5 STAR MOVING

(4.9 out of 5 / 861 reviews)

Emeryville, CA / Moving services within 85 miles

Booked on 4,282 moves through HireAHelper

861 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

Emeryville, CA / Moving services within 85 miles

Booked on 4,282 moves through HireAHelper

861 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

Get to Know 5 STAR MOVING

Questions about our services? Google 5-Star Moving to speak to us directly about job specific questions OR to get a more accurate price estimate! If you have any questions about booking us through HireAHelper vs. booking us directly, please reach out to us directly. We proudly earned the title of the best mover in El Cerrito in 2023 and stand among the nation's top-rated POD loaders. Our #1 priority is cleint satisfaction and cultivating a stress free moving experience. As a fully licensed and insured moving business, we prioritize cleint safety with comprehensive coverage, including workers' compensation. Beware of potential liability risks when choosing a company without this coverage. Choosing a moving company without workers' compensation coverage can expose clients to potential liability for on-site injuries. Opting for a service with comprehensive coverage, like 5 Star Moving, mitigates these risks, providing peace of mind during the moving process. Our prices reflect added protection for both clients and employees, and unlike competitors, we don't use subcontractors. Need a COI for your building or HOA? We provide that too. Rest assured, our movers undergo drug testing and background checks, ensuring your safety and peace of mind throughout the moving process.

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Credentials

Licensed Business:
License Number
201631310114
Issuing City
San Francisco
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
The Burlington Insurance Co
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Pie Insurance Services Inc
MC/State License:
MC #
CAL-T0192690
DOT #
4020333
State Lic/Cert Name
Cal T0192690
State Lic/Cert Number
Cal T0192690

Moving Reviews

Real Emeryville area customers. Unedited, unfiltered reviews of 5 STAR MOVING.

4.9
861 reviews
92%
6%
1%
0%
0%

Karyn P

(5) 1/23/2018 El Cerrito

Amazing job! Kevin and Jayvon loaded our belongings into a work of art in our rental truck. They were efficient, thorough, polite and friendly. We would absolutely hire them again. Their work was worth every penny.

Judy K

(5) 1/20/2018 Santa Rosa

Great ?? but 2 hours late . Hope to have them back for the next load

Joe M

(5) 1/20/2018 San Jose

Our helpers arrived right on schedule and did a great job of arranging our things in the shipping container. We will definitely recommend them to our friends.

Olusegun A

(5) 1/14/2018 Antioch

Zak and his partner did a wonderful job. They were on time and were respectful of our belongings.

Brian C

(5) 1/10/2018 Union City

These guys were quick, and they got the truck loaded fully withing the 3 hour time frame.

Jill A

(5) 1/6/2018 Santa Rosa

I would highly recommend the two gentlemen who came to help use move some things today. They were careful and it only took 40 minutes of the 2 hours I paid for. They were polite, shook our hands and I would certainly use them again.

Yasen A

(5) 12/11/2017 Oakland

We hired 2 guys for 2 hours. They were courteous and hard working. Arrived no more than 10 min after the arranged time, but that wasn't a problem - they worked for 2 full hours. I appreciate that they had no problem with me telling them which items to carry in what order. Our biggest items were a 7 foot couch and a queen size mattress, and they loaded them in our truck without a problem despite having to navigate 2 flights of stairs. Other items included 20 small boxes, 15 medium boxes, 2 desks, 2 bookshelfs, chest of drawers, 5 large boxes and various other items. Thank you 5 Star Moving! You have earned our recommendation! (small piece of advice for people hiring help - if you live on a second floor and are moving out of a 1BR apartment that is full of stuff, 2 people for 2 hours might not be enough)

Sharleen Y

(4) 12/22/2017 Saratoga

Good job

Tammy C

(5) 12/14/2017 Antioch

The two gentlemen that moved me were very efficient and did a wonderful job of packing my belongings. I would definitely recommend them!! Thank you very much!

Wendy M

(4) 12/9/2017 San Jose

They did a good job, we’re very pleasant and worked hard. They could have stacked the container attempting to minimize “movement” of items and fragility not just space. There was some confusion regarding start time but manager handled it with grace.

Service Area

We handle moves within 85 miles of Albany, CA 94706.

We also service the North Highlands area - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking, you will receive an email that provides the phone number for 5-Star Moving. We do our very best to call clients within 48 hours. However, during the busy season sometimes it’s best to contact us if you want to go over your move details!

What can a customer expect on moving day if they hire you?

The movers will always call the day of your move if we are running at all behind, if you don’t hear from us this is usually a good sign, it means we are on track so try not to stress!

How should a customer prepare for moving day?

Having items well boxes is the #1 time saver and a sure way to keep your bill as low as possible. If you have 1 container, expect the move to take 2 to 3 hours. If you have 2 containers expect the move to take 4 to 6 hours. Remember - lamps, lamp shades, and small items should be boxed if you want them to arrive safely to your destination. Small items in general can increase the move time by double so having all these items in boxes really does help. Buy plastic wrap, straps and blankets for us.

What types of moves have you handled?

We on an average load of 60+ containers/month. Meaning our movers are extremely versed in the art of PODS loading. We also do truck work and have been in the moving industry for over 10 years. Some of our veteran loaders have been in the industry for 20+ years. Whoever shows up, rest assured you’re in good hands.

What's your favorite part about being a mover?

Our favorite part of being a mover is the satisfaction of a job done right. We see every day poorly loaded rental trucks and POD containers, we also see the frustration from those clients who have poor experiences. We love when the client is watching with his/her eyes wide open while we wrap their valued belongings.

What training do you provide your crew members?

All of our team members are carefully trained. They all know and understand the price of furniture and the value. Because of this, they take extra caution when loading your items. They also expect to have the right materials to do their job properly, this is why it’s important for you, the client, to always have the 3 essentials - plastic wrap, blankets and ratchet straps (NOT ROPE!).

Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
Free, (always included, no fee)
Hand tools for assembly:
always included, no fee
Hand truck:
Free [not available at all locations], (always included, no fee)
Plastic wrap:
Per Roll, ($45.00/ea.)
Rope:
[not available at all locations], ($15.00/ea.)

Hours

Sunday: 12:00 AM - 11:00 PM
Monday: 12:00 AM - 11:00 PM
Tuesday: 12:00 AM - 11:00 PM
Wednesday: 12:00 AM - 11:00 PM
Thursday: 12:00 AM - 11:00 PM
Friday: 12:00 AM - 11:00 PM
Saturday: 12:00 AM - 11:00 PM
Hourly Price
$150/hr
for 2 movers after 2 hr min
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