5 STAR MOVING

(4.9 out of 5 / 861 reviews)

Emeryville, CA / Moving services within 85 miles

Booked on 4,282 moves through HireAHelper

861 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

Emeryville, CA / Moving services within 85 miles

Booked on 4,282 moves through HireAHelper

861 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

Get to Know 5 STAR MOVING

Questions about our services? Google 5-Star Moving to speak to us directly about job specific questions OR to get a more accurate price estimate! If you have any questions about booking us through HireAHelper vs. booking us directly, please reach out to us directly. We proudly earned the title of the best mover in El Cerrito in 2023 and stand among the nation's top-rated POD loaders. Our #1 priority is cleint satisfaction and cultivating a stress free moving experience. As a fully licensed and insured moving business, we prioritize cleint safety with comprehensive coverage, including workers' compensation. Beware of potential liability risks when choosing a company without this coverage. Choosing a moving company without workers' compensation coverage can expose clients to potential liability for on-site injuries. Opting for a service with comprehensive coverage, like 5 Star Moving, mitigates these risks, providing peace of mind during the moving process. Our prices reflect added protection for both clients and employees, and unlike competitors, we don't use subcontractors. Need a COI for your building or HOA? We provide that too. Rest assured, our movers undergo drug testing and background checks, ensuring your safety and peace of mind throughout the moving process.

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Credentials

Licensed Business:
License Number
201631310114
Issuing City
San Francisco
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
The Burlington Insurance Co
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Pie Insurance Services Inc
MC/State License:
MC #
CAL-T0192690
DOT #
4020333
State Lic/Cert Name
Cal T0192690
State Lic/Cert Number
Cal T0192690

Moving Reviews

Real Emeryville area customers. Unedited, unfiltered reviews of 5 STAR MOVING.

4.9
861 reviews
92%
6%
1%
0%
0%

Danielle F

(4) 5/19/2017 Sacramento

They were a bit later than expected, but thats ok! They were super helpful and polite, the two guys did a great job! ALl of the furniture was moved with care, and everything was done quickly. I would use them again.

Najwa S

(5) 5/21/2017 Castro Valley

Great crew arrived at my home on time and ready to pack my pod. Super professional, knowledgable and made everything fit tight and snug. And everything that they took a part to pack they made sure to keep all the screws packed with the items so it'll be easy to put it back together after it's unloaded. Made my life easier so i could focus on other things. I'll definitely hire them for the unpacking (if they're available)!

Alejandra C

(5) 4/29/2017 Campbell

The hired helpers were on-time, diligent, and very knowledgeable. They did an awesome job in packing my house items for moving. I will recommend them without hesitation.

Tolison H

(5) 5/13/2017 Oakland

Very professional and helpful during move! Highly recommend!

Scott B

(5) 5/6/2017 Belvedere Tiburon

These guys are great! Very professional, on time, efficient, wrapped everything so make sure you have plenty of tape, plastic wrap and blankets. I used these guys twice and both times I was very happy with them. They show up and take over the job. I would highly recommend Five Star Moving if you want a good move experience.

Marita K

(5) 5/5/2017 Mountain View

Strong, fast, cheerful young men who were on time and careful. Finished in less time than expected

Brandon C

(4) 4/29/2017 Hayward

Flexible staff will work with you to meet the requirements. Great customer service!

Mia Y

(5) 4/29/2017 Sausalito

Kevin and Zack were the two guys from 5-Star Moving that loaded a 16 foot POD for me. They arrived within their time window, assessed the project and went to work. They worked smoothly and steadily for a solid three hours. They saved me money by using my huge pile of blankets allowing me to return every single moving blanket I had purchased. There was nothing too cumbersome in the collection to be loaded, but it was still a pleasure to watch those two young, healthy and fit young men effortlessly move everything down three flights of stairs with finesse and expertise. I may just have to break down and hire them to unload. Just wish I could get them to re-home and sell all the crap I had to move! Thanks, 5-Star Moving!

Hollis H

(5) 4/27/2017 San Jose

Kevin was the lead on this job. The job was not an easy one, he and his partner handled this with patients and kindness, considering the environment they were working in. Nice and eficent. Thank you Kevin and 5 Star Moving.
Sincerely, Hollis Hill

Joan L

(5) 4/20/2017 Petaluma

Team did a great job moving some large awkward pieces into our new home. They also moved some existing furniture to make room for the new pieces. They were on time, very pleasant, and had all the tools they needed to partially disassemble a large treadmill so it would fit through the doorway into the house. Awesome job!

Service Area

We handle moves within 85 miles of Albany, CA 94706.

We also service the North Highlands area - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking, you will receive an email that provides the phone number for 5-Star Moving. We do our very best to call clients within 48 hours. However, during the busy season sometimes it’s best to contact us if you want to go over your move details!

What can a customer expect on moving day if they hire you?

The movers will always call the day of your move if we are running at all behind, if you don’t hear from us this is usually a good sign, it means we are on track so try not to stress!

How should a customer prepare for moving day?

Having items well boxes is the #1 time saver and a sure way to keep your bill as low as possible. If you have 1 container, expect the move to take 2 to 3 hours. If you have 2 containers expect the move to take 4 to 6 hours. Remember - lamps, lamp shades, and small items should be boxed if you want them to arrive safely to your destination. Small items in general can increase the move time by double so having all these items in boxes really does help. Buy plastic wrap, straps and blankets for us.

What types of moves have you handled?

We on an average load of 60+ containers/month. Meaning our movers are extremely versed in the art of PODS loading. We also do truck work and have been in the moving industry for over 10 years. Some of our veteran loaders have been in the industry for 20+ years. Whoever shows up, rest assured you’re in good hands.

What's your favorite part about being a mover?

Our favorite part of being a mover is the satisfaction of a job done right. We see every day poorly loaded rental trucks and POD containers, we also see the frustration from those clients who have poor experiences. We love when the client is watching with his/her eyes wide open while we wrap their valued belongings.

What training do you provide your crew members?

All of our team members are carefully trained. They all know and understand the price of furniture and the value. Because of this, they take extra caution when loading your items. They also expect to have the right materials to do their job properly, this is why it’s important for you, the client, to always have the 3 essentials - plastic wrap, blankets and ratchet straps (NOT ROPE!).

Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
Free, (always included, no fee)
Hand tools for assembly:
always included, no fee
Hand truck:
Free [not available at all locations], (always included, no fee)
Plastic wrap:
Per Roll, ($45.00/ea.)
Rope:
[not available at all locations], ($15.00/ea.)

Hours

Sunday: 12:00 AM - 11:00 PM
Monday: 12:00 AM - 11:00 PM
Tuesday: 12:00 AM - 11:00 PM
Wednesday: 12:00 AM - 11:00 PM
Thursday: 12:00 AM - 11:00 PM
Friday: 12:00 AM - 11:00 PM
Saturday: 12:00 AM - 11:00 PM
Hourly Price
$150/hr
for 2 movers after 2 hr min
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