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How HireAHelper Protects You

Protecting Your Personal Information

  • We never share your billing information with anyone. Period.
  • We never share your contact information with any other businesses or organizations other than the service providers you book using HireAHelper. We don't sell our customer lists or email addresses to marketers or data services. Ever.
  • The checkout process is completely secure using industry standard SSL encryption.

Protecting You From Fraud

  • Your credit card information is never stored on our own servers or even in our own database. It is kept only by our payment processor in accordance with US commerce laws.
  • Internally, our system is constantly being monitored for suspected fraud. We use many different methods for detecting both potential fraud and actions that even hint at such activity (kind of like your own bank probably does).

Providing You With Reputable service providers

  • Customer reviews.* The best way to get to know your potential moving company is to read reviews from their previous customers.
  • Additionally, we have a strict ongoing filtering process and Service Provider Account Policy for all of our service providers. Un-reliable or disreputable service providers get booted from the HireAHelper marketplace, no exceptions.
  • Your service provider does not receive any payment until the job is complete. Only you are able to authorize a payment release when the job is done. In this way, HireAHelper.com acts as a payment escrow. If something goes wrong, your service providers don't show, or the job is unsatisfactory, we make sure the service provider isn't paid until we help make it right.

* Review Your Service Provider!
HireAHelper.com is a labor marketplace. Service providers live and die by your reviews. This system works really well! It helps the market weed out the bad ones, and shine a light on the great ones. So, help your service providers… help other customers… leave a review!


We're dead serious about this stuff.

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