Muscle Moving

(3.4 out of 5 / 17 reviews)

Bakersfield, CA / Moving services within 0 miles

Booked on 62 moves through HireAHelper

17 Verified Customer Reviews

Closed Today

Bakersfield, CA / Moving services within 0 miles

Booked on 62 moves through HireAHelper

17 Verified Customer Reviews

Closed Today

Get to Know Muscle Moving

New And Improved Muscle is Back! We have been gone a while recruiting only the best to join our team and now we want to have nothing but 5 stars from YOU! We have relocated from Los Angeles CA to come work in the great state and city of New York. Our main priority is making your move safe and stress free. All your belongings will be treated with care like they are our own from start to finish. Anything you need we have it from dollies, to straps, to pads with no cost to you. We are a family you can trust and always look forward to moving you into your new home.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Bakersfield area customers. Unedited, unfiltered reviews of Muscle Moving.

3.4
17 reviews
47%
12%
6%
0%
35%

Cynthia D

(1) 12/22/2016 Hasbrouck Heights

No call no show. Very unprofessional they didn't even answer they phone or reply to text. I would not recommend.

Nathan P

(1) 8/3/2015 Santa Barbara

First off, 5 stars for HireAHelper. Their claims resolution process was surprisingly fast and effective. I highly recommend booking through HireAHelper. They will help you resolve any issues that arise during your move.

Unfortunately, I can't say the same for Muscle Moving. They no-showed on the day of our move, and then they damaged our property while moving it the next day. They arrived one man short, which left them unable to safely move our heavier belongings. They also tried to tack on an extra fee for "travel" after they were finished, which you are not obligated to pay. I would not use them again.

If your location is near to their business, and if there is nothing complicated about your move, then you can hire them and things will probably work out fine. However, if you are further away, or if there is anything complicated about your move (e.g., heavy furniture, tricky logistics), then I would recommend hiring another company.

Mover's response:
I am very sorry you were not happy with your move.Very busy day the day before. Me and you agreed that i wouldn't pay for your rental truck..which i did. As for being one guy short that was my guys fault and i apologize but i ONLY charged you for 2 and me and my right hand took care of everything even your 400 lb desk which is supposed to be an extra charge, up your stairs, with only a slight scratch on the wall. Travel fee is always included don't know why it wasn't. Again I do apologize.
- Muscle Moving

Georgi V

(1) 8/8/2015 Fullerton

I called several times to confirm my move and I did not even get the courtesy of a return call. The day of my move they were a no show and did not even call to let me know they could not make it. So frustrating especially when you are making a move to a different state where you do not know anybody. I would never call or recommend them to anyone.

Mover's response:
I am sincerely sorry about your move. I was never aware of the move due to my scheduling therefore my phone was off. Completely my fault and i apologize for any inconvenience i did cause.

-Muscle Moving
- Muscle Moving

Joanna L

(5) 7/18/2015 Los Angeles

guys were polite and accomodating and fast!

Debra C

(4) 7/13/2015 Long Beach

Mike and Joe did a great job on a very hot day. The start of the day was late due to the 1st assigned crew had to reschedule from 7-8 start to a 9-10 start. Then that crew had car trouble and could no make it. I was kept up to date via text message. Another crew was sent. They arrived @ noon. I was not on a tight schedule so this was not inconvenient. The job that I want done was completed with no damage, they followed my instruction, were very pleasant even when hot and sweating. I will use them again.

Brian M

(5) 7/13/2015 Irvine

Excellent job and friendly people. No complaints from me. I strongly recommend.

James H

(1) 7/13/2015 Victorville

After booking two ppl to help me unload my moving truck and driving 7 hours to the storage unit the movers were 3.5 hours late and demanded gas money to do the job. As my 6 year old sat in the moving truck for five hours after driving with me for 7 hours I unloaded half of the 26 foot truck all by myself in 102 degree heat. When they finally arrived they did work hard but still knocking things over and showing very little respect for my belongings. Interesting situation when you have a full truck and they know you need their help. Do you freak out and get stuck with a full truck or bite your tongue and make sure you and your child arent stuck at a storage unit with no way to unload it? My child is more important than me showing my displeasure so I've paid the $165 plus the $40 they demanded for gas. Awful, they knew they were 3.5 hours late and screwed me over. A real businness would have at least appoligized if not given at least a partial refund. Dont ever use this company!

Mover's response:
I do apologize for the trouble we caused my first first job took a lot longer and and we were stuck in traffic for hours. You should never freak out though there is always a solution, one, i don't recommend leaving your son in a truck when its over 100 degrees. Again i apologize for any inconvenience.
- Muscle Moving

Kirsten M

(1) 7/10/2015 Irvine

This was the absolute worst experience I have EVER had with “professional” movers.

1. Three hours late, did text to let me know.
2. Truck was packed COMPLETELY backwards. Boxes thrown in first, not stacked tightly to minimize shifting.
3. Furniture SHOVED in last and because the truck was packed so poorly, I had to choose not to bring certain pieces with me. BECAUSE THEY PACKED THE TRUCK ALL WRONG!
4. DID NOT follow instructions given three times to use the box of shrink wrap I had purchased specifically to wrap my furniture. I went out to check to see how packing the truck was going and noticed they weren’t using it. THEY COULDN’T, they had already shoved the box in the back of the truck and it was buried.
5. Moving blankets were purchased specifically to cover my oversized items and add additional protection to oddly shaped pieces. NOT following instructions meant they had to use all the moving blankets to cover my all of my furniture.
6. Their solution: Use DUCT tape to secure drawers, tape moving blankets to furniture and tape shelving together. I had pointed out where the painters tape was several times.
7. I had to unpack sheets, comforters, and throw blankets to cover my furniture because they didn’t follow instructions given three times.
8. My $30,000 Ethan Allen hand painted furniture is destroyed. Armoire, two side tables, bedframe with head and foot board, and a large dresser with detachable mirror. I have duct tape all over them. Chunks of the feet are gone (I know, I am finding the huge chunks on my floor. This furniture is 100% solid wood and they treated it like cheap iKea furniture.

THESE are NOT professional movers. They clearly did not have a CLUE what they were doing. I would have had better service hiring the day laborers waiting at the uHaul store.

I would never recommend this company to anyone, unless they had stuff to haul off to the dump.

Mover's response:
I sincerely apologize. I had multiple jobs that day so I could not be there to supervise. I fired those men the day after your move.
- Muscle Moving

Laurie K

(1) 7/8/2015 Oxnard

Muscle Moving should change their profession to household goods destroyers. My TV and curio were upside down. In my storage unit my sofa and hutch pedestal were on their side. This will put stress on the frame. Also. I hired 6 men. I got 4 men and two women. Finally I was running late on Sunday called and asked if the mover could arrive a hour later. The response was OK. I arrived at my destination and was told I could have one maybe two mover.

Mover's response:
I sincerely apologize about the way your things were placed but they were placed on blankets.
And i have a very strong crew and 3 of them are women 1 of them my wife. i think that is a very sexcist thing to say and i think most women would say the same thing. Im very sorry your move was stressful and we were not able to accommodate you better.
- Muscle Moving

Linda N

(4) 6/26/2015 Laguna Niguel

The quote I received was for 2 helpers and only one showed up so my friends had to help with the heavy items...not happy about that. However, my request was last-minute and Dillon was able to stop by on his way to another job as I only needed help unloading. Dillon, with Muscle Moving, arrived at location before we got there and he got right to it. He was focussed, careful, capable with heavy items and the job was finished in 25 minutes. I would recommend him. Also, thanks to Hire-A-Helper for making the call to make it happen on such short notice. They also adjusted the charge to reflect one mover rather than two. They have been very helpful & courteous through every interaction.

Service Area

We handle moves within 0 miles of Bakersfield, CA 93308.

Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
upon request, no fee
Rope:
upon request, no fee

Hours

Sunday: 10:00 AM - 11:00 PM
Monday: 8:00 AM - 11:00 PM
Tuesday: (not available)
Wednesday: 12:00 AM - 11:00 PM
Thursday: 8:00 AM - 11:00 PM
Friday: 8:00 AM - 11:00 PM
Saturday: 9:00 AM - 11:00 PM
Hourly Price
$63/hr
for 2 movers after 2 hr min
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