SureTrip Express LLC
Rochester, NY / Moving services within 100 miles
Booked on 193 moves through HireAHelper
Rochester, NY / Moving services within 100 miles
Booked on 193 moves through HireAHelper
Get to Know SureTrip Express LLC
No matter how big or small your move will be, SureTripExpress Moving Co. can help. Our team of expert apartment movers can help you move from place to place without breaking the bank. We know that moving from an apartment can already be stressful enough, so we have a low minimum fee for smaller moves. Let us help you take the stress away. Call SureTripExpress Moving Co. in Rochester, NY today to learn more about working with our apartment movers.
Moving Reviews
Real Rochester area customers. Unedited, unfiltered reviews of SureTrip Express LLC.
Joseph M
Really great work. They helped with some tools I dint have and ensured all my stuff was secure. They didn't waste any time either. They arrived withing the agreed time frame and they got the job done fast and well. Could not recommend this crew any higher.
Gary R
The crew did an amazing job. They were friendly and they handled my belongings carefully. Followed directions, offered helpful suggestions and pointed out the few damaged items from the freight company which I would've overlooked. They worked fast and efficiently and overall it was an enjoyable experience. I recommend them and plan to use them again when I move to Rochester in about 2 years. Don't overlook these guys. Great job!
Danald K
The three gentleman arrive and went right to work. They seemed to be very cautious and carefully unloaded my goods from the trailer in the time allocated. I give them credit as because of the distance between the trailer and the front door to my townhouse (some 70-75 steps). All in all an outstanding job. Thanks guys!! DKelly
Jeff B
Theses gentlemen arrived promptly on time and they never stoped working from the time they showed up until the job was finished. I found them to be very polite and conscientious. I wouldn't hesitate to call them again when the need arises.
Jeffrey Rochester, Ny
Kim B
The crew who came out to help us was amazing! They got everything moved super fast. They were very careful of my hardwood floors. They were on time and very professional. Would highly recommend!
Lucia V
They were fast efficient and caring! They followed instructions and made sure nothing was damaged. I would highly recommend and I would use again! The guys were really caring excellent service!!!
Robin S
The movers we not experienced they couldn’t take my couches apart then the owner called me stated my 2 hrs were up and stated I had to cash app him 100.00 which I didn’t no
It was against policy the movers broke my lamp and put a scratch on the wall I call the owner and he stated Lol I went through a third party and could not get my money back I contacted Daniel at hire help and he explained there policy I would never use sure trip LLC he was not suppose to have any one cash app him please contact hire help if he has done that to anyone
Michael R
These guys were good-natured, hard-working, and respectful. They did a really great job, and in less time than I expected.
They were on time
They knew what they were doing
I would use them again
Katie P
Absolutely terrible from start to finish. I used their service 2 years ago on a move, which took 2 hours total, start to finish, they were efficient, clean, and a pleasure. Naturally I assumed this would be a similar experience and could not be more wrong,
The movers showed up 1 hour late, high on THC, and were moving extremely slowly, kept tacking on hours to our move that shouldn’t have needed to be added considering they didn’t know that they were doing in the first place (how to move furniture)——this added to my opinion that they drew out the moving process as long as possible to collect more $120 fees over a space of hours. There was pressure by a third party to “Venmo” him money for the extra hour. Lastly, the movers would disappear at times to go smoke THC and come back more high than before. We wanted to get to our new place before dark so we drove the rental vehicle loaded up to the new place. They damaged the walls in my new house, damaged my partner’s family antique dresser, didn’t put things were we wanted them to go, and destroyed the wall at the old place where it’s missing concrete now. The worst part I could deal with, had they not LEFT the bedroom, the large tv stand, large glass table and 2 smaller glass tables at the old place. Now we don’t have movers to move that stuff because your employees neglected to tell me that they left our stuff. I hired them for a job done, not to damage property and items and do a job half done and overcharge for being too stoned to do it properly at all! I want a refund and will call corporate to get my money back. I am deeply unimpressed.
Service Area
We handle moves within 100 miles of 379 Ransford Ave, Rochester, NY 14622.
We also service the Middletown and Charlotte areas - see below for more info.
SureTrip Express LLC Moving Photos
Policies
Same Day Moves
We accept same day requests at our normal rates.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We cannot guarantee availability beyond the pre-booked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 7:00 PM |
| Monday: | 9:00 AM - 7:00 PM |
| Tuesday: | 9:00 AM - 7:00 PM |
| Wednesday: | 9:00 AM - 7:00 PM |
| Thursday: | 9:00 AM - 7:00 PM |
| Friday: | 9:00 AM - 7:00 PM |
| Saturday: | 9:00 AM - 7:00 PM |