Rapport Relocations

(4.9 out of 5 / 75 reviews)

Alexandria, VA / Moving services within 50 miles

Booked on 264 moves through HireAHelper

75 Verified Customer Reviews

Open Today - 8:00 AM - 5:00 PM

Alexandria, VA / Moving services within 50 miles

Booked on 264 moves through HireAHelper

75 Verified Customer Reviews

Open Today - 8:00 AM - 5:00 PM

Get to Know Rapport Relocations

Rapport Relocations is a Virginia based Professional Moving and Logistics Service. We furnish professional, experienced and trained personnel to execute specialized services for our clients. We proudly offer Pre-Move: In-home + Virtual surveys, packing, loading, unloading, unpacking and crating services. Our teams are truly committed to protecting and handling your personal and professional assets.

Credentials

Licensed Business:
License Number
45757-01
Issuing City
Alexandria City
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Scottsdale Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
American Zurich Insurance Company

Moving Services

Move Help

Day Labor

Moving Reviews

Real Alexandria area customers. Unedited, unfiltered reviews of Rapport Relocations.

4.9
75 reviews
92%
7%
0%
0%
1%

Ellen "Anne" W

(5) 9/16/2014 Washington

The team was quick and efficient. They obviously cared about doing a quality job. They even stayed and helped me get the very difficult latch into place so I could get the POD locked up.

Walter B

(5) 6/27/2014 Springfield

Rappport Relocations loaded three large 1800-PackRat containers for me. The team did an outstanding job and I would definitely recommend them. The crew was on time, very professional and did a great job insuring every inch of my PackRat containers were filled. They worked hard and were respectful of my property. ONE SCHEDULING ISSUE: I was advised when I confirmed the job that if I needed one or two additional hours outside of my reservation time to finish the job, it wouldn't be a problem. That was not the case as my crew was booked on a second job the same day so they weren't able to extend and it required a second trip. Outside of the scheduling issue, a great experience.

Ann S

(1) 6/17/2014 Centreville

I am very disappointed, and wouldn't recommend. Had placed order in April and had confirmation for a June 30/July 1st move. On June 16, I get a late night email saying they have to change things and can only do a one day pack/move on the 1st, we give them the timeframes that would have to be done in and I call them the next morning to talk further. The next thing I know we get a cancellation for both days. I call the Kenny the president and all of a sudden they can't even do the one day move. Used injured people as the excuse but it sounds like they found a bigger job that pays more since at 11 PM they can do the one day move we call and extend the hours for that and all of a sudden they can't even accommodate the all in one day move. Doesn't sound like injuries are the real issues. A bigger job seems to be their concern. When we first met with him he bragged about never leaving out the little man, ethics etc and then pulls this.

Mover's response:
First and foremost. It is deeply saddening to hear a client didn't receive the level of service that so many others have. Admittedly, we did experience staffing challenges during our peak season. The injury in question is for anyone to see, as it is a permanent scar over my middle knuckle on my right hand. Understand that we did exhaust our resources, including the Hireahelper network to accommodate. Even after many years of great service, there are always areas to improve on.
- Rapport Relocations

Tamara K

(5) 6/5/2014 Chantilly

Rapport Relocations were superb. They were on time, they protected our doorway exit before they started loading so the walls would be protected. They handled all of our property with kit gloves. They worked extremely hard and if you need someone with the skills to load a pod unit expertly, these are your guys. I was thoroughly impressed and would hire them again in a heartbeat.

Djudju P

(5) 5/13/2014 Vienna

They are knowledgable , diligent and friendly.

Don B

(5) 4/25/2014 Frederick

Andre is a great team leader. They worked very efficiently and were respectful of our belongings, carefully wrapping the furniture. Heavy rain required us to split the work into two days but they were able to arrange their schedule to accomplish everything.

Sheri L

(5) 3/27/2014 Bethesda

Kenny and one of his staff were fabulous. They helped me organize my mess. They rearranged 2 PODS (that we had filled to the brim) into 3/4 of one POD and 1/4 in the other.

They were professional, pleasant and kept me informed of their arrival time which was right on. They immediately began working and while I thought I'd have to have them come back, they got everything done on time. They were careful and suggested I wrap some pieces which was a tremendous help.

I enjoyed having them assist me. I will definitely being calling upon them again soon.

Sheri

Kate S

(5) 1/23/2014 Middleburg

I highly recommend Rapport Relocations. Their communication prior to the job was prompt and professional. On the job, they were efficient, friendly, courteous and careful. They did a fantastic job protecting my furniture and loading the truck in bitter cold winter weather.

Suja T

(5) 11/23/2013 Sterling

The guys showed up early and did a great job! I would definitely use Rapport Relocations again.

Steve B

(4) 11/16/2013 Gaithersburg

Kenny and Joshua did a great job.

Mover's response:
Thanks Mr. Benson. I guess I left a lasting impression to have my first and last name identified as 2 separate individuals.
- Rapport Relocations

Service Area

We handle moves within 50 miles of Alexandria, VA 22304.

Policies

Same Day Moves

We charge an extra 15% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund for any unused time over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Furniture dolly or straps:
4 Wheel. 6 Wheel (when we need to get down to business), (upon request, no fee)
Hand tools for assembly:
Primarily Power Tools. Secondarily Hand Tools, (always included, no fee)
Hand truck:
2 Wheel Hand Truck, (always included, no fee)
Plastic wrap:
Per Item or $25 for the roll., ($10.00/ea.)
Rope:
Rope at bare minimum. We recommend ratchet straps. We offer onsite., (always included, no fee)

Hours

Sunday: (not available)
Monday: (not available)
Tuesday: (not available)
Wednesday: (not available)
Thursday: (not available)
Friday: (not available)
Saturday: 8:00 AM - 5:00 PM
Hourly Price
$111/hr
for 2 movers after 2 hr min
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