After Every Job, Our Customers Can Rate Our Service
These reviews are from past customers who booked us via HireAHelper. Once the job is completed, each customer has the opportunity to leave an unfiltered, uncensored rating.
ImPack Movers
Helper was on time and very efficient
5
Carolyn B, Houston TX
ImPack Movers
I would recommend ImPack Movers to anyone who needs help moving! The guys called when they were on their way, arrived 5 minutes early, and worked quickly & efficiently (finishing 30 minutes early). The only thing I would change - when I called Hire A Helper to make the appointment, I requested ImPack bring shrink wrap. It wasn't until after I actually spoke to ImPack that I realized I'd have to pay for the shrink wrap. Other than that small detail though, the guys were great! Will definitely hire them for my next move.
5
Traci B, HOUSTON TX
ImPack Movers
Overall very please. Showed up on time, didn't break anything or damage any walls, and worked quickly. Would refer to others.
5
Christopher M, HOUSTON TX
ImPack Movers
They arrived on time and worked hard. I think they did a great job!
5
Martha G, Humble TX
ImPack Movers
NOT SATISSIFED!!!!! they called to say they would be 30 minutes late. they did get right to work, but they tried to do too much on their own. One guy picked up my desk (with the drawers still in) and sent everything everywhere. I offered to take them out and they wanted to make "fewer trips down the stairs". They didn't load the truck properly, so I couldn't fit everything in there...(moved from Texas to Indiana) so now we have to make another trip. When we got to INdiana and unloaded, we found extra room we could have used and my $6k dining room suit was in terrible shape. Had more scratches than you can imagine. Everthing I marked FRAGILE was on the bottom of the pile. I kept them a half hour over and offered them an extra $60 for their work. Now I wish I hadn't because most of my stuff is in terrible condition plus I still need to drive the 20 hours there and back to get the rest of my stuff
1
Sheri P, Houston TX
View Our Response:
How did you expect to fit the amount of stuff you had in a 17' truck. You cant stack large furniture in a small truck. On top of that, you only had 6 pads for over 20 pieces of over sized furniture. If you dont want things falling out of drawers, pack them in a box. If you would have gotten a bigger truck, everything would have been able to fit, be packed right, and you wouldnt have to spend more money and time driving back for a 2nd trip. Please read what past customers had to say about us.
~ ImPack Movers
ImPack Movers
The guys from ImPack Movers did a great job. They helped us unload a U-Haul truck we had driven from Nebraska (and by help, I mean they did it pretty much themselves). They were on time (we were a half hour late), but despite that, they got it all unloaded and up to a second floor apartment in a little more than an hour (tricky stairs, too). They were very careful -- not a ding in anything. I was concerned about how this would work out, but ImPack made it an excellent experience. If a need comes up, I would gladly hire them again. Thanks, T.C.
5
John L, Alief TX
ImPack Movers
these guys were great. On time even though I changed it 3 times. They unloaded in just 39 minutes and it took me three hours to load. I will definitely use them again!
5
Brian G, Houston TX
ImPack Movers
WOW! A great job. There was a mix-up with scheduling, so my job was the 4th of the very hot day for the 2 guys. They arrived on time, and completed the unload in less than 1 hour. I couldn't have asked for more. I will use and recommend your site again, especially ImPack Movers. Thanks.
5
Christine H, Houston TX
ImPack Movers
These guys were great! Highly recommend. Thank you for your help.
5
Lindsay S, Houston TX
ImPack Movers
T.C. & his helper were on time and got the job done quickly & efficiently.
4
Dee F, Houston TX
View Our Response:
We are glad that you were satisfied with our services.
~ ImPack Movers
ImPack Movers
ImPack movers and specifically, Torrance Coleman were nothing short of phenomenal ... he was diligent fast and needed no assistance to make short work of the entire task. He was also extremely professional and arrived at the exact time we requested. We were all literally amazed and delighted by the quality of his work. I would not hesitate to contract his services in the future, and have already recommended hireahelper.com as well as Impack Movers/Torrance Coleman to others. Thank you *very* much for making the stressful task of moving so completely manageable for all of us.
best regards,
- Homer Quiroga
homerq7@yahoo.com
5
Ashley S, Houston TX
View Our Response:
I was glad that I could help you guys on short notice. Thanks for choosing ImPack Movers.
~ ImPack Movers
