5 STAR MOVING - A Local Emeryville Moving Company
Emeryville, CA / Moving services within 85 miles
Booked on 4,299 moves through HireAHelper
Emeryville, CA / Moving services within 85 miles
Booked on 4,299 moves through HireAHelper
One of Emeryville's Favorite Moving Companies
A Note from HireAHelper
We love working with 5 STAR MOVING because they pride themselves in taking care of their Emeryville, CA neighbors. After several years moving in and around Emeryville we believe you'll love working with them too!
Relocation with 5 STAR MOVING
Questions about our services? Google 5-Star Moving to speak to us directly about job specific questions OR to get a more accurate price estimate! If you have any questions about booking us through HireAHelper vs. booking us directly, please reach out to us directly. We proudly earned the title of the best mover in El Cerrito in 2023 and stand among the nation's top-rated POD loaders. Our #1 priority is cleint satisfaction and cultivating a stress free moving experience. As a fully licensed and insured moving business, we prioritize cleint safety with comprehensive coverage, including workers' compensation. Beware of potential liability risks when choosing a company without this coverage. Choosing a moving company without workers' compensation coverage can expose clients to potential liability for on-site injuries. Opting for a service with comprehensive coverage, like 5 Star Moving, mitigates these risks, providing peace of mind during the moving process. Our prices reflect added protection for both clients and employees, and unlike competitors, we don't use subcontractors. Need a COI for your building or HOA? We provide that too. Rest assured, our movers undergo drug testing and background checks, ensuring your safety and peace of mind throughout the moving process.
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
Workers Compensation:
MC/State License:
Moving Reviews
Real Emeryville area customers. Unedited, unfiltered reviews of 5 STAR MOVING.
Brian K
We had a disappointing experience. I would not recommend. The 3 star rating "their service was okay" seems to match our experience.
I received a partial refund (for half an hour of extra time that I had paid).
Without the partial refund I would have been even more disappointed and given 2 stars.
We hired them to move contents of 1bedroom into a 15 foot Uhaul as part of an interstate move. After 3 hours they hadn't finished (and the truck was about 1/3 full) but I asked them to stop.
The two movers were nice but unfortunately they were very slow. We appreciate that they put thought into how to load the truck but there wasn’t any sense of urgency or hustle; instead they worked pretty casually and spent a lot of time talking to each other instead of splitting up to work more efficiently separately.
One of them would finish something and then instead of doing something else, they’d hang around to wait for the other so they could talk to each other.
At nearly 2 hours, they politely mentioned it was near 2 hours and asked what I wanted to do as it would start to cost extra. I asked them based on their experience how much time it would take to finish. They said about 30-45 minutes to finish everything.
But 45 minutes later they stopped with nowhere close to being done.
Because they hadn't finished the move, my girlfriend and I had to finish ourselves. This was super stressful and we just barely were able to meet deadlines related to our move-out and it made our long-distance move more stressful than what we anticipated.
The whole reason we had hired movers was to avoid this stress.
As the movers were finishing up, the owner Lucas called me. I thought it was to ask how the move went but it was instead for him to ask me to pay him directly for the extra time, not HireAHelper site. This seems like a violation of the terms and I thought it was pretty shady.
When I contacted Lucas after the move, Lucas did refund half of the extra 1 hour that I paid to him directly.
After we arrived in Washington state, we hired a different company to unpack the Uhaul and we had a better experience with that other company. I gave the other company 5 stars in their review.
Alanna F
great job took care of my antique furniture. finished up an 8x8 pod in an hour and helped assemble some furniture. would recommend. thank you
Joyce C
We haven't moved in over 35 years ... so this experience was new to us. The team they sent were on time. They were efficient and worked constantly getting our things packed away.
I will definately call them again when we move back..
Lucia M
Super fast and really great crew! Very nice people!
Matthew Y
Great guys! Arrived on time and moved everything from truck in a timely manner. Very polite and helpful. Would highly recommend 5Star Moving!
Harry F
They did great, got here early and moved us in in record time. They really are 5 star :)
Judie H
Totally professional, proficient, smart, strong and friendly, I felt like I’d known them forever. Within their designated start time, they kept me posted on their exact arrival time. And they were fast! I would definitely recommend them.
Alex C
The guys were great! Got the job done it time and helped me move and unpack a few things that would have been tough on my own. I would use them again and again. Highly recommend.
Sandeep K
Excellent service, came on time, knew what they were doing. Very fast as well along with superb quality. I wish I had them when loading the POD.....They even recommended what will work or may not work when moving large furniture from one room to another...
Service Area
We handle moves within 85 miles of Albany, CA 94706.
We also service the North Highlands area - see below for more info.
Get To Know Us
What can a customer expect after booking with you?
After booking, you will receive an email that provides the phone number for 5-Star Moving. We do our very best to call clients within 48 hours. However, during the busy season sometimes it’s best to contact us if you want to go over your move details!
What can a customer expect on moving day if they hire you?
The movers will always call the day of your move if we are running at all behind, if you don’t hear from us this is usually a good sign, it means we are on track so try not to stress!
How should a customer prepare for moving day?
Having items well boxes is the #1 time saver and a sure way to keep your bill as low as possible. If you have 1 container, expect the move to take 2 to 3 hours. If you have 2 containers expect the move to take 4 to 6 hours. Remember - lamps, lamp shades, and small items should be boxed if you want them to arrive safely to your destination. Small items in general can increase the move time by double so having all these items in boxes really does help. Buy plastic wrap, straps and blankets for us.
What types of moves have you handled?
We on an average load of 60+ containers/month. Meaning our movers are extremely versed in the art of PODS loading. We also do truck work and have been in the moving industry for over 10 years. Some of our veteran loaders have been in the industry for 20+ years. Whoever shows up, rest assured you’re in good hands.
What's your favorite part about being a mover?
Our favorite part of being a mover is the satisfaction of a job done right. We see every day poorly loaded rental trucks and POD containers, we also see the frustration from those clients who have poor experiences. We love when the client is watching with his/her eyes wide open while we wrap their valued belongings.
What training do you provide your crew members?
All of our team members are carefully trained. They all know and understand the price of furniture and the value. Because of this, they take extra caution when loading your items. They also expect to have the right materials to do their job properly, this is why it’s important for you, the client, to always have the 3 essentials - plastic wrap, blankets and ratchet straps (NOT ROPE!).
5 STAR MOVING Moving Photos
Local Mover Policies
Same Day Moves
We accept same day requests at our normal rates.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 12:00 AM - 11:00 PM |
| Monday: | 12:00 AM - 11:00 PM |
| Tuesday: | 12:00 AM - 11:00 PM |
| Wednesday: | 12:00 AM - 11:00 PM |
| Thursday: | 12:00 AM - 11:00 PM |
| Friday: | 12:00 AM - 11:00 PM |
| Saturday: | 12:00 AM - 11:00 PM |