Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,219 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,259 moves through HireAHelper

4,219 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,259 moves through HireAHelper

4,219 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,219 reviews
92%
4%
1%
2%
1%

Frank S

(5) 8/20/2024 Arden

The crew arrived early, surveyed the apartment and began loading the truck. They were very hard workers and took good care of our things. I have previously used them is the reason I wanted to hire them for this move. And I would definitely use them again if needed.

Mover's response:
Very much appreciated Frank, thank you for taking the time to provide us with your valuable feedback. Happy to hear the team performed to your expectations and we completed the job well done. Look forward to your continued business. Thank you - Ramon.
- Smart Move, LLC

Kristen M

(5) 8/19/2024 Tempe

Kenneth and Andrew were wonderful. They were so helpful (I’ve been down in my back for some time) and attentive to what I needed.

Mover's response:
Hello, Kristen! We are very grateful for your comments about our service and our crew. Thank you for doing business with us! - Paulina
- Smart Move, LLC

Kristin B

(5) 8/19/2024 Asheville

Very personable and knowledgeable about filling the truck. I would highly recommend your organization and this team!

Mover's response:
Hi Kristin! Thank you so much for your positive review and recommendation! We appreciate your business - Monica
- Smart Move, LLC

Madi S

(5) 8/20/2024 Las Vegas

The guys who came finished the move in 50 minutes! They were fast, kind, professional, and helpful! They handled everything with care and gently.

Mover's response:
We are thrilled to hear your move went so well, Madi. Thank you for taking the time to share your feedback with us and thank you for choosing us! - Paulina
- Smart Move, LLC

Arnold A

(5) 8/13/2024 Piney Flats

Very good

Mover's response:
Thank you, Arnold! Glad to hear it went very good :) - Monica
- Smart Move, LLC

Joe Z

(5) 8/17/2024 Bell Buckle

The crew was on time and ready to work. They were efficient and did a great job. They handled everything with great care and finished on time. They were polite and personable. They showed respect for us and the property and our belongings. I’d hire them again any time and recommend them most highly.

Mover's response:
Hi, Joe! Thank you so much for sharing your feedback with us, we love to hear our crew did such a great job and you had a good experience moving with us. - Paulina
- Smart Move, LLC

Leslie W

(4) 8/17/2024 Youngsville

The employee's arrived on time and were cordial and friendly. They asked to walk around the house with us to understand what was going to be packed and what shouldn't be moved by them. 4 movers helped for 4 hours. All of the Pack Rat containers were filled and appeared to be organized well. Each mover seemed to have a specific job - moving boxes, wrapping furniture, organizing the pod, etc.

We rated them as good and not wonderful for two reasons. There was damage done to our wood flooring when a heavy piece of furniture was moved. We forewarned everyone about the weight of the cabinet. Unfortunately, they must have dragged the cabinet a short distance as they lifted it and 3 pieces of the wood flooring were gouged. Not one of the workers told us about the damage.
I have contacted Hire A Helper to submit a claim for the damage.

Second, tools that were specifically requested to remain on a table were picked up and moved. We needed the tools to complete work prior to moving into our new residence.

I would recommend your company to others due to the diligent, hard work all of the employee's demonstrated at our home. We are working to take care of the gouge in the floor.

Mover's response:
Hello, Leslie. We are deeply sorry to hear we did not fulfill your expectations and appreciate you making us aware of the situation. We will share your feedback with our team to improve our service. We apologize again for not providing the service you most definitely deserve. - Paulina
- Smart Move, LLC

Donna R

(5) 8/9/2024 Longmont

My team from Hire A Helper was great: on time, efficient, prepared. They were knowledgeable about unloading PODs, had professional practices to make it work well, and very careful with my space. On top of that they assembled my bed frame. All in all, very happy with my team and would highly recommend.

Mover's response:
Thank you for your wonderful feedback Donna! We’re so glad to hear that your team was punctual, efficient, and knowledgeable. It’s great that they took such care with your space and helped assemble your bed frame. Your recommendation means a lot to us, and we truly appreciate your support!. -Erik (admin team)
- Smart Move, LLC

Courtney G

(5) 8/19/2024 Charlotte

My 2
Helpers are great! Very manner willing to help follow directions well moved all my items safely

Mover's response:
We love to hear your move was stress-free and went so well. Thank you for sharing your feedback with us, Courtney - Paulina
- Smart Move, LLC

Joe S

(5) 8/16/2024 Tempe

They were on time and worked hard specially in 106 degrees. Totally recommend them

Mover's response:
Thank you for your kind words! We appreciate your business.
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min
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