Moving101

We had a very difficult site to deal with - a hilly and steep access. The driver really had to assess and work to find the spot that was accessible and safe. Mission accomplished.

They notified me of the window when the Pod was to be delivered and when I called to see if they could come earlier they accommodated my request. I was very satisfied.

PODS did a great job of delivering the POD on the requested date and were great when I changed the date several times. Everything arrived safe and no breaks or crushing of anything.

I gave them 5 stars despite a late delivery. They had some difficulty loading the container into my driveway (weird townhouse configuration), so they ended up scheduling a same-day dropoff and pickup on the street, at no extra charge. The man I was working with in my move-from state was absolutely lovely. Then, there was an issue with the container and it arrived a day late. Also, the driver who delivered in the container in my new state did not call first, he just showed up. (This was okay with me, but I could see that being a problem in other cases.)

The local service was outstanding. They did everything possible and were very proactive to help me. Unfortunately, the equipment was problematic. A 16 footer wasn't returned as expected and I had to use a new truck with a broken ramp. I would have scored a 5 star except for the broken ramp. It made the move more difficult.

The truck wasn't available at the scheduled pick up time at 10 am in Eldorado, Arkansas. They rented it out to someone else at 9. Uhaul said another truck was available 35 miles away. They gave me the number to call and reserve the truck. When i called the number it was to the person they gave it to at 9am. I told the person our situation, and they returned the truck to Uhaul so we could rent it. Uhaul in Eldorado, Arkansas on Hillsboro Street get a POOR rating. When I dropped the truck and trailer off on Peter's Street in Atlanta, GA, I was given the best service. The staff was wonderful. No problems. I give them a 100% rating.

The Upack drivers and experience was fantastic. They explained how it all worked when I got the trailer, and what needed to be done once it was packed.

John was fast, efficient, professional, and probably the friendliest fellow in all of South Carolina. Made getting the truck the easiest part of the move.

No idea why the truck sat in Dallas Texas for 4+ days before it was delivered 1.5 hours away - And yes, they complied with the extra $500 to get it there on Thursday. Oh well....

The Penske truck worked out great for my move. Everything fit perfectly, and the trip went smoothly. The truck/trailer/container was in really good shape, clean and ready to go. Customer service was great from start to finish. Booking was easy, and they kept me in the loop for pick-up and drop-off, which I really appreciated.

The pricing and people were top notch and amazing. The only reason Im putting four stars instead of five was the truck pulled very hard to the right. Not a big deal for across town but across the US was a bit of a headache. Would still recommend them for the top choice anyway. A clean reliable truck that got me all the way from Alabama to Oregon. Kept me warm through the snows and winds of Wyoming no problem too!

ABF went above and beyond to adapt to an unexpected situation, they have my highest praise. Their driver Dave was the MVP and Hero that enabled the entire move. Staff was flexible and friendly at every interaction.

Very happy with the service provided by ABF and their Relocube product for a cross border 3000+ mile move. The entire process was explained clearly and any additional questions were answered promptly by their agents. Everything went smoothly as scheduled: pickup and delivery dates were as promised and the customs process went without a hitch. YMMV but the cost for me was very reasonable for this type move and was the lowest priced option compared to competitors.

The truck was not the newest but it ran the road well during the day and the evening. The only mishap was that the inside Dick light failed to stay on but we were able to complete our task.