Movers in Polk City, FL
Our customer review rating is:
4.9 stars on HireAHelper.com
Make a reservation online:
- check our availability - instantly! We regularly update our schedule on HireAHelper.
- Secure your reservation. You aren't charged until 24 hours before your move.
- no cancellation fee if you cancel more than 24 hours before the job's start time.
NOTE: We just provide moving LABOR. We're assuming you're bringing the truck.
Moving labor, truck driving, packing trucks and storage areas. We also do move out cleaning!!!! We are 1 crew. Therefore we take 3 jobs a day. (first) 9-10 am,(Second) 12-4 pm, (Third )5=8 pm. With that being said. some days we can be early, And other days not so early. All depending on previous appointment. Thank you for understanding. Moving labor, truck driving, packing trucks and storage areas. We also do move out cleaning!!!! We are 1 crew. Therefore we take 3 jobs a day. (first) 9-10 am,(Second) 12-4 pm, (Third )5=8 pm. With that being said. some days we can be early, And other days not so early. All depending on previous appointment. Thank you for under…Read Morestanding.
|Sunday:||9:00 AM - 11:00 PM|
|Monday:||9:00 AM - 11:00 PM|
|Tuesday:||9:00 AM - 11:00 PM|
|Wednesday:||9:00 AM - 11:00 PM|
|Thursday:||9:00 AM - 11:00 PM|
|Friday:||9:00 AM - 11:00 PM|
|Saturday:||9:00 AM - 11:00 PM|
If you would like us to bring any of the equipment listed, make sure to put this request in your order details when placing your order. If additional fees are listed for this equipment, you must arrange payment for these items directly with us after your order is placed.
- Furniture dolly:
- [always included, no fee]
- Hand tools for assembly:
- [always included, no fee]
- Hand truck:
- [always included, no fee]
- Plastic wrap:
- [always included, no fee]
- [always included, no fee]
466 Customer Reviews:
These reviews are from past customers who booked Family Movers through HireAHelper. Once the job is completed, each customer has the opportunity to leave an unfiltered, uncensored rating. Service providers have an opportunity to respond to these reviews if they choose.
I could not have asked for a better experience working with Family Movers . Everyone I interacted with Crystal Frank and Jerry were very personable worked hard to make me happy customer and I am delighted with my experience. Everybody showed up on time everybody treated my belongings with care and packed them for the maximum use…Read More of my storage unit. They even tackled special projects for me that also provided a great amount of relief. I have rehired them for returning the furniture from the Pod back to the house I fully expect it will be another great experience.
1 hour late. had every thing they needed, worked very hard. they were very polite. loaded our things professionally. will use again.Show Response
Sir, your start time was between 10 and 11 am. We were there at 1030.. If we were arrived within our window, How were we 1 hour late??????????????????????????????????????
~ Family Movers
The two guys,Gary& Frank, arrived on time, were very professional and courteous and were hard working. They had my sixteen foot POD completely unloaded in just under two hours. They assembled my beds, placed the boxes where zi told them and even folded and stacked my moving blankets for me. It was a positive experience by all me…Read Moreasures.
Billy and Vinnie were great!! Prompt and respectful. Very hard working. Knowledgeable about their work. Very careful with my things. They also listened and responded to my requests. There was a lot of heavy lifting and they never complained. I can't imagine a better experience. Thank you!!
Billy and Tom were wonderful. They had a full PackRat container to unload and move to my third floor apartment. They worked so hard and were so pleasant through all of it. They even set up our beds and disposed of the huge boxes that they came in. I am very grateful that they were the ones who handled my move in and would strong…Read Morely recommend them to everyone. Thanks to a job well done!!!
Family Movers did an incredible job loading up my furniture into my POD. The owner and another mover showed up on time and went above and beyond my expectations. This move was probably the most stressful one yet, both they were both so friendly and positive that my mind was put at ease immediately. These two men worked non stop …Read Moreand put in an extra hour because it was a rather large job. I would highly recommend Family Movera to anybody who is looking for a great moving company. They are first class all the way!!
My entire experience was great. Crystal contacted me the day I booked and told me what to expect. She was very efficient and the entire process went as she said and as I expected. My "helpers" were on time and very concerned with taking good care of my belongings. I would use them again without hesitation.
I can't rave enough about the fantastic job Billy & Vinny did for us! What a great experience. From the time Crystal made the initial confirmation call to job completion, this team was great. They were fast, efficient, and moved everything with skill. I absolutely recommend them to anyone, and have already referred them to a fri…Read Moreend for her upcoming move. Thanks guys...
Billy and his team arrived on time and did an amazing job. They were friendly, professional and efficient. I could not believe how they managed to get so much stuff into the pod. I have already hired them to help us unload our pod at our new home.
The movers were awesome. We had a terrible experience with the movers that loaded our POD so we hired this company and were so happy we did. The movers were on time, professional, courteous, super fast and friendly. They did not milk the hourly rate that was being charged and made sure that we were happy with where everything …Read Morewas placed prior to leaving. They did not damage anything and even set up our complicated bed furniture better than the store delivery people when we bought it. I highly recommend them and was very happy with their service.
The movers were courteous and very kind. They were on time and very prepared to move in the heavy furniture that we could not. They even put together items. We were very pleased on how quickly and efficiently these two gentlemen worked. We would highly recommend Family Movers to everyone!!
Family Movers is the most professional moving service I’ve ever used. Billy and Frank were on-time, came with the appropriate tools and supplies, and packed the first of two Pods perfectly. They made helpful comments on what items needed to be loaded in order to maximize the space. For the time they were hired, they completely f…Read Moreilled the Pod to its max. Truly professional. I’ll use them again for the second Pod.
Family movers did a great job for me! It was easy to hire them from the website, and they were quick to answer. I even had to call them and ask to come a little later in the agreed upon day/hour, and they had no problem accommodating me. They came on time, were prepared, did a great job moving stuff out of the Pod and into th…Read Moree appropriate rooms. They put together beds and furniture, were respectful, and super friendly. I would hire them again if/when needed, and I highly suggest you do too. Denise
These guys were unbelievably efficient and really know how to load a Pods container. They maximized every inch. Not only did they hustle but they were also very careful and did an excellent job planning their process on the fly. I would definitely use these guys again!
Top notch. Tom and Frank from Family Movers were professional, courteous, expedient and took great care with my furniture. They really helped me get back on schedule. They were right on time and brought their tools to disassemble and reassemble when necessary. I'll definitely call Family Movers first, the next time I move.
The movers arrived on time. They were professional and courteous. Such a huge time saver for us! Would absolutely recommend this company to anyone. The men worked quickly and were careful not to damage walls or trim. Overall just a great job done quickly and correctly! Awesome service!
The guys were careful, quick and new what they were doing. This comes from someone who was a mover for four years at a much younger age. They were also very polite and personable which is nice when your a bit stressed out about moving. I highly recommend them.
They were on time and worked hard, however when they were packing the truck they just threw some of boxes and items on top and into the back. We had nicely organized our stuff for both our stops at the other end and it ended up all mixed together in the truck.
Great job. Exactly on time arrival. Fast and efficient. Billy (owner) worked very, very hard and kept his helpers on track, too. Professional attitudes and work ethic of all 3 folks. One helper was experienced (although made some interesting choices of what went where in Pod loading, causing some balance challenges when Po…Read Moredzilla lifted one of the Pods). Second helper was a newbie. Helpful and hard working, but dropped furniture at least twice that I saw, both times causing minor damage. No big deal as older stuff, but I would have been PO’d if it was fine furniture. Good care taken not to damage walls or floors. Would definitely hire them again. Billy is a first class owner/operator. Knows his business and is very well equipped for moving heavy objects and navigating corners and steps (and animals). Well done.
I’d use them again but hopefully not for a very long time! Moving is a huge undertaking, something I don’t want to do in the near future but if I do, my helpers (Billy and Tim) were on time, professional and added some much needed humor. Thanks for making the offloading from NYC to Tampa a smooth one.
The personnel from Family Movers were exceptional! They surpassed my expectations. They were professional, respectful, on time, and prepared for the job. They worked very hard and were respectful of my property and goods. They took care to secure everything in the pods and protect my furniture, including my piano. I would d…Read Moreefinitely use them again.
The Family Movers office staff was very responsive, keeping me apprised of the scheduling and answering any questions I had. The moving men called when they found that they could arrive early, but also gave me the option to keep my original arrival time. They packed my POD quickly, carefully, and expertly, and went above and bey…Read Moreond my expectations regarding the safe packing of my furniture. I would definitely recommend them!
Due to traffic they were running a little late (we were too) and they called way ahead of the scheduled arrival window to let us know this. They worked a solid 2.5 hours without a break in the Florida heat. They were able to unload an entire 26” Penske truck (2/3 of it loaded all the way to the roof) in the 2.5 hours. They of…Read Morefered to clean up the truck and assemble furniture if we wanted them to even though we were already over our 2 hour window.. They were very concious of our belongings and did not damage a single item. They let us know when rooms were filling up and asked where to put overflow rather than just dumping it anywhere. I thought the price was very reasonable (including the tip I gave them) for the amount of work performed. We were very impressed with their professionalism, they worked very well together, and if we need help for anything else again, these are the guys that we are going to call.
Family Movers were excellent.They sent two of their best movers and they worked very hard to get our POD emptied. They handled each box and each item with care. They asked many questions as to where we wanted the items placed. I even changed my mind on a few items and they moved them with a smile! They were more than excellent.
The men were courteous and very respectful and helpful could not ask for any better, I have their names and will ask for them when they drop my pod off when my home is livable again. They were on time. They were more then prepared to do the job. They worked extremely hard!! Very respectful of my property and goods. I rate them …Read Moreand this company a (5). Thank you for your professional help.
The 3 men were on time, worked hard, were very careful with our possessions...Yes, I would hire them again. BUT....we asked for a 3 man crew because we had a POD that needed to be emptied. We were advised to hire them for 3 hours.,,,and we we took the advice. They finished the job in 2 hours....BUT...we DID NOT get a credit for …Read Morethe unused hour because Family Movers does not give credit for unused time. THAT IS VERY POOR CUSTOMER SERVICE, UNFAIR, and might cause me to not recommend them or use them again. I want that kind of job....get paid for work I did NOT do!Show Response
The crew was with you for over 3 hours...When they were done, they even took garbage with them..
~ Family Movers
Family Movers were great! They showed up on time, called ahead, keep me updated on arrival. I had the team of Billy and Vinny. They were hard working and respectful.Billy was a master at fitting all items into the POD, for best utilization. I would definately use them again.
1 hour and 20 minutes to unload the largest 1800 pack Rat Box and put together 6 pieces of furniture. These guys worked together like a fine Swiss watch! No goofing around they were all about getting the job done. I highly recommend Family Movers.
Billy and Brad were awesome! They called ahead to confirm their arrival time and were ready to work when they got there. Billy definitely has the experience leading the team and had me do a walk-thru of the house, general idea of where furniture and boxes were to go, and then got started. He instinctively knew when to check …Read Moreon placement of an item and how to make sure I was getting what I wanted and needed. On top of it all, they were both extremely well-mannered, well-spoken, and professional, which goes a long way in making me a satisfied customer. Would have the two of them back any day! Thank you Family Movers!
Billy and Tom were excellent. They were on time and actually were able to move me up a day as they had an opening in their schedule. Very prepared and professional and worked so hard especially with our extreme heat. They were very respectful of our goods and property. I will recommend them and use them again myself.
They where on time and was polite and fast. But when I was unloading the truck a lot of my furniture was scratched and damage. They where not careful at all. I Won't use them again.Show Response
Sir, As we worked, You told us you dragged your belongings into your storage unit alone. We hand carried ALL of your furniture piece by piece. YOU DID NOT provide enough padding, And we fit your entire 10x30 storage unit into a 26 foot penski truck. Not a single piece was damaged on our behalf. We saw you driving like a mad man out of the storage facility. Would we be 12th in the nation working carelessly?? Over thousands of company's??
~ Family Movers
I have received an email from my former landlord saying that the movers damaged the jams of the elevator and that she will not return my security deposit. I trust that you carry insurance for such cases.Show Response
We are fully insured. How would we damage jams of the door?? Please contact me
~ Family Movers
Family movers were professional and efficient. They called prior to arrival, got here on time and went right to work. I was impressed with how fast they unloaded my pod and that they assembled my furniture as well. I would highly recommend them and would use them again in a heartbeat.
Throughout the process, the movers were true professionals who fully represented their company by protecting their brand!!! Having discussed a brief “game plan”, they worked efficiently and were always careful with the moving and loading of my furniture and moving boxes (some stress related to the move was quickly taken away). …Read More Overall, they met my timeline early, no issues whatsoever, a great experience AND would highly recommend Family Movers again. Thanks again guys (Wes and Frank)!!!
Wes and Frank did a great job moving us from one place to another while having to load a storage pod, and uhaul. Even though I felt they were exhausted they still was able to unload and assemble everything for the apartment. I highly recommend them.
They were actually early, but they called first to see if I wanted them to come early. They were totally prepared for the job, with tools plastic wrap etc. They were very hard-working and very respectful. I would recommend them to anyone at anytime. Thanks again to Wesley and Tom!
The men that came did a good job and when the trucks were empty they readily offered to assemble any furniture we desired. Due to a misunderstanding on my part I thought they were over an hour late. They were not. They arrived about ten minutes late and called prior to arriving to give us a heads up. The workers were careful w…Read Moreith the offload and went out of their way to place the items where we requested. I would definitely use them again if the occasion came up.
Very happy with Family Movers. The guys called when they were about an hour out to let me know when they'd be arriving. They were also courteous, fast, efficient, and very mindful of my furniture (especially the custom and mirrored pieces). I'd definitely recommend.
The two men were a little late but did call and text to keep me updated on their new arrival time. They brought all the necessary supplies and quickly completed the loading of the PODs container. Everything was tied down securely and arrived 100 percent undamaged at the destination. I would use them again.
Both movers were very kind, respectable and personable. They were helpful in explaining the process to me. I would definitely use them again. I also certainly would recommend them to my family and/or friends needing professional movers. B. Goree
We hired Family Movers to help off load one of our PODS. We had two guys that helped and I was thankful we had them. They were really good about communication and letting us know an eta the day of. They both did a good job & were very respectful. I thought the prices were reasonable & we would use this company again.
I highly recommend them. They were on time called ahead of time to say they were coming on time and worked hard the entire time they were here. They let me know that they were on an additional hour when my allotted two hours were up. I knew it was probably going to take at least 3 hours which it was. They took great concern in p…Read Moreacking the load knowing I was driving over a thousand miles. I would definitely use them again.
We were stuck when a self rental company " forgot" to hire the movers we had paid for. So in a panic we called Hire A Helper. They set us up with Family Movers. These guys were professional, on time, fast and very careful. We both highly recommend them for any job you have. Great guys and hard workers.
Appreciated that I was kept informed of their status prior to arrival. Arrived earlier than originally expected. Treated my household goods with care and still had my small POD unloaded in less than an hour. I would definitely use them again. Once the unloading was done, they asked several times if there was anything else they c…Read Moreould do. Then without me asking, they swept out the POD to prepare it for pickup.
I can't say enough about the movers I had. My schedule was backed up and they were more then willing to adjust their's to accommodate. They were on time, worked very hard and went over and above what was asked. I will definitely hire them again.
Family Movers stepping in as replacement to the disappointing Monster Movers, arrived on time and handled the rest of the move with professionalism. They were ready, armed with dollies and rollers, ropes and other tying instruments. They worked hard and loaded the truck in no time. They took precautions with my properties and af…Read Moreter all was done, asked me if there was anything else I needed done. I will recommend they to other people and friends, and would hire them again and again. Thanks to Family Movers. David Kadiri.
Billy and his crew were wonderful. They were not on time - they were early but called ahead to see if this was okay. They arrived prepared with the tools needed and worked very hard in spite of the really hot day. All of the crew were gentlemen - respectful, polite, friendly, efficient, and hard working. They worked well as …Read Morea team with each one having their "specialities" . I recommend them without reservation for any moving needs one might have.
I was very impressed with the two gentlemen . They were on time , knew there business worked at a good pace and asked any questions they needed to . They acted like they were moving there own stuff . Would gladly ask them again and refer them to anyone .
Communication was first rate in terms of confirmation of schedule, and advanced reminders of arrival prior to the day of the job and before arrival. The two gentlemen arrived promptly and did a thorough and focused job of loading, transporting, and unloading my household furnishings. They were respectful hard workers and I woul…Read Mored definitely contact them again for future jobs.
They were on time, very professional. Treated all my belongings as if they were theirs. Friendly polite and respectful. My whole relocation experience was made that much easier because of Pods from New York to St. Petersburg. Everything's went without a hitch. Thank you for all your great service
Honestly these guys were AMAZING!!! I'd never used movers before so I was a little nervous and skeptical that they would just be lazy and waste away the 2 hours I'd already paid for... but that was not the case AT ALL. They were on time, both guys were extremely nice and went right to work. They went up two flights of stairs in …Read Morethe heat and didn't complain once. They always asked where I wanted items and boxes, and sat everything down nice and gentle. My family and I couldn't believe how fast they were. After they were done they used the remainder of their time to help us unload our cars of the smaller items. I would 100% use them again. Thank you again guys!!!!
The 2 man crew from Family Movers in Lakeland, FL did a wonderful job. The original move had to be pushed back to the next day due to an issue on our end. They were very accommodating and were able to come the following afternoon. They arrived on time with everything from hand trucks to rope and shrink wrap to secure all of our …Read Morethings. They worked very quickly and carefully making sure that breakable items were safe. They loaded a 16' truck with items of all shapes and sizes in 2 hours. When we got to our destination in SC, everything was still in place...not a single thing moved or shifted during the drive from FL! GREAT JOB!
I would recommend Family Movers. They were respectful, professional and polite. They asked questions when needed and were careful with my property. They offered ideas on where to place things according to my layout and space, which turned out to be great suggestions. They finished before my time alotted, as well. Thank you …Read MoreFamily Movers for a great experience!
The guys showed up promptly after a courtesy call, worked hard, and made our move a more carefree event. Our furniture suffered no scratches or dings. Reassembly of the furniture was professionally done. I would recommend this company and would call on them again.
Nice guys, very helpful to my husband who cannot lift or get down to floor. Put his bed together. Gave me peace of mind being out of State when this move happened. Organized, and kept up the momentum. Thank you for having such a high quality team.
Billy and Tom were friendly and respectful. They were easy to talk to and worked very quickly! I've had movers before that took their time knowing that they were being paid by the hour, but these guys wanted to get the job done. We really appreciated them and are already planning to use them again.
The crew showed up at the scheduled time and the emptied the moving container, placing the furniture in the proper room and they even assembled the bed frames. Everything was moved into either the house or the garage without any damage to my furniture or the house trim. These men completed the job within the scheduled time and t…Read Morehey were very polite. I would use family movers again and i would recommend them to friends and family.
Billy and Tom were amazing! Not only were they extremely professional, they also took very good care with our belongings. They were also super fast with unloading our truck! Thank you guys for making our move so easy and for welcoming us to the area!! These guys are worth it folks!
I would highly recommend your company to anybody that is looking for moving labor help. They were on time prepared with tools and knowledge to preform the job. They came in walked though the house then went to work loading the pod. They were extremely knowledgeable in what they had to do and then did it. They were polite and qui…Read Moreck I still cannot believe how they loaded the pod and how they knew what to load next.
Both young men arrived punctual and were ready to work and they did it efficiently and defiantly with a positive attitude toward helping me move into my home ! I really am so pleased that they did a wonderful job and making this move one of the best ! I definitely will recommend again! thanks a bunch!
Billy and Tyler were fantastic! They arrived on time and worked non-stop, following our instructions and asking us questions to make sure our needs were met. We had to change our moving date and Billy was very sweet and flexible. I was under a lot of stress and his calm way, his voice and sweet conversation helped me a lot. Than…Read Morek you Billy!
Yes, I would recommend Family Movers. THey were on time, did a good job, and overall were worth what I paid. They were careful with the items they loaded and didn't make a mess or cause any marks or damage to the property we were leaving. GOOD JOB GUYS!
My movers were slightly INTOXICATED when they arrived!! One of the movers used alot of PROFANITY. They just JAMMED my items into the UBOX without care or caution! Very heavy items/ boxes were placed on top of lighter items / boxes. Knowing they did a poor job, they then asked me to sign a wavier for any damage. Take the time to …Read Morelook for another company!!!!!!
Family Movers was great! They arrived on time and brought the equipment they would need to complete the work. They handled my property with care and seemed to be concerned about doing a good job. They worked very hard while they were here from the moment they arrived until they completed the work. They were very good at lis…Read Moretening to and following my direction, even though I can get a little bossy sometimes. They had a good attitude about doing the work and working hard. And, they helped me with a couple of things that I had not initially asked for help with. I would highly recommend them, and would not hesitate to call on them in the future.
This company -- Family Movers -- are amazing! They go above and beyond and make sure you are satisfied with their service. We have used them three times and all times they are incredibly efficient and let you sit back while they take all the hard stuff out! I would definitely recommend them to anyone in the area. They arrive…Read More on time and they are prepared with everything needed to move whatever you need. I will use them again if the need arises! 5 stars!!!!!
Family Movers are wonderful folks! They are good, hard workers and so nice! They work fast and efficiently and are good with watching for pets, etc. They have helped us twice and will help us a third time this week. I would definitely recommend them. They arrive at the time they say they will and work the whole time you res…Read Moreerve them for! William, the owner is awesome!
Tyler and Tom were friendly, courteous, and worked hard and quickly. They did an excellent job making sure to use every available space in the POD. They arrived with the tools needed to move everything and handled fragile items carefully. I would use them again.
Family Movers were great! They worked hard, rearranged their schedule to accommodate our needs, and were very respectful and pleasant to work with. We could have never done this without their help and I appreciate all they did to accomplish this job. Thank l.you so much! Yes, I would use again should the need arise.
HIGHLY recommend these gentleman. Very efficient, personable and kept asking if there was anything else they could do. Hard working and unloaded my container in 1 1/2 hours. They arrived about 30 minutes prior to the scheduled time. They took great care in moving all my belongings. I would recommend them and use them again i…Read Moref I move.
They did an excellent job for us. Kudos to them. We were the second job for them for the the day and unfortunately, the people for the first job underestimated the amount of time required - for this reason, they were late - however once onsite, they more than made up for it with their effort. - These two guys worked hard and k…Read Morenew what they were doing.
On time, wore company shirts for identification. They were prepared for all aspects of the job. The worked quickly and efficiently. They were very respectful of my property and were careful to place it as I requested. I would definitely use them again.
They were excellent. Professional, polite, respectful of my things and very helpful. They arrived early and finished on time. Would definitely hire Family Movers again. Thank you, Carol of Winter Haven, FL. (I did this review 2 days ago right after they finished so please don't ask me again.)
Moving in-laws into a new house isn't my idea of fun lol so I was leary about making long distance arrangements. Gave these guys a call and scheduled two containers(pods) to be emptied. Granted, was probably the easiest move they did, almost everything went directly into the garage but did need some furniture moved around. They …Read Moreshowed up on time and called the nights before to confirm, worked hard and fast and made sure to ask that all was well and if anything else needed to be done. Family Movers-easy. In-laws,well......
They did an excellent job for us. They communicated with us before the day of the move, they arrived on time and went right to work. They were very organized and got everything into a small POD. I would highly recommend them, and I would definitely use them again.
Tom and Wesley were wonderful professional movers. They arrived to the job early and were willing in fact to move us into our house a DAY early. They were extremely professional, respectful of our house and furnishings. They put all of our furniture together for us and were positive the whole time. They worked extremely hard an…Read Mored worked well as a team. We would definitely hire them again. They are the best. Family Movers are the way to go!! Highly recommend! Sincerely, David and Varsha Stein
The 2 men were on time and prepared for the job. They worked very hard to move an extremely heavy king size bedroom set into my new home. They put it together and moved in into place in record time. They worked very hard even though the heat and humidity was so oppressive! They were respectful of my property and goods and even …Read Morewore the shoe covers I provided to protect my newly cleaned carpeting. i definitely would use this team again!! Sharon F, Parrish, Florida
Tom and Welsley..I hope I spelled that correctly..were prompt, professional and hard working. Emptying a Pack Rat storage container in 93 degree heat is hellish. They worked at steady pace, not one complaint. They assembeled beds and a dining table. Project was completed in time frame I requested. These are truly two genuin…Read Moree pros and gentlemen, who are truly an asset to their company..Family Movers. I recommend them highly.
These guys were great! They arrived when they said they would, were polite and respectful of my home and belongings. They went out of their way to make sure everything was placed where and how I asked and thought of "extras" that I would never have considered. Would highly recommend!
I used Hire-A-Helper to get help loading and unloading our ABF container. The website was very user-friendly and I had an easy time locating a helper within my price range. There were no issues with the movers and they were very professional and careful with my furnishings. I would recommend Hire-A-Helper to a friend, >^..^<
The two crew members Billy and Wes, did a great job unloading a 16' POD. It was a very Hot Florida day and they worked hard with only a few minute break to refresh and then back to work. They removed some furniture left in the house before we moved in our furniture. Billy and Wes worked great together and they were a compliment…Read Moreary team. They put everything in place where we instructed them to. They also offered to help put some of the furniture back together before they left. We had our bed and dining room table up and ready to be used before they left. I would definitely use this team again and would recommend them to anyone that wanted a hard working professional moving team.
An excellent job. Gave a courtesy call an hour before arrival, which was earlier then planned. Which was welcomed. They were prepared for the job. Got to work immediately after the walk through and continued until the job was complete. They were very careful and respectful of our property and a joy to work with. I will be …Read Moreusing them again.
Family Movers did a great job! They arrived on time, had all the equipment they needed, and were well organized. All our belongings were brought in safely and our furniture was reassembled. The guys were professional, polite, and easy to work with. We highly recommend Family Movers - it was worth every dollar!
The men arrived on time and had all the materials they needed with them. They worked hard and fast without being careless. They took good care of our property and frequently encouraged us to just relax and let them take care of everything for us. When they had an issue putting one item on a dolly, they simply moved the dolly …Read Moreaside and hand-carried our item into the truck. Every item was secured with rope or plastic wrap to protect against damage or shifting. We would recommend Family Movers and would use them again ourselves.
Very happy with my movers, Billy & Tyler, who filled up by POD just right - a perfect Rubic's Cube. They were strategic in making sure that all furniture, boxes, crystal & other were placed securely and tight so the contents would not shift when Pods would be transporting it away. I will certainly want to do business again with…Read More Family Movers. This is my 2nd time I have used their professional services. I will definitely call them again a 3rd time. Punctual & caring.. Thank you :)
Started W/someone else but called and they came ..needed to unpack RatPack and repack and then filled a Pod ! Can't say enough about them ! what a great team you have Billy! Wish I knew about you when I first moved to Fl. Thanks again for all your help!??
These 2 men, owner and assistant worked so well together. I'd hire them again in a heart beat. I tried talking to Billy and he responded but never stopped working. I was totally impressed!!!! Left everything neat and tidy. They were right on time and got right to work.
Family movers called to let me know they were on their way and gave me their eta. They arrived, told me what each would be doing, worked very hard and were respectful of my things. Would definitely use them again. Made moving a pleasant experience.
Billy and his helper (I cant remember his name) were originally scheduled for a 9-10 am start. I received a call the day before from Billy requesting a time change due to a child's school program. I am not moved by children's events since they are scheduled months in advance. Fortunately I was able to change the time. They …Read Moredid arrive on time and were very courteous. They did put a dining room table together, but when asked to put my treadmill together, it was a "No." It was buried. They were okay, they did not break anything and were generally friendly. I would use them again mainly because I do not have that much stuff to pack/unload.Show Response
You wanted to give the treadmill to us. We did not want it and you said you did not want it together. You had us put everything in a small bedroom. The treadmill was the first item we put in that room. If you wanted it together you should have said yes when we asked you. We have been doing this for almost 6 years now. And telling a customer no is not what we do. The rescheduling you said was OK. If it was not why did Thank you agree. Thank you for choosing Family Movers
~ Family Movers
They were on time ready to work with supplies. They did a great job of fitting al the furnishing of a two bedroom two bath with a liana and a full one car garage without the car in it into a 16 foot POD. They took great care of all the Items they packed and did in the time allotted. RGJIII
Family Movers were absolutely amazing! On time, super professional, very quick workers. They packed everything very efficiently and did it in the allotted time I had paid for. Everything made it safely and they unloaded it so fast I was amazed. I thought they would just throw everything into whatever rooms I wanted then id have …Read Moreto move furniture around later, but they actually set up the beds, desks, couches, etc in the exact places I wanted them and helped me position them nicely. I am super impressed and will definitely be using them again! I would recommend them to anyone.
These guys were absolutely amazing. We have moved 6 times in 3 years because of my work and they were by far the best movers yet. They arrived on time, were friendly, well organized, and gentile with my belongings. A few movers in the past would try and add additional hidden costs. Not these guys. Their success comes from their …Read Morestrong work ethic, integrity, and customer service. When I move again they will get my business.
Billy and Mo were excellent! Billy was my contact for the job. He was professional, helpful and communicated with me about what to expect on the day of the move. He and Mo are a couple of family guys that enjoy their job. The were friendly and respectful and worked hard until the job was done. I would hire them again and wo…Read Moreuld recommend them to friends and family. Thanks again!
Great, great job done by family movers! They first relocated some furniture within our home and then unloaded a 16 foot pod. We had them place floor protecter pads on all furniture before placing the items in our home in case we decided to move items around slightly. They put the beds and antique kitchen cabinet together as w…Read Moreell and where still finished in under two hours! We have used family movers twice now and would never want to use anyone else.
Bully and Tommy did a wonderful job loading a 16 foot truck from a two story condo, including a king size bedroom suite, refridegerator, and heavy, delicate antiques. They also unloaded into our new 1 story home. I had hired them for 4 hours and they finished in 2 hours and 50 minutes! Nothing was scratched or damaged! Great…Read More job!
They arrived on time, were very friendly and efficient. Got the job in 15 minutes. I had them move a commercial refrigerator that was dropped off outside on a pallet. They unwrapped it, brought it inside using a hand truck that they brought and hooked it up for me. I would definitely use them again.
The team showed up as scheduled and ready to work. Both were very helpful, willing to put every item where we wanted, and adjusted to our changes. And made suggestions when appropriate. They worked hard and efficient as well as took time to have conversations about us, making us feel like "Family". Worth every penny. T…Read Morehat is service!
They were great! Assembled all kinds of things for us -- since it took them less time to unpack the pod -- they hung pictures and helped us move furniture around the house. They were definitely worth the cost and the guys were very nice and friendly!
The guys showed up very nice .I told them what i had to have in my pod, stuff that was the most important not alot of boxes get the furniture on first. Now half of the stuff i needed on my pod is in my garage and I'm paying monthly storage on a bunch of boxes. Like I said the guys were nice but not the professional movers they p…Read Moreromised me. I provided blankets and wrapped alot of the stuff myself, they put stuff on the truck with a blanket on it and no tape so when it moves the blanket will shift or fall off. Very disappointed honestly wish I had just done it myself.
Called them on a very short notice and everyone i dealt with bent over backwards to help me! The crew arrived on time(ish), introduced the whole team, and surveyed the project. They brought their own tools and equipment. Long story short they did an awesome job, worked every second they were here ( no breaks) and got the job …Read Moredone in exactly the right amount of time. I will be using them again in a year when my lease ends and i purchase a home!
Great workers, punctual, respectful and knowledgable. Our truck was filled to capacity and they worked very hard to fit everything into place so that we could take all our possessions in one load as we were moving from Florida to Virginia. We would highly recommend this service.
Amazing! They were on time, respectful, fast, and took excellent care of my things. The pod was too small for all my stuff and these guys went way above and beyond helping me to fit as much as humanely possible. They were very patient and just overall nice guys. I never write reviews but was so impressed with these g…Read Moreuys, I had to recommend them!!! Wish I could hire them on the other end to unload - hope to find someone even half as good! Thank you Family Movers for a job well done!
The two workers - Billy & Tom - were great!! They arrived exactly on time, got right to work, and were very organized and thorough. The day they came to help my husband in dismantling larger furniture items (pool table, dining room table, etc.) and pre-stage boxes and furniture into our garage. Saturday they are coming back a…Read Moregain to load a POD for us. I would most definitely recommend Family Movers - their workers are courteous, knowledgeable about their trade, and were a HUGE help to us!!
The movers did a fantastic job. Helped me open a paint can so I could make a quick touch up before installing my washer/dryer. I had been trying to days to open the can. They were very careful with my furniture, were prompt and tidy. I highly recommend their services!
I got a friendly phone call 36 hours before my scheduled appointment to confirm. When the 2 movers showed up they were extremely friendly and asked me if there was anything special I needed. Then we did a quick walk thru the house so they knew where to place all the items. The items were placed exactly where I asked and I eve…Read Moren had them rearrange a few items which they were glad to accommodate. They had some complicated stairs to go up which did not bother them. They did not hit any of the walls with the furniture. A project I expected to be a 3 hour job ended up only taking 90 minutes. I greatly appreciate their timeliness and attention to detail. I will be recommending Family Movers again. And a special thank you to William who was very kind.
Billy and Tom were very professional and worked very hard to make sure my POD was packed well. I had plenty of boxes along with my furniture. They packed so I could get almost everything in that needed to go. I am moving cross country and feel that my household goods will get there with little worry of damage. I am taking ju…Read Morest what I need when I arrive in my car which makes me happy. I left a couple of things for the new owner which just couldn't fit in and her parents were pleased with what I left. I would definitely recommend Family Movers.
What a terrific bunch! From the confirmation phone call 2 days before, to the heads up that they were almost at the destination to the wonderful and efficient job they did unpacking my POD, Billy, Dakota and Tom did an exceptional job. They were quick and efficient and asked where I wanted each item placed and were done in recor…Read Mored time. If I could give then 10 stars I would. I highly recommend this mover.
The two men arrived on time and were very good to work with. They were organized, prepared and quickly came up with the best way to proceed with moving my household items into our storage pod. They were careful with my furniture and boxes, and did a great job of fitting everything into the limited space in the pod. I highly r…Read Moreecommend them.
I had several problems with my move. My large screen tv was ruined. The hardware for the dining room table was missing. I had to pay someone to come and assemble the table. My reclining sofa no longer reclines. The plug is mangled. I would never use hire a helper again. I lost so much money with this move. One of the m…Read Moreovers stood around a lot not working unless I specifically asked him to do anything. The whole experience was very unpleasant. I requested hire a helper to help me resolve these issues, and didn't get the help I requested. Don't try and do a move on your own if you have nice things. Pay for a full service and get your items insured. I should have paid for the extra insurance. I just didn't expect so much damage to my household items.Show Response
Ma'am We only unloaded you in florida. These issues you are had are from the loading party (NOT US) this review needs to be taken down, Was not for Family Movers Im sorry your loading company broke your couch, And your TV, AND lost your hardware for your dining room table. For the record I looked in my personal truck to find you screws for your table. And took 2 loads of trash out of your house for you. < this is something we don't generally do . We bent over backwards and even stayed an extra h
~ Family Movers
Overwhelmed by the job, even though we had used them to load the containers with the same individuals. However the mgr was not present. One hlper had an attitude. The younger (apparently) of the two did work hard and was respectful of our property and goods, but I cannot say the same of the other. I would not use them again unle…Read Moress I was assured the owner/mgr would be present
The 2 young men ( Billy and Tom) arrived about 1/2 hour earlier than expected and called to advise us of that. They asked to look at the rooms where the larger items were to be placed then went to work very respectful of the house and our items, They completed the job under the 2 hour minimum that I had paid for, and asked if …Read Morethere was anything else that they could do for us. I would definitely recommend them.
They called to arrange a brief postponment, but arrived at the original time schedule! Fast, friendly, competent, hard working men. Ensured materials were protected, even if I didn't care about it. Got it don't in no time and even helped with phone finalization. Will call on them again!
Great great experience. I only had one pod to empty but these guys had it emptied and the beds and other item reassembled in about half an hour. I wish I had used them when I was filling the pod. Overall great experience. I'd use them again and recommend them to friends.
They were on time and called on there way. They did a great job and followed my instructions. They took great care of my items and they were mindful of the walls etc. They worked fast and were very efficient. I would hire them again for any move and would highly recommend them.
Tom and Billie arrived on time and immediately started to work. They did the project like a well oiled machine and packed our POD with professionalism and focused on handling our property carefully. They were cheerful and respectful. I would definitely use them again.
I would be inclined to rate them higher, but the two workers arrived with no tools (and had to borrow mine), which directly affected moving a refrigerator -- a job that took way too long, with three different tries, through three different doorways. (A tape measure would've made the fridge move much simpler, but the worker chos…Read Moree to rely on the length of his shoe.) The worker moving the fridge then left greasy palm and finger prints on everything he touched, and I had to clean up after him. I paid for the extra hour without complaint, but that fridge moving saga probably took close to 45 minutes alone. Still, they were on time, worked hard, and did all we asked. Overall rating between 3 and 4 stars, but I'll give a 4.
Billy and Tom were exceptional hard workers. They called ahead of time to let us know when we should expect them and they promptly showed up on time. They did an amazing job under tough conditions of a flight of stairs and the heat. We would definitely recommend them. Mike and Brenda McDonnell
Would highly recommend Family Movers. The movers arrived on time calling ahead that they were on their way. Courteous & professional throughout the move and were efficient in getting my POD filled in the allotted time. I will be calling them when it is time to unload my POD in a few months.
Work done by Chris and Brian... The crew was unbelievable. That guy Chris must play a lot of Tetris because I couldn't believe what he was able to do in stacking and securing the load. 10 out of 10 and I rarely say that about anyone or anything. Brian worked real hard and both were courteous and professional. Thanks f…Read Moreor making a tough move a breeze.
They were excellrnt! Arrived on time, very respectful of our belongings and made sure they didn't bang the walls. They even did everything they could to repair the damage Assist a Boss caused. I would definitely recommend them. Thank you family movers. Good job. Ken & Joan
We had requested that the owner of Family Movers and Mo come back to unload our second POD, but Chris(?) and Tom were sent instead. They called to let us know when they would be here and arrived on time. They weren't careless with our belongings, but didn't seem to care as much as the owner and Mo. They worked quickly except …Read Morefor the many times Chris would stop to talk. At least he was friendly.
The owner of the Family Movers (sorry, can't remember his name) and Mo called us when they were on their way and gave us a time they would arrive. They were both very friendly and talkative, but kept the pace moving on a very hot and humid day. They took care with our belongings. We would definitely hire them again.
Called at last minute to say they would be 1 ½ hrs late. Worked well, but not everything ended up where it was supposed to go. Also complained about how little they were actually being paid for the job - trying to get more money from me? Maybe just because they were still young.
Chris and John were AMAZING. This was one of the most professional group of people I have worked with. They even saved me two linear feet of trailer space by packing so well and saving me money. They came on time as promised and got right to work in the Florida heat and never seemed to stop. they did a great job wrapping eve…Read Morerything. I would definitely hire this company again. AAA+++
The mover were really great! Not only did they load efficiently so that I didn't feel I was wasting my money by the hour, but they were friendly and pretty easy on the eyes as well! I would highly recommend them to anyone looking to hire movers!
Three movers showed up looking professional, introduced themselves, and quickly got to work. They worked hard and were able to get a sizeable load unloaded and installed in the originally contracted three hours. If there were ever any questions, they were answered professionally. All items were treated with care, as was the n…Read Moreavigation of doorways and other fixtures. I would definitely use them again as we were very happy with their service.
Family Movers was great ! They confirmed the appointment twice by phone. Then 2 American men arrived 10 mins. before the appointment and brought numberous hand trucks, packing supplies, and tools. The 2 men were very friendly and very cautious about safety, and not damaging my items or apartment walls. Once they moved the i…Read Moretems to the POD, they balanced the distribution of weight and tied off the items against the wall with their rope. I had planned on this taking 2-3 Hrs., but they finish moving a packing my items into the POD within 1.5 Hrs. Overall they are a 5 Star company for your moving needs and other odd jobs !! Very Happy !!!
Our two helpers were wonderful!! Their names were Chris and MO We could not have ask for two harder workers than these two. They arrived on time, went right to work unloading our storage pod. The actual outside temperature was 94 degrees with high humidity--extreme working conditions, and they didn't stop for 2 hours. They were…Read More so polite and respectful, and placed our furniture and stuff every where we asked them. I don't know what they make as a wage, but as hard as they work, what ever it is could never be enough. I would not hesitate to recommend them to anyone, and for sure would call and use them again. Thank You so much for making our move so easy and stress free, because of these two young men that you sent us. God Bless P. Price Winter Haven, Fl
Family Movers were on time and knew exactly how to get started packing my PODS unit. Chris and Tom were respectful of our furnishings and willing to go beyond the call by shrink wrapping fragile edges of furniture and paintings. I would definitely recommend Family Movers and would use them again. Bob P, Kissimmee, Florida
Family movers did a wonderful job moving our items from our rented truck into our new home. There was chaos as we had a cleaning crew and other service folks there at the same time and they took it all in stride. They were on time, neat in appearance, hard working and fast! We will be moving the rest of our house in 9 mont…Read Morehs and we will use them again! Dziedzic's Sebring, FL
They are true professional movers. I had them unload a container done by another company that was not satisfactory. That other crew were good workers, but did not stuff the container tightly enough, and put fragile boxes on the bottom, and other errors that showed their inexperience. If you want your stuff handled properly, an…Read Mored effecienty call these guys!
I would recommend this service to anyone trying to move at minimal expense! The two gentlemen who came to work were very well equipped, prepared to work and they worked continuously to complete the move in just under 2 hours. I originally estimated the time to be three hours, and they informed me that I needed to contact Family…Read More Movers/Hire-A-Helper, via text message, to inform them that the job was completed and I would be credited back the cost of the additional hour, HOWEVER, I have not seen that hour credited back to my charge card. My compliments to the workers for a job well done, but disappointed that I was not credited back the hour of unused time. Either I was mislead by the workers, or the company has failed to make appropriate reimbursement.
We were very satisfied with the men...they worked fast, efficiently, and were professional and polite. I would definitely recommend them to anyone!Show Response
Thank you Mr. West. We work hard and diligently to make a day of stress turn into smooth sailing. Thank you for choosing Family Movers for your moving needs.
~ Family Movers
They showed up on time. Worked very hard and were very careful in handling all the furniture. They did a very good job.Show Response
Thank you Mr.Alvarez for a great review. On time, courteous, accountable clean cut Would you have you movers any other way? Have a great year.
~ Family Movers
A fantastic company to work with! Our three movers arrived early and stayed into the evening with getting us moved. Danny, Matt and Chris were awesome and very efficient and handled all of our furniture and boxes with the utmost care. Everthing was loaded on the truck with precision, furniture was wrapped professionally, unloade…Read Mored and set up at the new house in just a matter of hours. Crystal in the office was great to work with and was always wonderful in helping me change our moving date-even after the third time! We will definitely use this company again!Show Response
Thank you.Mrs.Devillier for the wonderful review. The Family movers team works great together and it shows. Thank you for making Family Movers your families mover.
~ Family Movers
Family Movers showed up on time, called to let us know they were on their way, and worked tirelessly until they finished. I was really impressed that they were always in good moods, even with so much work facing them. We will hire them again.Show Response
Thank you Mrs Jarvi. We are all good friends off company time. This helps us work together better. Thank you for choosing Family movers for your moving needs.
~ Family Movers
I have used hire a helper in the past and this by far was my worst experience. I was in and out during the loading process and when I got to my new home to unload I found that most of my stuff didn't have the blankets properly on the furniture. I had scratches on furniture that I have moved many times before due to poor decision…Read Mores on staging My drier was loaded upside down onto my washer. No common sense was used!!!Show Response
Mr Belanger. Proper padding was not provided. Also the washer and dries was added at the end of the job. Had we known earlier it would have been loaded better.Every job we do we always do a walk through to visualize how to load it properly . I am sorry about your bad experience.
~ Family Movers
Two guys showed up ready to work, and they worked hard while they were there. However, once the PODs arrived at our destination, all of our furniture was damaged in some way, i.e., scratches, dings, scrapes, etc. Our leather furniture was damaged. They didn't protect our belongings properly with the provided materials. It is goi…Read Moreng to be very difficult to get these items replaced and I wish more care had been taken when our items were packed into the PODs.Show Response
Sir, When we call and confirm. We go through what we provide and don't provide. The sheets and towels you provided were not proper padding. we told you this and said we will use what you have. Thats why we had you sign that damage waiver with appropriate padding not provided. We do this for a living and that waiver is in place for a reason. We are sorry your belongings got scared. If you would have provided proper padding You would have been a lot happier with the service.
~ Family Movers
The Family Movers were absolutely fabulous! They showed up when they said they would, loaded up both of our Pods quickly & efficiently & took care of our stuff to not scratch or dent it. They were friendly & professional & we are going to use them again when it is time to unload or Pods to our new home! They definitely get 5 sta…Read Morers & we will recommend them to anyone we know moving.Show Response
Thank you Mrs Hubbard. We appreciate the awesome review, and choosing Family Movers for your moving needs.
~ Family Movers
Very easy to work with. Careful movers. Used every inch of space in the moving container. Made it possible for us to put all our furniture and posessions into one instead of two containers. Probably saved us way more than they charged. Arrived on time. Kept working until the end except for a short mid point break to drink fluids…Read More. Highly recommend them.Show Response
Thank you Mrs Brown. We know all too well how stressful moving can be. That's where our work ethic and humor come in to play. Thank you for choosing Family Movers for your moving needs.
~ Family Movers
The two helper/movers were outstanding in their friendly, considerate attitude, their efficiency and work ethic. They made the experience a pleasurable rather than a traumatic one. They arrived early, fully prepared for the job. They worked extremely hard and efficiently. They were very respectful of our property and of our …Read Moreconcerns. We would definitely use them again and strongly recommend themShow Response
Thank you Mrs. Jutsum. We have the ingredient for a stress free move. Thank you for choosing Family Movers for your moving needs.
~ Family Movers
The two members of the cleaning crew were hard-working and efficient. They arrived early and finished early. I have used Family Movers before for packing and moving, and I'm also pleased with their clean-out services. I'd use Family Movers again for any type of job.Show Response
Thank you Mrs Hitch**** for choosing Family Movers again. If it has to do with moving( packing, cleaning) we are the right choice. Don't forget to tell your friends and family about the great experiences you have had with us.
~ Family Movers
Matt and Chris were extremely accommodating when asked for assistance with other activiy, such as helping to move items not going into storage to the complex's dumpster. Did not have to do this but they did and it was a great help. Both were courteous and thorough in their job. The unpacking in a storage unit was perfect - all…Read More fit with room to spare and this was due to Chris and Matt's ability to store items in the right sequence. Would definitely call on them again! Sandy Saukas
I believe this is the 4th time I have used Family Movers, and Billy Rocci in particula,r because he is simply fantastic! I think I have said it before, but I will say it again, if I could give Family Movers a 10-star rating I would....On time, communicates very well, always more than prepared for the job and full of very helpful…Read More hints that save you time, money and energy. He treats your belongings as if they were made of gold, very careful and respectful at all times. I WOULD USE THEM AGAIN, OF COURSE, BUT I HOPE I CAN STAY PUT FOR A WHILE THIS TIME! Best regards, Rosanne and Raymond Steele
I made the mistake of calling R U Moving before I called Family Movers AT LAST MINUTE to help me move on a Sunday, which is their day off. The other company made me wait for 9 hours and kept promising they were coming. Never will I trust R U Moving, again. However, Family Movers came at last minute, on their day off from mo…Read Moreving and saved me from having to return a 24 Foot truck a day late and paying late fee penalties plus $85 for an additional day rental plus taxes and insurance on the rental truck. Family Movers was very careful with my furniture and belongings. They were very respectful. They even helped me with pictures because the previous movers in Tennessee, called Bennett's Movers had not used the furniture pads provided and ruined most of my things before Family Movers came to help me unpack. I got to see the difference between unprofessional movers packing and loading my things without caring, and R U Moving a company that made me wait for 9 hours to show up... However, at last moment on a Sunday, on the mover's birthday...Family Movers DID show up and made me wish I hired them FIRST to help me move. Family Movers are SO professional, and even helped me take photos of the damages caused by the previous moving company that was so unprofessional compared to Family Movers. This was my first time using a moving company, and I will ALWAYS recommend Family Movers to PROFESSIONALLY help me move. Family Movers helped me professionally move and carefully stacked everything from the 24 Foot Truck into storage in about 3 hours time, were available last moment when the other company could not be there, and helped me unpack and store all my things in a professional manner which was a MUCH BETTER experience than the other two moving companies. When I am ready for my things to go from Storage to the new home, I will ONLY call Family Movers, to professionally do the job. I highly recommend Family Movers in Florida to professionally move. I would Never recommend R U Moving in Florida, and definitely never recommend Bennett's Moving in Johnson City, Tennessee area. Family Movers is much more nicer and professional than ANY experience I had before. I wish I could give Family Movers more stars than only 5. It is more like 5 million stars. Great job, Family Movers. I appreciate your professionalism. Next time I will not use them last moment like that, they will be not only my first choice, but MY ONLY CHOICE to move, professionally. In fact I am soon going to call them when I have time to let them help me move from storage into my new home, when my schedule allows me to. They were so nice, I will hire them twice. :)
First, I would like to say that the two young men were very nice and courteous. It wasn't their fault that they arrived 3.5 hours late to the job. However, because their first job went over by 3 hours (making their first job 7 hours!), they were exhausted by the time they came to our house. Also, not their fault was that we …Read Morehad an extra pod and twice as much stuff as they thought we would have. BUT, it was my understanding that they would arrive at 2pm, work for 2 hours, and be available for hourly service after the 2 hours. What happened was they arrived at 5:30pm on Saturday and filled one pod in approximately 2.5 hours. Because it was dark and the mosquitoes were fierce, they asked if they could come over the next day, Sunday on their day off to finish. I agreed since it was late, and after some phone calls to their boss, we planned on meeting at 10am the next day. While on the phone with the boss, he originally wanted to charge us an extra $25 transportation fee, but after I argued that they would be done by now if they hadn't been late, the boss agreed to waive the fee. The next day the young men showed up 30 minutes late. Not that big of a deal. When they arrived, one of them told me that since the boss felt bad about the previous day's late arrival, etc. etc, that he was going to reimburse us a couple of fees, roughly totaling $50. I was pleased to hear that, however according to my credit card transactions, it never happened. When I called and talked to the boss, Billy early on Tuesday, he had no idea what I was talking about and was suppose to get back to me and never did. That's not the worst of it though- The worst of it is that when they had finished packing the 2nd pod, there were many items that hadn't been packed! Because I'm a softy we still tipped the guys $60. I cried once they left though. Then, my husband and I opened the first pod, the one they had packed exhausted in the night, and saw what a horrible job they did with the last 5 feet or so. We then unpacked their job, and redid it, getting in EVERY LAST THING except for the huge pieces that they hadn't gotten in like the futon and bed headboards. Now my husband and I wonder how much of a better job we could have done ourselves with ALL of it, getting ALL of it in. I'm pretty sure we could have based on those last 5 feet of the pod where we got in SO much more than they did. Sorry for the War and Peace edition of my review. Bottom line is that we would NOT use this company again.
Family Movers were very easy to contact, showed up on time, and were flexible when we needed to reschedule moving time. They were accommodating and pleasant and took great care not to damage the property they were moving. They were prepared and experienced and willing to work with us, and when obstacles arose, they were willin…Read Moreg to go the extra mile. I would definitely recommend them.
Family Movers arrived on schedule, packed and loaded the washer, dryer, furniture and household items efficiently, and were able to finish the work as projected. My only recommendation for improvement is that PODS offer furniture pads for rent (I purchased a dozen from U-Haul but it was not enough so comforters and blankets wer…Read Moree used as substitutes).
The time it took for the movers to move my things were great. They handeld the furniture with care, very friendly. They had to re- schudedule but other than that, things went great.!!! yes I woul'd hire them anytime. I used Hire Helper in Vegas as well. I would use them again.
I would definitely hire Family Movers again. They were very efficient, friendly and professional. I needed help just unloading my truck when I moved to my new apartment and Family movers was worth every penny. They unloaded everything and organized it very neatly in my new apartment which made it easier for me to unpack. Loo…Read Morek no further people these are your guys.
Completed unload of 16' POD in less than 2 hours! Great communication from the scheduler and helpers. Billy (scheduler) and I spoke twice throughout the week to make sure everything was on schedule. Helpers, Chris and Eddie called when they finished their morning job and were headed to my place. They placed every box exa…Read Morectly where I asked and they assembled my bed frame. They were on time and I was completely satisfied with their work. I will hire them again when we relocate next year!
Family movers did a great job for us. They showed up right on time, surveyed the house, and went right to work. They were very careful not to hit the doorways and walls, and they put the furniture right where we wanted it. I would definitely use them again if needed.
The three man crew showed up at about the time they said they would arrive. They got to work immediately and worked efficiently to complete the unloading of the furniture and boxes. Once they finished unloaded they assembled beds and other furniture until their time was up. Once the time was up they didn't just leave they finish…Read Moreed working on the piece they were assembling before leaving without charging extra. I would use Family Movers again. Thanks
Wow!! How lucky were my husband and I!!! Billy and his partner helped us out just recently with our move and were the only two people that made our move less stressful! We had rented a moving pod and it didn't fit in the apartments loading doc so we had to last minute ask for them to meet us at the pod storage unit instead... Un…Read Morepack our pod into a uhaul and then unpack the uhaul to our apartment! They agreed and were so flexible and accommodating!! They also were extremely fast and efficient! None of our items were damaged and the best thing was Billy truly cared about his customers satisfaction! Thanks again!!
Great Job!. I needed an experienced mover to unpack a moving cube in a short amount of time. They came out on short notice, in the evening to accommodate my schedule. They were prompt, well prepared and very professional. They got the job done. I would use them again.
The two gentlemen from Family Movers arrived on time and even waited for me patiently. The work was performed fast and with care. The only thing I would have liked is if they would have had their own truck, other than that they were great. They did offer to rent a truck to complete the job but we made do with what we had. Ag…Read Moreain, I could not have been more pleased. Thanks guys and I will definitely use your service again.Show Response
Thank you Mr. Wright For a great review. We e appreciate the opportunity to help you. We are also grateful for our customers for understanding our 2nd and 3rd jobs for the day when their start times vary a bit,
~ Family Movers
We originally had our nephew and one of his friends scheduled to help us unload a 26 foot truck full of furniture into our 10 by 25 storage unit. At the last minute, we found out they wouldn't be able to help. Using the internet from a hotel we found Hireahelper.com and based on the reviews we chose Family Movers. They showed up…Read More at the scheduled time and we courteous, polite and very very professional. They finished early and did a few little extra things for us. I loved the job Jarrod and Billy did. I will be using them again in the near future. I have already recommended them to three other people who are planning on moving in the next several months. They were a pleasure to work with.Show Response
Glad to be of assistance. And thank you so much for the great review.
~ Family Movers
We used their services to unload a 16ft portable storage container. They showed up on time and finished early. They were very friendy and professional. They brought all their own equipment at no additional charge. I would HIGHLY recommend them and use them again in the future.Show Response
Bringing our own equipment is knowing we have the right stuff to do the job. Thank you for your business.
~ Family Movers
these three men were quick, careful, and so polite and personable as they climbed three lights of stairs to move our stuff into the container that words can't express our level of satisfaction....! Bravo!Show Response
We love to read reviews like this. It makes all this hard work worth it. Thank you for your business
~ Family Movers
The guys were great! They showed up on time and handled everything very carefully. I would definitely recommend them.Show Response
Thank you Debbie, We pride ourselves on being punctual, And also knowing what we are doing. Thanks for letting Family Movers move your family.
~ Family Movers
I hired Family Movers to help with loading a U Haul truck. The 2 men, Billy and Jared, showed a about 10 minutes early, and were waiting for me to show up with the truck. I had hired them to help, but in reality they loaded 99.9% of the truck by themselves. They were absolutely GREAT. They had all the equipment needed to do th…Read Moree job, and they did an excellent job, wrapping mirrors and large pictures, and they handled all my goods with care and treated my family with the utmost courtesy and respect. If I ever need help in that area again, I would not only use them again, I will insist on Family Movers being my help. If I could, I would rate them 10 stars on a 5 star system. Many thanks to Billy and Jared of Family Movers. They are the go to team if u need assistance with moving.Show Response
Thank you Mr. Comardelle, That is the way i would want my movers to impress me. We are always looking for ways to work better and faster. Thank you for choosing Family Movers for your moving needs.
~ Family Movers
Bill and his buddy are awsome. I called hireahelper after the Christmas and they show upnthe same day to help us moving. We love them and will hire them soon when we need to move again.Show Response
Thank you Mr. Kooctian. We appreciate your review, And business
~ Family Movers
They showed early. Worked in a professional manner and showed concern of the property they were moving. They worked hard and wrapped anything that needed it. I wish I had them on the other end. These guys are the real deal. They move, not mope or drift. I would use them anytime needed.Show Response
Thank you Philip for your time and review. We are here for the long haul, And these reviews keep us busy. Thank you for choosing Family Movers for your moving needs.
~ Family Movers
Family Movers was our first experience with hiring outside help to move our things, and we were EXTREMELY pleased with their service! Billy and Vinny moved the entire contents of our 2/2 apartment from our rental truck into a 3rd floor apartment in well under the time we expected, even after two of our family members failed to …Read Moreshow up to help. They were professional and courteous, arrived on time, and were very careful not to damage our things. Also, there was not a dent or a scratch on any of the newly painted white walls or doorways after they were done. Will be hiring Family Movers for our entire move next time without hesitation. Highly recommended!!! Our experience with hiring and paying through hireahelper.com was five-star as well.Show Response
Thank you so very much for your review. We love what we do and are proud workers. We are committed to giving every client the same great service at an affordable cost. Thank you for choosing Family Movers for your moving needs.
~ Family Movers
These guys were GREAT! Excellent communication before the move just to confirm and make sure the time worked best for me. Dennis and Hector showed up right on time and they ROCKED!! Incredibly friendly and helpful, putting everything exactly were we needed. I would highly recommend them and I expect to use them again. Thanks guy…Read Mores!Show Response
Thank you Mark. Here at Family Movers we strive for excellence. Customer satisfaction is our # 1 priority. Happy clients is what we have and want more of. We appreciate your review ,And hopefully we will get a call from you when you need more moving labor help.
~ Family Movers
These guys were awesome! Super friendly, helpful, asked questions of what we preferred and executed the 2hr mission quickly and professionally! Would definately call them when we move next year again! Thanks guys!Show Response
Thanks Stephanie it was a pleasure and we are looking forward to helping on your next move. Thanks again!
~ Family Movers
I am very happy and satisfied with the work the guys did with my move. They were punctual, very nice and very organized. They did an awesome job! I would definitely recommend them to everyone :)Show Response
Marisol, Thank you so much for the review. Customer satisfaction is our priority. Thanks again !
~ Family Movers
Family Movers is based in Lakeland, FL and covers a 80 mile radius. Travel fees are included in the prices you see.
Service area includes:
- Altamonte Springs
- Apollo Beach
- Avon Park
- Babson Park
- Bay Pines
- Belleair Beach
- Bowling Green
- Bradenton Beach
- Center Hill
- Clearwater Beach
- Crystal Beach
- Crystal Springs
- Dade City
- Eagle Lake
- Eastlake Weir
- Eaton Park
- Fort Meade
- Fort Ogden
- Haines City
- Highland City
- Howey In The Hills
- Indian Lake Estates
- Indian Rocks Beach
- Intercession City
- Lake Alfred
- Lake Hamilton
- Lake Mary
- Lake Monroe
- Lake Placid
- Lake Wales
- Land O Lakes
- Mid Florida
- Mount Dora
- Myakka City
- New Port Richey
- Palm Harbor
- Pinellas Park
- Plant City
- Polk City
- River Ranch
- Safety Harbor
- Saint Cloud
- Saint Leo
- Saint Petersburg
- San Antonio
- Spring Hill
- Spring Hill
- Sun City
- Sun City Center
- Tarpon Springs
- Terra Ceia
- The Villages
- Wesley Chapel
- Winter Garden
- Winter Haven
- Winter Park
- Winter Springs
- Zolfo Springs
Licenses & other Business Information
Family Movers has listed their business credentials below. These range from local licenses (like a city business license) all the way to federal ones (like an MC number.) HireAHelper requires that moving labor providers operate within the law. Sometimes service providers make an extra effort to provide features like background-checks, uniformed crew members, or commercial liability insurance. These are the types of credentials you'll see below.
Verified - This badge means Family Movers has gone the extra mile and submitted proof or documentation of this credential. HireAHelper staff has reviewed and verified the document.
|Issuing city||polk county|
|Policy number||Available Upon Request|
|Policy issuer||robert t newsome ins agency|
|I offer uniformed crew members :||Yes|