Smart Move, LLC

(4.8 out of 5 / 3,748 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 14,124 moves through HireAHelper

3,748 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

19 years in business

Bailey, NC / Moving services within 60 miles

Booked on 14,124 moves through HireAHelper

3,748 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

19 years in business

Get to Know Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
3,748 reviews
92%
4%
1%
2%
1%

Debbie P

(5) 4/11/2023 Nashville

Moved a lot of boxes already in the house before they started work on the Pod. Very helpful.

Amy W

(5) 4/10/2023 Denver

The guys were friendly and fast, they unloaded the truck, helped me get my vehicle off the trailer and were great!

Josh W

(2) 4/3/2023 Zebulon

Smashed my washer into by brand new door frame and door damaging the frame, door and taking chunks of wood out. Very disappointed and I do not recommend using this company.

Craig W

(5) 4/10/2023 Garner

Hard working young men...Never complained..They did our moving trailer unloading and put things together

Akpene S

(5) 3/25/2023 Burlington

This is our 4th or 5th time using Smart Move. They are absolutely incredible, and their service is consistently exceptional, even across locations. We moved my mom from Burlington, NC to Cary, NC, and they took care of business. They arrived within the estimated window (which they considered a little on the late side - no complaints here at all). I had ordered 4 movers for 4 hours, but only two showed up. Instead of waiting, they started right in, communicating with the home office the whole time. Those two did 4 people's job, and they did it very well. They were well equipped and had a wonderful attitude in the midst of this unexpected snafu. When I called the office to get an updated invoice because of the no shows, they were very quick to help out, adjust it, and work with Hire A Helper so that I wasn't overcharged. My husband and I already love them, and they just impressed us that much more. I will shout it from the mountain tops - use Smart Move - even in the unexpected happenings, they will take care of you 100%!!!!

Dwight O

(5) 4/8/2023 Lebanon

Couldn't have gone any better. My 16'x8' Pod arrived so I reserved 2 people for 2 hours. I had a lot of boxes that needed to go upstairs but only three pieces of furniture requiring two people to unload those. The guys were prompt, on time, careful with my stuff, and double-checked on occasion when something wasn't labeled or looked like it should go somewhere else in my house. Before unloading day, the company stayed in great communication and made me feel great about hiring them. I have a couple more Pods coming and I will be sure to use these folks again. Please remember to tip the folks if they did a good job for you.

Jason M

(5) 3/30/2023 Cheyenne

Great crew! Very personal and cared about what they were doing. They also helped document damages done by they poor loading job done by another company. A++ Team!

Bobbie H

(4) 4/7/2023 Mars Hill

The movers worked fast and were very polite

Ryan W

(5) 4/8/2023 Las Vegas

Great crew. They were very careful and easy to work with.

Sarkis S

(5) 4/8/2023 Las Vegas

Great job. Keep up the great service ??

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, and Arlington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[varied pricing/options by location]
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$60/hr
for 2 movers after 2 hr min
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