Five Star Moving LLC

(4.8 out of 5 / 313 reviews)

Kansas City, KS / Moving services within 22 miles

Booked on 999 moves through HireAHelper

313 Verified Customer Reviews

Closed Today

15 years in business

Kansas City, KS / Moving services within 22 miles

Booked on 999 moves through HireAHelper

313 Verified Customer Reviews

Closed Today

15 years in business

Get to Know Five Star Moving LLC

***NOTE: TO MAINTAIN THE HIGHEST LEVELS OF QUALITY & SAFETY, ANY 20' RENTAL TRUCK LOAD & UNLOAD (LOCAL) IS REQUIRED TO HAVE 3 MOVERS MINIMUM, ANY 26' RENTAL TRUCK LOCAL, OR ABF OR OD TYPE FREIGHT TRAILER LOAD ONLY, IS REQUIRED TO HAVE 3-4 MOVERS MINIMUM. IT'S FAR MORE EFFICIENT, MORE GETS ACCOMPLISHED, IT'S LESS LABOR COSTS, AND IT'S MUCH SAFER FOR YOUR PROPERTY AND OUR CREW AS PER INSURANCE REQUIREMENTS!*** Here at Five Star Moving, our dedicated crews are professionally trained MASTER MOVERS taught by Kansas City's best moving professional, a premier LOADMASTER without equal, utilizing his over 33 years of genuine nationwide, major moving experience with the best, award-winning, top National Moving Companies, Agencies, Independent Over-the-Road, Coast-to-Coast drivers, etc. We also have every type of PROFESSIONAL MOVING EQUIPMENT including all types of piano moving equipment, 6 wheel carts including all terrain, ramps of various sizes, newer, clean, quilted moving pads to handle any kind of move correctly, safely, and efficiently. WE ALSO HAVE AN 18 FOOT OPEN TRAILER W/ 4 FOOT HIGH WALLS WITH RAMP FOR LOCAL MOVES AND DELIVERIES. Choose the best moving experts in the area for a very affordable rate! Five Star Moving LLC! ***HIRE A HELPER NOW OFFERS COMPLIMENTARY STANDARD REPAIR COVERAGE INSURANCE, OR YOU CAN *UPGRADE* TO FULL-VALUE REPLACEMENT COVERAGE!

Credentials

Licensed Business:
License Number
15980-00920
Issuing City
Kansas City, Kansas
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
The Cincinnati Specialty Underwriters Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
MC#/DOT#:
MC #
ICC MC# 916934
DOT #
USDOT# 2598267
State Lic/Cert Name
State Lic/Cert Number

Moving Services

Move Help

Day Labor

Moving Reviews

Real Kansas City area customers. Unedited, unfiltered reviews of Five Star Moving LLC.

4.8
313 reviews
88%
9%
1%
2%
1%

Mark M

(1) 8/11/2017 Olathe

Appt. Confirmed night before at 9:48pm for 10:00am the next morning. At 10:18am received a call from Five Star that they are running a few minutes late and would be at our place no later than 11:00am. At 11:32am they still had not shown up so I attempted to contact them with no success. At 11:34am I contact HireAHelper to cancel the order. At 11:43am I received at call from Five Star saying that they had guys that walked off the job that morning and they where trying to get replacements to handle my job...I advised them based on the delay that I had just cancelled the job...the owner hung up on me! Very Unprofessional Service Related Business would never recommend or use.

Mover's response:
This is a "review" for a job we didn't perform, from a person who ended up not being our customer. Following so far? That day we had a totally out of the ordinary situation, but we got it under control and in the meantime, kept in constant contact keeping him updated. But every time we did, the nastier he got! Then letting him know we're 15 mins out from his house, his total mental breakdown complete and while cancelling, screams what monsters we are in the most vile, unacceptable language!!!
- Five Star Moving LLC

Sharron M

(5) 8/8/2017 Kansas City

Very professional, strong, efficient, careful.

Don L

(5) 8/7/2017 Overland Park

The Five Star team (Jason, Jerry, Jamal, Vance) did an excellent job unloading my ABF 28' trailer. They called ahead and let me know they were enroute to the house. They arrived on time and got right to work. The team was hard working, courteous, and careful with my belongings. They even took the necessary time to carefully unload and move my 995lb hot tub. My in-laws will be moving in the near future and I will be calling Five Star Moving to help me with that move.

Margaret D

(5) 8/2/2017 Kansas City

I am so glad we used this company! From start to finish, they were professional and prompt. The workers were punctual, prepared, and courteous. They worked hard and took good care of our belongings. The reservation and confirmation process was structured to ensure a smooth move. We would definitely use them again and are so grateful for the way they made our move so much easier.

Jim M

(5) 8/4/2017 Kansas City

On time...Great workers.. Personable ...reviewed the extent of the job first...then set to work filling the Pod carefully and economically...really knew what they were doing, exceed expectations, in fact finished a little early and got everything in which surprised us in that there was still room in the Pod fora few more things ...which we took advantage of on the fly. I would recommend these two gentlemen to anyone! Will ask for them for phase two of our move, depending on what we elect to do.

Kevin B

(5) 7/8/2017 Shawnee

Amazing moving group! Had a group of 4 show up and did a quick walk through with them all to show all the items. They got right to work and with some grandmaster level of skill they tetrised the **** out of our stuff into the pod. They brought a lot of supplies with them and made the whole process stress free. Never not using movers again and I will use this group as long as I am in KC!

Roger H

(5) 7/6/2017 Stilwell

I must say that I was apprehensive to hire help with loading but these men worked harder than any team I've seen work before. They operated as a team and took direction extremely well. They loaded every inch of the truck leaving not an empty spot on the truck or trailer. I would highly recommend this company of experts.

Tyrone T

(5) 7/5/2017 Independence

THEY DID A GREAT JOB. THEY COMMUNICATED, THEY WERE CAREFUL WITH MY BELONGING, AND THEY WHEN ABOVE AND BEYOND.

Chris K

(5) 7/3/2017 Kansas City

It was a hot and 3 flights of stairs, nice job!

Bob M

(4) 6/23/2017 Lenexa

Workers showed up on time and got to work. There seemed to be an issue with which one of the 3 guys was in charge. 2 of the men thought they were and had some difficulty in resolving the matter. A lot of discussion and time wasted in the process. Eventually each one of them did what they thought was right and kind of ignored each others request on how to load the truck. It was a little frustrating on my part to watch as I worked for a moving company many years ago and know the process of what and how to load a moving truck.They did a good job moving my things with little to no damage done. They were very polite with me. I would use them again but I would have a discussion before hand with the owner.

Mover's response:
And what's most frustrating is that during the discussion that I have with all customers beforehand as well as what's stated in the initial email, is that if anything at all is not going according to plan, call immediately and it'll be immediately alleviated. 2 weeks later, this is the first I'm hearing of this!! Both have been SEVERELY reprimanded! But I wish I'd been informed about this then! That's why we have clearly stated procedures about any glitches, so it never becomes an issue.
- Five Star Moving LLC

Service Area

We handle moves within 22 miles of 2444 South 42nd Street, Kansas City, KS 66106.

Get To Know Us

What can a customer expect after booking with you?

You can be assured you are on our schedule and your move will not be at the mercy of an overbooked calendar.

What can a customer expect on moving day if they hire you?

Your worries are over.

How should a customer prepare for moving day?

Don't push everything towards the doorways of rooms. If you have children and/or pets, a play day away is a safe day yay.

What types of moves have you handled?

Just about every type there is.

What's your favorite part about being a mover?

Knowing my hard-won skills benefit those who need our help.

What training do you provide your crew members?

It's a training that never ends. Every day I'm always finding new examples of ways of teaching and sharing with my crew the depths of my knowledge from the 3 decades of top-of-the-line moving experience.

Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We don't accept next day requests.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
upon request, no fee
Furniture dolly or straps:
We have all types of pro moving equipment include these, vending machine dollies, 6 wheel all-terrain dolly, ramps of varying sizes, carts, etc., (always included, no fee)
Hand tools for assembly:
In addition to a full complement of good quality tools, we bring mattress straps & shoulder harnesses. As well as a medium ladder., (always included, no fee)
Hand truck:
Each mover comes with one. Ours are 13" diameter flat-free pneumatic-like (easier on stairs) vs. 10" that can be unevenly aired, go flat or are super hard, solid rubber, (always included, no fee)
Plastic wrap:
Or, per article shrink wrapped: $3 for small (nightstand, etc.), $5 medium (recliner, etc.), $10 large (couch, etc.), ($50.00/ea.)
Rope:
FREE Orange Polypropylene 130 lb. Knot Strength Twine Rope, (always included, no fee)

Hours

Sunday: (not available)
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: (not available)
Saturday: (not available)
Hourly Price
$125/hr
for 2 movers after 2 hr min
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