Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,219 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,259 moves through HireAHelper

4,219 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,259 moves through HireAHelper

4,219 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,219 reviews
92%
4%
1%
2%
1%

Karen G

(5) 9/14/2024 Mesa

The owner knew exactly what she was doing. She definitely knew how to pack the pod the most efficient way. Her two helpers were excellent and they did it so fast. I was highly impressed.

Mover's response:
Thank you for doing business with us!
- Smart Move, LLC

Anselma L

(5) 9/21/2024 Wheat Ridge

My movers arrived on time, professional, worked hard and even got the job done early. They handled my items with care. I would use again.

Mover's response:
Thank you for your wonderful feedback Anselma ! We’re so glad to hear that your movers were professional and efficient while taking care of your belongings. We’d be happy to assist you again in the future!. -Erik (admin team)
- Smart Move, LLC

Patricia T

(5) 9/20/2024 Bladenboro

Absolutely great workers, they were courteous and very efficient.

Mover's response:
Thank you for your kind words Patricia ! We’re thrilled to hear that our team provided courteous and efficient service. Your support means a lot to us!. -Erik (admin team)
- Smart Move, LLC

Gary Q

(5) 9/22/2024 Las Vegas

Alonso and Austin did a great job. I tipped them in cash$.

Mover's response:
Thank you for your kind words Gary! We’re glad to hear that Alonso and Austin provided great service. Your support is truly appreciated, and we’ll be sure to pass along your compliments to the team!. -Erik (admin team)
- Smart Move, LLC

Carlos D

(5) 9/13/2024 North Las Vegas

I was not present as they unloaded the POD with my mother's furniture and items into her senior retirement complex. I arrived the next morning with bed and sectional sofa assembled, furniture and grandfather clock placed, and plenty of boxes to unpack.

Mover's response:
Thank you for your feedback! We’re glad to hear that the team took such good care of your mother’s furniture and made the unloading process smooth. It’s great to know everything was assembled and arranged for you upon arrival. If you need assistance in the future, we’re here to help! - Paulina
- Smart Move, LLC

Caroline G

(5) 9/18/2024 Charlotte

Very professional. Did an excellent job. Would highly recommend.

Mover's response:
Thank you for your kind words! We’re thrilled to hear you had a professional experience and that you would recommend us. We appreciate your support and look forward to assisting you again! - Paulina
- Smart Move, LLC

Roger L

(4) 9/12/2024 Hendersonville

Pod initially had stuck door due to bookshelf shelves. Pod packing was tight, so door stuck at first. Homeowners got it unstuck, and removed the boxes and small furniture to ease the crowding. All this was done the day before the unloading came.

The unloading team (Billy, Xavier, and Morgan) did a good job unloading. Lots of boxes needing to be stacked in basement areas. Bookshelves were the main furniture. The crew was busy and focused. Xavier asked good questions about where to put things that I had forgotten about.

Mover's response:
Thank you for your feedback, Roger. We are so glad our team provided you with such excellent service and were focused and mindful of where they put your belongings. We are always happy to help if you need us in the future. - Paulina
- Smart Move, LLC

Tyler M

(1) 9/19/2024 Denver

Not a great experience at all. While the movers were on time, they came very unprepared. They didn’t bring tools, only had one dolly, worked slowly, got lost on the wrong floor for a while. If it weren’t for my partner and I doing half the work and carrying a good amount of our stuff in, they would not have finished on time. I asked if they could build our bed frame and they basically said no. On top of this, one of the movers used our bathroom multiple times (we had no toilet paper or soap set up yet).

Mover's response:
Thank you for your feedback. We're sorry to hear about your experience and appreciate you bringing these issues to our attention. It’s disappointing that our team didn’t meet your expectations regarding preparedness and efficiency. We strive to provide a seamless moving experience, and it sounds like we fell short in this instance.

We’ll address the concerns you raised with our team to ensure this doesn’t happen again. Regarding the bathroom issue, we apologize for any inconvenience caused. Your comfort and satisfaction are important to us, and we appreciate your patience during the move. If there’s anything we can do to make this right, please let us know. - Paulina
- Smart Move, LLC

Grace P

(5) 9/17/2024 Scottsdale

The men who came to help were courteous, worked hard, got everything neatly in the container. I would highly recommend their services.

Mover's response:
Thank you for your wonderful feedback! We're delighted to hear that our team was courteous and worked hard to organize everything in the container. Your recommendation means a lot to us, and we appreciate
your support! If you need assistance again, don’t hesitate to reach out! - Paulina
- Smart Move, LLC

Jordan P

(5) 9/21/2024 Four Oaks

The guys were AMAZING!!! they crushed the move! They didn't break, scratch, ding anything! They were super nice and extremely helpful!

Mover's response:
Thank you for the fantastic review! We're so glad to hear that our team made your move a success without any issues. Your praise means a lot to us, and we’re here to help anytime you need! - Paulina
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min
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