HireAHelper's Review Of River City Moving & Storage - A Local Jacksonville Moving Company

(4.5 out of 5 / 60 reviews)

Jacksonville, FL / Moving services within 90 miles

Booked on 513 moves through HireAHelper

60 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

14 years in business

Jacksonville, FL / Moving services within 90 miles

Booked on 513 moves through HireAHelper

60 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

14 years in business

 

River City Moving & Storage — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including River City Moving & Storage. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with River City Moving & Storage

WE AT RIVER CITY MOVING AND STORAGE PLACE THE UPMOST IMPORTANCE ON THE SAFETY OF OUR CUSTOMERS AND THEIR FAMILIES. ALL OF OUR MOVERS WILL WEAR FACE COVERING AND GLOVES DURING YOUR MOVE, AND THEIR TEMPERTURES ARE TAKEN AND RECORDED DAILY. RIVER CITY MOVING AND STORAGE OFFERS PROFESSIONAL MOVING SERVICE NO MATTER HOW SMALL OR LARGE THE MOVE. ALL MOVERS ARE EMPLOYED BY RIVER CITY MOVING & STORAGE. ALL MOVERS ARE EQUIPPED WITH DOLLIES, TOOLS, AND TAPE FOR ALL MOVES.

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Credentials

Licensed Business:
License Number
IM 1730
Issuing City
State of Florida
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
George A Zellner Co.
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
State License:
MC #
DOT #
State Lic/Cert Name
IM 1730
State Lic/Cert Number
IM 1730

Moving Services

Move Help

Day Labor

River City Moving & Storage Moving Reviews in Jacksonville

These are real Jacksonville area customers. Unedited, unfiltered reviews of River City Moving & Storage. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.5
60 reviews
68%
18%
5%
7%
2%

Pierino D

(2) 5/27/2026 Ponte Vedra

They showed on time, but were very sloppy with furniture. Scratched my wood floor, banged into walls and messed up
My washing machine. I paid for 5 hours and it only took 2.5 hours. When asked to refund some money they refused.

Mover's response:
Thank you for your feedback. We are glad we were able to arrive on time and complete your move efficiently.

We take all claims of property damage seriously. However, after reviewing the move with our crew, we found no reports of damage to walls, flooring, or appliances during the service. If any damage had occurred, we would have appreciated the opportunity to inspect and address it at the time of the move.

Regarding the charges, our services are billed based on the agreed-upon minimum service requirements and reserved crew time. While the move was completed faster than expected, the charges were consistent with the terms agreed upon prior to the move.

We strive to provide professional service to every customer and regret that your experience did not meet your expectations. We appreciate your business and wish you the best in your new home.
- River City Moving & Storage

Patricia J

(5) 4/26/2026 Jacksonville

Nice guys, hard working, good attitude. Completed the job within the time frame.

Mover's response:
Thank you, Patricia, for your kind words and 5-star review!

We're glad to hear that our crew's hard work, positive attitude, and professionalism made your move a great experience. At River City Moving & Storage, we take pride in showing up on time, working efficiently, and treating our customers with respect throughout the moving process.

We truly appreciate your business and thank you for trusting us with your move. If you ever need moving services again, we'll be happy to help!

— River City Moving & Storage
- River City Moving & Storage

Travis E

(5) 11/19/2025 Palm Coast

They showed up on time and were very courteous. They worked straight through and didn’t take any breaks, got everything unloaded in under the allotted time

Mover's response:
Thank you for the review Travis, we appreciate it and you.
- River City Moving & Storage

Charlie D

(5) 4/4/2024 Waycross

The guys were on time, work hard, and didn't waste any time helping us unload a full 26ft truck. Also, no damages! We would definitely River City Moving again!

Mover's response:
Thank you for the review and have a great day.
- River City Moving & Storage

Martha H

(2) 2/3/2023 Jacksonville

2x I was asked about a cash tip and the one mover ripped the fabric on my tempur pedic bed frame

Mike M

(5) 10/15/2022 Waycross

On time, very polite and efficient! Thank you.

Mover's response:
Thank you Mike, it was great working with you
- River City Moving & Storage

Alan C

(5) 7/26/2022 Jacksonville

Dave and Chris were great. They were patient while I figured out some logistics and very helpful when I needed different things done. They were on time, worked hard, and handled my belongings in a safe manner.

Mover's response:
Thank you
- River City Moving & Storage

John K

(5) 6/3/2022 Jacksonville

David and Rodney were on time, professional and certainly provided a great face for the Company . I would absolutely recommend Hire a Helper to anyone needing loading or unloading services. Price was great, but the quality was outstanding.

Mover's response:
Thank you John K., we appreciate the review.
- River City Moving & Storage

Julie L

(4) 5/29/2022 Jacksonville

The older gentleman worked so hard and knowledgeable.
The " boss" and young guy were O.K.

Gail N

(2) 5/2/2022 Jacksonville

The works showed up hunger and they worked hard after we feed them. After not agreeing to provide atip they left things right where they were prior to their shift being over at 2:30pm.
They worked hard but just wasn't professional.

Mover's response:
Hello Gail N, the lunch hour came and went during your move since the crew members didn't stop working for lunch probably contributed to them being hungry. We loaded all of your Pods and was in the process of moving the remaining items from upstairs to the Garage, so they could be loaded easier at a later date, when your prepaid time of 2:30pm came. You decided not to pay for additional time, so the job ended. While tips are always appreciated, they are never mandatory and can't be used as incentive to work beyond the prepaid period. We stive to provide the best professional service and will address any unprofessional issues. Please contact Michael.
- River City Moving & Storage

Get To Know Us

What can a customer expect after booking with you?

Expertise moving services

What can a customer expect on moving day if they hire you?

We are committed to providing a superior moving experience and being on time.

How should a customer prepare for moving day?

Organization is key to a successful move.

What types of moves have you handled?

Local, long distance, labor only, and full service moves.

What's your favorite part about being a mover?

Providing the variety of specialized services required for each move keeps our career interesting.

What training do you provide your crew members?

Our crew members are trained by more experienced movers for 6 months and must receive a passing grade to graduate from helper to mover.

Local Mover Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$25.00/ea.
Rope:
$5.00/ea.

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min