Up and Running Movers - A Local East Hartford Moving Company

(3.7 out of 5 / 19 reviews)

East Hartford, CT / Moving services within 51 miles

Booked on 91 moves through HireAHelper

19 Verified Customer Reviews

Open Today - 7:00 AM - 11:00 PM

9 years in business

East Hartford, CT / Moving services within 51 miles

Booked on 91 moves through HireAHelper

19 Verified Customer Reviews

Open Today - 7:00 AM - 11:00 PM

9 years in business


One of East Hartford's Favorite Moving Companies

A Note from HireAHelper

We love working with Up and Running Movers because they pride themselves in taking care of their East Hartford, CT neighbors. After several years moving in and around East Hartford we believe you'll love working with them too!

Relocation with Up and Running Movers

We can provide a team of professional and experienced laborers to handle your next move. Our goal is 100% customer satisfaction. We also are able to assist with assembly and disassembly of furniture.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real East Hartford area customers. Unedited, unfiltered reviews of Up and Running Movers.

3.7
19 reviews
63%
0%
0%
16%
21%

Geo P

(5) 8/16/2023 Enfield

Sean is a great guy, he works really hard, and he is polite. What more can you ask?
I ended up using his help a second time!

Brendaliz C

(2) 8/11/2023 Bristol

I had a horrible experience with one of the movers. He came drunk and high amd was cursing out my mother which is elderly and my minor children I told the owner that this was un professional and I will call the police if he continue to curse or damage my property. He was stumbling and falling all over the place. The owner stated that he was giving him a chance because he just came out of jail. I told him it was unprofessional and and he was a liability. If hire helper could call me I can explain further.

Mover's response:
I would like to offer my sincerest apologies for your experience. The aforementioned individual no longer works for this company. Best of luck with your new home.
- Up and Running Movers

Jazlyn K

(1) 11/1/2022 Northampton

Cancelled last minute (a full hour after the end of their 9 - 10 arrival window) with a story about tires and alternators. Called them around 10 when they were officially late, and they claimed they'd be there in a half hour. Fortunately, Hire a Helper did find me a same day substitute (Fast Movers).

Joanna P

(5) 6/29/2022 Middletown

Arrived on-time and were super fast, professional and friendly. Made moving day so easy and stress-free. Highly recommend! Thank you! :)

Kimberly S

(5) 3/28/2022 Holyoke

Excellent job! Sean and Quentin did AMAZING work. They were flexible about time, showed up and powered through emptying my entire storage unit into our van and they did it in two hours! They got our furniture into the truck with no damage, and they were conscientious of our boxes labeled fragile. They both had great attitudes and got the job done right. I would absolutely use them again.

Kristin O

(5) 12/10/2021 North Haven

The workers showed up on time and ready to work. Professional, easy to work with and had the job completed earlier than expected. Strongly recommend.

Lori M

(1) 9/16/2021 Holyoke

First off my move was in September and they did damage many of my items and put dents in my ceiling, stair way, and took a chunk out of my floor. But the worst part is I accidentally sent Sean, $40 through cash app this morning...it was meant for my son. I requested Sean return it and he declined. This person has no morals, ethics and I wouldn't let him move dog excrement for me.
Here they are:
Up and Running Movers
DO NOT USE-No Ethics and No morals, and a thief!

Mover's response:
I apologize for the misunderstanding send me your cash app info or give me a call.
- Up and Running Movers

Melissa J

(1) 11/8/2021 West Hartford

If you are looking for movers to show up late, damage your home and furniture with more attitude than moving experience this is the company for you.

Mover's response:
Hi Melissa, I am sorry to hear that your experience was less than perfect. At Up and Running Movers, our goal is 100% customer satisfaction. The reason why we were late was because the helper that was scheduled to accompany me to the job no call no showed which left me scrambling to find a replacement at the last minute amid a local and nationwide staffing shortage. The job was scheduled to begin at 1 pm. I could have no call no showed you but instead I promptly called you and let you know what was going on and was luckily able to find a replacement and make it to your house by 1:40 pm. The only damage we did to your home was a small scratch on your floor less than 4 inches and not deep by any means. This was an accident. We are only human and accidents happen, that is why Hireahelper offers insurance. We understand your frustration and tried to be accommodating and apologetic considering the fact that your floors were recently redone, but were met with nothing but profanity and insults and disrespect all while we tried our best to remain calm and never uttered a single bad word. As for the small chip on the bottom of your desk on the inside part where your feet go that only your dog would notice if they were looking for it, that was already there. Other than that, there were no other damages brought to my attention. I have heard stories of moving companies that steal things, milk the clock and intentionally damage things, but we still managed to finish the job within the allotted time despite having constant profanities and insults hurled at us while we were trying to help you, listen to you and do the job right. We understand your frustration and I hope you are able to get these claims resolved through Hireahelper. I also hope that you get the help that you need so that you don't take your anger out on other professionals that took the time out of their day to help you. A little respect goes a long way. I am a formerly homeless individual who started doing moving jobs in 2011 out of necessity and have since turned my life around after stints of incarceration, living on the street, living in rooming houses and most importantly acknowledging my faults and mistakes and GETTING HELP and making a commitment to a better life. I hope that one day you realize that we are all human and have our shortcomings and that nobody is perfect. We all have our own struggles and challenges in life that we are facing and I hope that you overcome whatever you may be going through. I also wish you the best of luck with your new home and hope that you would consider giving us another chance should you need moving assistance in the future. In fact, give me a call at my number. I'm no flooring professional, but I will personally travel to Home Depot and purchase whatever materials are necessary to repair the small scratch in your floor at my own expense and then travel to your home and fix it free of charge if it means I could earn your satisfaction. In the meantime, here's a clip from one of my favorite movies: https://www.youtube.com/watch?v=CFh5FzXIeBg

- Sean
- Up and Running Movers

Christine V

(2) 10/22/2021 Southington

This crew is inexperienced at loading a moving truck. They just pushed my things around in no order and when notified at beginning of service to pack certain items last. They forgot or did not care. They did a very unorganized and rushed job. Not a professional job by any means.I would not use them again.

Mover's response:
Hi Christine, I'm sorry to hear that your experience was less than perfect. At Up and Running Movers our goal is 100% customer satisfaction. I'm not sure what you mean by we forgot to pack certain items last because we definitely waited until the end to load the items you wanted to pack last. That statement is false. The truck was filled to the brim with very little space. We did the best we could given the circumstances and this is coming from someone with 10 years of experience doing moving jobs. - Sean
- Up and Running Movers

Kathy C

(2) 9/21/2021 East Hartford

The workers were friendly and very hardworking, but did not do a professional job of loading my dumpster. They threw couches in vertically and they stuck way above the fill line. There was a lot of wasted space in the dumpster I rented after they finished. I had to pay more people to come out and correctly load the dumpster so that it was acceptable by the dumpster company’s rules. I paid for three hours labor, got 2.25hrs

Mover's response:
Hi Kathy, I'm sorry to hear that your experience was less than perfect. At Up and Running Movers our goal is 100% customer satisfaction. I understand that you were upset with the way the dumpster was loaded; however, this problem could have been corrected had you mentioned something to myself or my helper before we left. We asked you several times if there was anything else we could do to help you before we left and you said no. Had you mentioned this to us at the job site we would have been more than happy to correct the problem. - Sean
- Up and Running Movers

Service Area

We handle moves within 51 miles of East Hartford, CT 06118.

Get To Know Us

What can a customer expect after booking with you?

Top notch professionalism and punctuality.

What can a customer expect on moving day if they hire you?

Politeness, friendliness, attention to detail, helpfulness.

How should a customer prepare for moving day?

Make sure all items are packed ready to be moved.

What types of moves have you handled?

Local, long distance, residential, commercial

What's your favorite part about being a mover?

Meeting new people, helping others

What training do you provide your crew members?

Professional training

Local Mover Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We don't accept next day requests.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
upon request, no fee
Hand tools for assembly:
always included, no fee

Hours

Sunday: (not available)
Monday: 7:00 AM - 11:00 PM
Tuesday: 7:00 AM - 11:00 PM
Wednesday: 7:00 AM - 11:00 PM
Thursday: 7:00 AM - 11:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 8:00 AM - 5:00 PM
Hourly Price
$141/hr
for 2 movers after 2 hr min
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