Edwards Moving labor
Wilmington, NC / Moving services within 100 miles
Booked on 410 moves through HireAHelper
Open Today - 8:00 AM - 8:00 PM
16 years in business
Wilmington, NC / Moving services within 100 miles
Booked on 410 moves through HireAHelper
Open Today - 8:00 AM - 8:00 PM
16 years in business
Get to Know Edwards Moving labor
We have been servicing the coastal areas of North and South Carolina for 12 years. All of our professionals are fulltime movers. We do moving labor, packing/unpacking, Deliveries and haul aways.
Moving Reviews
Real Wilmington area customers. Unedited, unfiltered reviews of Edwards Moving labor.
Laurie P
Unfortunately our experience with our unloading help was typical of so many others who have had painful moves. We had lined up help for 2 days. On both days, help fell short of our expectations. On day one, help was 2 hours late, and upon arrival, immediately warned us of another job that would limit their ability to work the 4 hours contracted for. One of the three workers was not in physically good enough shape to be trusted to move heavy items. We ended up unloading most of the trailer ourselves in the late evening.
On day 2 help showed up closer to requested time, but was one man short. This meant that we again had to help unloading trailer when we did not expect to. Additionally, one of the two men was not physically in good enough shape to be trusted with heavy items. As a result all items that were destined to be moved upstairs were left in garage. We are still in the process of finding additional help to move these items where they were intended to be.
In addition to the disappointments with regard to the actual help, the communication and problem-solving process from our contact throughout was not timely or effective enough to meet our expectations.
Joel C
Edwards moving has terrible customer service. The crew was supposed to show up between 12-1pm. I called at 1:05 and the office guy told me the crew was running behind because the first customer was completely unprepared. He said he would call back with an updated arrival window. No call back. I called again at 1:30 for an update and same story. At 3:00 I called for an update and they just stopped answering. I tried two more time spaced out every 5 minutes and no answer. I had to call hire a helper to find out Edwards just wasn’t going to show up.
Hire a helper did fix everything and set us up with Express Movers of Wilmington. Express is hands down the best crew of movers I’ve hired. Save yourself the headache and pass on Edwards.
Anne H
I'm a big proponent of recognizing what people do right first:
Arrived right on time
Worked hard plus with our help, we were able to negotiate and move a tricky piece of furniture
Friendly
Tipped extra for their effort
Problems:
Overall, they definitely worked hard but not smart.
Confused why they wouldn't use the dolly to move boxes and kept moving heavy boxes one at a time - I suggested they use the dolly several times to save time AND their backs, but they insisted on lifting 1 at a time. I judged that time was going to be an issue w/ their method and thus moved many of the heavy boxes and furniture pieces to the garage myself to expedite.
I was doing an out of state move, but they kept asking what else needed to go despite me prestaging and packing; continually saying "everything". Neglected several big items in the house I had to remind them of multiple times. Felt they failed to see/visualize the big picture of the complete load.
Took 2-3 phone calls during my move which I don't mind per se, but I do if I'm getting charged for an extra 45 minutes. When 1 stopped, the other would stop and wait for instructions.
Nothing was packed tightly beyond the first few items which meant once driving, nothing was secure and everything was sliding and falling. I ended up having to rent a hard to find 4 x 8 trailer in the final hr (which isn't very big) for the handful of items they couldn't fit. Could've better maximized space. The last third of the move items seemed thrown in w/out regard to space and protection.
Kelsey / Jacob F
The movers were an hour late outside of the 1 hour window, they called to let us know they had a flat tire and did provide a discount. Overall, they were helpful in moving but we were set back an hour.
Service Area
We handle moves within 100 miles of Wilmington, NC 28409.
Get To Know Us
What can a customer expect after booking with you?
We will send you a conformation email or text the day you book with us.
What can a customer expect on moving day if they hire you?
Our crew will be on site at least 15mins before the move time.
How should a customer prepare for moving day?
Please have all walkways clear and boxes marked. This will help us get the job done as quickly as possible to help you save money.
What types of moves have you handled?
We have done local, long distance moves and well as office and warehouse moves.
What's your favorite part about being a mover?
We love to take the stress our of moving day for our customers.
What training do you provide your crew members?
All of our crew members are trained by our owner before they go out on any moves.
Policies
Same Day Moves
We accept same day requests at our normal rates.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We cannot guarantee availability beyond the pre-booked time.
Moving Equipment
Hours
| Sunday: | 8:00 AM - 8:00 PM |
| Monday: | 8:00 AM - 8:00 PM |
| Tuesday: | 8:00 AM - 8:00 PM |
| Wednesday: | 8:00 AM - 8:00 PM |
| Thursday: | 8:00 AM - 8:00 PM |
| Friday: | 8:00 AM - 8:00 PM |
| Saturday: | 8:00 AM - 8:00 PM |