PODS® Reviews
I waited to write this review until I saw the condition of my items once the Pod was delivered. I am pleased to report that everything arrived in great shape. George and Jamal were my 2 movers and they were very efficient in loading my items securely in the Pod. It did take longer than expected to load, but I was ok paying the extra time as I did not want them to rush through the loading process. I would highly recommend using them in to anyone else needing help moving and loading a Pod!
Using PODS was a great way to move. It allowed us to pack and load over a few weeks. We had to store our PODS containers for about a week and using the PODS containers was an affordable way to do that. The drivers were very helpful and experienced. The only reason that I'm not rating this service as "excellent" is that the containers were not delivered or picked up in the ETA window and I wished that there was a way to request a specific time for pick up (or even an AM or PM pick up). Overall, I would recommend PODS.
pods tells you the container measurements are 8ftx8ftx16ft which equates to 1024 cubic feet. I based my calculation for the required number of container on these measurements. The containers they sent me had a volume of 830 cubic feet and 940 cubic feet. I was about 300 cubic feet short on volume.To be fair to pods I did not ask them what the actual volume would be.
PODS is the BEST invention ever! The POD was dropped off on Monday, the movers came on Tuesday, and the POD was picked up on Wednesday. I moved from Texas to Arizona, had the large size POD and it was still cheaper than any other moving company quote. And, nothing was lost or broken. The customer service was amazing! Thank you PODS! You made my move so much easier!
I have used PODS twice now. Once when I had to short-sell my home (that is still in storage) and now when I have to renovate the home I recently inherited. Eventually everything will be moved to a 3rd home. I can't address delivery to the new home yet. However, I can say they were very prompt in delivering both PODS and when I needed access to the one in storage, that was no issue either. Their prices have increased since I rented my first container 2 years ago. However, their service has been great.
I've used PODS before--and had a positive experience. This time...not so positive. Things were damaged in the move--the communication was very poor--they were late.....they didn't show up one day.....I was very surprised. I thought if I could depend on anything going smoothly--it would be PODS. Not so.....
Storage pod truck drivers was great- punctual and helpful. Customer service phone center for pods not very nice and didn't let us know eta until 12 hours prior. Thankfully anytime movers were so flexible and showed up to help with very little notice. Still a better option then getting a moving truck!
The PODS service and containers were a more economical method of moving our belongings from Chicago to Southern California. The service was timely and efficient. The most important lesson learned was to tightly secure the belongings at the door with rope or straps as the shifting caused difficulty opening the door at the destination.
The Albuquerque PODS is very professional and really tried to take care of us. They were on time and called ahead. When I needed to visit the POD, they were very accommodating. Corporate PODS was not as good and gave us conflicting info and were late delivering our POD and did not have a clue as to where it was. We choose PODS because they have a good reputation and even with the problems, they were the best economical choice.