Family Movers - A Local Polk City Moving Company

(4.9 out of 5 / 1,002 reviews)

Polk City, FL / Moving services within 70 miles

Booked on 2,996 moves through HireAHelper

1,002 Verified Customer Reviews

Open Today - 8:00 AM - 11:00 PM

13 years in business

Polk City, FL / Moving services within 70 miles

Booked on 2,996 moves through HireAHelper

1,002 Verified Customer Reviews

Open Today - 8:00 AM - 11:00 PM

13 years in business


One of Polk City's Favorite Moving Companies

A Note from HireAHelper

We love working with Family Movers because they pride themselves in taking care of their Polk City, FL neighbors. After several years moving in and around Polk City we believe you'll love working with them too!

Relocation with Family Movers

All 5-star ratings since April 2022 We pay for travel time to and from your project Ask about our truck rental. Fully licensed and insured in the state of Florida for intrastate moving. Every labor job gets Shrink-wrap, rope, Hand Tools for assembly and disassembly, Furniture dollies and padded Hand Trucks. We sell and can deliver Boxes, Tape, furniture shrink wrap, Mattress bags, furniture pads, Piano boards for grand and baby grand pianos Full-Service jobs will get free pad rentals...

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Credentials

Licensed Business:
License Number
196991
Issuing City
Polk County
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
B.I.C.Inc
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
biBERK
MC/State License:
MC #
Im3240
DOT #
3357516
State Lic/Cert Name
Im3240
State Lic/Cert Number
Im3240

Moving Reviews

Real Polk City area customers. Unedited, unfiltered reviews of Family Movers.

4.9
1,002 reviews
95%
3%
1%
1%
0%

Chrystina H

(5) 10/22/2012 Auburndale

I made the mistake of calling R U Moving before I called Family Movers AT LAST MINUTE to help me move on a Sunday, which is their day off. The other company made me wait for 9 hours and kept promising they were coming. Never will I trust R U Moving, again.

However, Family Movers came at last minute, on their day off from moving and saved me from having to return a 24 Foot truck a day late and paying late fee penalties plus $85 for an additional day rental plus taxes and insurance on the rental truck.

Family Movers was very careful with my furniture and belongings. They were very respectful. They even helped me with pictures because the previous movers in Tennessee, called Bennett's Movers had not used the furniture pads provided and ruined most of my things before Family Movers came to help me unpack.

I got to see the difference between unprofessional movers packing and loading my things without caring, and R U Moving a company that made me wait for 9 hours to show up...

However, at last moment on a Sunday, on the mover's birthday...Family Movers DID show up and made me wish I hired them FIRST to help me move.

Family Movers are SO professional, and even helped me take photos of the damages caused by the previous moving company that was so unprofessional compared to Family Movers.

This was my first time using a moving company, and I will ALWAYS recommend Family Movers to PROFESSIONALLY help me move.

Family Movers helped me professionally move and carefully stacked everything from the 24 Foot Truck into storage in about 3 hours time, were available last moment when the other company could not be there, and helped me unpack and store all my things in a professional manner which was a MUCH BETTER experience than the other two moving companies.

When I am ready for my things to go from Storage to the new home, I will ONLY call Family Movers, to professionally do the job.

I highly recommend Family Movers in Florida to professionally move.

I would Never recommend R U Moving in Florida, and definitely never recommend Bennett's Moving in Johnson City, Tennessee area.

Family Movers is much more nicer and professional than ANY experience I had before.

I wish I could give Family Movers more stars than only 5. It is more like 5 million stars. Great job, Family Movers. I appreciate your professionalism. Next time I will not use them last moment like that, they will be not only my first choice, but MY ONLY CHOICE to move, professionally.

In fact I am soon going to call them when I have time to let them help me move from storage into my new home, when my schedule allows me to. They were so nice, I will hire them twice. :)

Mike R

(5) 10/15/2012 Ocala

They were great. Came at last minute when other movers didn't show up. They were pleasant, careful, professional. I would use again and recommend to others. Thanks

Margaret N

(2) 10/13/2012 Brandon

First, I would like to say that the two young men were very nice and courteous. It wasn't their fault that they arrived 3.5 hours late to the job. However, because their first job went over by 3 hours (making their first job 7 hours!), they were exhausted by the time they came to our house.

Also, not their fault was that we had an extra pod and twice as much stuff as they thought we would have. BUT, it was my understanding that they would arrive at 2pm, work for 2 hours, and be available for hourly service after the 2 hours.

What happened was they arrived at 5:30pm on Saturday and filled one pod in approximately 2.5 hours. Because it was dark and the mosquitoes were fierce, they asked if they could come over the next day, Sunday on their day off to finish. I agreed since it was late, and after some phone calls to their boss, we planned on meeting at 10am the next day.

While on the phone with the boss, he originally wanted to charge us an extra $25 transportation fee, but after I argued that they would be done by now if they hadn't been late, the boss agreed to waive the fee.

The next day the young men showed up 30 minutes late. Not that big of a deal. When they arrived, one of them told me that since the boss felt bad about the previous day's late arrival, etc. etc, that he was going to reimburse us a couple of fees, roughly totaling $50. I was pleased to hear that, however according to my credit card transactions, it never happened. When I called and talked to the boss, Billy early on Tuesday, he had no idea what I was talking about and was suppose to get back to me and never did.

That's not the worst of it though- The worst of it is that when they had finished packing the 2nd pod, there were many items that hadn't been packed! Because I'm a softy we still tipped the guys $60. I cried once they left though. Then, my husband and I opened the first pod, the one they had packed exhausted in the night, and saw what a horrible job they did with the last 5 feet or so. We then unpacked their job, and redid it, getting in EVERY LAST THING except for the huge pieces that they hadn't gotten in like the futon and bed headboards. Now my husband and I wonder how much of a better job we could have done ourselves with ALL of it, getting ALL of it in. I'm pretty sure we could have based on those last 5 feet of the pod where we got in SO much more than they did.

Sorry for the War and Peace edition of my review. Bottom line is that we would NOT use this company again.

Sean S

(5) 9/2/2012 Clearwater

They were on time, friendly, and worked fast. I would recommend.

Gary L

(5) 9/2/2012 Winter Garden

Family Movers arrived on schedule, packed and loaded the washer, dryer, furniture and household items efficiently, and were able to finish the work as projected. My only recommendation for improvement is that PODS offer furniture pads for rent (I purchased a dozen from U-Haul but it was not enough so comforters and blankets were used as substitutes).

Marguerite A

(5) 8/24/2012 Orlando

They arrived on time and completed the job within the two hours that I had asked for. They handled my furniture with great care. I will use them again when I unload my container and would recommend them to others. Great Job!!!!!

Steve B

(5) 8/17/2012 Clermont

Great guys - very careful and nice! On time and good workers - thanks!!

Gary F

(4) 8/17/2012 Clearwater

The time it took for the movers to move my things were great. They handeld the furniture with care, very friendly. They had to re- schudedule but other than that, things went great.!!! yes I woul'd hire them anytime. I used Hire Helper in Vegas as well. I would use them again.

Timothy B

(5) 8/1/2012 Saint Petersburg

They were on time came prepared and worked very hard. They took care with my belongings were polite and helpful and went above and beyond. I would surely use Family Movers again,. or encourage anyone else to.

Rosanne S

(5) 7/8/2012 Summerfield

Billy Rocci is absolutely terrific and that is why we have used him twice. If you want your move to run flawlessly, hire Family Movers! If He deserves 10 stars.

Service Area

We handle moves within 70 miles of Polk City, FL 33868.

Get To Know Us

What can a customer expect after booking with you?

A call to confirm information for job, we will answer any questions anyone may have.

What can a customer expect on moving day if they hire you?

A proper introduction, a walk through of the dwelling, here is where we go and "size" things up

How should a customer prepare for moving day?

Have boxes packed, the furniture cleared off.

What types of moves have you handled?

We are both labor and full service, for commercial, and residential. We also work for a Restoration company. We do a lot of Fire, Water, Mold where we clear out effected homes, then when the work in the home is done, we move it all back in. And set things back up.

What's your favorite part about being a mover?

The people you meet and the stories they share.

What training do you provide your crew members?

Basic lifting techniques, communication between Movers, proper packing and padding techniques...

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
Cordless screwdriver, sockets,pliers, (always included, no fee)
Hand truck:
Rubber and cloth hand trucks, (always included, no fee)
Plastic wrap:
5inch wide to secure doors and cabinets, (always included, no fee)
Rope:
provided, (always included, no fee)

Hours

Sunday: 8:00 AM - 11:00 PM
Monday: 8:00 AM - 11:00 PM
Tuesday: 8:00 AM - 11:00 PM
Wednesday: 8:00 AM - 11:00 PM
Thursday: 8:00 AM - 11:00 PM
Friday: 9:00 AM - 11:00 PM
Saturday: 8:00 AM - 11:00 PM
Hourly Price
$125/hr
for 2 movers after 2 hr min
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