PROMOVE - A Local Manhattan Moving Company

(4.9 out of 5 / 1,091 reviews)

Manhattan, NY / Moving services within 10 miles

Booked on 4,114 moves through HireAHelper

1,091 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

Manhattan, NY / Moving services within 10 miles

Booked on 4,114 moves through HireAHelper

1,091 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM


One of Manhattan's Favorite Moving Companies

A Note from HireAHelper

We love working with PROMOVE because they pride themselves in taking care of their Manhattan, NY neighbors. After several years moving in and around Manhattan we believe you'll love working with them too!

Relocation with PROMOVE

Your experienced movers are mostly Actors, Singers, Musicians and Artists supplementing our income. On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Manhattan area customers. Unedited, unfiltered reviews of PROMOVE.

4.9
1,091 reviews
92%
5%
1%
1%
0%

Joe L

(5) 10/24/2016 Manhattan

Friendly and fast

Jacqueline P

(5) 10/18/2016 Cliffside Park

Kirk was an angel! He was so wonderful with communication and everything was absolutely perfect! I was unable to be there so my Mom was there for me and he treated her so lovely she could not say enough kind things! I would not hesitate to move again knowing that I could work with them! They are the very best!!! Thank you for such excellent service Kirk and hire a helper I am forever grateful!

Dan S

(5) 10/21/2016 Union City

They did a great job. Would hire them again for moving out.

Kelly P

(5) 10/4/2016 Jersey City

Really helped make my move less stressful. 10/10 would use again.

Erin M

(5) 10/1/2016 Hoboken

HIGHLY recommend. Our movers arrived 5 minutes early and were wonderful throughout the entire grueling night. They were very flexible as we had to change our move a few times, even bumping the start time up day of without issue. They were friendly, personable and determined to move some of our more awkward heavy pieces. Very respectful of all our belongings. This was my first time working with movers and I couldn't have been happier with my experience. Book them!

Luke L

(3) 9/28/2016 Manhattan

Pros: They showed up on time, helped us find parking, worked for the allotted time (2 hours). Cons: Were very relaxed and told us we had plenty of time and no need to rush (despite the fact our U-haul was illegally parked). Spent nearly 30 minutes trying to get a couch through the doorway (which never got through, the legs needed to be screwed off which we took care of later) and scratched up the paint/door in the process. Waited til the end for much of the big stuff (dresser, TVs, mattress, coffee table) which never ended up getting brought up and was left for my girlfriend and I. Overall: Seemed like nice enough guys that meant well but I would not use Promove again. Admittedly the large items not being finished was not entirely Promove's fault, the city elevator inspector showed up earlier than his scheduled time in middle of our move. However, had the movers shared our sense of urgency and also taken care of the large items first (as requested) then the problem would've been mostly avoided.

Mover's response:
Reviews above & below will say we are quick and efficient, we don't waste time. Your review is unfair. You blame us for not being done in time when it was out of our control. Every item was out of the truck within 1 hour even with you being late. Heavier pieces were in back of truck so had to move what was in front first (duh), & how could we know the elevator would be shut down? Your girlfriend told us to try the sofa after we said legs need to come off (took us 10 mins) then you & her tried
- PROMOVE

Samuel M

(4) 10/1/2016 Union City

He guys were the best. On time and patient with me as I worked details of an extended storage space rental process. But the time we missed was easily made up with their efficient work. Kirk, as team leader was especially thorough and handked my things with ease. He even showed concerns about a few nicks that some of the funiture sustained in the previous packing of the truck. They listened to my wishes regarding how I wanted the system unit to be packed and did everything they could to make my plans a reality. But, above all, they we're super friendly and easy going. My kind of movers. Thank you.

Mover's response:
ProMove regards 4 star reviews as substandard, which is why they are always addressed, I will apologize in writing even after doing so directly and having taken steps to remedy whatever shortcomings we may have had on the job. In this instance however I do not know what else we could have done to earn 5 stars. We as usual appreciate you having hired us and taking the time to leave a review. Kirk, ProMove team lead and holder of the truck Tetris high score
- PROMOVE

Hsiang H

(5) 9/29/2016 Manhattan

The helper Julian is very helpful, friendly and moves fast. I am happy to have him help me move. He is super awesome.

Una P

(5) 9/22/2016 Edgewater

They were prompt, courteous and fun to work with. I would definitely use them again.

Cyrill V

(5) 9/29/2016 Manhattan

On time, careful, organized and fast! Best experience. Highly recommend Kirk and his team!

Service Area

We handle moves within 10 miles of Manhattan, NY 10016.

Local Mover Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee

Hours

Sunday: 9:00 AM - 5:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$115/hr
for 2 movers after 2 hr min
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