Pack and Go Moving and Cleaning
Movers in Spring Lake, NC
Our customer review rating is:
4.8 stars on HireAHelper.com
Make a reservation online:
- check our availability - instantly! We regularly update our schedule on HireAHelper.
- Secure your reservation. You aren't charged until 24 hours before your move.
- no cancellation fee if you cancel more than 24 hours before the job's start time.
NOTE: We just provide moving LABOR. We're assuming you're bringing the truck.
This is a profession where being great counts. WE ARE THE BEST with 750 plus moves and ZERO No-Shows our reviews say it all. We are North Carolina's best moving labor company and "Above and beyond" is our motto. Dont forget to ask about our move out cleaning specials. Here at Pack and Go Moving & Cleaning Services, customer service is our #1 priority. (Please remember that our customers aren't the professionals and sometimes book for a certain amount of time and more time is needed to complete their job. This could make us tardy for our next job and this could be you,…Read More so keep in mind we want to always be on time but finishing the job is just as important.) Our employees are professional, courteous, respectful, and hard working. Here on Hire A Helper we strive for 5 stars on every job. We know it takes one time to impress or disappoint and failure is not an option. So Don't take chances with other companies that could possibly forget about you or can't deliver 5 star performances every time and be sure to book with Pack and Go Moving because "Moving Is Not A Profession Without Professional Movers." This is a profession where being great counts. WE ARE THE BEST with 750 plus moves and ZERO No-Shows our reviews say it all. We are North Carolina's best moving labor company and "Above and beyond" is our motto. Dont forget to ask about our move out cleaning specials. Here at Pack and Go Moving & Cleaning Services, customer ser…Read Morevice is our #1 priority. (Please remember that our customers aren't the professionals and sometimes book for a certain amount of time and more time is needed to complete their job. This could make us tardy for our next job and this could be you, so keep in mind we want to always be on time but finishing the job is just as important.) Our employees are professional, courteous, respectful, and hard working. Here on Hire A Helper we strive for 5 stars on every job. We know it takes one time to impress or disappoint and failure is not an option. So Don't take chances with other companies that could possibly forget about you or can't deliver 5 star performances every time and be sure to book with Pack and Go Moving because "Moving Is Not A Profession Without Professional Movers."
|Sunday:||10:00 AM - 5:00 PM|
|Monday:||9:00 AM - 7:00 PM|
|Tuesday:||9:00 AM - 7:00 PM|
|Wednesday:||10:00 AM - 7:00 PM|
|Thursday:||9:00 AM - 7:00 PM|
|Friday:||9:00 AM - 7:00 PM|
|Saturday:||9:00 AM - 7:00 PM|
If you would like us to bring any of the equipment listed, make sure to put this request in your order details when placing your order. If additional fees are listed for this equipment, you must arrange payment for these items directly with us after your order is placed.
- Furniture dolly:
- [upon request, no fee]
- Hand tools for assembly:
- [upon request, no fee]
- Hand truck:
- [always included, no fee]
- Plastic wrap:
- [flat price, $30.00]
- [flat price, $10.00]
318 Customer Reviews:
These reviews are from past customers who booked Pack and Go Moving and Cleaning through HireAHelper. Once the job is completed, each customer has the opportunity to leave an unfiltered, uncensored rating. Service providers have an opportunity to respond to these reviews if they choose.
Vernon and his team were awesome. They worked very quickly and efficiently. I paid for three men for four hours. However, the first move of the day ran over and they arrived at my house a little behind schedule. Vernon apologized and brought himself and another man at no extra charge. They moved my entire home contents down…Read More the road to my new home in under two and a half hours. They blew my mind. They took great care not to damage anything. These guys are all business. They do not play, and they all had a great attitude. I highly recommend them and would use them again without hesitation.
I booked this company on the strength of the reviews I read here. Unfortunately, my experience didn't live up to what I'd read. First, they never called to confirm the job (I had to call them to do that). Second, they didn't call to tell me they'd be over an hour late on the day of the job (I called numerous times to get a statu…Read Mores update, by none of my calls were answered). Third, they didn't bring the equipment they said they'd bring (hand tools, furniture dollies), so they couldn't help me assemble the kitchen table, beds, etc. My toolbox eventually came off the truck, so they did end up helping with a couple of pieces. Fourth, they didn't walk through the house to get an idea of where things would go before they started unpacking, leading to lots of confusion later. Finally, aside from Vernon, their attitudes were bad from the moment they showed up...almost like they were mad at my wife and I for having as much stuff as we had (we were very clear about the amount of stuff we had in the job description and booked them up front for 6 house). David, in particular, was a bad apple the whole day, audibly sighing when the things he carried required a trip upstairs and carrying items with no regard for wall damage, etc. (On the flip side, Vernon was a pleasure to work with.) As a military brat, and then a member of the military myself, I've dealt with a lot of movers in my life. This may have been the worst experience I've had, and that's especially disappointing considering all of the positive reviews I've read on this site. I would not recommend this company to others.
I would definitely use these guys again. Even though I was technically out of their area of service, they took my request and sent the two best, young men I could have hoped for. Anthony and Andrew were the BEST! They never stopped once they arrived. They were both respectful of me and my furniture and boxes. They came with…Read More their own dolly and moved the items with great care, being careful not to mark the walls or floors. I would recommend Pack and Go Moving to anyone who needs help moving.
Dwayne, Darrell and Vernon were very professional, polite and hardworking. I can not be happier with the work they provided. I will will highly recommend they, and your company to anyone looking for moving assistance.
"Pack and Go" did a fantastic job loading our 20' Uhaul truck, and helping us empty our home the day before closing. They were on time, they went above and beyond being careful with our large and unwieldy mohogany furniture and packed it so very well, using every bit of space available, and worked additional time in order to a…Read Moreccomodate our requirements. We've unloaded at the destination and everything came through wonderfully. We will definitely use them again when we bring the additional furniture we have in storage to our new home!
Excellent job by Dwayne and Vernon. They arrived on time (though toward the end of the arrival window) and worked hard to finish by the end of the time we'd booked them for. We needed them to pack as well as load and they did that with expertise, care and thought. We would use them again and recommend them to others!
They arrived on time, worked hard, and got my stuff packed into a POD quickly and safely. I only had one broken item (a cheap dip bowl) on the other end. They really knew what they were talking about. They communicated well about how they were packing and about the time as we approached overtime. They were friendly and professio…Read Morenal, and I would recommend them to anyone.
My furniture arrived with lots of scratches and the love seat had a broken leg . Also my mattress were damaged all around because they dragged them instead of carrying them eventho they were protected by plastic zipper bags
I should have realized that there would be problems when the movers showed up five hours late. We had already boxed everything and the boxes were in the garage. When they were loading the dining room table I asked if they shouldn't take off the legs. Their response was they don't need to and the table would be fine. Well, …Read Morewhen we were unloading the container, the dining room table legs were crushed from the excessive weight on the table. I'm not sure if it can be repaired. Also, after they left I noticed a couple items in the garage were missing. My thought at the time was that they were packed in the container. When we unloaded the container, those items were not there. The movers took a lot of breaks and did not seem motivated.Show Response
I'm not sure what crew you're talking about but you should have called our company to get this situation resolved but we never received a call. We all know "No stealing" is the #1 rule but you're the only customer that has said something came up missing but didn't contact the company. We drive compact cars in which our dolly's barely fit and you're blaming us for stealing garage items that you've probably found by now. For future reference if you have this much of a problem be sure to contact th
~ Pack and Go Moving and Cleaning
Great guys who care! Office was very prompt and extremely fair in reducing my move cost even though normally you pay for what you schedule, (there was one less guy than expected and they finishes very quickly). As a corporate relocation specialist, I know good moves, these guys make it easy!
Anthony & Andrew showed up ready to work! I showed them the items I needed moved into my truck and they took over from there. No complaints about the majority of the items being upstairs, they moved quickly and efficiently and handled all items with care. The showed up with the necessary tools for the job and got the hard work d…Read Moreone without taking breaks or wasting any time. They also helped load the items into my storage unit and they packed it all efficiently, finding more space than I thought would be possible! I would definitely use them again!
They showed up when they said they would. They were courteous, careful and polite. They were even helpful when things needed to be rearanged to get to items. They did a great job packing so when I arrived at my destination nothing had shifted. I would use them again in the future.
Great movers! We had 3 relocubes and wanted to see if we could fit all of our stuff into 2 (we only had to pay for the ones we use). They did a great job with heavy furniture and stairs. They packed up the cubes really tightly, it was quite impressive. The only downside was they were 30 minutes late, but they made up for it by w…Read Moreorking over time and not charging us for it. Thanks guys!
Guys did a good job and were on time. We were disappointed that we were charged the full amount even though it only took them 1 hour. We used help in Virginia to load the truck and we were only charged for the time they were there. Would not use this service again.
The worker did not have the correct address both loading in N.C. They were an hour late. Same thing when we got to GA. The worker were late because they did not have the. CORRECT address. It was not the worker problem, the problem was the person I gave the info to.
I was beyond happy with the service I received today. 4 gentlemen arrived to a 4 bedroom house with two living areas and dining worth of furniture and boxes. I had 2 PODS for it all! They were meticulous with every single piece and packed it like a puzzle. They were polite and paid close attention to not hit walls or damage …Read Morefurniture. They will ABSOLUTELY be who we call to move us back in our new home! 5 star for sure!
Crew arrived exactly on time and finished exactly within the 2 hr period that I ordered. They were very pleasant, efficient, and courteous, not to mention that they seemed to work magic packing the large POD !!! I would hire this crew again and recommend them to anyone.
We needed help moving items from a storage unit to our house and Hire a Helper was so easy! The movers were on time, professional and fast! I am so thrilled with their service and it made our move a ton easier!! Will definitely recommend and use them again!
They were a great group - Promptly on time, helpful throughout, and when they found that a piece had been broken in my drive, they stopped and made sure that I was fully aware of it as well as my options of how to get reimbursed. Would definitely recommend!
These guys showed up late without a phone call and didn't do a great job. They brought 3 people instead of 2, so that was nice, but they were not experienced movers. They didn't have any moving straps to carry furniture, and they bumped into walls and didn't wrap anything until they brought it outside. I had 48 blankets and they…Read More probably would have used a total of about 12 if I didn't harass them to use more. Even when I did, they put large furniture items in the POD with only one blanket, and I had to have them go back and re-pack some things that were going to get damaged. I am pretty certain that things are going to be scratched on the other end, and the insurance will only give me $0.60/pound which is basically nothing for nice furniture. I will not use HireAHelper for unpacking on the other end.
They were several hours late. Overall, not a good experience. Communication was horrible. Vernon was not available nor was he proactive to let me know he would be late so we had no idea if they would even show up. I do not feel like I should have been charged for the additional hour over 4 hours, because I have no idea how t…Read Morehey spent their time. There was no way for us to be able to verify the job was completed since it ended up being late at night. They left several items that should have been packed in the POD.Show Response
I apologize for your experience but we did go out of our way to accommodate you because you booked the wrong day. So when we showed up on time you had no pods on location to be packed. So we had to work you in the next day and I even told hire a helper not to charge you a showing up fee for us showing up and and you not being ready. It's hard to communicate and estimate job times because sometimes customers don't book enough time. My crew was left unattended to do your job, so no one was there t
~ Pack and Go Moving and Cleaning
The crew was excellent. Communication from ownership was terrible. They were very late and we had to make several calls to find out when and if they were coming. That would make me hesitant to use them again. However, if I was told that I would get the same crew then I would certainly use them again. So the quality of the cr…Read Moreew saved Pack and Go from getting a poor review.
There was a snafu in coordinating the delivery with the unloading. I informed Pack and Go of my problem. They said not to worry and give them a call when the containers were there. They showed up faster than I expected and went to work immediately and finished the job right on time. They were great.
I was so impressed with Dewayne and his sons! Not only did they knock out my move with 2 flights of stairs, but they were respectful and very courteous. In addition, you could tell they knew what they were doing because all my furniture arrived at my new place as if it had never been moved. Not a scratch :) I highly recommend th…Read Moreese guys and I will definitely hire them again for my next move.
My movers were great! excellent communication via phone & text, and understood i was running a little behind bc of driving down from up north. Kind men who were respectful, polite & thoughtful. Very efficient at their job. They worked hard & did not waste time. I am very impressed. so glad i hired them to unload that truck. …Read Morei would hire them again & i recommend them to everyone :-) A++++
They were friendly and helpful, but some of the crew members were not very careful with the furniture. After several moves that day, personal hygiene was an issue for some as well. They did help us get a lot of heavy furniture upstairs with little complaint, which was appreciated.Show Response
I do apologize for the hygiene issue but I was told that one of the crew members brought his young son along with him to work and he regretfully forgot his deodarant. But I'm glad they were good help for you all
~ Pack and Go Moving and Cleaning
This is the best service that I've ever received as it pertains to moving furniture. They were on time and showed up ready to go. The crew was led by an outstanding crew chief who ensured he tasked his crew appropriately. I requested 2 hours and four people to move a 4 bedroom house into a two bedroom apartment. It was like fitt…Read Moreing a square peg in a round hole but they were outstanding in helping and giving advice on where the furniture would best fit. I would recommend this company and this crew anytime to anyone. Keep up the outstanding work guys and girls!
Weird of advice..... Underestimate the time you think it will take!!!! See below!! The guys that came and helped me were great, couldn't have asked for better help..... They completed the job in less time than I anticipated.... And here is the reason they did not get 5 stars....I paid for 6 hours up front, they completed the job…Read More in 4 but was I refunded the cost of the 2 hours they didn't work on my project.... Nope.... Still charged for full 6 hours.... Even though they left my job to go to another..... Great for them double charging for the same time.... Bad for the customer who is out $140 bucks for nothing!
Movers showed up on time, and prepared. They went straight to work, worked hard, and never stopped moving. Very fast and efficient. They cared for my furniture and items in addition to the property. I will definitely use them again! Thanks again for a great job!!
Pack and Go Movers- The crew I had for a recent move worked very hard. Although they were delayed in arriving due to a previous job, they made sure they worked quickly enough to complete the move within the scheduled timeframe. Also, the crew lead was in touch with me to inform me they would arrive late and also called again w…Read Morehen they were on their way. This actually gave me enough time to adequately prepare the final items to be moved so it worked out very well. Additionally, the crew did a fantastic job packing the pods and made sure they accommodated a few requests we had for the items. They were also extremely careful with all of our items and very careful of the house. We had some really heavy items to come down the stairs and make a turn and they did an excellent job caring for the furniture and the walls. Overall, I was very impressed and grateful to have hired them. Highly recommended! Would definitely use again!
They did a very good job. We've used them before and would again. We paid for 2.5 extra hours, which was worth every penny. They set up beds, put things together, are polite and everything is in one piece. We would be in a hospital if we attempted any of this ourselves. Great Service & a smart idea!
Only good things to say about these guys. They were punctual, hard working, and polite. When an overtime was looming, they offered to stop the "clock" as originally scheduled (4 hours total) - while offering to finish the job - but they obviously deserved to be paid for all the time they put in (an extra hour), especially if you…Read More saw how hard they worked! I'll contact them again when I move again.
They saved my thousands of dollars by packing my items well and only needing one container. What i thought would be a two hours job, took them less than an hour. They were professional and did a great job. They were three hours late but that was not their fault the family that was scheduled before my pack did not estimate their …Read Morejob correctly, but they called and kept me up to date with where they were and when they would arrive. Thank you guys.
Dewayne and his associate were on time and well prepared. Worked hard to accomplish the move in the estimated time. They were very courteous and respectful of our possessions taking proper precautions to ensure their safety to be transported out of state and to be placed in storage. I would highly recommend their service and …Read Morewould definitely use them again.
I hired these folks to help move my stuff. They were supposed to arrive between 11 and 12. They arrived at 2:20. By then, I had already moved all the boxes, and any light furniture I could. Having said that, once they arrived, they got started immediately, and busted their butts to get the job done. Ultimately, the guys worked…Read More VERY hard!! if they had not been late, this would have been a very good experience.
First, I want to give a 5 star rating to Hire a Helper. They really stand behind their product. I scheduled my move as the first move in the day and I confirmed it the day before with Pack n Go. It was extremely important to me that they be on time as I had a flight scheduled for the afternoon. They always give you a one hou…Read Morer window to arrive but seeing as I was the first appointment of the day I was really hoping they would be closer to 9 am than 10 am. Unfortunately, by 9:50 am, no one had arrived so I began calling Pack n Go. By 10 am, Hire A Helper also began calling and texting Pack n Go. No answer. Hire A Helper than started calling other movers to see if someone could get out to my place within the next hour or two in order to complete the move as I was leaving that afternoon on a plane. Finally, at 10:15 am I reached Pack n Go and Vernon learned that my group was 3-4 miles from my house and he stated they had left at 8;30 am that morning and didn't understand why they were so late. They arrived at 10:20 am, just as Hire A Helper had found me a replacement group of movers -- this is why they are an excellent company to work with. Vernon advised me that he had sent 3 men and was giving me the 3rd man for free because of the mess-up in arriving. In retrospect, I probably should have booked 3 men and seeing as they were already on their way, I suspect that I was being given the 3rd man for free anyway, but regardless, the 3rd man was very helpful. The 3 laborers finished the move in about 2 hours and 20 minutes. That put them right back on schedule which I greatly appreciated. The group did a FANTASTIC job getting everything loaded quickly (Junior was an excellent supervisor!). Where we ran into a problem was that I had requested shrink wrap at a cost of $25 and rope at a cost of $10...which I was charged for. When the team arrived...it was without any shrink wrap and without any rope. I ended up running to the local Walmart for the rope. Of course, they have agreed to credit me back the $35 because they never provided the supplies but really, I would rather they had come prepared. Additionally, I had checked the box that they should bring a furniture dolly and hand tools. Neither of those items made it to the site either. So a somewhat mixed review. I feel the company does try to provide an excellent job to all its customers but they need someone to coordinate sending the teams, on time, and with everything they need that has been requested. I would still recommend this company despite these problems and I enthusiastically recommend Hire A Helper.
We were assisted by Vernon and Dwayne, from Pack and Go Moving. They were a bit delayed by weather, but kept us informed about the delay and the new arrival time. Both were friendly, professional and very efficient. We had a few VERY heavy, irreplaceable antique pieces that we were concerned about. NO problem. Moved without a…Read More scratch. As soon as they arrived, we asked if they minded staying an extra hour and they were happy to oblige. Start to finish, was exactly three hours and they removed one POD and two 15" rental trucks worth of furnishings and boxes. Good crew and I have no issues with recommending them. Thanks, Vernon and Dwayne (Duane).
Vernon and Dwayne were extremely helpful and diligent. They cared for all of our belongings, ensuring that each piece had cardboard separating them to diminish chances of scratching. They were a few minutes late, but got everything done that was required. Vernon is an expert 'tetris' player and maximized the space in our moving…Read More truck. I'd absolutely use them again.
Vernon and his assistant showed up on time, worked very hard and efficiently to move my mother into her new apartment. They had a fairly long way from curbside to her apartment to move her furniture, and did so without complaint. I'd definitely use them again.
The helpers arrived 15 minutes outside the arrival window but were coming 1 1/2 hours away from my destination. A phone call alerting me that they were running late would have kept me from even noting it here. Once they arrived, they jumped right in, did a great job and were finished an hour earlier than I anticipated. I have…Read More more remodeling to do to my house and would definitely use them again.
The two gentlemen we hired showed up on time and helped load a rental truck with pre-packed moving boxes (some containing fragile items), furniture, and other assorted things for a move from Sanford, NC, to Reno, NV (with stops in Denver, CO, and Cheyenne, WY). They did a great job packing the truck as not a single thing was br…Read Moreoken once we arrived at our destinations. They worked quickly and made sure we were happy with how they loaded the truck. They took the time to survey what we wanted loaded and how we wanted it loaded (i.e., "last on, first off" since we were making three stops in different parts of the country). I would highly recommend them again. Excellent!!
They were on time, they helped with packing the boxes, carried the boxes to the pod, they work really hard and I did not have any water to give them so I left them a big tip to get something to eat. I would use them again if needed. I applaud their services.
Great Job!! I was a 700 mile household (4 bedroom) move in a 26' rented truck. My two helpers were on time, clean and personable. I needed them to load the truck with my belongings that I had already packed into boxes. They immediately got to work and, without much direction from me, loaded my truck in a very professional manne…Read Morer. They worked without a break for almost 3 hours and only stopped to use the restroom a few times. The loading was accomplished without any breakage and when I opened the truck at my destination, the load looked exactly like it did when I started the trip. I would use Pack and Go Moving again without a second thought.
The crew worked hard unloading the PACKRAT pods (2) and were cheerful the whole time; even with all the heavy items going upstairs . I estimated it would take 3 hours, but they were done in 2 hours and 15 minutes. They did no damage to the house or to the items being moved. I would recommend them to my friends.
Vernon and Junior did a superior job! They contacted me when they were 45 minutes away; arrived on time; listened to my moving needs; did not need any direction after that point; worked hard together; were super safe and respectful of moving my things; and I would absolutely contact them again for moving.
HireAHelper was refereed to me by a colleague at work and this is exactly the help I needed.I made the reservation a day before the move and it was confirmed almost immediately. I needed help with moving the heavy stuff to and from the uhaul because my hands have been hurting and I am currently unable to carry anything heavy. My…Read More wife and I are so glad we choose this company. They arrived on time, they were really helpful and made our move a whole lot quicker. They coordinated with us on what goes where. Hours after we had moved and the guys had gone we were still thankful on how helpful they were. I'll always recommend them.
Pack and go moving was on time and courteous during the whole moving process. They called ahead of time to let us know their ETA; after they arrived, they asked a couple questions to get a general idea of what and how much they are moving, and then they got right on to working! They were efficient and strategic with the way they…Read More move your stuff and how they pack up your truck in order to maximize the space of the truck plus caring for all the items in there. Great experience, one of the best I have hired throughout my whole military moving years!
After calling to confirm my order because I never heard from them, they weren't able to provide a time that they would be showing up on my date but continued to reassure me that they would be there at my scheduled time. The date of my move, no one showed at the time. I repeatedly called and texted the company for two hours. M…Read Morey family and I ended up having to move two thirds of the truck ourselves so we didn't pay a late penalty for the moving truck. The two guys finally showed up at 11:15am when my scheduled time was for 9am. I would never use this company again and I hope my review saves the next person from the same experience.
Professional and courteous. Amazingly hard working - I cannot believe how much they did in 2 hours. Moving and loading was fast, careful and efficient. All with positive attitudes and smiles. I have to move again in six months and will definitely use this team. Thanks for de-stressing my move!!
The two guys that came out to pack us up were absolutely awesome. They had 99% of my place packed on the truck in just under 2 hours. Would have taken me all day. They were nice as could be and very professional. The truck was packed perfectly. Nothing shifted or broke in the hour and a half drive it took me to get to the new pl…Read Moreace. They were later than the agreed time but they called me twice and also Vernon from the office called to let me know they would be there. Just running late. All in all they were great and I will definitely call sgain when I move next time. But hopefully not for a while!
They were on time and even called to give me a heads up when they were close. They worked very hard and were respectful with our property. They packed our truck so well that everything fit in one truck and we could return our trailer and get a refund ??. We would definitely use them again!
Great guys that treated my things like their own! They were on time, very professional and never stopped moving! I still can't believe some of the things they were able to move the way they did. A pleasure to meet and work with these guys - I will only use them in the future. Highly recommend!! Matt (moved from Akron, OH)
The guys were great! They were on time, worked very hard to do everything we asked in the time allotted, and took care not to damage anything. I would highly recommend them and will use them again myself when the need arises. Thanks guys!
They were very, very skilled with packing. And they did it in the time planned. They were helpful to answer other moving/packing questions that I had. They brought the right amount of supplies. I have already referred them to the two brokers that managed the listing and sale of my house. I would use them again.
I was super happy with them. I had 3 guys for 2 hrs and it wirked out great. The movers were friendly, on- time, and really hard workers. They disassembled a complicated bed in no time. I would definitely use them again. My only criticism is that I would have liked it if they had worn some kind of uniform-- even just the same t-…Read Moreshirt. It would have given that professional edge.
Absolutely amazing service! The gentelmen provided exemplary service, and went above and beyond expectations. If you are moving and do not use this crew, youre missing out. Thanks guys for your hard work. Took excellent care of our belongings, punctual, and would absolutely use again. Highly recomended- and I am not an easy per…Read Moreson to please. Awesome crew!!!!
The Pack 'n Go crew who loaded our PODS was outstanding! They arrived ahead of the scheduled time, worked at a pace that amazed us, packed our PODS without wasting an inch of space, and did it all with cheerful, positive attitudes! When the helpers at our new destination unloaded our PODS, they commented on the superb packing …Read Morejob the loading crew had done! All of our possessions were treated with care and not one thing was damaged. They were also very careful with the walls and doorways inside the house. We can't say enough good things about our crew!!!
Excellent follow up, called before arrival knowing they may be delayed at an earlier job. Worth noting: We reserved the job asking for 2 men for 3 hours for a total of 6 man hours. We had unloaded by ourselves a large percentage of our boxes the day before and knew we would only need the men for 2 hours, so only 4 man hours. We …Read Morewere told we would only pay for the time used as long as there is a minimum of 2 hours. 3 men were assigned to the job, though we asked for 2, and they finished the job in 50 minutes. But, you have s minimum of 2hours you must pay for each man working. SO- we originally reserved 6 man hours, determined we only needed 4, the job was done in less than 3 man hours, but still we ended up paying 6 man hours. In the end, we didn't mind too much because the speed was more important to us, but it's important to know for your own planning. 2 of the 3 men were excellent, 1 hit a couple of walls but no damage was incurred. Yes, we would recommend again.
I was very pleased with the service from this company. Eddie, Vern and Lamont were very efficient and friendly and did a great job. They called on their way which made me feel relieved that they would be arriving as planned. I would use them again!
My experience with Pack and Go was very positive. They packed one 16' container at my old residence and unloaded two of them at my new home. If their previous job was running long, Vernon was great with communicating arrival times. Eddie and Ismail were great- hard working, respectful of my belongings and careful not to ding the…Read More walls, doors, etc. They did not stop until the job was done. I would definitely hire them again and recommend to friends and colleagues.
Our guys hit the ground running and never stopped! We realized at the 2 1/2 hour mark we really needed them for an additional hour and asked if they could please stay -- they still had two more jobs after us! They graciously helped us out which was very much appreciated. The temperature was hotter than the surface of the sun …Read Morethat day!! They were so, so careful with everything - we had zero damage to anything. Highly recommend Pack and Go!!
Our 2 movers were very helpful and respectful. They arrived on time, helped unload our truck (which had some very heavy pieces of furniture I might add) and finished in a timely manner. I would definitely use this company again and I highly recommend them.
I was extremely pleased with the level of service Pack and Go Moving provided. They were actually able to come early, worked hard the entire three hours that we had requested, and loaded the truck very efficiently. I would definitely use these guys again.
The first crew that was sent to me broke down on the way so they sent a new crew. These men worked very hard, taking my furniture up a flight of very tight stairs and small doorways. They were prepared for the job, removed and replaced doors that were in the way all the time having a joyful attitude. I would definitely use th…Read Moreem again.
They did a wonderful job in a tough situation! When the movers arrived, we let them know that we were doubtful our stuff would fit into the container. They surveyed what we had, agreed, and then promptly helped us prioritize heavy items and did an AMAZING job of utilizing all the space to fit in as much as possible. I was ama…Read Morezed at how close they came to fitting our house into a too-small pod. I'd highly recommend them to anyone.
Fantastic! The guys were right on time, finished up early (impressive given we were moving into a second floor apartment!) and took a lot of care with all our belongings. We will definitely be hiring them again when we move into our new home in 6 months!
The crew was delayed slightly due to their prior job and traffic; however they more than made up for it. They were in and out in less than half the time anticipated and were incredibly polite. I would highly recommend their services to anyone!
My movers were on time, prepared, hardworking and respectful. I have moved every 2 years (at least) for the last 20 years and I have never seen anyone pack a truck as well as these guys did. I don't know how they did it... but the fit everything in.. protected with blankets... with not one extra foot of space. They worked har…Read Mored, fast and autonomously. When they had questions, they asked. Otherwise, I let them alone to do their work. They were extremely respectful of me and my property. My move would have been incredibly painful without them. Thank you and them so much. I would absolutely use them again. Stress and sweat free. - Jackie
I booked Pack & Go Moving for 2 dates so that they could help me move our furniture and other items out in two stages for selling our home and a long-distance move. So far, we've only had the first appointment, but it went so well that it has relieved a point of stress regarding the 2nd appointment. They were fast, efficient, …Read Moreand did a very thoughtful job of utilizing all the space in our moving pod. They took great care with our stuff, asked us questions when there was any doubt about what should be moved, and were overall very professional. I am very happy to use them again for the next stage of our move and I'd strongly recommend them to anyone.
These guys were fantastic! They got the job done so much faster than expected, and packed everything into my PODS container well - like Tetris masters. They were nice guys too. To answer the questions... On time, prepared, worked extremely hard (these guys were beasts), very respectful, and if only you guys were also where I am …Read Moremoving to... Definitely would recommend Pack and Go Moving.
Two men arrived on time and began working immediately and never stopped. One problem was that they were both going in different directions and I could not tell them were things should be placed. They completely filled my garage (and it's a 2 car) when everything could have been placed on one side allowing me to get my car in t…Read Morehe other. Another problem was that, although both men used hand trucks to bring boxes to the garage, one took a shortcut and came up the concrete steps, in the front, over my wood floors without any protection on them, and down into the garage. Thankfully, the other man had the good sense to walk around the back of the house to the garage. The biggest problem, however, was the dirty handprints they left in very room (including halls and stairwells) they were in. I told them when they arrived that my home was freshly painted. After they saw the dirt they left, one of them said his gloves were dirty. I caught the other one trying to wipe the spots with a dry paper towel... smearing them even more. I declined having their manager clean the walls and have since washed off what I could and repainted what didn't come clean. I paid for three hours of labor so they wouldn't have to rush and paid for an extra flight of stairs because I knew the job was somewhat tricky but I feel I got cheated.Show Response
I'm truly sorry for your experience but I did offer to have it cleaned and I sent the crew back out free of charge the next day to help you move more items around. It's common for smudges to get on the wall but that's why we offered to clean the spots and you declined. There was no damage to anything and we should have been given the opportunity to wipe the walls down for you and made it all right before left this review. We did offer and you declined.
~ Pack and Go Moving and Cleaning
The guys were on-time, and did a great job of packing up and then unpacking my furniture. While it was a small job, I'll be calling them again when it's time to move the wife up from Florida. Courteous, helpful and willing. Just can't ask for more. Thanks!
Love this company, the guys were professional, kind and very gentle with our stuff. We moved and did not have anyone to unload the 16' truck, so I got on line and found this company and I'm so happy I did. It only took them 45 min. Thanks so very much guys!!! I'll see you next time. …Read More
Vernon and his crew were PHENOMINAL...!! I had the truck staged and ready to start unloading. To my surprise, as Vernon came up to introduce himself to me, his crew LITERALLY came out of the car, and went straight to the truck and started unloading. They wasted no time whatsoever. The entire crew were professional, polite, an…Read Mored HARD WORKING. They had my 26 foot truck unloaded in no time. I will be moving again in a year, and Lord willing, I will DEFINITELY use Pack And Go for my move. Truly a class act.
The crew did a really great job, they actually got everything done in one hour. What I wasn't happy about was the fact we reserved a 8am to 12pm time and the night before were told they were coming around 1 and 130. What actually happend was the crew got there at 4 but it wasn't their fault it was the person whos job they did i…Read Moren the morning. That really put us behind regarding the rest of the weekend but we were happy they did a great job and were supet friendly and nice.
Great Team. Dwayne and his sons, Andrew and Anthony arrived in the window that was given and were ready to get to work from the get go. They worked hard and steady for the whole time hired and they took great care in loading and unloading all of our furniture. We were loading from a third floor apt and a storage unit at a diffe…Read Morerent location and it took longer than I expected. I hired them for 4 hours and we arrived at the unload 3.5 hours in. I asked them for an extra hour and even though they had booked another job later in the day, they stayed and worked extremely hard till the truck was empty. There were some small scraps in the u-shaped stair well of the house but it was a very tight fit for most of the furniture going upstairs and I was honestly surprised there was not even more. All three were very respectful of us and our things. If we every need help moving again, we would be honored to hire Dwayne and his sons.
I hired Pack and Go Moving to unload. Due to problems on originating side of move, I had to delay unloading by 2 days and had no problem rescheduling a different day with Pack and Go Miving. They arrived on time and ready to work. They were fast (4 man team) unloaded a 26ft box truck and 12ft trailer in less than 3 hours for a …Read Morethree bedroom ranch house. They asked where I wanted items placed that were not marked and were careful with furniture and fragile items. I would hire Pack and Go Moving again. I wish I had them on the originating side of the move.
These two men got here and started right away. They worked very fast and was done unloading a 16' container in 2 hours. They did not stand and talk but were very friendly and made you feel like you had known them for years. Would recommend this crew again.
Movers were lateShow Response
Hi, we apologized for the delay, but we did move your date because your original date didn't work for you and it ended up on a weekend in which we are our busiest. We did accommodate you by knocking off time for your move because customer service is our #1 Priority. Other than the tardiness you were happy with the work my company provided. It's tough in this business when you're #1 because the last job can go over and make you late for the next job which is out of our control.
~ Pack and Go Moving and Cleaning
The two gentleman that moved our two bedroom apartment from one in town location to another were two of the hardest working professionals I have ever meet. They came prepared and worked hard to finish the job. Highly recommend this company.Tom
We were _extremely_ satisfied with Pack and Go Moving and with HireAHelper. We highly recommend both services. Mr. Jones and his crew were on time, prepared, professional, diligent, courteous, and very respectful of our property. We would use them again in a NY minute. Their professional approach is the way things o…Read Moreught to be. They were non-stop (except for normal breaks) and very easy to work with. Mr. Jones is also a very skilled packer. He was able to fit everything carefully into our truck.
Very happy with Vernon and crew from Pack and Go Movers. I brought a 26' truck to a storage facility in NC. There was extremely heavy rain when I arrived and Vernon was very accommodating in working with me to find a 4 hour gap, to unload the truck. The men are professional, hard working and resourceful. We filled both an indoo…Read Morer and outdoor unit. From heavy mechanical items to cases of glass everything was handled with care. Will use them again and recomend them highly.
Our movers were really great and were so careful with all our belongings. They got here on time, were very hard working and only took one short break in the time they were here. They actually finished 15 minutes early. We had many items that they had to carry upstairs and they did this with care and speed. We were very imp…Read Moreressed with their professionalism and courtesy. We would highly recommend them to anyone looking for help with unloading or moving.
So, here is my (*****), problem with the service, no one disclosed to me the minimum hours were 2, I thought it was 3 based on what the previous loaders charged, so I was charged an additional hour at $75., and when they were done unloading in an hour, that's a bit pricy for my taste. If the movers were really good I guess they …Read Morecould have said you paid for three hours so what else can we do to help instead of okay we're all done. Then I ask them to put a bed together, and a table, but guess what the previous packers put the screws somewhere else, still have not found them, great pro packers, not like there's not enough stress as it is with a move across country. Anyways I would recommend shopping hire a helper did zero to help, and as I said I will never use them again! Hope my high blood pressure helps someone else. No joke, regards, Mark P.S. They worked okay, arrived close to the appointment time, nice guys but as I stated earlier I would have rated them excellent if they would have gone a few steps out of their way to have givin me what I paid for, also their tip would have been reflective of someone out to do an excellent job instead of an okay job!
These guys are amazing. I have used them for both of my moves in the Raleigh/Durham area. They are punctual, polite, respectful of the property and your belongings, and they work in a timely manner. I cannot say enough positive things about them and would freely recommend them to anyone looking for assistance in moving.
1hour and 45 min late!!!Show Response
We do apologize but your work order stated that you were flexible and we gave you a 9-10 AM arrival time and showed up at 9:30 so I don't understand the the 2 star review for being late not to mention your move was very successful with no damage and completed in the allotted time.
~ Pack and Go Moving and Cleaning
I hired 3 helpers to unload an ABF trailer. They were prompt, courteous, and careful with my things and my home. They were extremely apologetic for a small mark they made on a wall. That's the least you can expect from a big move! I would hire from Pack and Go moving again in a heartbeat. Plus, hiring them on Hire A Helper is su…Read Moreper easy.
They were not on time. Set up for 11 - 12 and they arrived at 1:30 pm. I had to start unloading myself! Then I couldn't get a refund on the 3rd hour when it took less than the 2 two hr minimum. Not a good experience.Show Response
We do apologize for the tardiness but sometimes customers book us for a certain amount of time and it takes longer than they expected to complete the job which makes us late for the next job and there's no way we'll leave a customer with a half finished job!! In your case the job was completed faster than you thought and it clearly states our policy for booked time on Hire a Helper. My crews get paid for the time you pay for and this is an incentive for them to complete the jobs faster.
~ Pack and Go Moving and Cleaning
Our Movers were polite, professional and we were pleased that there were no broken items. Dewanye, Eddie, Ryan and Ishmael used their time efficiently and we were impressed with their ability to finish the job faster than we anticipated. Great job guys!!
I have used Pack and Go twice now. They were stellar both times. I was so impressed with the first crew that I asked to get them the second time. Vernon agreed Dewayne would be my guy. Well, life being what it is, and these guys are working there tails off, Dewayne got delayed. A different crew showed up, on time like t…Read Morehey committed. Commitments are important. Wow, the second crew was great too. I cannot recommend them more highly. BTW - Both times their job was to load my 20' trailer. I had a lot of stuff, especially the second time. I would have bet $100 no way will they get it all on. They did... God bless them all. Each crew member was so polite, and so considerate.
Amazing pack job with only inches to spare! Piano, glass front corner china cabinet, oriental rug, complete masterbedroom set with king bed...and much more! Job ran way over the minimum 2 hours but I truly don't think any 16 foot Pack Rat could be properly packed in the quoted time. If you are considering packers I would count o…Read Moren 4 hours.
The guys did a great job loading the moving cube. I don't know how they got everything to fit and how they finished so quickly. They were really nice, too. It was a pleasant surprise to see them arrive a few minutes early, ready to work. I would definitely use them again and will recommend them to my friends.
I would highly recommend Pack and Go Moving. Their communication is outstanding...it is quite apparent that they place a high importance on the reputation they have earned. They make it known they are there to impress you and they do not disappoint. I heartily recommend Pack and Go Moving without reservation. Hire them, you will…Read More be glad you did! Our experience: On moving day we were a middle job so they were coming from another, which of course ran over a bit. However they called twice before to advise of new ETA (only off by about 40 min) and promised they'd make up for it...which they by comping a generous portion of the end of my job, which also ran over due to some hiccups on my end with our storage unit. The crew was clean, professional, friendly and all business....no wasted time. Everyone was actively engaged in the move the entire time (which cannot be said for all moving companies I've worked with).
Vernon and his crew were wonderful! They called before they came and we're on time. They quickly moved all of our boxes from the garage to the upstairs storage room where they neatly stacked everything. They also moved a few heavy pieces of furniture upstairs and the whole time took care not to damage the walls or flooring. …Read MoreI would recommend Pack and Go Moving to anyone!
They came the same day. When we requested last minure. Very professional, fast and considerate. Pack and Go unloaded for us, and the care they took helped minimize any damage left ny the company who loaded very poorly into our pack rats. Highly recommended. Will definite use again if we need someone.
From the minute they arrived, they worked consistently and efficiently. They handled my things with extreme care and were polite, respectful, and friendly. They finished the job within the allotted time, saving me some extra charges. Would definitely recommend this company!
They arrived exactly on time and from the start you could tell that these 2 professionals were very adept on how to properly pack a POD. At first I was a little nervous that there would not be any straps used to secure the cartons. That was soon overcome by how I saw them arrange the boxes and cartons so they were completely we…Read Moredged in and very tight. I was in a 16 foot POD and it was about 3/4 filled and they finished loading in about 30 minutes. I would highly recommend Pack and Go for your next move.
Very communicative, they called to confirm arrival time so I could plan my arrival at the storage unit, and handled loading the moving truck in an efficient and strategic manner. Everything arrived in perfect condition, and the move was completed on-time.
Awesome guys! Really knew what they were doing, very nice and respectful, didn't complain about anything and worked very hard. We even ended up hiring one of them for the next day to drive our truck to Florida with virtually no notice. We will definitely hire them again.
The guys were excellent. They showed up on time (even a little early after checking to make sure that would be ok by me). They were polite, treated my stuff with respect, and moved very quickly to make sure the job was done quickly. I definitely recommend them to anyone that is moving in this area.
Vernon and Wayne did an amazing job packing up our two-story home. We would definitely use them again if we weren't leaving the state! They were incredibly responsive, right on time, and got the job done in exactly the amount of time they said it would take. My wife and I were very impressed.
Vernon and his team showed up on time and did an awesome job! Their price was very reasonable. They worked hard and did everything that I asked them to. Money very well spent. I will use them again without hesitation or recommend them to my friends. Thanks a lot guys!
What an incredibly wonderful experience. The guys were all at our house on time, would barely take a break even when we asked, and were so professional. We were extremely concerned with getting our entire house packed into two pack-rats. These guys packed the units perfectly and were so careful with our belongings. Everything wa…Read Mores treated like it was their own. We will happily use them again and look forward to seeing them. It's understandable why they have an all 5 star rating. Thanks again guys!
Excellent - Packed everything perfectly and placed items throughout new homeShow Response
Thank you for the great review and I hope you enjoyed your crew. Just remember in the future you can give us a call if our services are needed.
~ Pack and Go Moving and Cleaning
Definitely recommend these guys without reservation. They were worked quickly and carefully.Show Response
Thank you Mrs. Jordan it was a pleasure working for you and your family and we look forward to working for you in the future.
~ Pack and Go Moving and Cleaning
These guy's rocked it. Showed up early, went to work & got it done. Nice, professional & respectful. Best money spent on this moveShow Response
Thank you Theresa, it was a pleasure working for you!!!
~ Pack and Go Moving and Cleaning
We booked Vernon and his team last minute after realizing that we could not handle the 230 mile move ourselves. They were prompt and handled our belongings with extreme care. They worked extremely hard and we truly appreciate their help. My family and I would recommend this service to anyone. Affordable and professional. 5 star…Read Mores!!!Show Response
Dane thank you for booking with us!!! We enjoyed working for you and we loved the hospitality from you and your family. If needed in the future don't hesitate to book again.
~ Pack and Go Moving and Cleaning
They were very professional, worked hard, fast and did and excellent job!Show Response
Thank you Mrs. Judd!! It was a pleasure working with you and for you. We look forward to seeing you in the future.
~ Pack and Go Moving and Cleaning
Courteous, Helpful, Prepared, and Prompt. They were a tremendous help. I will use them in the future and will recommend them to everyone. I hired them impromptu and they were able to get back to me the same day! I hired them before 9:00 AM.Show Response
Thank you for being great customers. We enjoyed working for you "5 stars for the customer!!!"
~ Pack and Go Moving and Cleaning
Really appreciate their work. Came on time. Finished within 1 hour. No damage. Took care of all stuff like their own. If there is more then 5 star for rating, I like to give them more than that.Show Response
Thank you Mr. Patel, it was great working for you and if you need our services in the future please don't hesitate to call
~ Pack and Go Moving and Cleaning
These guys came out and helped me on last minute notice. They were very careful and made sure nothing was damaged. A++Show Response
Thank you for giving us a chance! If our services are needed in the future feel free to book us again.
~ Pack and Go Moving and Cleaning
Pack and Go Moving and Cleaning is based in Spring Lake, NC and covers a 80 mile radius. Travel fees are included in the prices you see.
Service area includes:
- Bear Creek
- Black Creek
- Buies Creek
- Cedar Falls
- Chapel Hill
- Eagle Springs
- Four Oaks
- Fuquay Varina
- Holly Springs
- Hope Mills
- Jackson Springs
- Laurel Hill
- Lumber Bridge
- Mc Coll
- Mount Gilead
- New Hill
- Newton Grove
- Pine Level
- Pleasant Garden
- Pope A F B
- Red Springs
- Seven Springs
- Siler City
- Snow Camp
- Southern Pines
- Spring Lake
- Tar Heel
- Wake Forest
- West End
- White Oak
- Willow Spring
- Wilsons Mills
Licenses & other Business Information
Pack and Go Moving and Cleaning has listed their business credentials below. These range from local licenses (like a city business license) all the way to federal ones (like an MC number.) HireAHelper requires that moving labor providers operate within the law. Sometimes service providers make an extra effort to provide features like background-checks, uniformed crew members, or commercial liability insurance. These are the types of credentials you'll see below.
Verified - This badge means Pack and Go Moving and Cleaning has gone the extra mile and submitted proof or documentation of this credential. HireAHelper staff has reviewed and verified the document.
|I offer uniformed crew members :||Yes|