Smart Move, LLC

(4.8 out of 5 / 3,748 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 14,124 moves through HireAHelper

3,748 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

19 years in business

Bailey, NC / Moving services within 60 miles

Booked on 14,124 moves through HireAHelper

3,748 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

19 years in business

Get to Know Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

See more photos

Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
3,748 reviews
92%
4%
1%
2%
1%

Jon B

(5) 6/1/2023 Charlotte

Chris and Montario were both fine workers.

Mover's response:
So glad the team could be of assistance. Thank you so much, Jon, for the kind review!
- Smart Move, LLC

Eric M

(5) 6/1/2023 Sylva

We were very happy with movers, they were right on time and worked continuously to load the entire pod in the contracted time. By all appearances they did a neat, tight and secure job. I would happily recommend them again.

Eric

Ben K

(5) 5/23/2023 Asheville

The two guys showed up early and knocked out the move! They were life savers.

Adrienne B

(2) 5/30/2023 Greensboro

The worst experience, do not use them, I repeat do not use them. My appointment schedule 3 weeks in advance, they arrived 5 hours late. Missed my flight, the movers took their time, stalling and milking the clock. It wasn’t much to move, because my family and I started taking boxes and bags while waiting for them to arrived….The man looks as though he was on drugs, left cigarettes butts in parking at both residences…

Mover's response:
Hi Adrienne, I apologize for your experience. Please give me a call so I can get this taken care of for you.

~Billy
- Smart Move, LLC

Richard L

(5) 5/29/2023 Las Vegas

They were on time and wonderful movers. I would absolutely have them move my stuff again.

Andrea R

(5) 5/31/2023 Zebulon

Best unloaders ever! I have never moved without a company breaking something or dinging a wall. These guys were very careful with everything, had great personalities, and were overall superb!!

Mover's response:
Thank you, Andrea! We treat our customers like family, and their items like our own! - Tiffany
- Smart Move, LLC

Maya R

(1) 5/26/2023 Nashville

ABSOLUTELY SO BAD. DO NOT USE!!! They broke my plates and my expensive TV! Worst experience of my life.

Mover's response:
customer drove her rental truck into a parked car, Causing the load in her truck to shift.
- Smart Move, LLC

Michelle V

(5) 5/30/2023 Greeley

They called to say they would be late. I have an impatient son and husband so they started loading. Called again when on the way. Included a couple extra guys. Done in 15 minutes as only had the heavy stuff left. Great kids. Appreciated the extra help.

Jo Anne F

(5) 5/30/2023 North Las Vegas

Very professional!

Desire P

(5) 5/30/2023 Henderson

They are kind, polite, super prepared and accommodating. They went above and beyond when it came to my move. Even helped put things together. When things were stressful on the time frame , they worked with me and made everything stress-free. I'm definitely hiring them next move.

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, and Arlington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[varied pricing/options by location]
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$60/hr
for 2 movers after 2 hr min
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