ABF UPack® Reviews

chris c

Cary, NC
Wrote a review on 8/27/2018
ABF U-pack Review
(5 out of 5 rating)

Filled all 28 feet of a trailer, they shipped it to my house, included a ramp and got the trailer within hours of completion at my request.

Distance: 400 mi
Cost: $2,000
Per. Mile: $5.00
SqFt. Moved: 2,100

Larry S

Surprise, AZ
Wrote a review on 8/24/2018
ABF U-pack Review
(3 out of 5 rating)

ABF in Loveland, Colorado, was most accommodating, and our trailer drivers were very helpful, However, contacting dispatch in the Phoenix area was ALWAYS a very long delay and wait on the phone before we could be helped by anyone, and then were often promised times and materials that never were fulfilled. That part was very frustrating. Our drivers were always helpful; dispatch seemed to be the issue.

Distance: 1,000 mi
Cost: $3,600
Per. Mile: $3.60
SqFt. Moved: 2,500

Julia N

Port Townsend, WA
Wrote a review on 8/19/2018
ABF U-pack Review
(4 out of 5 rating)

The dispatcher and I seemed to have some communication problems but the person who dropped off the trailer at my destination was very friendly and helpful. Minimal breakage, just a few plates, which I attribute to the excellent loading job done by the crew I hired in Sant Cruz.

Distance: 1,000 mi
Cost: $3,570
Per. Mile: $3.57
SqFt. Moved: 1,200

Greg M

Oregon City, OR
Wrote a review on 8/17/2018
ABF U-pack Review
(5 out of 5 rating)

Good service, communication, follow up. Would use them again without question.

Distance: 3,200 mi
Cost: $5,000
Per. Mile: $1.56
SqFt. Moved: 1,700

Sam A

Granger, IN
Wrote a review on 8/10/2018
ABF U-pack Review
(5 out of 5 rating)

So far, ABF delivered trailer at origin and picked it up on time, hopefully they will deliver it at my destination on time too.

Distance: 2,080 mi
Cost: $4,050
Per. Mile: $1.95
SqFt. Moved: 1,276

Vern S

Clayton, NC
Wrote a review on 8/3/2018
ABF U-pack Review
(4 out of 5 rating)

They arrived as scheduled and picked up and delivered on time!

Distance: 876 mi
Cost: $3,300
Per. Mile: $3.77
SqFt. Moved: 1,450

James W

Plano, TX
Wrote a review on 7/31/2018
ABF U-pack Review
(3 out of 5 rating)

ABF could not provide a delivery time window less than "between 8 - 5" which was a pain. A four hour window I could see but 9 hours, and if I had it during the week days it would have been a 12 hour delivery window. Otherwise good.

Distance:
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Steve S

Schenectady, NY
Wrote a review on 7/27/2018
ABF U-pack Review
(4 out of 5 rating)

Trailer leaked in the rain. ABF had to send a mechanic out. Caused delay in move, but company compensated us for loss with rescheduled moving help. Stuff got to new home in one piece. Would use again.

Distance: 414 mi
Cost: $1,600
Per. Mile: $3.86
SqFt. Moved: 2,000

Heidi T

Fort Collins, CO
Wrote a review on 7/25/2018
ABF U-pack Review
(5 out of 5 rating)

Freight company worked hard to accommodate my city ordinance issue; drivers at both locations were extremely personable, polite, and helpful. Scheduling the delivery was simple and again company was patient and professional while I sorted through financial snag. Would recommend for long distance move. Consider using an experienced loading crew.

Distance: 1,000 mi
Cost: $2,600
Per. Mile: $2.60
SqFt. Moved: 1,600

Daree A

Columbus, GA
Wrote a review on 7/23/2018
ABF U-pack Review
(3 out of 5 rating)

ABF does not operate on weekends in my area. Very inconvenient.

Distance: 600 mi
Cost: $2,500
Per. Mile: $4.17
SqFt. Moved: 2,500

Albin G

Birmingham, AL
Wrote a review on 7/23/2018
ABF U-pack Review
(5 out of 5 rating)

Would recommend & use again.

Distance: 700 mi
Cost:
Per. Mile:
SqFt. Moved: 1,400

Dave K

Los Angeles, CA
Wrote a review on 7/22/2018
ABF U-pack Review
(5 out of 5 rating)

Some advice: 1) Get quotes from many freight-shipping companies and use those quotes to negotiate your final price. 2) Be sure to pack your stuff really well; the trailers are very tall so the stuff on the bottom has a lot of weight on it. 3) Use ratchet straps to secure your stuff; they're very valuable to keep all your stacked-up stuff from collapsing. 4) Get a long shackle padlock to lock the truck.

Distance: 2,000 mi
Cost: $3,500
Per. Mile: $1.75
SqFt. Moved: 1,700

Richard C

Navarre, FL
Wrote a review on 7/21/2018
ABF U-pack Review
(4 out of 5 rating)

Everything made it through pretty much OK. The packers on the pick up side could have loaded better (just a couple things dinged up) but that was the packers and not ABF. ABF gets a A from us.

Distance: 850 mi
Cost: $2,300
Per. Mile: $2.71
SqFt. Moved: 2,000

bruce b

Milan, MI
Wrote a review on 7/20/2018
ABF U-pack Review
(5 out of 5 rating)

Great experience, professional and helpful.drop off of trailer, storage,drop off trailer again,pick up went perfectly.took lots of stress off moving experience.drivers and dispatchers super efficient and helpful.11 on scale of 10

Distance: 730 mi
Cost:
Per. Mile:
SqFt. Moved: 1,900

Teresa Hytowitz T

Denver, CO
Wrote a review on 7/20/2018
ABF U-pack Review
(5 out of 5 rating)

Easy way to move across states!

Distance: 950 mi
Cost: $2,000
Per. Mile: $2.11
SqFt. Moved: 1,000

Brian J

Mars, PA
Wrote a review on 7/18/2018
ABF U-pack Review
(3 out of 5 rating)

The trailer deivered on time but was picked up two days later. A lot of boxes were broken although it might not the trailers faults. Inside of the trailer needs to be cleaned.

Distance: 850 mi
Cost: $3,400
Per. Mile: $4.00
SqFt. Moved:

Arthur J

Poughkeepsie, NY
Wrote a review on 7/14/2018
ABF U-pack Review
(5 out of 5 rating)

I am highly satisfied with using a 28-ft ABF Pack Trailer for a long-distance move from North Dakota to Poughkeepsie, NY. I filled the entire trailer with furniture, hundreds of boxes of things, and many artworks (since we are artists). Although I have read that it is not recommended to use such a moving trailer (unless you want a lot of broken things), I was very careful in tightly packing things into the trailer. As careful as I was, I still expected things to bounce around somewhat. But I was surprised to see no apparent shifting of my stuff after the trailer made its way over 1500 miles to my new place of residence. Almost everything I transported made it without even minor damage. The drivers who delivered the trailer to my old and new addresses were also very nice and helpful. There were no problems or time delays. I am a very satisfied customer! Of course, if you are inexperienced in loading things in moving trucks or trailers, this might not be the best way to move. You need to know what you are doing. But I have moved on several occasions and I guess practice makes perfect.

Distance: 1,500 mi
Cost: $5,900
Per. Mile: $3.93
SqFt. Moved: 5,000

Ellen H

Minneapolis, MN
Wrote a review on 7/6/2018
ABF U-pack Review
(5 out of 5 rating)

Easy moving company to work with. Trailer arrived faster than expected.

Distance: 980 mi
Cost: $2,150
Per. Mile: $2.19
SqFt. Moved: 600

Brian E

Lincoln, NE
Wrote a review on 7/3/2018
ABF U-pack Review
(4 out of 5 rating)

They were cheaper then renting a truck and driving ourselves. They arrived at our destination sooner then we had anticipated and held our belongings a few days until the weather was better. When I hired unloading help, it was on their website that I read about how much damage occurs with freight trailers and sure enough, quite a few of our items were damaged. It would have been nice to have been given ideas of ways to prevent damage from excessive movement of the trailer during transport.

Distance: 1,500 mi
Cost: $3,190
Per. Mile: $2.13
SqFt. Moved: 2,000

Owen D

Denver, CO
Wrote a review on 7/3/2018
ABF U-pack Review
(4 out of 5 rating)

as expected, it's pretty much DIY.

Distance: 1,500 mi
Cost: $2,800
Per. Mile: $1.87
SqFt. Moved: 1,100

Jed A

Takoma Park, MD
Wrote a review on 7/2/2018
ABF U-pack Review
(4 out of 5 rating)

We live on a busy street and it was tricky to find parking for the trailer

Distance: 530 mi
Cost: $2,600
Per. Mile: $4.91
SqFt. Moved: 1,500

Cynthia H

Walland, TN
Wrote a review on 6/30/2018
ABF U-pack Review
(5 out of 5 rating)

I have used them twice. Both times were excellent experience. First time I used whole trailer and second two 12 feet of trailer. They were timely and excellent customer service.

Distance: 500 mi
Cost: $1,900
Per. Mile: $3.80
SqFt. Moved: 1,200

Angela T

Magnolia, TX
Wrote a review on 6/29/2018
ABF U-pack Review
(4 out of 5 rating)

Containers were they most economical method of transporting my items. Looked into trailers and PODS. They containers are a bit small and I required two, but my items were fine. They were banged up on the outside, but I inspected them thoroughly on the inside and didn't see any holes. Any damage that was done was due to the loaders not properly packing the containers and my items being tossed about the container and bumping into each other (as was evident by the disheveled condition of the container when the doors were opened). I would definitely ship using this method again for the distance. I also did a guaranteed delivery date since I needed my items by a certain date. This was also much cheaper than their competitors, but I really probably could have done without it since they were slated to arrive before I needed them. I just wanted to cover any events happening that would possibly delay delivery without a guaranteed date.

Distance: 1,469 mi
Cost: $3,079
Per. Mile: $2.10
SqFt. Moved: 888

John W

Tampa, FL
Wrote a review on 6/22/2018
ABF U-pack Review
(5 out of 5 rating)

Very timely and followed through as promised. Be advised that contents in trailer get jarred around quite a bit no matter how well you pack.

Distance: 1,200 mi
Cost: $4,400
Per. Mile: $3.67
SqFt. Moved: 2,000

jerry C

Riverside, NJ
Wrote a review on 6/21/2018
ABF U-pack Review
(5 out of 5 rating)

Excellent service with low shipping cost

Distance: 250 mi
Cost: $1,176
Per. Mile: $4.70
SqFt. Moved: 1,800

Anne M

Edmonds, WA
Wrote a review on 6/21/2018
ABF U-pack Review
(5 out of 5 rating)

Very professional and on time.

Distance: 840 mi
Cost: $4,100
Per. Mile: $4.88
SqFt. Moved: 2,800

Donald Jo K

Bradenton, FL
Wrote a review on 6/21/2018
ABF U-pack Review
(4 out of 5 rating)

They were polite and did a good job and with one exception did everything as promised. The only reason they didn't get 5 stars is they said our trailer would be picked up in the AM and it didn't go out till late afternoon which cost us some valuable time on our end

Distance: 1,200 mi
Cost: $5,000
Per. Mile: $4.17
SqFt. Moved: 3,500

Aaron K

Huntersville, NC
Wrote a review on 6/21/2018
ABF U-pack Review
(5 out of 5 rating)

Great customer service and very affordable, overall a very nice service and good option when moving across the country!

Distance: 1,115 mi
Cost: $2,388
Per. Mile: $2.14
SqFt. Moved: 1,450

Lawrence P

Seekonk, MA
Wrote a review on 6/15/2018
ABF U-pack Review
(5 out of 5 rating)

I could not be happier with the service provide from ordering to trailer deliver and service from my local trucking company here in Seekonk, MA

Distance:
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SqFt. Moved:

Joe R

Boynton Beach, FL
Wrote a review on 6/14/2018
ABF U-pack Review
(3 out of 5 rating)

transport great ,loading crew from upack terrible,items not wrapped,loading with gaps

Distance: 2,000 mi
Cost: $10,000
Per. Mile: $5.00
SqFt. Moved: 4,000

robert l

Camas, WA
Wrote a review on 6/13/2018
ABF U-pack Review
(5 out of 5 rating)

Great experience. Nothing damaged.

Distance: 700 mi
Cost: $3,000
Per. Mile: $4.29
SqFt. Moved: 1,100

John G

Saint Paul, MN
Wrote a review on 6/11/2018
ABF U-pack Review
(5 out of 5 rating)

very good support all the way through the process.

Distance: 1,000 mi
Cost: $3,100
Per. Mile: $3.10
SqFt. Moved: 2,500

DENNIS E F

Saint Joseph, MO
Wrote a review on 6/8/2018
ABF U-pack Review
(5 out of 5 rating)

Trailer delivery & pickup was on time. delivery of the trailer to our new home was also on time.

Distance: 1,660 mi
Cost: $3,770
Per. Mile: $2.27
SqFt. Moved: 2,800

Amanda W

Moncks Corner, SC
Wrote a review on 6/7/2018
ABF U-pack Review
(5 out of 5 rating)

The trailer was easy to book, delivered on time, and picked up on time.

Distance: 2,200 mi
Cost: $4,500
Per. Mile: $2.05
SqFt. Moved: 2,000

John Y

North Las Vegas, NV
Wrote a review on 6/6/2018
ABF U-pack Review
(4 out of 5 rating)

Good reliable service from drivers and dispatchers

Distance:
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Per. Mile:
SqFt. Moved:

Rohnie R

Lancaster, SC
Wrote a review on 6/3/2018
ABF U-pack Review
(4 out of 5 rating)

I would definitely recommend as an alternative to the other moving resources like U-Haul, pods or companies like Bekins. In addition to the $3,800 for the cost of a container I paid $495 a month for 3 months in storage fees.

Distance: 2,800 mi
Cost: $3,800
Per. Mile: $1.36
SqFt. Moved: 2,700

Mina S

Tucson, AZ
Wrote a review on 6/2/2018
ABF U-pack Review
(2 out of 5 rating)

I used ABF, but went through a 3rd party. I don't know who screwed up, but the trailer was over 12 hours delayed at both ends of the move. Awful.

Distance: 850 mi
Cost: $8,000
Per. Mile: $9.41
SqFt. Moved: 3,000

Linda N

Mesquite, NV
Wrote a review on 6/1/2018
ABF U-pack Review
(5 out of 5 rating)

We loved this option. We packed it and left the driving to them. They arrived before we did! Wonderful to work with. On time with trailer drop off, delivery and pickup! Thank you so much! Made relocating easy.

Distance: 1,300 mi
Cost: $3,000
Per. Mile: $2.31
SqFt. Moved: 2,150

Chad K

Monroe, GA
Wrote a review on 6/1/2018
ABF U-pack Review
(5 out of 5 rating)

Great customer service, great price, fast and delivered on their promises. So easy to arrange!

Distance: 500 mi
Cost: $1,400
Per. Mile: $2.80
SqFt. Moved: 1,300

Annie S

Louisville, KY
Wrote a review on 6/1/2018
ABF U-pack Review
(5 out of 5 rating)

The company who moved my trailer, Upack, did a wonderful job in dropping off the trailer, picking it up, and driving it to it's destination. All the employees I encountered were pleasant and quite helpful.

Distance: 250 mi
Cost: $870
Per. Mile: $3.48
SqFt. Moved: 2,000

Vanessa C

Plano, TX
Wrote a review on 5/29/2018
ABF U-pack Review
(5 out of 5 rating)

The trailer was delivered and picked up in a timely manner. Nothing moved around and arrived safely in our cross country move.

Distance: 1,000 mi
Cost: $3,000
Per. Mile: $3.00
SqFt. Moved: 2,000

Shirley E

Las Vegas, NV
Wrote a review on 5/18/2018
ABF U-pack Review
(5 out of 5 rating)

The driver, Kelly, was wonderful. Very respectful and knowlegable. He dropped off the Relo-container at my storage unit and all went well. He kept in touch next day after the movers packed the container so as to pick it up as agreed. Thank you to Kelly / this company.

Distance: 1,200 mi
Cost: $1,499
Per. Mile: $1.25
SqFt. Moved:

Rodney J

Foley, AL
Wrote a review on 5/17/2018
ABF U-pack Review
(5 out of 5 rating)

The truck driver who delivered the empty trailer to my home in San Antonio, TX as well as the one that delivered the full trailer here to me Foley, AL were very courteous and knowledgeable.

Distance: 720 mi
Cost: $2,800
Per. Mile: $3.89
SqFt. Moved: 1,740

Rebecca K

Lakeville, MN
Wrote a review on 5/15/2018
ABF U-pack Review
(4 out of 5 rating)

Easy drop off and pick up for the truck in both locations. Helpful customer service representatives and we had the perfect amount of space needed in the whole truck. We would definitely use them again if/when we have to move a long distance again.

Distance: 1,100 mi
Cost: $2,200
Per. Mile: $2.00
SqFt. Moved: 1,500

Nathan V

Saint Charles, MO
Wrote a review on 5/12/2018
ABF U-pack Review
(1 out of 5 rating)

Would not use. Stuff got ruined In transport. Pros - customer service was very good and stuff arrived quickly albeit damaged.

Distance: 1,500 mi
Cost: $996
Per. Mile: $0.66
SqFt. Moved: 900

Erica A

Charlotte, NC
Wrote a review on 5/10/2018
ABF U-pack Review
(5 out of 5 rating)

The trailer truck was perfect size. I fit all my belongs in the allotted space. They moved the trailer from CA to NC in a very timely manner. The customer service during the whole process was great. I would use them again!

Distance: 2,800 mi
Cost: $2,100
Per. Mile: $0.75
SqFt. Moved: 800

Diane B

Salt Lake City, UT
Wrote a review on 5/10/2018
ABF U-pack Review
(5 out of 5 rating)

Amazing in the end, this company has fantastic customer service. Thanks to the driver and all the help they offered to make sure everything arrived safe and sound and on time.

Distance: 250 mi
Cost: $2,000
Per. Mile: $8.00
SqFt. Moved: 1,200

Kathy E

Albuquerque, NM
Wrote a review on 5/2/2018
ABF U-pack Review
(5 out of 5 rating)

Great customer service from their call center, their local offices, and the truck drivers. The trailer is more robust than a POD and can carry more stuff which was important because of our wood and metal working tools, supplies, and equipment.

Distance: 1,400 mi
Cost: $3,300
Per. Mile: $2.36
SqFt. Moved: 2,500
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