PROMOVE

(4.9 out of 5 / 992 reviews)

Manhattan, NY / Moving services within 10 miles

Booked on 3,911 moves through HireAHelper

992 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

Manhattan, NY / Moving services within 10 miles

Booked on 3,911 moves through HireAHelper

992 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

Get to Know PROMOVE

Your experienced movers are mostly Actors, Singers, Musicians and Artists supplementing our income. On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Manhattan area customers. Unedited, unfiltered reviews of PROMOVE.

4.9
992 reviews
92%
5%
2%
1%
1%

Patrick K

(5) 3/10/2024 Manhattan

I hired 2 movers and only one showed up. The one that did show up was great though and a very hard worker. They corrected the issue by refunding me about half of my money.

Mover's response:
As we do sometimes, we turned the 2nd mover back, (who would have still arrived within the 1 hour arrival window) because Courtney said you and your friend were working alongside him and you all would be able to get it done.
- PROMOVE

Joseph O

(2) 3/1/2024 Manhattan

The movers were nice guys but they didn't have any experience working together and seemed to lack basic knowledge for a moving crew, including how to carry and maneuver large furniture in tight spaces (hallways, elevators, etc). They were on-time and friendly, but I didn't feel they were careful enough with my belongings. This was unfortunately confirmed when they placed a heavy and sharp mirror on top of our baby's crib and took a chunk out of the wood- *after* my wife asked them to put it somewhere else. The crib is now broken, and it was a very avoidable mistake. Other than that the move was fine, but having the baby's crib damaged is really disappointing and frustrating. If you hire this company, just make sure to watch what the movers are doing at all times.

Mover's response:
Sorry for the damaged crib, which in fact is a scratch less than a 1/4 inch wide and less than 1 inch long caused by the hanging hook on the mirror that was placed in the crib momentarily so it would be out the way. The crib being "broken" is a bit much I think. This is one of our best and experienced crews so I'm not sure what led to the perception of them not having basic moving knowledge, that is strange. Maneuvering furniture in tight spaces is what we do on every job with stairs in NYC & we are very good at it. This same crew routinely gets 5 stars. Our crews have to be careful or we don't have a job. 4.9 stars over more than a decade is not achieved without us respecting customer's property. There is very rarely any damage on our moves and we are also very disappointed when it does occur and we apologize again.
- PROMOVE

Richard H

(5) 2/16/2024 Manhattan

On time, good communication, knowledge of all phases of the job, efficient and dependable. Highly recommended

Kristy G

(5) 2/15/2024 Manhattan

Fantastic service! I am very happy with the job they did, they were also very fast and kind.

Missy E

(5) 2/10/2024 Manhattan

Second time we have used Promove. Always on time and efficient

Jonathan K

(5) 1/20/2024 Manhattan

I recently had the pleasure of using ProMove for my relocation, and I must say, they exceeded all my expectations! From the very first interaction, Kirk from ProMove was communicative and attentive, ensuring that all details were clear and understood.

On moving day, their crew arrived right on schedule at 8 AM, ready to tackle the job. They were well-prepared, equipped with all the necessary tools and materials to ensure my belongings were safely transported. Their punctuality and readiness set a positive tone for the day.

Throughout the move, the team worked diligently and efficiently. Not once did their energy wane; they maintained a steady pace and handled my items with the utmost respect and care. The crew navigated a few awkward set of stairs with ease, showcasing their experience and professionalism in managing different environments.

What truly set ProMove apart was their courteous and respectful attitude. They treated my property as if it were their own, which gave me great peace of mind. It’s rare to see a team that works so cohesively, ensuring that everything runs smoothly without any hitches.

To sum up, my experience with ProMove was nothing short of wonderful. The entire process was seamless, and their team’s hard work and dedication were apparent. I would not only use their services again without a second thought but also highly recommend them to anyone in need of reliable and exceptional moving services. ProMove is a testament to what an outstanding moving company should be!

David S

(5) 11/29/2023 Brooklyn

Very easy to work with

Paul B

(4) 11/18/2023 Ridgewood

Only one mover, David, showed up. David was on time and worked hard and carefully.

Mover's response:
The 2nd man was on his way and would have gotten there later in the arrival window. Because of bad cell reception in the storage unit we could not have updated you on the arrival time.
Once we got in contact we turned him back since you indicated you and David could complete the job. He would have shown up.
- PROMOVE

Kyle G

(5) 9/30/2023 Manhattan

I cannot recommend Eric and Shaw highly enough! They moved all my stuff down from my apartment and expertly packed it into my tiny truck. I’m so grateful for their help with my move. It certainly helped reduce my stress a great deal.

Bridget B

(5) 9/23/2023 Manhattan

Eric and AJ were very professional and they did a great job in under one hour. Highly Recommended!

Service Area

We handle moves within 10 miles of Manhattan, NY 10016.

Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee

Hours

Sunday: 9:00 AM - 5:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$115/hr
for 2 movers after 2 hr min
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