great service and on time delievery

still waiting for upack to arrive

This is a great service with easy to follow directions for the whole process.

very helpful and delivered and pickup as per schedule. No problem - great staff!

Very helpful and prompt. Any damages were not on their end. I absolutely love using them and their teams are so professional

Check your dimensions! Pod was small, but fit a lot (my pod was actually almost too large as there was movement and a few of my belongings shifted around so much they ended up breaking). The company was find to work with.

excellent! this is the 4th time my family has used Upack and we have been very satisfied each time.

Went smoothly and were easy to reach to communicate with questions along the way and for updates on estimated date of arrival

Very good service for the price you pay, one of the best moving resources out there.

Very communicative and easy to work with

I was very happy with the delivery, transport, and cost of using the UPack Relocube. It would be nice if UPack offered multiple size options like their competitor, I ended up having to downsize a bit, but I would still use them again.

Very happy with my experience with UPack. From scheduling to unloading, UPack personnel, ABF drivers have been excellent!

Everyone at both locations was very helpful and kind. Our trailer did have trash in it, though. It came straight from another location, and the renters did not clean it out.

Professional and organized. Made understanding all costs easy.

A great service, this is the 3rd time we have used U-Pack, would not use anything else

The ABF driver was courteous and communicated well.

2nd time using UPack, won't use anyone else. They are very reasonable, efficient, ability to track pods as they travel myself & have excellent customer service.

Easy to setup, good communication, fast shipping

I would recommend ABF and Hire a Helper.

will never use them again

Driver/delivery man was polite. Patty on the phone was helpful.

Friendly and reliable service! I've used them for 2 long distance moves now and have had a great experience both times. I definitely recommend them and will use them again if needed in the future. Thanks y'all!

Great overall, Friendly and helpful.

They were on time, efficient and very communicative.

I can't say enough about how polite and knowledgable and friendly the customer service is, both on the phone and when I was there to accept the delivery of the relocubes. They took time to place the cubes in the best possible location, and this made it so much easier to unload them.

Timely professionally delivered of pod. Called ahead.

Exceptional customer service! The local operators I dealt with were so friendly and nice and understanding -- even when I called to say I was freaking out about not having enough cubes, they took the time to go through it with me and not rush me through a decision. I was so glad I chose U-Pack for this reason. I ended up with 4 cubes for our 2-bdrm (which is more than they recommend, but we have a lot of books and other things :) which fit within two normal-sized parking spots at our apt. complex, so it worked out perfectly! They were also very understanding and accommodating about when the cubes would be picked up and delivered, which is making our move so much easier. Would definitely use them again.

Drop off and pickup as promised

Highly recommend ABF UPack as they were reliable in dropping the cube as scheduled and worked with us on a revised pickup day.

As expected for a DIY move

ABF managed to navigate our very narrow street, thanks to their on-board fork lift. Their dispatch team was able to accommodate our schedule to ensure we had plenty of time to load-up our UPack Relocubes before pickup. They were able to get the cubes loaded into a very tight area, off-street.

We got a trailer (rather than Relocubes) from ABF UPack, which worked well for our situation.

Best moving company bar none. There is not company out there that can beat this company for it's efficiency and ability to move your goods at a rate that cannot be beat. We have moved coast to coast 3 times and they have never failed us.

They did what I hired them to do and the agreed upon price. No surprises.

good driving nothing broken

The move transportation was smooth from delivery of the UPack Relocubes through transport to my destination, drop-off, and pick-up of the empty cubes. I would not hesitate to use them again myself and would recommend them to anyone else for their move.

We live on a narrow street, and they came prepared with a forklift to transport my UPack cubes to the curb in front of my house.

I had about 300 cu ft of household goods coming from a storage facility in WA. The first company I called is a well-known supplier of containers. Their rep talked for over 30 minutes (I got to talk to maybe 5) and about one-third of that was berating U-Pack. I was skeptical and I thought their prices were rather high. I called U-Pack and spent less than 10 minutes on the phone. Everything was included for one price which was substantially less than the competition. No long spiel. They were able to accommodate my need to move out of the storage facility by the end of the month to avoid being charged for another month. Although winter storms delayed the transport of my shipment, I was not in a rush. In fact, I welcomed the delay as it gave me more time to get ready. When it came time to deliver my shipment, snow storms postponed the delivery several times. But rescheduling was easy. When I got stressed out about trying to coordinate their dropping the trailer with the arrival of the unloading crew, Carol suggested scheduling the unloading for the day after the trailer was dropped. Perfect! No stress for me. And no extra charge for the trailer to sit overnight. All included. While I have no plans to move again, if I did I would definitely use U-Pack/ABF. 5 stars.

Arrived on time for delivery and pickup and placed 2 cubes as needed. Chose cubes over regular moving company because goods don't get "lost" - just happens and experienced that twice.

This was extremely convenient in terms of the calendar days and timing. It was inconvenient in that I had to hire secondary movers and rent trucks on both ends of the move to get my stuff to/from their distribution centers, as I was moving from/to urban areas that didn't allow the pods to be dropped at my door, I suppose. In the end, this additional cost(s) made it such that I should have just hired normal movers, but this does take extra time that I didn't have. Had they dropped the cube at my door(s), this would have been 10/10. Also, my stuff got very, very damaged inside the cube - but I'm attributing this to the (very) poor packing job of the movers on the origin end of my move. They left furniture unwrapped, etc. I've never had so much stuff damaged - so pack your stuff well, because these cubes must get really bumped around.

so far so good. The bulk heads were a surprise that I wish they had told me about, but past that they've been great to work with.

Wonderful gentleman.

This is the third time I have used the ABF company. I would recommend them highly. The cost is very reasonable, the loading and unloading crews that they contract with are responsible and careful.

Cube is on the smaller side a single cube may struggle if moving more then 1 person in a small studio or 1 bedroom. Would need a second or small uhaul tow behind if moving more then that.

The move isn't over yet, but when I called, I generally got someone very respectful and helpful. We had bad weather on the day my cubes were to be delivered, so they called me to say they'd be late. I said they could deliver them the next day by a certain time. They were a LITTLE BIT late, but it all worked out. Jim, the driver who brought them, was full of good information for me and did a TOP NOTCH JOB using that fork lift and perfectly aligning the two cubes in my driveway.

Drivers who delivered and picked up were great. I had to sweep out wood scraps and dirt before I could load my stuff. The bade boards were junk and the locking latches were nearly unusable but I made them work

The ABF trailer was dropped off on the booked days. Pick up of the empty trailer was delayed by two days d/t staffing problems.

Very upfront pricing and delivery was right on schedule.