Rigo's Moving & Storage, Inc

(4.8 out of 5 / 1,307 reviews)

Los Angeles, CA / Moving services within 45 miles

Booked on 6,400 moves through HireAHelper

1,307 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

10 years in business

Los Angeles, CA / Moving services within 45 miles

Booked on 6,400 moves through HireAHelper

1,307 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

10 years in business

Get to Know Rigo's Moving & Storage, Inc

As an Industry Leader in Transportation and Relocation Services. Our Mission is to serve our Customers with a Professional Service and do Everything in our Power to satisfy their relocation needs. As one of the largest companies in Southern California we count with the Experience and Equipment to complete your relocation needs in the right manner. We are a one stop moving company. We do everything in the Moving Industry, we can do Local, Long Distance, Labor Only, Packing, Assemble, Storage and more. If you hire us for any future services you can be 100% sure that we are going to show up to your job site on time and date you request it. We are the moving company with the most completed jobs at HireAHelper and that speaks by itself of how professional we are.

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Credentials

Licensed Business:
License Number
0002819599-0001-8
Issuing City
Los Angeles
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
TMJ INSURANCE AGENCY
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
State Fund
MC/State License:
MC #
587166
DOT #
3075110
State Lic/Cert Name
T-0191663
State Lic/Cert Number
T-0191663

Moving Reviews

Real Los Angeles area customers. Unedited, unfiltered reviews of Rigo's Moving & Storage, Inc.

4.8
1,307 reviews
92%
4%
1%
2%
1%

Lydia G

(5) 11/8/2023 Chatsworth

The guys showed up on time and did a great job of being careful with my household items, and disassembled the items I needed help with. The Pod was packed very carefully. Thank you

Mover's response:
Thank you Lydia, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality of work. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free. We are just one call away when you need movers in the future.
- Rigo's Moving & Storage, Inc

Donna W

(2) 11/13/2023 Playa Del Rey

Ask for a complete work and details on their service before you start. I thought $1,000 would be sufficient to move a 1 bedroom apartment no appliances or heavy pieces and a lot of small boxes. Perhaps my expectations were unrealistic but just needed someone to tell me that before they were unable to finish the job. They seemed unnecessarily slow and inefficient - communicating and understanding was difficult. Moving is not fun but it should be less painful than my experience.

Mover's response:
Thank you Donna, for giving us a review. We apologize if your expectations were not exceeded here at Rigo's. When it comes to moving, depending on the items that are being wrapped and how big they are can take up a significant amount of time. In this case, they did have to move and wrap many bulky items such as the couch, coffee table, marble table, etc. Also, if there are items that are in our movers way and if they are getting yelled at for moving them just to get passed by, then this can take a substantial amount of time since they did have to wait for approval to have the items moved. The movers did not want to rush your move since there were many big items that they wanted to secure properly and make sure to have everything fit in the truck properly.
- Rigo's Moving & Storage, Inc

Cathy S

(5) 11/13/2023 Pomona

Arrived on time. Both movers were professional and worked quickly and efficiently. They were careful with my furniture and boxes marked fragile. I have used Rigo’s for 3 different moves in the last year and highly recommend them.

Mover's response:
Thank you Cathy, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality of work. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free. We are just one call away when you need movers in the future.
- Rigo's Moving & Storage, Inc

Cathy S

(5) 11/8/2023 Pomona

Both helpers were efficient, friendly, and worked at a steady pace. Their help made my move that much easier.

Mover's response:
Thank you Cathy, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality of work. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free. We are just one call away when you need movers in the future.
- Rigo's Moving & Storage, Inc

Jackie G

(5) 11/7/2023 Los Angeles

Excellent service. Great professional young men who we’re very polite and efficient. I would recommend them to all movers.

Mover's response:
Thank you Jackie, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality of work. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free. We are just one call away when you need movers in the future.
- Rigo's Moving & Storage, Inc

Jill V

(5) 11/5/2023 Marina Del Rey

Amazing!!! They were on time. Got us in and out in no time. It was great and there is not one have not one complaint!

Mover's response:
Thank you Jill, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality of work. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free. We are just one call away when you need movers in the future.
- Rigo's Moving & Storage, Inc

Richard S

(3) 10/24/2023 Los Angeles

The personnel that came were nice. As far as work, there was about an hour in total that there wasn't much work being done and travel to another location counts towards the hours worked. Time gets rounded up, so that is an additional charge and if it is past the 2hr mark, you will not be told. Also, there is charges for materials they use, for instance, if some wrap is used, even just a little, then you'll be charged $35 (which you could get at uHaul for about half the price and own the whole thing). Additionally, depending on who is assigned to you, work production does dwindle considerably the more hours that are worked beyond 2hrs, so I would suggest not hiring for more than 2hrs. Furthermore, after the job is done, you are hit with signing the document right away, so be very cautious when signing. There was a document I signed and information was added afterwards, cause me to pay close to $100 in addition to everything else. It's a pain to remedy, even with hire a helper. I move a lot, so I would use another service to see if there is something better and more upfront with time and costs.

Mover's response:
Hello Richard, we apologize for not meeting your expectations here at Rigo's Moving & Storage Inc. You did prepay for 2 hours for your job that was completed in 2.5 hours. Our movers did use the whole roll of plastic wrap to protect your furniture during transportation. As we did mention to you in the emails we shared, the plastic wrap and the additional half hour was not included in your service.
- Rigo's Moving & Storage, Inc

Greg R

(5) 10/28/2023 Pomona

We were pleased in all aspects we want the same 2 guys to pack our 2nd PODS Container

Mover's response:
Thank you Greg, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality of work. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free. We are just one call away when you need movers in the future.
- Rigo's Moving & Storage, Inc

Kristy H

(5) 10/30/2023 Studio City

Once again the service was amazing. I needed several hours more than I booked. The guys took it all in stride. They were so friendly and helpful. I can’t say enough good things about Rigo’s. I have used them before and will absolutely use them again. I can’t recommend them highly enough.

Mover's response:
Thank you Kristy, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality of work. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free. We are just one call away when you need movers in the future.
- Rigo's Moving & Storage, Inc

Thomas J

(5) 10/28/2023 Los Angeles

Two excellent and professional guys!!!

I am totally satisfied beyond my expectations!!!

Mover's response:
Thank you Thomas, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality of work. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free. We are just one call away when you need movers in the future.
- Rigo's Moving & Storage, Inc

Service Area

We handle moves within 45 miles of 4385 E Olympic Blvd, Los Angeles, CA 90023.

Get To Know Us

What can a customer expect after booking with you?

We are a professional moving company where our clients always come first. Our customers can expect an amazing job outcome by our movers because we are trained and have the proper materials needed for the job.

What can a customer expect on moving day if they hire you?

Our customers can expect a well prepared crew with all the materials needed for their move. They can also expect to be stress free during their move because of how reliable our movers are.

How should a customer prepare for moving day?

Customers should prepare for the day of the move depending on what services they get/want. We reccomend that clients remove clothing from drawers, wardrobes, etc, to make the items less heavy for our movers. Always label your boxes. We also recommend to speak with our project manager about materials needed for the job to have them ready for the day of the move. Lastly, feel free to ask questions with our project manager about any concerns to be informed on what to do the day of the move.

What types of moves have you handled?

As a professional moving Company we have the experience and equipment to handle any type of moves. -Long Distance Relocation -Local Relocation Load/Unload -Pack/Unpack -Baby Grand/Upright Pianos -Safe Guns/Heavy Items -Antiques -Corporate Jobs -Office Moves -School Moves -Moves within same House or Apt/condo complex

What's your favorite part about being a mover?

Our favorite part of being a mover is seeing the relief on our clients face after getting the job done. We love being able to make our clients move stress free as much as possible.

What training do you provide your crew members?

We provide all of our employees with a one month training program at our head quarters to help them gain experience by teaching them good communication skills, how to pack fragile items into boxes, move heavy items using the proper equipment, stack the trucks or containers using every inch of space, etc.

Rigo's Moving & Storage, Inc Moving Photos

Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
The health of our customers and employees is our top priority We provide Face Mask, Gloves, Hand Sanitizer and any other Safety equipment on every job., (always included, no fee)
Hand tools for assembly:
We provide basic Heavy Duty Tools, (always included, no fee)
Hand truck:
We provide a Heavy Duty Hand Truck, (always included, no fee)
Plastic wrap:
We provide plastic wrap for 2-3 furniture items, any additional plastic wrap used will be a $35.21 dollar charge., ($35.21/ea.)
Rope:
We always provide straps to load/unload (we will need them back or a fee will be applied), If is Load only we recommend you to ask about our packing materials prices., ($7.04/ea.)

Hours

Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Hourly Price
$127/hr
for 2 movers after 2 hr min
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