Outstanding experience.

The Relocubes were exactly what we needed. Customer service was great and spent a lot of time on the phone answering all of my questions when I was researching my moving options. The free month of storage was a great benefit because we weren’t ready to move into the new house as soon as the cube arrived at our destination.

The delivery and pick up drivers were friendly and helpful. Had to make 2 extra calls to get the truck picked up once un loading was complete

Trailer was appropriate size for our move, appeared to be in good condition. Drop off drivers were helpful and professional. The transit time was longer than I’d anticipated which meant rescheduling the unloading crew. Next time I’d assume delivery would be at the end of the estimated transit time (business days only) and schedule a crew accordingly.

Excellent communication and follow up.

They kept our stuff safe, both en route and at the final destination, while we waited to find a place to live.

The communication from UPack was wonderful. Everyone I talked to was considerate and helpful. Their time estimates were accurate and everything I packed arrived in good shape!

I Used 2 cubes, one stored for 6 months in SLC and the other moving from Wisconsin. Everything was great!

The cube was delivered on time and was clean.

Excellent from start to finish!

Quick easy and they were able to pick up and drop off the relocube same day at my destination

Still in transit with our stuff, but the drivers were very nice and informative, and our things might actually arrive to the new address ahead of schedule which is great!

second time used. Perfect. in communication and action.

No major complaints. Delivery was delated by 1 day from the tail end of the original window.

Very professional and on time.

More affordable for our cross-country move than the competition.

The driver who came to pick up trailer went above and beyond to assist, especially after we put the wrong locks on the trailer and had to wait for family member to bring keys, He waited patiently and got job done.

This is the 3rd time we have used ABF and they are amazing. Polite, helpful & consderate.

Outstanding communication and support.

Very smooth; would use again.

I will start by saying that we did have a complicated move. That said, UPack overpromised and undelivered. We had to call dispatch multiple times on both ends of the move to get them to deliver and pick up trailers when they were supposed to -- and in the end they weren't able to do what they had verbally committed to doing. We were very flexible and asked from the very beginning to just tell us what they could and couldn't do. We then planned our move around their guidance. We had to constantly adjust to new timing which was VERY frustrating.

great service and on time delievery

still waiting for upack to arrive

This is a great service with easy to follow directions for the whole process.

very helpful and delivered and pickup as per schedule. No problem - great staff!

Very helpful and prompt. Any damages were not on their end. I absolutely love using them and their teams are so professional

Check your dimensions! Pod was small, but fit a lot (my pod was actually almost too large as there was movement and a few of my belongings shifted around so much they ended up breaking). The company was find to work with.

excellent! this is the 4th time my family has used Upack and we have been very satisfied each time.

Went smoothly and were easy to reach to communicate with questions along the way and for updates on estimated date of arrival

Very good service for the price you pay, one of the best moving resources out there.

Very communicative and easy to work with

I was very happy with the delivery, transport, and cost of using the UPack Relocube. It would be nice if UPack offered multiple size options like their competitor, I ended up having to downsize a bit, but I would still use them again.

Very happy with my experience with UPack. From scheduling to unloading, UPack personnel, ABF drivers have been excellent!

Everyone at both locations was very helpful and kind. Our trailer did have trash in it, though. It came straight from another location, and the renters did not clean it out.

Professional and organized. Made understanding all costs easy.

A great service, this is the 3rd time we have used U-Pack, would not use anything else

The ABF driver was courteous and communicated well.

2nd time using UPack, won't use anyone else. They are very reasonable, efficient, ability to track pods as they travel myself & have excellent customer service.

Easy to setup, good communication, fast shipping

I would recommend ABF and Hire a Helper.

will never use them again

Driver/delivery man was polite. Patty on the phone was helpful.

Friendly and reliable service! I've used them for 2 long distance moves now and have had a great experience both times. I definitely recommend them and will use them again if needed in the future. Thanks y'all!

Great overall, Friendly and helpful.

They were on time, efficient and very communicative.

I can't say enough about how polite and knowledgable and friendly the customer service is, both on the phone and when I was there to accept the delivery of the relocubes. They took time to place the cubes in the best possible location, and this made it so much easier to unload them.

Timely professionally delivered of pod. Called ahead.

Exceptional customer service! The local operators I dealt with were so friendly and nice and understanding -- even when I called to say I was freaking out about not having enough cubes, they took the time to go through it with me and not rush me through a decision. I was so glad I chose U-Pack for this reason. I ended up with 4 cubes for our 2-bdrm (which is more than they recommend, but we have a lot of books and other things :) which fit within two normal-sized parking spots at our apt. complex, so it worked out perfectly! They were also very understanding and accommodating about when the cubes would be picked up and delivered, which is making our move so much easier. Would definitely use them again.