Castle Express Moving

(4.7 out of 5 / 28 reviews)

Enfield, CT / Moving services within 30 miles

Booked on 75 moves through HireAHelper

28 Verified Customer Reviews

Closed Today

14 years in business

Enfield, CT / Moving services within 30 miles

Booked on 75 moves through HireAHelper

28 Verified Customer Reviews

Closed Today

14 years in business

Get to Know Castle Express Moving

Looking for the perfect mover? We love to take the stress out of your move by showing up on time having the right equipment and doing a great job. We are licensed and insured in the state of Connecticut and we also have trucks, pads, dollies, tools, and anything else that we may need for the move. Thanks, Joe Caronna

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes
State License:
MC #
DOT #
State Lic/Cert Name
c-1678
State Lic/Cert Number
c-1678

Moving Services

Move Help

Day Labor

Moving Reviews

Real Enfield area customers. Unedited, unfiltered reviews of Castle Express Moving.

4.7
28 reviews
82%
11%
4%
4%
0%

Nick L

(2) 8/19/2011 West Hartford

The move went well, kind of...the two gentlemen were here on time. They were friendly, polite and worked quickly to get the truck loaded. They did it without a scratch on anything. They loaded the truck so well that during the drive to the new home, nothing moved or shifted at all. The unloading process and moving it into the new home didn't go so well. They were careless with many of the items. Most all of the items now have severe scratches and heavy non removable scuff marks. When I asked where one piece of furniture was, they responded - " we broke it, do you want us to bring it in or leave it in the truck"? I called the owner and explained my disappointment and his reply was "this never happened before" and that "it's not about the money" - their ad says "We guarantee your happiness" "Specializing in White Glove Care" This was not my experience. Not once did the owner offer to refund a portion of the full payment I made to them nor did he offer to pay for the broken furniture. At first I was going to leave a 3 rating of Less Satisfied, after speaking with the owner, I decided to leave a rating of 2, Poor.

Mover's response:
Sorry to hear about this Nick. We have since moved on from that helper and hired better well trained movers. We were a young company at that point and expanding fast sorry for your disappointment we will not let that happen again. We have since implemented quality checks to ensure that our movers have all the tools they need to complete each job successfully.
- Castle Express Moving

Justin L

(5) 8/2/2011 Farmington

The NE Moving Labor movers were fantastic - very friendly, showed up 15 minutes early, and were very amenable to my specific needs. I would definitely recommend them to others!

Mover's response:
Thank you for your Review!
- Castle Express Moving

Karen M

(5) 8/3/2011 Willington

I was very happy with the service provided. The 2 gentlemen showed up on time and were very nice. They quickly unloaded the truck and helped assemble my daughter's bed for me. As a single mother I really appreciated having two really respectful and kind young men helping with what seemed like an overwhelming job to do alone. As an afterthought I realized that they were finished before the two hours I paid for and I probably would have asked for help with a few other things...like carrying boxes and wrappings, etc. to the dumpster close by. But that being said, it was my fault for not asking. I would definitely hire NE Moving Labor again. It was well worth the price but more importantly the support that I needed in getting the job done was awesome.

Mover's response:
Thank you for your awesome review!
- Castle Express Moving

Tom G

(5) 8/3/2011 Hartford

NE Moving Labor Help were on time, worked hard, and found ways around major challenges.

Mover's response:
Thank you very much!
- Castle Express Moving

Cathy S

(5) 7/21/2011 Enfield

Joseph Caronna and his team arrived on time and worked hard to get the move done in the agreed timeframe. The team was pleasant to work with, courteous, and trustworthy.

Obioma O

(5) 7/4/2011 Holyoke

I booked NE moving labor help last minute to help me load nursery furniture to a truck at babiesrus, then unload and assemble the furniture set at my apartment. The two helpers arrived on time and were very courteous. They worked fast and very carefully and also did an excellent job with the assembly. When they were done, they took the initiative of moving the empty boxes to the dumpster and vaccuming the baby's room.
I was very happy with their service and would hire them again if needed.

Mover's response:
Thank you so much for your awesome review.....
- Castle Express Moving

Frank I

(5) 6/30/2011 East Longmeadow

The mover's were on-time, they performed there moving task in a timely, efficient manner. I would use this company again.

Mover's response:
Thank you very much... We would love to move for you again anytime!!!
- Castle Express Moving

Edward A

(5) 6/30/2011 Vernon Rockville

NE Moving did a fantastic job. They were on time, hard working, courteous and most helpful with space saving ideas packing the truck. I would highly recommend using this company.

Mover's response:
Thank you for choosing us! It was a pleasure working for you.
- Castle Express Moving

Service Area

We handle moves within 30 miles of Enfield, CT 06082.

Get To Know Us

What can a customer expect after booking with you?

We will reach out to you and go over the details of your move.

What can a customer expect on moving day if they hire you?

They can expect on time, professional movers, that really do a great job.

How should a customer prepare for moving day?

Anything that you can do ahead of time will make the move go smoother. Pack all items into boxe with closed tops.

What types of moves have you handled?

We can all types of local moves including double closings, evictions, new apartments, office jobs, commercial jobs, residential jobs, and storage jobs.

What's your favorite part about being a mover?

Our favorite part about being a mover is taking the stress of someones move on for them so they can focus on other aspects of their move. People have a lot to worry about when finding a new place to live and we want to make sure the move is stress free.

What training do you provide your crew members?

We do a 2 day in depth training. First day is orientation including watching videos on what to expect and what is expected. Second day is in the warehouse practicing onsite skills including padding, packing, loading and unloading of furniture, boxes, large items including safes and pool tables. After that they shadow a long time mover or lead guy until they feel comfortable.

Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
Movers always wear mask in the truck and in the home., (always included, no fee)
Furniture dolly or straps:
Available upon request, (always included, no fee)
Hand tools for assembly:
Always Included, (always included, no fee)
Hand truck:
Always Included, (always included, no fee)
Plastic wrap:
Just let us know that you need them and we can bring it, ($30.00/ea.)
Rope:
Just let us know that you need them and we can bring it, ($30.00/ea.)

Hours

Sunday: (not available)
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Hourly Price
$140/hr
for 2 movers after 2 hr min
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