PODS® Moving and Storage Review

The benefits of choosing PODS® for your moving and storage needs are: convenience of availability and local moving affordability

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PODS® Logo

Updated Thursday, July 9th 2020

Pricing

$663 - $3,333

Pros
  • Someone else drives your stuff to the final destination
  • You can take your sweet time to load and unload
  • The containers are easy to load and secure
  • Informative website with extra resources
  • Flexible cancellation policy
Cons
  • You need to plan in advance to secure the dates you want
  • Orders, at least for long-distance moves, have to be conducted via phone, not online
  • Costs more for a long-distance move of a 3-bedroom home than other DIY options

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PODS® Company Overview

PODS was the first company to establish portable storage, and if their reviews are anything to go by, they continue to impress consumers with its many convenient services.

Part of the "you-pack, they-move it" type of moving service, the way PODS works is they deliver one or more of their PODS containers to you for you to load, then they move it to your destination (or a storage facility). Afterwards, you unload it whenever you are ready - be it the next day or even the next year.

This service can simply be combined with movers booked through HireAHelper for a Hybrid™ Move, whether it be local or long distance, and costs a fraction of a bona-fide Full Service move. The one major downside is a result of its popularity; you'll have to schedule delivery in advance, especially in the spring and summer when lots of people are relocating and reservations are often made a year out.

PODS® Reviews and Pricing

PODS® Logo
Local Move

Under 50 mi.

Medium Distance

50-250 mi.

Long Distance

250+ mi.

Average Cost

$663

3.6% cheaper than other companies

$1,522

4.2% higher than other companies

$3,333

1.9% higher than other companies
Average Review

4.52/5

1.1% better than other companies

4.56/5

0.9% lower than other companies

4.51/5

0.7% better than other companies
Average Cost Per Mile

N/A

$13.62

2.3% higher than other companies

$3.12

1.0% higher than other companies

Local Move

Under 50 mi.

PODS® Logo

Compared to Other Companies

Average Cost

$663

3.6% cheaper than other companies
Average Review

4.52/5

1.1% better than other companies

Medium Distance

50-250 mi.

PODS® Logo

Compared to Other Companies

Average Cost

$1,522

4.2% higher than other companies
Average Cost Per Mile

$13.62

2.3% higher than other companies
Average Review

4.56/5

0.9% lower than other companies

Long Distance

250+ mi.

PODS® Logo

Compared to Other Companies

Average Cost

$3,333

1.9% higher than other companies
Average Cost Per Mile

$3.12

1.0% higher than other companies
Average Review

4.51/5

0.7% better than other companies

PODS® Container Sizes

Length
Width
Height
Dimensions
Capacity
16' 8' 8' 1,200 sq. ft. or smaller 3 to 4 rooms
12' 8' 8' 500-1,000 sq. ft. 2 to 3 rooms
7' 7' 8' 500 sq. ft. or smaller Dorm or small apartment

Photos of PODS® in the Wild

PODS® Services Offered

Services Legend

  • Available
  • Not Offered
Small Moving Container

Small Containers

Medium Moving Container

Medium Containers

Large Moving Container

Large Containers

Delivery Truck Crane

Delivery

Storage Container

Storage

Packing Supplies

Packing Supplies

Hand holding a box

Local Movers

My move with PODS®

Author: Francesca Di Meglio

Updated: Thursday, July 9th 2020

How does PODS work?

One of the most practical ways people use portable storage containers is for - you guessed it - storage. PODS is great if you are in between moves, renovating your home, or downsizing or dividing up your things.

To get started, go online and size up what your options are by what you need. You obviously want to figure out the least amount of storage containers needed, as adding more containers raises the price in a hurry. If you need a little assistance, it's never a bad idea to call: 888-371-9441.

Local moves are pretty convenient with PODS.

After you book your container, it will get delivered to you when you schedule it with the company. You can keep a PODS container on your property as long as you'd like, billed monthly. With a lock and key your stuff is secure - which PODS doesn't provide for free, but you can rent one for around $8-10 . You can access your container whenever you want.

No place to park the container? No worries, you can have PODS pick up the loaded container and keep it at one of the company's 230 secure storage centers. You pay a monthly fee for as long as you hang on to the container. Of course, you can rent more than one container at a time, if necessary.

PODS on our move

HireAHelper recently used a PODS container for storage during a remodeling project. Overall, the account was easy to use and even attractive to look at. We had no problem figuring out how to review the order, checking delivery times, and finding out when the next payment was due. Another plus is the fact that the driver called a couple of times to confirm drop off.

Here's something that isn't so obvious though: you definitely need to be home when the container is delivered. The driver ended up telling us the container couldn't be parked where we originally planned. The PODZILLA Lifting Machine, the giant contraption used to move PODS containers for you, can't handle tight 90-degree turns, and needs to be able to extend out fully from the container to unload it (so 16', in this case). As a result, on the fly, we had to change where we parked the container.

How does PODS work with local moves?

Local moves are pretty convenient with PODS. You first call the PODS representative and discuss the particulars of your move. The rep will help you determine the size and number of containers you will need. Then, you schedule delivery of your container(s) at the point of origin.

The next step is to pack up and load your stuff into the container. It is in your best interest to do this in a timely manner or you risk spending more on rental fees. Also, you have to find out about the regulations regarding parking such containers in your old and new neighborhood because you'll be responsible for fines should you get one. Talk to the rep about logistics to ensure you'll have enough room for the container to be loaded for delivery whenever you are ready. Finally, once you've unloaded all your stuff and cleaned out the container(s), you call for pick up of the container at your final destination. That's the process!

My local move

To find out more about a local move, I input info on PODS website to receive an online quote for my own very local move from Fort Lee, New Jersey to the next town over, Englewood Cliffs, New Jersey. For a small-ish home, my quote from PODS was for $576.78, which included one big, 16-foot container, which has enough space to house three to four rooms.

PODS is more likely one of the most affordable and convenient choices for those making a local move or a move out from a smaller place. But then again, as with any option, the price is going to scale up considerably the greater the size and distance of your move, as you'll have to add more containers, doubling your quote. Still, the convenience factor might make up for the price increase. And no matter what, it's going to be a fraction of the price of a Full Service move.

How does PODS work with long-distance moves?

In general, PODS can be a convenient option for those making a long-distance move. The process isn't too much different than a local move.

The first step is to call to have the container or containers delivered to your original site. Then, you load the container with your stuff and call for it to be delivered to your final destination. On delivery day, you may be given an hours-long window of time in which the container should arrive.

While the price is slightly more expensive than other, similar options, PODS are more widely available than the competition. That means if you can live without some of the nicer qualities of the PODS containers, it's worth shopping around, but only if you actually have nearby options.

There is where the flexibility of moving containers shiine. You can use them for on-site or off-site storage, so you can take your time to load and unload as you travel to your final destination by car, plane, whatever! If you can't keep the container at your place, then you can have it moved to a PODS storage center near you.

The risk of hanging onto the container regardless of where it is stored is you will have to pay a monthly rental fee. If you're trying to keep your budget in check, you should load and unload as quickly as possible, and be on top of scheduling pick-ups and deliveries. (You should also be there when your containers get delivered because there may be logistical issues regarding where to park the container, or even how to properly use it.)

My long-distance move

To get my long distance move quote (about 1,100 miles), I planned to transport a 3-bedroom home from Fort Lee, New Jersey (New York City area) to Kissimmee, Florida (Orlando area), two places with which I'm familiar. I ordered the rental about two weeks before the move date. I tried to reserve the rental for a Saturday, which is the most popular moving day of the week. This is a fairly hefty distance and date demand, and so was my quote: $5,452.08. More on how that breaks down below.

By keeping the particulars of the long distance and local moves about the same for each order, I made it easy to compare the differences.

The quotes I received are based on this information.

How much do PODS cost?

Prices vary based on the distance of the move and the size and number of the containers you need.

My real quote for a short distance, single PODS move:

  • $576.78 for a 16' container

What about for multiple PODS going long distance? For my move from New Jersey to Florida, I was quoted $5,452.08 in three payments:

  • $1,352.07, due 5 business days before the container delivery at my N.J. home
  • $4,075.36, due 5 business days before the shipment to Florida
  • $24.65, due 5 business days before the pick up of empty containers at my Florida address.

These payments include:

  • Two (2) PODS moving containers of the largest size – 8' X 8' X 16'(HWL)
  • Fuel
  • Taxes
  • Any prep of the containers in the PODS centers
  • One month of storage
  • Coverage of up to $10,000 (for damage or loss that is the result of fire, lightning, burglary, PODS negligence, etc.)

You can keep the containers for as long as you'd like to load, store your stuff, or unload. But you will pay more for each month of storage. You will be charged $399.98 for the second month of storage should you keep the containers that long, and you'll pay $359.98 for any month after that (so about $150 then $155 per 16' container). I paid an extra $8.50 each for two locks, one for each container. It would take PODS six days excluding Sundays and holidays to arrive in Florida from New Jersey once I was ready for delivery.

How does insurance with PODS work?

Included in the price is coverage up to $10,000. This protects you in the event of fire, lightning, burglary, PODS negligence, etc. You can invest in more coverage if you'd like:

  • For $59.95 per month, you can get coverage up to $15,000
  • For $69.95 per month, you can get coverage up to $20,000
  • For $179.95 per month, you can get coverage up to $100,000.

You must purchase additional coverage in advance of your initial container delivery date. This insurance does NOT cover any damage that happens to your goods during normal transit. It only covers your goods in transit if there's an accident, like if the container were to get hit by a tornado or broadsided by a semi-trailer. There's good news though! If you book movers through HireAHelper to load and unload your container, your goods will be covered during normal transit by our $0.60/lb insurance, for free. You can also pay extra for additional coverage.

Downsides of using PODS

You will spend a lot for a long distance move of a big house.

This was an expensive option for a long-distance move of a big house because I had to rent two of the largest containers. In addition, the long distance just added to the bill and would have emptied my pockets compared to other options.

Last second availability is a problem, especially if you procrastinated.

Weekends are secured a year in advance, said a customer service representative. I had to settle for a Monday delivery date that was a week later than I had hoped. The online rep also warned me that spring and summer were the busiest time of year for movers, as well as PODS®.

What I learned using PODS

PODS has a lot going for it.

There are major convenience factors, especially the chance to load and unload at your leisure and the ability to store your stuff on property while transitioning to a new home or renovating one. It is the most flexible company there is for its cancellation policy. The equipment is sophisticated and durable, yet easy to use. And the customer seems to be at the forefront of the company's priorities.

The equipment is durable and easy to load.

PODS containers have aluminum skin panels with a steel frame, and the company promises they are weather resistant and able to withstand 110 mile-per-hour winds when partially filled, which is good news for those of you in hurricane country.

Each PODS container has a translucent roof that allows light to illuminate the inside of the container. A light-weight steel roll-up door makes it easy to open and close. If you can't quite fill the container, you can turn to the eyehooks and tie-downs that are provided to secure the load, according to the website

You have all the time in the world to load and unload.

Unlike U-Pack®, you don't have a set number of days to pack up your stuff and get moved in. They charge you extra only after every 30 days. This is really convenient if you have to get out of one place, but can't quite move into the new one or if you are renovating a home.

(PODS) insurance does NOT cover any damage that happens to your goods during normal transit. It only covers your goods in transit if there's an accident, like if the container were to get hit by a tornado or broadsided by a semi-trailer.

Storage for the first month that you have a container is built into your original quote. So for two containers, it would cost me $399.98 for the second month and $359.98 for any month after that (so about $150 and later $155 per 16' container). So, yes, you have lots of time, but you'll get the most bang for your buck by wrapping up everything within a month, which is still plenty of time.

You have flexibility about scheduling your reservation.

You have until the day before your scheduled container drop off to cancel the reservation and still get a full refund. Modifying the reservation can happen pretty much anytime, but PODS prefers you get in touch about five (5) days in advance.

On-site storage is nice.

One of the great benefits of choosing PODS is the possibility of using the containers for on-site storage. This is super convenient for anyone who might not be able to move right away. It is also ideal for those who are renovating a home.

Someone else does the driving.

You don't have to worry about hauling your stuff in a big truck or driving that thing to far-away lands, such as Florida. Someone else does it for you, and it's one less worry during your move.

Should you choose PODS over other container companies?

PODS is the O.G. of moving container companies. Its veteran status, "you-pack-they-drive" model, and durable containers make it appealing to those on the move. It is also a practical option for those in need of storage.

While the price is slightly more expensive than other similar options, PODS are more widely available than the competition. That means if you can live without some of the nicer qualities of the PODS containers, it's worth shopping around, but only if you actually have nearby options.

You can't afford to procrastinate. People are signing up for PODS at a quick pace and the slots fill up, especially for weekends in the spring and summer, the most popular times for moving. If you're moving a long distance with lots of stuff from a big house, you will likely find other DIY options more affordable. Still, moving containers like this one make it possible for you to hack a full service move without breaking the bank - or your back!

Francesca Di Meglio

Contributing Author: Francesca Di Meglio

Francesca Di Meglio is a writer, editor, and moving professional featured on Businessweek and About.com. As a wife and mother of two little ones, she is always on the move.

PODS® Reviews

Kyle G
Smyrna, GA
Wrote a review on 7/6/2020
PODS Review
(2 out of 5 rating)

Possibly the worst customer service I've ever experienced. Was put on hold for 15 minutes while a representative "reviewed my account". I could have explained my entire life story in that 15 minutes, let alone tell her I had 2 pods, one of which was broken. When the agent finally came back on the phone, I could hear the TV blasting in the background as she struggled to call me by my name. PODs online container size dimensions are also WAY off. We rented 2 pods (one 16ft and one 7ft) because the sizing online matched to what we have used before with trucks. Oh were we sorely mistaken. We had to actually rent a uhaul to hitch to my truck just to make up for the lack of space. Not only was the sizing WAY off, but the larger of the containers was broken upon delivery and would not latch shut - hence my calls to customer service. I was told it could not be picked up if it did not lock, which obviously caused a dilemma. Instead of leaving the day our Pods were packed, I had to stay 2 extra nights (in a hotel) to ensure someone could come out and get the latch shut so the pods would be picked up. The driver was the only helpful person in the entire situation. So not only did I have to get more space via a uhaul, I also had to spend a couple nights in a hotel to wait for someone to address the broken pods. This quite possibly is in the running for worst part of 2020..

Distance: 300 mi
Cost: $2,500
Per. Mile: $8.33
SqFt. Moved: 2,000
Meg C
Landenberg, PA
Wrote a review on 7/6/2020
PODS Review
(4 out of 5 rating)

The latch on the pod was bent and would not engage, the Viking moving team fixed it so it could be locked. So everything worked out.

Distance:
Cost:
Per. Mile:
SqFt. Moved:
Gerard M
Sarasota, FL
Wrote a review on 7/5/2020
PODS Review
(5 out of 5 rating)

EXCELLENT JOB!!111111

Distance: 2,000 mi
Cost: $3,000
Per. Mile: $1.50
SqFt. Moved: 1,200
Mike B
Marana, AZ
Wrote a review on 7/5/2020
PODS Review
(5 out of 5 rating)

PODS did an excellent job.

Distance: 950 mi
Cost:
Per. Mile:
SqFt. Moved: 2,250
Kerry P
Castle Hayne, NC
Wrote a review on 7/5/2020
PODS Review
(3 out of 5 rating)

My one gripe with PODS is they can NEVER get a hold of the dispatcher to tell you where your container is. TWICE I've had late containers and NEVER got a call to tell me they were going to be late. And when you call customer service they less then capable in helping you find out when/where your container is.

Distance: 230 mi
Cost: $3,500
Per. Mile: $15.22
SqFt. Moved: 1,600
Gordon H
Fishers, IN
Wrote a review on 7/5/2020
PODS Review
(5 out of 5 rating)

Delivery and pickup on time, with good communication

Distance:
Cost:
Per. Mile:
SqFt. Moved: 1,715
Erin M
Atlanta, GA
Wrote a review on 7/4/2020
PODS Review
(5 out of 5 rating)

2nd time I've used PODs. Always great service.

Distance: 1,114 mi
Cost: $1,900
Per. Mile: $1.71
SqFt. Moved: 1,100
Thomas T
Gainesville, FL
Wrote a review on 7/4/2020
PODS Review
(4 out of 5 rating)

Great other than taking my move blankets when they picked up my PODS.

Distance: 2,000 mi
Cost:
Per. Mile:
SqFt. Moved: 2,000
Nakeisha W
Overland Park, KS
Wrote a review on 7/4/2020
PODS Review
(5 out of 5 rating)

They were actually slightly early for the drop of of the container because of a cancellation, and the gentleman maneuvered the crate into my driveway such that I could still park in my garage. Pickup was on time and without issue.

Distance:
Cost:
Per. Mile:
SqFt. Moved: 1,200
William G
Fortville, IN
Wrote a review on 7/4/2020
PODS Review
(4 out of 5 rating)

Wish they would have picked them up sooner.

Distance: 600 mi
Cost:
Per. Mile:
SqFt. Moved: 2,600
Orinthia S
Brooklyn, NY
Wrote a review on 7/3/2020
PODS Review
(5 out of 5 rating)

I was very satisfied with PODS! There was great communication between the PODS driver and myself. I will definitely suggest their services to family and friends.

Distance:
Cost:
Per. Mile:
SqFt. Moved: 600
Dolores S
New Bern, NC
Wrote a review on 7/2/2020
PODS Review
(5 out of 5 rating)

Driver knew what he was doing when delivering the pod. Slight problem with lock delivered. Problem was resolved through customer service.

Distance: 900 mi
Cost: $3,000
Per. Mile: $3.33
SqFt. Moved: 2,400

The PODS® image above is used solely for identification purposes and serves as the primary means of visually identifying the subject of this article and provides an illustration of the entity that is represented.

PODS® is a registered trademark of PODS® Enterprises, Inc. (PEI). HireAHelper, LLC has no affiliation with PEI and PEI has not authorized the use of its trademarks.

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