5 STAR MOVING

(4.9 out of 5 / 861 reviews)

Emeryville, CA / Moving services within 85 miles

Booked on 4,277 moves through HireAHelper

861 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

Emeryville, CA / Moving services within 85 miles

Booked on 4,277 moves through HireAHelper

861 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

Get to Know 5 STAR MOVING

Questions about our services? Google 5-Star Moving to speak to us directly about job specific questions OR to get a more accurate price estimate! If you have any questions about booking us through HireAHelper vs. booking us directly, please reach out to us directly. We proudly earned the title of the best mover in El Cerrito in 2023 and stand among the nation's top-rated POD loaders. Our #1 priority is cleint satisfaction and cultivating a stress free moving experience. As a fully licensed and insured moving business, we prioritize cleint safety with comprehensive coverage, including workers' compensation. Beware of potential liability risks when choosing a company without this coverage. Choosing a moving company without workers' compensation coverage can expose clients to potential liability for on-site injuries. Opting for a service with comprehensive coverage, like 5 Star Moving, mitigates these risks, providing peace of mind during the moving process. Our prices reflect added protection for both clients and employees, and unlike competitors, we don't use subcontractors. Need a COI for your building or HOA? We provide that too. Rest assured, our movers undergo drug testing and background checks, ensuring your safety and peace of mind throughout the moving process.

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Credentials

Licensed Business:
License Number
201631310114
Issuing City
San Francisco
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
The Burlington Insurance Co
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Pie Insurance Services Inc
MC/State License:
MC #
CAL-T0192690
DOT #
4020333
State Lic/Cert Name
Cal T0192690
State Lic/Cert Number
Cal T0192690

Moving Reviews

Real Emeryville area customers. Unedited, unfiltered reviews of 5 STAR MOVING.

4.9
861 reviews
92%
6%
1%
0%
0%

William P

(5) 2/28/2017 Alameda

Good job!

Kim T

(5) 2/26/2017 Campbell

The service was excellent. They arrived on time, were very efficient, and took great care of my furniture. They worked hard the entire time. I would definitely use them again.

Pankaj T

(5) 3/4/2017 Stockton

Very professional job. were on time

DAVID B

(5) 3/1/2017 San Mateo

Guys we're great. On time and very hard working. Were careful with delicate items. Will use them again. Dave B

Adil K

(5) 2/28/2017 Menlo Park

They did a great job, in less than half the time planned for the move.

Stephanie S

(5) 2/27/2017 Oakland

Our helpers were on time and super efficient. They treated our things with care. Would definitely recommend!

Robert W

(5) 2/16/2017 San Jose

Great job and great communication! Definitely recommend. Rob

Amanda M

(4) 1/26/2017 Redwood City

We hired a crew of three people for three hours to do the job. Two of the guys were there on time, the other was 45 minutes late. Still, they charged us the full amount, which I thought was not very honest of them. With packing the POD however, they mostly did okay, however they couldn't fit everything in. I think it was partly their fault because they kept forgetting items in other areas, and they didn't bring them near the POD to help them remember they needed to be included, so we ended up having to get rid of those items. The guys themselves were nice people, however, and were workhorses. I just think they needed to get some better organizational and packing skills in order to do the best job.

MARILYN M

(5) 1/20/2017 Sausalito

You cannot go wrong with this company. They take care of business, and do it properly. Used them to unpack Pods, and load into house. Was raining however they work rain or shine and do so wirhout complaint or issues.

MARILYN M

(5) 1/18/2017 Sausalito

These movers are smart, professional, careful, kind and were always gentlemen. Kevin and Ben arrived early, worked continuously, and without so much as a groan when a couple of items proved challenging while navigating the stairs. Great company, great attitude. Thank you Kevin and Ben.

Service Area

We handle moves within 85 miles of Albany, CA 94706.

We also service the North Highlands area - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking, you will receive an email that provides the phone number for 5-Star Moving. We do our very best to call clients within 48 hours. However, during the busy season sometimes it’s best to contact us if you want to go over your move details!

What can a customer expect on moving day if they hire you?

The movers will always call the day of your move if we are running at all behind, if you don’t hear from us this is usually a good sign, it means we are on track so try not to stress!

How should a customer prepare for moving day?

Having items well boxes is the #1 time saver and a sure way to keep your bill as low as possible. If you have 1 container, expect the move to take 2 to 3 hours. If you have 2 containers expect the move to take 4 to 6 hours. Remember - lamps, lamp shades, and small items should be boxed if you want them to arrive safely to your destination. Small items in general can increase the move time by double so having all these items in boxes really does help. Buy plastic wrap, straps and blankets for us.

What types of moves have you handled?

We on an average load of 60+ containers/month. Meaning our movers are extremely versed in the art of PODS loading. We also do truck work and have been in the moving industry for over 10 years. Some of our veteran loaders have been in the industry for 20+ years. Whoever shows up, rest assured you’re in good hands.

What's your favorite part about being a mover?

Our favorite part of being a mover is the satisfaction of a job done right. We see every day poorly loaded rental trucks and POD containers, we also see the frustration from those clients who have poor experiences. We love when the client is watching with his/her eyes wide open while we wrap their valued belongings.

What training do you provide your crew members?

All of our team members are carefully trained. They all know and understand the price of furniture and the value. Because of this, they take extra caution when loading your items. They also expect to have the right materials to do their job properly, this is why it’s important for you, the client, to always have the 3 essentials - plastic wrap, blankets and ratchet straps (NOT ROPE!).

Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
Free, (always included, no fee)
Hand tools for assembly:
always included, no fee
Hand truck:
Free [not available at all locations], (always included, no fee)
Plastic wrap:
Per Roll, ($45.00/ea.)
Rope:
[not available at all locations], ($15.00/ea.)

Hours

Sunday: 12:00 AM - 11:00 PM
Monday: 12:00 AM - 11:00 PM
Tuesday: 12:00 AM - 11:00 PM
Wednesday: 12:00 AM - 11:00 PM
Thursday: 12:00 AM - 11:00 PM
Friday: 12:00 AM - 11:00 PM
Saturday: 12:00 AM - 11:00 PM
Hourly Price
$150/hr
for 2 movers after 2 hr min
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