Smart Move, LLC

(4.8 out of 5 / 3,731 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 14,019 moves through HireAHelper

3,731 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

19 years in business

Bailey, NC / Moving services within 60 miles

Booked on 14,019 moves through HireAHelper

3,731 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

19 years in business

Get to Know Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
3,731 reviews
92%
4%
1%
2%
1%

Dawn B

(5) 4/16/2024 Chocowinity

D and JoJo did an amazing job. So friendly and helpful. Definitely knew what they were doing and were very careful! Thank you!

Tracy T

(1) 4/7/2024 Sylva

TL, DR: look elsewhere fir moving labor help.

I was ok with their service. Only one of the 3 workers worked hard.

But our POD would not open and we were told by the three of them that they would come back and finish the job, at no additional cost to us.

That was not the case. I made several long phone calls. No one was sympathetic to my plight, at all.

Basically they have your money and you get what you get.

No way I would use them again or recommend their company to anyone.

At least the gentleman who I spoke to who, heads the actual company that my job was farmed out to, was honest with me. He told me about 55% of the fee goes to the parent company who farms out the jobs. Immediately. They don't care whether the work is performed or not. Then said gentleman did not take anymore calls from me.

They know you eventually give up, because you have to get your things unloaded.

Ask on nextdoor in the town you are moving to, whom to hire. That is my opinion.

These people were recommended by the PODS company. PODS probably gets a kickback.

Still angry, I'm not going to lie.

David H

(5) 4/13/2024 Bostic

I would recommend them hard working

Jami T

(5) 4/4/2024 Loveland

I would highly recommend them. Used their services several times over the last couple of years. Won’t use anyone else!

Thea B

(5) 4/11/2024 Lebanon

My eager helpers arrived on time and immediately started unpacking the POD. They did an absolutely amazing job for their size! They lifted all my stuff and handled all items with care! They were quick and very respectful. Thank you Smart Move, LLC for setting me up in Tennessee!

Michael S

(5) 4/11/2024 Franklin

On time, very professional, hard workers. I would definitely recommend them!

Mark W

(5) 4/10/2024 Broomfield

The Smart Move Team was a VERY effective team. They arrived early with ample notice. Worked harder than I could imagine. Were careful with my load! Packed the truck so well I can add much more! Highly recommend and would use these fine gentleman again in a heartbeat!!

Caley R

(5) 4/8/2024 Denver

Cannot recommend SmartMove enough. They were extremely flexible with rescheduling as our stuff did not show up when it was supposed to. Fairly priced and efficient workers!

Sarah H

(5) 4/7/2024 Asheville

Great company. Reliable, Affordable and easy to Schedule. Movers arrived on time ( actually a little early). They were friendly and personable. They were also very careful with my things and tried to place them in appropriate places in my home.

Jenna L

(5) 4/8/2024 Cheyenne

Fast and Friendly!

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, and Arlington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[varied pricing/options by location]
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$60/hr
for 2 movers after 2 hr min
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