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I always use Penske. Good equipment, well maintained. No drama.(Albuquerque to Portland, OR)2200 sqft house into a 2 bedroom apartment.I have had enough "adventures" with U-Haul.

This site won't let me put in the proper container size, it was actually a 30 foot container, so I put 2 16 footers in the fields for the container number and size. The container worked just fine.

The delivery was great. The pod was facing the wrong way and we had to go to a parking lot to turn it around. The delivery person was calm and handled this need to turn the pod around very professionally. The delivery man of the second pod called just as the first one was leaving so she spoke to him and the second pod was positioned on the truck the correct way. Delivery was smooth.

I had a different plan that fell apart and had to reserve a moving truck last minute. Penske was awesome - easy to reserve, quick pickup, excellent truck. Best of all the truck itself was basically new so it had all the safety things I never expected (reverse camera, smart cruise control, lane change alert). I couldn’t have asked for a better truck for my 1,400 mile drive!

We had issues with delivery and pickup on both ends of our move. They worked on their schedule and were not flexible although we scheduled weeks in advance.

I used Pack Rate twice this year. The first time the warehouse team did a good job in getting the storage units delivered and picked up promptly, on time.The second time they delivered the units on time but did not pick them up until over a week later. In the interim I contacted their office and was told first that I requested the empty units to be picked up on the 1st for one unit and the 9th for the second unit. This was not correct and made no sense for the 9th to be date to pick up a unit that was emptied on the 1st. The second call to the office showed that they now stated that there was no date listed to pick the empty units up. The third call showed that my account now listed the units to be picked up on the 12th. The actual request when I contacted Pack Rat to deliver and pickup the empty units was to return to get them the afternoon of the 1st after I emptied them or the 2nd. To further add salt to the wound I requested a pro-rated lease fee for the several days of the month used, but they said nope. An observation, I was concerned that I lost the keys to the locks that I used to secure the storage units; and visited the warehouse where they were stored to try the keys I had or cut the locks off and replace them before delivery. The warehouse staff was very helpful and promptly brought my units to me to try the keys. They were great. I also noted that they were swamped with trucks to be loaded, unloaded, move units around, etc. All this with apparently one broken down and one out of service forklift, and another operating forklift that was wheezing, rattling and sounding like it would stall out at any moment. I watched the operator feathering the throttle and clutch to prevent the forklift from stalling out while lifting the storage units. Note: I worked in industry and managed mobile equipment programs ..including forklifts.... for over 40 years. It was apparent that they needed a significant mobile equipment PM program evaluation and/or better/newer forklifts. I talked to several folks while waiting and it was stated they had 3 forklifts but only one was operating; but when the PM provider worked on the forklifts all repairs were not made. Lack of such program or equipment was impacting their ability to respond to customers, drivers delivering and picking up storage units. I have no tie in or benefit in any way by making the comments above. However, I hope that someone from Pack Rat follows up with the folks and forklift operators about their equipment. Another Note: Pickup of the empty units was $187 each. This was not disclosed before the pickup. Note: empty units delivered to my home to be filled cost me $25 each...I believe. Bob B.

Uhaul provided a good truck. No problems on the trip. We did have to go out of our way to pick it up. Return was problematic as no one was at the drop of site during business hours. Waiting to see if Uhaul will charge me for that.

ABF was able to deliver as promised though a Hurricane just passed the day before our trailer delivery at the origin and again in our new area, just the day before trailer delivery at the destination. Nice!

Their system works. Delivery and pickup of the pods is done very quickly. Drivers on both ends of our move were courteous and knowledgeable. Their customer service department was also very helpful.

would have gotten great but 6 X 12 Trailer didn't have a dolly wheel and wiper blades on 26 foot truck needed replacement. Service from both the main service department and the local dealers was exceptional!

Amazing to work with!!! Great customer service- when the chips were down Shalonte H came through big time to save the day when we had to order up another much needed container for our move.

The trailer showed up on time in california and arrived in Texas ahead of scheduled. price was fair and way competitive to all other companies we got quotes from.

The only issue was that we reserved a 12-foot box truck and they didn't have any in the lot at the time of pickup. We took a cargo van instead and that worked fine. Everything else was solid and easy.

Moving Truck plus trailer for my car. Would highly recommend. The price was a little high because i spent about 300 in insurance but with a long distance move it was needed. It was still the most cost effective company.