Family Movers - A Local Polk City Moving Company
Polk City, FL / Moving services within 70 miles
Booked on 2,984 moves through HireAHelper
1,000 Verified Customer Reviews
Open Today - 8:00 AM - 11:00 PM
13 years in business
Polk City, FL / Moving services within 70 miles
Booked on 2,984 moves through HireAHelper
1,000 Verified Customer Reviews
Open Today - 8:00 AM - 11:00 PM
13 years in business
One of Polk City's Favorite Moving Companies
A Note from HireAHelper
We love working with Family Movers because they pride themselves in taking care of their Polk City, FL neighbors. After several years moving in and around Polk City we believe you'll love working with them too!
Relocation with Family Movers
All 5-star ratings since April 2022 We pay for travel time to and from your project Ask about our truck rental. Fully licensed and insured in the state of Florida for intrastate moving. Every labor job gets Shrink-wrap, rope, Hand Tools for assembly and disassembly, Furniture dollies and padded Hand Trucks. We sell and can deliver Boxes, Tape, furniture shrink wrap, Mattress bags, furniture pads, Piano boards for grand and baby grand pianos Full-Service jobs will get free pad rentals...
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
Workers Compensation:
MC/State License:
Moving Reviews
Real Polk City area customers. Unedited, unfiltered reviews of Family Movers.
Margaret N
First, I would like to say that the two young men were very nice and courteous. It wasn't their fault that they arrived 3.5 hours late to the job. However, because their first job went over by 3 hours (making their first job 7 hours!), they were exhausted by the time they came to our house.
Also, not their fault was that we had an extra pod and twice as much stuff as they thought we would have. BUT, it was my understanding that they would arrive at 2pm, work for 2 hours, and be available for hourly service after the 2 hours.
What happened was they arrived at 5:30pm on Saturday and filled one pod in approximately 2.5 hours. Because it was dark and the mosquitoes were fierce, they asked if they could come over the next day, Sunday on their day off to finish. I agreed since it was late, and after some phone calls to their boss, we planned on meeting at 10am the next day.
While on the phone with the boss, he originally wanted to charge us an extra $25 transportation fee, but after I argued that they would be done by now if they hadn't been late, the boss agreed to waive the fee.
The next day the young men showed up 30 minutes late. Not that big of a deal. When they arrived, one of them told me that since the boss felt bad about the previous day's late arrival, etc. etc, that he was going to reimburse us a couple of fees, roughly totaling $50. I was pleased to hear that, however according to my credit card transactions, it never happened. When I called and talked to the boss, Billy early on Tuesday, he had no idea what I was talking about and was suppose to get back to me and never did.
That's not the worst of it though- The worst of it is that when they had finished packing the 2nd pod, there were many items that hadn't been packed! Because I'm a softy we still tipped the guys $60. I cried once they left though. Then, my husband and I opened the first pod, the one they had packed exhausted in the night, and saw what a horrible job they did with the last 5 feet or so. We then unpacked their job, and redid it, getting in EVERY LAST THING except for the huge pieces that they hadn't gotten in like the futon and bed headboards. Now my husband and I wonder how much of a better job we could have done ourselves with ALL of it, getting ALL of it in. I'm pretty sure we could have based on those last 5 feet of the pod where we got in SO much more than they did.
Sorry for the War and Peace edition of my review. Bottom line is that we would NOT use this company again.
Gary L
Family Movers arrived on schedule, packed and loaded the washer, dryer, furniture and household items efficiently, and were able to finish the work as projected. My only recommendation for improvement is that PODS offer furniture pads for rent (I purchased a dozen from U-Haul but it was not enough so comforters and blankets were used as substitutes).
Marguerite A
They arrived on time and completed the job within the two hours that I had asked for. They handled my furniture with great care. I will use them again when I unload my container and would recommend them to others. Great Job!!!!!
Steve B
Great guys - very careful and nice! On time and good workers - thanks!!
Gary F
The time it took for the movers to move my things were great. They handeld the furniture with care, very friendly. They had to re- schudedule but other than that, things went great.!!! yes I woul'd hire them anytime. I used Hire Helper in Vegas as well. I would use them again.
Timothy B
They were on time came prepared and worked very hard. They took care with my belongings were polite and helpful and went above and beyond. I would surely use Family Movers again,. or encourage anyone else to.
Rosanne S
Billy Rocci is absolutely terrific and that is why we have used him twice. If you want your move to run flawlessly, hire Family Movers! If He deserves 10 stars.
Bryan H
I would definitely hire Family Movers again. They were very efficient, friendly and professional. I needed help just unloading my truck when I moved to my new apartment and Family movers was worth every penny. They unloaded everything and organized it very neatly in my new apartment which made it easier for me to unpack. Look no further people these are your guys.
Jennifer A
Completed unload of 16' POD in less than 2 hours!
Great communication from the scheduler and helpers. Billy (scheduler) and I spoke twice throughout the week to make sure everything was on schedule. Helpers, Chris and Eddie called when they finished their morning job and were headed to my place.
They placed every box exactly where I asked and they assembled my bed frame. They were on time and I was completely satisfied with their work.
I will hire them again when we relocate next year!
Service Area
We handle moves within 70 miles of Polk City, FL 33868.
Get To Know Us
What can a customer expect after booking with you?
A call to confirm information for job, we will answer any questions anyone may have.
What can a customer expect on moving day if they hire you?
A proper introduction, a walk through of the dwelling, here is where we go and "size" things up
How should a customer prepare for moving day?
Have boxes packed, the furniture cleared off.
What types of moves have you handled?
We are both labor and full service, for commercial, and residential. We also work for a Restoration company. We do a lot of Fire, Water, Mold where we clear out effected homes, then when the work in the home is done, we move it all back in. And set things back up.
What's your favorite part about being a mover?
The people you meet and the stories they share.
What training do you provide your crew members?
Basic lifting techniques, communication between Movers, proper packing and padding techniques...
Local Mover Policies
Same Day Moves
We charge an extra 20% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 8:00 AM - 11:00 PM |
| Monday: | 8:00 AM - 11:00 PM |
| Tuesday: | 8:00 AM - 11:00 PM |
| Wednesday: | 8:00 AM - 11:00 PM |
| Thursday: | 8:00 AM - 11:00 PM |
| Friday: | 9:00 AM - 11:00 PM |
| Saturday: | 8:00 AM - 11:00 PM |