Manhattan, NY / Moving services within 10 miles
Booked on 3,908 moves through HireAHelper
Get to Know PROMOVE
Your experienced movers are mostly Actors, Singers, Musicians and Artists supplementing our income. On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.
Credentials
Uniformed Crews:
Moving Reviews
Real Manhattan area customers. Unedited, unfiltered reviews of PROMOVE.
Omar E
Previously had written a positive review, but had to revise after finding out more info. Hired crew of 3 for 3 hours to pack up apartment one day prior to move. The packing crew underpacked a lot of items so that the packaging opened as moving the next day. The crew kept talking about how quickly the job would be finished, prepackaging but ran out of time and were quick to alert me that they had reached their time limit, even though they had all arrived at different time periods. They all stopped working when the first guy to arrive hit the three hour mark (so I was undercut by about 45 min of prepaid work). On move day, I learned the packing crew had missed a lot of items, as I found items in drawers and cupboards, so I was left scrambling to pack on moving day. And overall also the movers spent a lot of time talking to each other and on their phones - which at the time I was willing to ignore, because I thought work was getting done and they kept assuring me they'd finish everything on time, but after finding out the lower quality of work, I have to call it out. Additionally, I specifically asked for boxes to be labeled and provided markers to all in the crew, but later found not a single box was marked, unless it was my handwriting. Finally, they told me midway through the paid time that they were running low on bubble wrap, so I ran out to buy more. When I returned with more bubble wrap they were all taking a break, which I didn't think twice of in the moment. But after finding all the extra bubble wrap and some of the original bubble wrap the next day during the move stuffed under a chair, I am thinking twice about the event. Either they misestimated the need for additional bubble wrap or this was a shirking tactic. Overall, was disappointed with quality of service and don't recommend based on value.
Packing for a move is NEVER quick they should never have said it would be fast. I indicated before the crew arrived that they would almost certainly be unable to pack everything in 3 hrs. They should label the boxes, they shouldn't be taking breaks on a 3 hour packing job, they can pack and talk to each other but not OK to be on the phone. Anybody on our crews that engages in time wasting is fired if there is real evidence of them doing so please let me know.
Our core sphere of expertise is in loading and unloading moving trucks & vans, most of us can pack for a move but the expectations are rarely met because it is time consuming and we don't usually get enough time to do a proper job. We should maybe just load/unload. Sorry again
Christian W
Alex was fantastic, he is super strong and very professional. I recommend!
Caila R
These guys showed up on time and immediately got to work. Had a little bit of a walk to where the moving container was parked, a few flights of stairs and narrow hallways - they were quick, efficient and extremely nice! Will definitely use them again for my next move.
David D
One mover was a few minutes late due to a subway delay but he called to let me know which was kind (and unnecessary because I was running more late than him). They worked diligently and managed to get almost everything into a truck which was fundamentally too small for the job. With my blessing, they cut a few corners at the end to save time and space.
Dino L
The guys arrived on time and ready to get the job done. A respectful crew and courteous. They worked hard and didn’t waste their time or mine. I would definitely recommend their services.
Thanks so much!
Lindsey C
Showed up on time. Nice, respectful movers. Worked hard and finished the move faster than expected. Good communication from the company.
Taylor G
One of the people named Deshawn was great. I can’t remember the other person’s name but he was extremely rude to me, my family, and the other employee. He got the job done but was very condescending and hyper
John C
We only needed 1 mover. He was on time, pleasant, and very efficient. All worked great
Sarah W
Movers were incredibly friendly and helpful! Would definitely use PROMOVE again, especially if they hire more individuals that were as friendly and considerate as our movers!
Service Area
We handle moves within 10 miles of Manhattan, NY 10016.
Policies
Same Day Moves
We charge an extra 10% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 5:00 PM |
| Monday: | 8:00 AM - 8:00 PM |
| Tuesday: | 8:00 AM - 8:00 PM |
| Wednesday: | 8:00 AM - 8:00 PM |
| Thursday: | 8:00 AM - 8:00 PM |
| Friday: | 8:00 AM - 8:00 PM |
| Saturday: | 8:00 AM - 8:00 PM |