's going to come out looking good) and they were so polite. We requested 3 people but one had a police blockade prevent him from leaving his block - we got a call before they arrived to explain the situa…Read Moretion. The other two were right on time and they worked their butts off - the third arrived when he could and jumped right into the mix. I would use them again and will hope HireAHelper on the other end of this move will find us someone just as good.
The movers texted us to let us know they were on their way. The showed up on time, with some supplies. They had a great attitude. They took direction well. They were knowledgeable in packing and loading our POD and trailer. They worked tirelessly. They were respectful of our wishes and of our property. We would use…Read More them again. I wish they could come and unload for us too, but we are moving out of their area. Mike from Hercules
The guys that came were great! We originally hired a different company and they never responded to the work order... These guys picked up the order last minute and did an incredible job! They know how to pack a POD to the BRIM...They wrapped everything...were thorough...efficient...hard working...knowledgeable... Can't say enoug…Read Moreh great things! I will definitely be hiring them again come time to unload our PODs. Thank you for making our move less stressful!Show Response
Thanks so much!
~ 5 STAR MOVING
Lucas and his crew of two additional helpers were excellent. We were originally scheduled for the previous Friday, but had to make a last minute change of date and the number of individuals required. Lucas took care of everything. They showed up a few minutes early and got right to work. Our POD was offloaded, and all item…Read Mores were placed in the correct locations. They even assembled the large bed, the large recliner, and heavy dining table. My health is impaired, and I would not have been able to make this move without their excellent assistance. My family will definitely use them again as needed. Lucas and crew were lifesavers!! Thank you!!
This company was AWESOME. What a pleasure to do business with them. From the office to the workers, everyone was professional and kind. Moving is stressful and to have people make you feel taken care of is such a great thing when you are wits end. The movers were careful and fast. They organized our pod boxes into easy to r…Read Moreeach areas in our garage. I would totally recommend them to anyone who asked for a referral. Thanks to a great company.
Kevin and team were very professional and awesome to work with. We had av16 foot POD to load and he was able to fit all the pieces into the puzzle Anne expect my things to arrive safety in Florida. It will go across country from California. Nice job!!!!
I would recommend Five Star Moving in a heartbeat. Kevin and Noah are very personable, hardworking gentlemen, arrived on time and were very knowledgeable above packing & moving. I rented a POD; they packed it carefully and made it seem like a seamless process. I would definitely use them again. They were awesome!
The guys were FABULOUS! Lucas did a great job communicating with me by phone and I was amazed at how they worked to pack my pod. They were professional and pleasant. They were industrious and thorough and did a great job of problem solving. I am so pleased that they showed up right on time and were prepared for the hard work…Read More before in my second story flat. They wrapped everything well and I will be using HireAHelper when I unload in Austin. They went the extra mile in customer service.
Hired for a moving job but they did much more. Organized and packed to fit a lot into a storage box. Great communication. On time and prepared. Helpful, respectful and very knowledgable. I will use them again! I highly recommend 5-Star MovingShow Response
~ 5 STAR MOVING
We've researched at least 20-30 companies before choosing 5 Star Moving. Lucas and his team were "exceptional" to put it mildly. They were on-time, in fact they called me to let me know they were close-by. We had a pretty big couch that another company took 30 minutes to move. These guys figured it out in 10 minutes and too…Read Morek care of it. They packed our pod perfectly, wrapped everything methodically and didn't scratch a single piece in the process. You can easily find a mover, but you would be hard-pressed to find movers who are dedicated to put you at ease and take care of any curve-ball you throw at them. These guys love what they do and it shows. Honestly, next time, I'm not even searching for a mover, these guys are on my speed-dial. Thanks guys. way to go!Show Response
Thanks Ali! it was our pleasure!
~ 5 STAR MOVING
5-Star Moving was great! They were flexible with our moving needs, punctual, and prepared for the job. They even agreed to come one day earlier than planned when our POD container arrived from the east coast earlier than expected. The movers who handled our move were very professional and careful with all our belongings, not…Read More a single thing was harmed or broken. They worked quickly and were able to move our 2 bedroom apartment in under an hour and a half. Plus, they gave me advice about the public transportation in our neighborhood. What was most impressive was their willingness to work with the spatial constraints of the apartment. They tried to get our queen sized box springs and large couch up the staircase several times, and then, undaunted, they lifted both up and through a second story window! I was so happy to not have to buy a new couch! I was very pleased with 5-Star Moving and will definitely use them for any future SF moves.
Perfect in every way. We had a difficult configuration to get things into our place but Lucas and Ezekiel were courteous, friendly, professional, and worked their asses off to get it done. Would recommend them to anyone and would definitely hire them again.
Great experience. There was a slight delay in arrival time, but otherwise everything went smoothly. The movers came prepared with dollies and transported my furniture into the new apartment without issue. Next time I'm prepared to move I plan to use them.
Kevin and Ezequiel arrived a little bit late because of an earlier job, but they were very cautious with our furniture, extremely helpful and gave us lots of advice before they left (we were still packing some extra miscellaneous items that would go into the container). I would use them again in a heartbeat!
Service and care beyond my dreams. I am recently widowed so this was a very difficult and emotional move for me. Lucas and his crew are smart, strong extremely and gave helpful suggestions. They moved a Hot Tub into a PODS! A difficult job but they were fabulous!!!! On time, worked hard, came prepared and finished on time. I wou…Read Moreld use them again and will recommend them to my friends.
They showed up on time even texted me to let me know their ETA Worked as well prepared team to quickly and carefully load my things into the POD I was worried the POD would not hold it al but when they were done there was lots of room for more They were great and will have them back when it is time to unload or the next POD …Read MoreI'd needed
Lucas, who is the owner of the company, and his right hand man Kevin came to help us and did a fantastic job! They were polite, timely, extremely helpful, caring and went above and beyond for us in a time of great need. Moving is hard enough. Do yourself a favor and book 5 Star to help you. ..you won't be sorry you did! Thanks a…Read Moregain!
Lucas is very accommodating. He and his assistant were good about wrapping up my wood and leather furniture so it doesn't get scratched. I'm glad I used them to pack my pod because they were able to get so much more in it by knowing how to fill it to the top. This is the second move where I've used 5 Star Moving and Lucas …Read Moreand I'd use them again. Mel
These guys were fantastic, and we were so grateful to have them! They are very nice guys, showed up on time, and gave us a heads up when they were on the way. As soon as they were here, they put in a heroic effort, working quickly and carefully and moving everything up a pretty substantial hill in less time than we planned for…Read More. We would hire them again in a heartbeat!
Very professional and friendly and respectful. They arrived right on time (from far from my place). They were very cautious with all of our furnitures most of them were very heavy and delicate. Very efficient. Extremely honest too, they called me ahead of time to remind me to buy protective blankets because it would be cheaper t…Read Morehat way. After the job was done they even called me again to give me advise on how to pack and load the items that I chose to load myself. I highly recommend them and will use them again.
Lucas and Kevin were very fast and professional. They were punctual, well prepared, hard working and very respectfull of our belongings. They even brought a tool kit to help dissassble some of our furniture pieces to make them more compact! We couldn't be happier with the loading they did and really appreciated that they were ab…Read Morele to take the job last minute. I would HIGHLY recommend 5-star to anyone for their moving needs!!!
I highly recommend this company as they were very efficient, on-time and respectful. I called last minute to book these movers and without hesitation they came an hour later - win! They also had a sense of humor which made the moving experience more enjoyable.
Kevin and Lucas were wonderful they were early hard working and they treated me like I treat my wife yes dear your right dear... I couldn't of asked for better movers and I have moved over 20 times in my life. Ugh....thanks guys! Mike Pritchard
Lucas and Kevn took the stress out of moving. They packed us; then returned a few days later to load our pod. Lucas did a great job of coaching us through the process - he even wrote out a todo list - so that we were prepared when they returned to load. They were easy and flexible to work with, as well as punctual and efficient…Read More. We have moved a few times over the years, but this has been the easiest by far. Would definitely recommend 5 Star.
Lucas and his guys are rock stars of moving!! They work fast, efficiently, and take the utmost care. We highly recommend them. They loaded our 40' container in record time...and we have some very heavy stuff (motorcycle, engine, solid granite pot, and etc.). Our only recommendation is that they change their name to 10 stars, be…Read Morecause that what they are in our book! Thank you guys again for all the hard work.
NIGHTMARE OF A MOVE. On July 13th I submitted a request for same day help loading a POD container and received a confirmation stating "Your HireAHelper Order # 263255 Has Been Accepted by 5-STAR MOVING". When I called 5-STAR MOVING to confirm my reservation I was informed by Lucas, the owner, that he was doubled booked and wou…Read Moreld not be able to honor my reservation on July 13th but that he was available the next day July 14th at 8:00am to assist me. I told Lucas that I was not sure that that would work because I had to move out of my house by 6:00pm on July 14th and that I would let him know. Lucas and I had two subsequent phone conversation in which he was attempting to convince me that he and his helper would be able to complete the job for me. My friends and I had previously disassembled, packed, wrapped and stagged most of my furniture and at that time I determined that it appeared that I had more furniture than I initially had thought. I sent some pictures by text to Lucas showing him the furniture that had been staged throughout the house and Lucas assured me that he was confident that the two of them would be able to fit most if not all of the furniture into the one POD. I agreed to have 5-STAR MOVING come over the next day July 14th at 8:00am to load the POD. At around 4pm I called Lucas to cancel because in my estimation the two of them would not be able to do the job alone in 4 hours. Lucas convinced me that the two of them were 2 strong guys and could do the job and get it done in 4 hours. He was very convincing and I agreed and cancelled Pack & Load Company (who said for one flat fee they would not only load but help us pack all my belongings no matter how long it took). On the morning of July 14th Lucas and his helper (I believe his name was Kevin) showed up on time and promptly got to work. When we submitted our request through HireAHelper the quote stated that they would provide a Furniture dolly: Free, a Hand truck: Free and to our surprise they brought neither a dolly or hand truck. It soon became apparent to Lucas that they were not going to be able to get all of our belongings into the POD and recommended that we attempt to rent a 24' moving truck. I made several attempts to secure a 24' moving truck with no success and had to settle for a 16' truck. Lucas initially informed us that he and Kevin would load the big stuff and that he had another crew scheduled to come over and finish the job including loading the moving truck. Approximately 2 hours into the job Lucas informed me that he and Kevin were in fact going to stay and complete the entire packing job (in my opinion Lucas made the decision that he could string this job out). After 3 hours Lucas and Kevin had only packed 1/4 to a 1/3 of the POD. At this time I went to pick up the moving truck and get lunch for Lucas and Kevin. I returned at approximately at 1:00pm. It took Lucas and Kevin from 1:00pm to 4:30pm to load a 16' moving truck with about a 30 minute break for lunch as well as several other breaks to answer his cell phone to respond to his other clients needs and requests. Throughout the loading process all my furniture and personal belongings were spread out and displayed in my driveway and street. At approximately 4:30pm Lucas said that everything looked good and that we were 99% loaded and that they were done for the day. It was a very stressful and hectic process and Lucas asked for payment and at this time I was pressed for time to get a car carrier before the rental agency closed and did not check his work. After returning from getting the car carrier I noticed that my wife and friends had brought quite a few items into the garage with many more items still left in the house. Lucas said we were 99% loaded but it took us until 11:00pm to finally get the additional items into a storage facility and put the remaining items on my friends truck until the next day. My friends, family and I spent 3 to 4 days packing, wrapping, disassembling and staging everything in an attempt to make this move and transition as smooth and seamless as possible. Lucas and Kevin did not pack, wrap or disassemble one item and most if not all items were staged for them close to a door going outside and still they manage to make the job last 8.5 hours with 3 to 3.5 hours of that to load a 16 foot moving truck. This was one of the most trying and stressful process that I have ever been through or experienced. I would not recommend nor use this company again. In summary this job was made much more difficult because we loaded on the day of my move rather than the day before, which I initially reserved, and would have given us more time to deal with any unforseen issues. They were not prepared because they brought none of the tools that they indicated they would bring. They did work hard but for much longer than should have been necessary. When we went to unload the POD it took three of us to open the door and there was damage to many items. I would not use them again. This was a large 2800sqft house but one POD had previously been loaded and the only item needing to be removed from any upper room was a treadmill.Show Response
Please disregard this customer review, the customer has been refunded 100 percent by hireahelper and 5 Star Moving and the job review left does not reflect the hard honest work of the crew members on the job.
~ 5 STAR MOVING
The movers were GREAT! They were quick and efficient. Also, the company was extremely helpful and flexible when I needed to make adjustments to arrival time. They were also able to come earlier as my PODs was delivered early. I would definitely use them again for moving services. They were able to get everything unpacked and…Read More had time leftover to assemble and move furniture around for me. The movers were extremely courteous and respectful! Overall AMAZING service and company!
On time, very polite, hard workers respectful of my property and I would definitely use them again.Show Response
Thank you Jane, you had some beautiful pieces of furniture, glad we could get them loaded in a safe way in the 2-hour period you booked us for.
~ 5 STAR MOVING
The 5-Star Moving crew are strong, fast, friendly, polite, respectful and on-time. I recommend them for moving things that can be rotated, such as lunch-room chairs, tables, lumber, logs, plywood, drywall, insulation, buckets of joint compound or tar, shingles, bricks, blocks, rocks, sand, bags of cement, scaffolding, industrial…Read More shelving, fencing, pallets, sheet metal stock, garbage dumpsters. In your home I recommend them moving refrigerators, clothes washers & dryers, toilets, sinks, bathroom showers and tubs, dining room tables and chairs, televisions, couches, recliners, empty cabinets and dressers, end and coffee tables, dishwashers, stoves, microwaves, pool tables, ping pong tables, water heaters, furnaces. air conditioners, soft water conditioners, picnic tables, kids playground equipment, lawn mowers, lawn seeders, garbage & waste cans, boxes of clothes, boxes of foam, empty boxes, large and small empty toolboxes, hydraulic jacks, car ramps, engine pullers, chain hoists, engines, transmissions, rear-ends, tires and rims, tire balancers, air compressors, horizontal and vertical saws, drill presses, vises, empty work benches, milling machines, lathes, I.D./O.D. and surface grinders, drafting tables, cubicle walls and empty desks. If you did not see your items on this bucket list, then look elsewhere. Sincerely, Craig McIntoshShow Response
For readers: we moved only boxes and equipment during this move and no home items (no damage). 5-Star Moving specializes in moving high-end, delicate home furniture and we pride ourselves in our long standing reviews that you can see bellow demonstrating our diligence in protecting your goods with the upmost respect. The first sentence of this review says it all. Thanks again and hope your next home is enjoyable. - Lucas - Owner
~ 5 STAR MOVING
They did an excellent job. And when finished unloading before our time was up, they put together the bed, sectional and dining chairs and table. They were personable, worked well with having two rug rats underfoot and took direction well. Again, excellent job!Show Response
Thanks Fabio, enjoy the new place! We never mind little toddlers moving around the home, it puts a smile on our faces!
~ 5 STAR MOVING
They were a little late, but that was because of traffic, and they called in route to let me know. They were very prepared and worked hard, were respectful of both my belongings and my home. I would definitely hire them again for a move, they did a better job than my regular moving company.Show Response
Thanks Suzanne, loved seeing your gorgeous paintings. You are a true professional don't ever think otherwise.
~ 5 STAR MOVING
Lucas and his team did a great job. They communicated effectively about when they would arrive and what to expect. They worked very hard and did a great job of loading my pod. I look forward to using them when I move my belongings into my new place.
These guys were fantastic....never skipped a beat! On time with plenty of supplies & cheerfully worked their asses off, very careful with my fragile items and respectful of my home. I'd hire them again in a heart beat and highly recommend them as REAL professional movers! Kim Boston Berkeley, CA
We hired three movers but we're told only two could make it - which was fine - but we were also told they'd only charge us for the two workers. We were charged for three workers. I scheduled to have the movers come between 7-8 because our pod was scheduled to be picked up between 9-12. The movers showed up at 8:40, well aft…Read Moreer our scheduled time. We scheduled to have a treadmill moved and marked that on our order. The movers seemed to have never moved one before and did significant damage to our baseboards trying to ram the equipment through the door after the raiser dropped down and locked into place. While everything ended up getting loaded before the pod was picked up, and our property wasn't completely destroyed (minus the baseboard in our hallway), it was an underwhelming experience. I couldn't recommend these two.Show Response
Thank you for your review. Traffic updates were given .The customer insisted to TIP the movers with the third man instead of accepting the refund for the man. There were Painters on the scene of the move of this small San Francisco apartment and still, the Treadmill was moved with the upmost care. Good luck in Oregon
~ 5 STAR MOVING
The two young men who came to do the job were receommended by a neighbor. They called in advance to let us know they were enroute and arrived as promised. Very courteous and friendly, they went right to work and soon it was clear they were experienced. I was amazed at the the way the got all our furniture into the storage contai…Read Morener and the care they took loading each piece. I am going to call them when we are ready to unload! Very pleased with the job!Show Response
It was a pleasure Joe
~ 5 STAR MOVING
Lucas and his team did a great job for us! We had them unload a truck full of heavy supplies and cases of wine. This is the 2nd year we've used them, and they don' t disappoint. I would recommend using 5-Star Moving!Show Response
Always a pleasure to help the Make A Wish Foundation !
~ 5 STAR MOVING
They were courteous, ready-to-work, and respectful of my property. They took the time to acquaint themselves with the house and double-checked with me to make sure they were unloading items into the correct rooms. I would use them again and definitely recommend them to someone in need of moving/unloading help..
They came ready and able to do the job. I was very impressed. I was only having them move furniture from upstairs to garage as well as other furniture in the house to the garage. They also helped with some of the little stuff. Very effiecient and careful with everything they moved. I would definitely hire them again.
Lucas and team did a great job. Everything was handled with care and positioned perfectly. We had several large woodworking tools and they took extra precautions to make sure the load doesn't shift during transport. The team finished early and even got a follow up message to make sure the everything arrived in good condition. …Read More I would definitely hire Lucas and team again. Thanks for an Awesome job guys.
Very professional, very courteous, took care loading furniture. nice guys, pleasant to work with. They were a little late, but notified us, due to traffic. Conscious about time and made us aware that it would take a little longer than originally planned due to especially heavy items.
Prompt, courteous, cautious, and hard working, Lucas and his assistant were much better than I dared hope. My moving job entailed hoisting several expensive pieces of furniture to an upper floor, and they treated them very carefully. I will definitely use 5-Star Moving again.Show Response
You had a lovely home, thanks Kent
~ 5 STAR MOVING
Friendly crew and efficient. They arrived within the agreed upon time frame and went straight to work. My only criticism is that they needed more than one dollie as the one they brought, broke before they had a chance to use it. The crew handled the boxes and furniture with care and placed everything in the rooms that I specifie…Read Mored. Will hire again.
Five Star Moving is hands down the best moving service we have used to date. Would use them in a heartbeat again and plan to in a couple of months when we move into our next house. Kevin and Noah are excellent, very professional very quick very thorough. Would recommend this company to anyone!
Hardworking, pleasant, polite. Would happily use again. After unloading the truck they asked if I liked the furniture layout (where I told them to put things!), because they'd move anything to a new spot if I'd like! I was very pleased by this because I didn't see it as their responsibility to move furniture pieces 2 or 3 …Read Moretimes in an "unload" job, just expected them to get it all into the house. They worked quickly but put everything in organized piles. Carefully read top of each box and communicated well with one another about which boxes had china, etc. Smart about what was likely to go together (matching book cases for example). Nothing damaged, nothing taken. Only negative - arrived late and didn't have my # with them in the truck to let me know, but appropriately apologetic about that error and more than made up for in in their professionalism and hard work.
Lucas and his friendly team showed up as scheduled and commenced loading almost immediately. I was particularly happy with their attentiveness and care given to my boxes as they worked. And, indeed, they worked very fast and efficently the entire time. As a bonus, they are easy to work with and understood perfectly what…Read More I wanted done. I couldn't be more pleased with the outstanding job they did. Of course, I highly recommend 5-STAR MOVING #1 REVIEWED COMPANY to anyone looking for excellent results from experienced, professional and reputable movers. These guys fit the bill to a T! And, I know for sure I will be scheduling them again for any future moving needs.Show Response
Thank you so much, it was really our pleasure. See you next month
~ 5 STAR MOVING
Though the crew showed up over an hour late, the office kept me advised. Crew showed up ready to work hard, and that's just what they did. Very accommodating when I had to extend the time of my move in. I very much appreciate their hard work and would use them in the future.
Lucas and his helper were excellent!!! They made sure to contact me beforehand and confirmed the tools they would need for the job. They called again to give me a twenty minutes out notice. The team worked efficiently and carefully. I had a POD about a 1/3 full of boxes and needed the helpers to move the remaining furniture …Read Moreinto the POD. They went above and beyond and repacked the boxes in the POD before moving the furniture in. Lucas and his partner were respectful, prepared, on time, hard working, and I would most certainly use him again!Show Response
~ 5 STAR MOVING
Very efficient, and also very personable. They made the process very easy, and I trust the quality of their work. This job was just loading a Pod--they did not actually move my stuff to another city or anything--but I am confident in the quality of the packing, and I think the transit portion of the move will go well.
They were very professional and helpful....as well as personable yet worked quickly and efficiently. They were on time and went right to work quickly but yet carefully. Loved their work. Would be happy to use them again. I highly recommend them.
Lucas and Noah arrived on time (even a few minutes early) and were personable and friendly. Most importantly, they worked hard the whole time and unloaded our PODS container in 1 1/2 hours. They were respectful of our property and handled everything carefully . . . no bumps or scratches. We would definitely use them again and…Read More recommend them!Show Response
Thanks Enjoy Northern California James
~ 5 STAR MOVING
They helped us achieve our best moving experience ever (we've moved cross-country 5 times, locally 3). Lucas and Noah were hard working, efficient, helpful, responsive, and really great guys. Recommended with the highest of regard. We WILL use them again if the need arises. LJ Strong
Lucas and Sean were great! They had to juggle another job, so we changed our time. They were on time and completed moving our heavy items into our onsite POD very efficiently. They were very nice and polite and I would recommend them to anyone who needs to hire nice guys to help you move. Thanks!!
They arrived on time in spite of the rain and traffic. They were professional and friendly. They worked very, very hard and helped with all kinds of moving challenges. We WILL hire them again when we make the 2nd half of this huge move in December.Show Response
Thank you Michael , enjoy your vineyard !
~ 5 STAR MOVING
Showed up 2 hours late and hung over. Then offered a small discount even after they saw I had already unloaded 75% of the POD. Very unreliable and arrogant.Show Response
The customer began unloading the truck on his own the day before the job. We were late, and gave the customer a $150 discount. The job was completed before the POD was scheduled to be picked up.
~ 5 STAR MOVING
I am saying they did a good job because my containers are being stored for a while. I won't know how their packing held up until we can empty the containers. That being said, Lucas, Noah and Freeman worked hard, and were very respectful. They are good kids. I would hire them again if my move were not long distance.
Since I can't post pictures on this review, you can reference the same review with photos on yelp. http://www.yelp.com/biz/5-star-moving-albany?hrid=xUkzNANHWTgdmuWFoBbW9A We used 5-Star moving through hireahelper.com (through the PODS page). It was a complete nightmare. The movers were NOT professional movers at all and I…Read More literally had college buddies who could've done a better job packing the POD. For the packing, they broke a bed, broke a table, put a hole into the wall of the house I was selling and then was nice enough to offer me a "$60 discount" for the damages they did. BTW, that $60 check that they promised never came. Then there is the packing itself. Pictures are worth a thousand words so you can see it yourself. Today, I finally unpacked the POD that they packed for me. First, it took 30 min just to get the door open because it was so poorly packed. When it was finally open, we found another chest that is damaged because they decided it was a good idea to throw the lawn mower on top of it. The wheel on the mini AC unit also broke off because of the stuff that stacked on top of it. We are not done with unpacking it yet, but our bookshelf appears to be damaged in the back of the pod as well. These guys are by far the worst mistake I've ever made in the history of moving. They don't know what they are doing, and are dishonest (Still waiting for my joke of a $60) Don't use these guys. You can literally pull a couple of guys out of a college bar and do better (no offense to the college guys at the bar).
They worked hard under tough circumstances. They showed up without dollies or hand trucks even though we asked them to bring them, but it sounds like it was some sort of miscommunication issue with their boss. Then they helped us grab all the stuff out of our POD even though it was facing downhill and everything was about to top…Read Moreple over. No damage though. They used their car in a pinch to get boxes up the hill to our building, and they were careful with our fragile stuff. Overall I would recommend them.
I contacted with Lucas and he was excellent through the whole process. I ended up canceling the first appointment due to housing delays, and he was very accommodating. He sent two guys out when I was ready and they were super awesome and completed the job within 2 hours for a 26' u-haul. Thanks!
Definitely, a five star team, professional and also quite pleasant to work with. They arrived on time, got down to business and worked until the job was complete in spite of any difficult tasks that I threw at them. I would hire them again any day -- but no too soon!
One hour late, but made up for it with efficiency. Still completed job in less time than expected. Treated every item as if it was fragile. Very courteous and professional. Excellent at placing items in POD to fit and be protected. Never one word of frustration. Worked well together as a team. Definitely will use them again…Read More.
Lucas and his helper (sorry! I can't think of his name) were very helpful, friendly, and courteous. They unloaded my shipping container and brought everything inside quickly and asked where I wanted it. They carried the heavy things and were very careful and efficient. Definitely worth it!
This is indeed an aptly named company. Their work stood in start contrast to terrible (and ultimately abortive) service I received from Student Movers. I contacted Lucas with 5-Star about 12 hours before my PODS container was to be delivered. Lucas and Freeman showed up on-time and dominated the job. They carefully and che…Read Moreerfully unloaded a 16-foot PODS container in approximately 75 minutes. They also rearranged items after loading them into the apartment and assembled our very heavy king bed. Lucas and Freeman were professional and courteous. In addition, my wife indicated that they were hot. Absolutely recommended.
When we booked help for our Marin move from Hire A Helper, two companies cancelled us at the last minute - Student Movers and Blaylock Transport Moving Labor Services. When 5-Star Moving showed up with 3 movers on the same day we requested service, we were tremendously grateful. They emptied our large moving truck with speed, …Read Morecare and professionalism. Thank you Lucas and you're kindergarden classmate who did such a conscientious job for us as well as his two assistants.Show Response
Thanks so much! Even is amazing
~ 5 STAR MOVING
Lucas and co were very professional. I am going to be honest they had a problem employee that caused a bit of trouble with his attitude and willingness on the day of the move, but was informed will no longer be employed by them. Lucas handled the situation very professionally and was extremely courteous, I would certainly recomm…Read Moreend them as their conflict resolution skills are expert and the communication on their end was key. I appreciated doing business with them and would recommend them in the future. I know that all businesses have occasional problems but, it's what you do to correct the error that makes all the difference.Show Response
Thanks chad, enjoy San Francisco
~ 5 STAR MOVING
They sent two guys who worked quickly and did a great job packing my relocubes. Although they did not have any moving equipment, they moved quickly and made good use of the time on the clock. I also appreciated that care was taken with my belongings to pack them securely. They actually came earlier than communicated but that was…Read Moren't really an issue.
These guys did a great job! I hired them to unload our pod. They were very flexible on timing and unloaded the pod up 3 flight stairs with lightning speed while maintaining appropriate care. Would absolutely recommend them for bay area moves.
Sorry to break their 5 star review, but although they did a good job, it does not deserve a 5 star. I called the contact person 3 days in advance and communicated our requirements, move size, as well as confirmed the moving time and that we need help assembling the furniture. On the day of move, they did not come at the time w…Read Moree agreed on. The number they provided was also not working. Only after calling HireaHelper did I get a response. They said their phone was broken the day before during a move, and therefore had a new number. That's all fine, but it would help if they could notify their customers of their number change. Also the contact person seemed to be clueless about my move as he couldn't recall any of my move information. Furthermore, they told me that their worker just finished another move, is having lunch, and they will arrive asap. By the time they came, it was already 1 hour and 10 mins over our agreed time. The 2 workers were very friendly and did a good job during the move, but it was evident that they were not professional movers, but rather college kids who's looking to earn a couple extra bucks during the weekend. They were also unable to help us put together the piece of furniture. All in all, the movers were nice and friendly, and handled the move well, but everything else was not properly managed.
Our original movers we booked were a no show. Lucas came to our rescue with in 90 minutes. What could have been a disaster was turned around by the quick response from Lucas. He arrived with a positive attitude and willing to stay no matter what it took. Mike & Mary Westbrook
Used for filling a 16' PODS container. Two guys that came were very nice, fast, and knowledgeable about how to load it. They got it completely loaded in an hour, way faster than I thought it would take. We have used professional movers in the past, and they were by far our favorite. They totally deserve their 5 star rating. High…Read Morely recommend.Show Response
Glad we could be of service !
~ 5 STAR MOVING
Those guys worked incredibly hard -- not even complaining about moving really, really heavy boxes up a steep hill! They were prompt, gentle with my things and incredibly polite. Real gentlemen. I'd hire them again for anything that needed doing.
Lucas was on time and called me prior to his scheduled time. He wanted to make sure of what his job consisted of and to make me aware of what I needed to have to make the job go smooth. They worked consistently without my having to prompt them to get going, they were respectful of my property and I would use them again.Show Response
Thanks Wayne, Enjoy Colorado
~ 5 STAR MOVING
in a pinch helped us out tremendously, excellent job, professional and great communication. Nice werk! will use them again without hesitation!Show Response
Thanks so much, it wasnt easy 1000 pound hospital equipment but safety first ;)
~ 5 STAR MOVING
My helpers showed up on time and they were very neat and professional. They took extreme measures to protect furniture, walls and hardwood floors. One piece that they moved was extremely heavy and they handled it very well. I highly recommend them and would definitely use them again.
I used Safety First Moving to help move a couple of heavy items to the upstairs of my home. They were very courteous upon arrival and set about moving the items in a very professional way. They were very careful not to scratch or dent anything in the process, while still working quickly. I was very satisfied with the results an…Read Mored would use them again in a minute. -K. Dailor Fairfax, CAShow Response
thank you our pleasur!
~ 5 STAR MOVING
We were very happy with the service! Lucas and Nate were friendly, easy to work with, and accommodating to our needs. They worked hard and got much more done than we expected. Our lack of organization didn't faze them. We would recommend them highly.
Lucas Cannon and his partner were excellent and worked steadily the whole time they were here, even managing to get all the packed boxes into my one car garage with three large pieces of furniture and left room for my car. All items were carefully packed the same way I would have chosen and I had great confidence in them from…Read More first meeting. I will recommend them to anyone I know.
These two young men were what you hope for when you move, but hardly ever get. They were both hard working, experienced and polite. This was the easiest and most pleasant part of the move, and I just wish everything else had turned out as well.Show Response
your a sweet lady Kathryn thanks so much glad we could help
~ 5 STAR MOVING
The two guys were 5 star quality movers, very careful with fragile things of which I had many boxes of dishware and went the extra mile when I had them haul some trash out of the backyard, fast and efficient and nice looking to boot. Thank you, A.L.P.Show Response
Glad we could be helpful! have a nice time in your new home Anne
~ 5 STAR MOVING
5 STAR MOVING is based in Albany, CA and covers a 81 mile radius. Travel fees are included in the prices you see.
Service area includes:
- Belvedere Tiburon
- Bethel Island
- Birds Landing
- Bodega Bay
- Boyes Hot Springs
- Camp Meeker
- Castro Valley
- Corte Madera
- Daly City
- Deer Park
- Dillon Beach
- Discovery Bay
- El Granada
- El Sobrante
- El Verano
- Forest Knolls
- Glen Ellen
- Half Moon Bay
- Holy City
- Loma Mar
- Los Altos
- Los Gatos
- Los Gatos
- Menlo Park
- Monte Rio
- Morgan Hill
- Moss Beach
- Mountain View
- New Almaden
- Palo Alto
- Pleasant Hill
- Point Reyes Station
- Pope Valley
- Port Costa
- Redwood City
- Rio Vista
- Rohnert Park
- Saint Helena
- San Bruno
- San Carlos
- San Francisco
- San Francisco
- San Geronimo
- San Gregorio
- San Leandro
- San Lorenzo
- San Martin
- San Quentin
- San Rafael
- Santa Clara
- Santa Cruz
- Stinson Beach
- Travis Afb
- Union City
- Valley Ford
- Villa Grande
- Walnut Creek
- Walnut Grove
- West Sacramento
Licenses & other Business Information
5 STAR MOVING has listed their business credentials below. These range from local licenses (like a city business license) all the way to federal ones (like an MC number.) HireAHelper requires that moving labor providers operate within the law. Sometimes service providers make an extra effort to provide features like background-checks, uniformed crew members, or commercial liability insurance. These are the types of credentials you'll see below.
Verified - This badge means 5 STAR MOVING has gone the extra mile and submitted proof or documentation of this credential. HireAHelper staff has reviewed and verified the document.
|Issuing city||San Francisco|
|Policy number||Available Upon Request|
|Policy issuer||Available Upon Request|
|I offer uniformed crew members :||Yes|