A Perfect Solution

(4.3 out of 5 / 86 reviews)

Lake Forest, CA / Moving services within 54 miles

Booked on 338 moves through HireAHelper

86 Verified Customer Reviews

Open Today - 5:00 AM - 11:00 PM

Lake Forest, CA / Moving services within 54 miles

Booked on 338 moves through HireAHelper

86 Verified Customer Reviews

Open Today - 5:00 AM - 11:00 PM

Get to Know A Perfect Solution

Hello, we at A Perfect Solution perform a miraculous achievement in the moving industry. With over 30 years of experience, the knowledge, consideration and professionalism that we provide, surpasses your expectations as well as dumbfounds the competition. We are A Perfect Solution for your moving, cleaning and labor needs. We furnish free equipment (refer to the equipment section). We provide service any distance at anytime and for those who don't know us, we are also A Perfect Solution for packing/unpacking boxes, and like always our cleaning services. Thank you very much from all of us at A Perfect Solution.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Lake Forest area customers. Unedited, unfiltered reviews of A Perfect Solution.

4.3
86 reviews
70%
10%
3%
13%
3%

Michael T

(5) 9/18/2017 Corona

A Perfect Solution truly was the perfect choice. About 5 months ago we hired movers when we loaded our last ABF truck and had a horrible experience so we were very nervous about who helped us this time. We were contacted by Peter and he took the time to assess and fully understand what we were moving, our goal of keeping the load under 18 feet, and assisting my husband who was trying to do everything himself. Their crew showed up and DELIVERED the best service we could have asked for. The truck was packed professionally all the way to the ceiling. I would recommend A Perfect Solution to anyone as an excellent moving/packing service. Thanks!

Sima A

(1) 9/16/2017 Mission Viejo

The people just did not show up to do the job.Didn't even call or anything to let me know they were not coming.I waited till 6 for a job that was supposed to be between2 & 3.So angry and I told all my friends and coworkers about what happens with the"Perfect solution".

Francine T

(5) 9/6/2017 San Juan Capistrano

Very good and fast workers. Also friendly and careful with everything. I would definitely hire them again! Excellent service

Mover's response:
Thank you very much for the praise. We are happy to be back in Ca.. We are also happy to be receiving your 5 stars in this review and continuing 5 star service from here on. We appreciate and thrive for friendly, proffessional, expediant and careful experience for every customers move. Thanks again
- A Perfect Solution

Eliot S

(2) 6/17/2017 Marysville

Many things were broken. One item in particulate was a china hutch, I made a point to the crew to be extra careful with this item. They stacked heavy items on top breaking the wood lip. other item was an high end poll lamp with a glass globe, again stacking heavy item in the glass and breaking it. They were quick, but I would have traded getting through the move quickly for no breakage and paying for the extra time.

Mover's response:
Thank you for leaving a review, I of course removed these helpers. We are all truly sorry that you received such helpers and astonished they single handedly caused so much disaster in only 4 weeks or so while I was away. I am back in the saddle again and we are providing service where we first started and flourished. Our homeland in Southern California, here we come.
- A Perfect Solution

Thelge P

(3) 6/7/2017 Redmond

They came 15min late. They didn't bring any kind of tool or dolly carts. They didn't work hard. They rspectful of our property and goods. We never use them again.

Mover's response:
Thank you for leaving a review. I am sorry you had such a bad experience with your move. As previously stated these guys are no longer employees as we are no longer servicing Washington. We will miss everyone. Are return to or premier state Sunny California awaits us.
- A Perfect Solution

Greg D

(4) 6/6/2017 Lynnwood

They arrived exactly on time and quickly and carefully moved our bedroom furniture down a flight of stairs and loaded it into my truck using pads I had rented from U-HauL. However, my understanding from the work description being offered was that they would have plastic to wrap the load and rope to secure the load. They didn't have either. This wasn't a problem for me since I did have some cord in the truck, but would be a problem if someone expects that to be included as part of the job. I will certainly remember this service and am likely to use it again.

Mover's response:
Hello thank you for leaving a review. We do offer rope free of charge on every job. I had told you directly that we would bring shrink wrap if requested for the same price it costs us to pick it up from wherever. We do not provide shrink wrap for free it is on the service breakdown on our webpage when you booked the job.
- A Perfect Solution

Carl S

(5) 6/10/2017 Carnation

They were beyond professional and worked hard to get job done on time. I was very impressed and highly recommend

Mover's response:
Thank you very much for the review. I want to listen from these past reviews the two whatever's are no longer with us. Unfortunately either are Ariel and others alike because as you see here and a tad earlier were excellent employees. As you see 2 guys can tear down faster than 14 others can build up. Anyhow we are no longer in Washington. We will miss you guys too
- A Perfect Solution

Karla R

(2) 6/5/2017 Lacey

They were late over half an hour, had to keep calling to make sure they were enroute. Originally slotted time for 3-4pm, and they called saying they could come out at 3:30pm so I went along with that, then they showed up past 4pm and were walking at what I would describe in court (lol) as a very leisurely pace, never even making eye contact because they were glued to their phones... So much so that not only was a formal introduction amiss but they were on a phone call with someone, letting them know what time they got off, while carrying my sofa... also, plenty of items I've been pulling out of my storage for my new place have ample scratches on them and scuffs from being dragged. It wasn't even like they stayed the whole time either, and everything that was stacked was so inaccessible that we had to rearrange it now as we go along with removing items from the storage that we needed. They placed the heaviest items very high up that getting them down was dangerous and borderline impossible. I'm not sure why they were rushing, maybe because they clearly had plans after being done with the job I'd paid them to do. For over $100/hr I would have expected quality work and professionalism. Had to even text their boss while on the job about their distracted behavior and he had to correct them. I literally walked away from the site so I could remain calm, but surely now I now know better not to use A Perfect Solution because so far it's been A Perfect Mess.

Mover's response:
Thank you for taking time to leave a review. I am truly sorry for the service you received by these helpers. I don't know who or where you got your pricing as we charge $50 an hour for two guys. As you know we are no longer in Washington nor do we have those helpers that were on your job. Sylvester and Chris who seem to have lost there moving ability and obviously have lost their jobs. Running a company from a different state apparently doesn't work well. I am truly sorry. Peter owner
- A Perfect Solution

Corrigan G

(2) 5/27/2017 Issaquah

Three guys showed up on time and got right to work. I just wish they had any actual experience in loading a truck securely - or intelligently. We supplied blankets for large furniture items and had both mattresses covered in plastic for protection. In order for the blankets to do anything they have to be placed over and around the furniture, not rolled up into a ball and shoved in random places that offered no protection. The plastic for the mattress was somehow pulled off the top and left in a pile so the entire $3000 mattress was dirty and had a big hole in the underside. They put the boards to our bedframe leveraged against the wheel well instead of flat and then piled boxes on top so of course it was bent. Our couch has tears and some kind of white stuff that won't come off, several of our other items have chips and nicks in it due to poor placement too. It looks like they stood at the front of the truck and literally threw things towards the back. This is absurd and I would post pictures if that were an option. I will NEVER recommend these people will begin to the long fight to get out money back plus damages. The people who unloaded our truck said they have seen all kinds but this was the worst they had ever seen a truck packed. awful - just awful.

Mover's response:
I am truly sorry for your experience, as you know I rectified any issues you had with us. I truly wish anyone would of called me about any of these occurrences. Just as I mentioned to every single customer during both the initial and final confirmation calls. I could of dealt with these few rotten apples and saved us all this and more. Anyone who knows us and has hired us before these past 2 weeks or so has truly experienced A Perfect Solution. Those reviews are there also. AGAIN WE ARE SORRY FO
- A Perfect Solution

Gaye B

(5) 5/13/2017 Seattle

The two crew members you sent were fantastic! They were prompt, prepared, friendly, and very hard working guys that made our move much easier. We will be calling them back to help us unload our POD once our new home is completed. Thank you!

Service Area

We handle moves within 54 miles of 18508 Deloise Avenue, Cerritos, CA 90703.

Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Furniture dolly or straps:
Free, (always included, no fee)
Hand tools for assembly:
Not all movers are tool friendly, (upon request, no fee)
Hand truck:
Free, altholugh not all vehicles can carry a handtruck, (upon request, no fee)
Plastic wrap:
MUST REQUEST shrink wrap when discussing order details as we DO NOT carry it., ($30.00/ea.)
Rope:
We always have rope with us, (always included, no fee)

Hours

Sunday: 5:00 AM - 11:00 PM
Monday: 5:00 AM - 11:00 PM
Tuesday: 5:00 AM - 11:00 PM
Wednesday: 5:00 AM - 11:00 PM
Thursday: 5:00 AM - 11:00 PM
Friday: 5:00 AM - 11:00 PM
Saturday: 5:00 AM - 11:00 PM
Hourly Price
$65/hr
for 2 movers after 2 hr min
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