The only reason I chose them was because of delivery date. They changed everything less than 24 hrs prior! My things will arrive 5 days later than requested with no option for reimbursement! No help with work arounds for permits. I will never use them again! Sends a bunch of random emails but failed to send date confirmation. OVER PRICED TO BOOT!!

Were unable to hit their dropoff and pickup delivery windows (up to 2 hours after) nor window to depart Portland (late by 2 days). Also, 16ft POD was unable to accomodate our 2 bedroom townhome as discussed over the phone.

Cost effective. On time. Very professional.

Pods was super helpful and right on time dropping off the PODS. Our second POD was newer with better tie downs, but both worked well and were in good condition.

This was our first PODS experience. Put belongs in storage for 4 months, We weren’t quite sure about storing things for that long, but everything was safe and secure. POD delivery and pickup teams were professional and friendly.

What much can you say about a big box? They delivered on time and accommodated a change in pick up time. Very satisfied with the service.

Helpful in navigating the move.

Perfect company for the job. Moved some items from Chicago to Phoenix. Worked exactly as advertised.

The container did not have the interior bars and connectors shown on the website, but instead had wood 4x4s. I was able to install eyebolts to safely strap everything but that's tehreason for good vs excellent. Everything else went on schedule and on budget.

2nd time doing a cross-country move with POD's. The right choice for our family.

Pods got every thing wrong at every step in the process EXCEPT the size of the container. Outside of sending the correct sized container, PODs did everything in their power to make this the most frustrating move I've ever had, and I've moved multiple times in New York City. Incompetent drivers couldn't fit container in my driveway. Terrible internal communications caused them to deliver my container backwards. Not to mention, they showed up multiple times outside of the delivery window causing unnecessary inconveniences. Why say you are going to show up at a certain time, just to show up several hours earlier or later?! My biggest gripe was the lack of communication both internally and externally. On paper, Pods she be one the more convenient options, yet they don't know how to operate efficiently. I would stay away from PODs and their referrals unless you genuinely feel you have no other options. I would've rather tied a trailer to a car and drove across the country myself then used PODs.

The PODS were delivered right on time. The driver maneuvered them effortlessly to the precise spots! Thank you!!!

Wonderful experience. Great communication and got my things on time!

PODS was incredibly easy to work with from booking the service (having everything explained clearly and exactly) to the PODS delivered to our old home and delivered to our new one! The phone personnel were top notch and the delivery drivers were fantastic! If we were ever to move again we would definitely use PODS! Tim & Brian W. Indio CA

Completely satisfied! Highly recommend!

Only half way through the process but so far very pleased,

Good service. Military discount.

Our PODS experience was great - great communication, excellent portal, clear instructions, and very helpful recommendations on loaders and unloaders for both sides of our move.

The POD showed up on time and was picked up on time.

Very helpful with scheduling, and re-scheduling.

Mostly a great service, but unhappy with last minute advice that they could not deliver due to height restrictions. This was my fault, but being called at 8:30 pm the prior night to cancel was not handled well.

Convenient service and a good value.

We used PODS city service for our interstate move. The drivers on both the pickup and the drop off were polite, helpful, and prompt. None of our items were damaged during the move, in part thanks to the packing help from the pickup driver.

Items were transported from FL to MD quickly and stored until I requested them.

Communications between customer service and drivers need some work. I had three PODs delivered and all three were on the truck in the wrong direction despite at least an hour each trying to make sure it was correct. One driver did not want to go and turn the POD, which I basically refused delivery (could not load the POD with the door in the grass) so he went and fixed it. Two of the three PODS were new and great, the 3rd and last was in terrible condition. Trying to get that fixed fell on deaf ears and I ran out of time. The POD still works, but it is old and smaller and no hooks to tie down as they advertise. Price is fair, less than a moving company but more than UHAUl. If you are storing your furniture for a month or two, PODS seems the way to go.

I've used Pods before and the service is consistent!

Scheduling delivery and pick up met all my needs. Crew members were great

Pods delivery and pickup has been on time, professional and courteous..

Staff picking up the pods in Erie Colorado and the staff delivering in Choctaw Oklahoma were excellent. Friendly, helpful and tried to accommodate our requests. Only way to move in my opinion

PODS has been easy to work with and straight forward with pricing and promises.

I was disappointed in the PODS sales team. Because they did not do a proper assessment of my needs, I have to have another POD delivered, schedule a second moving team, and juggle other things that could have been prevented.

Very organized and very good at communicating with customer.

Delivery and Pick up went flawlessly. The POD was transport and nothing was damaged. Delivery and Pick at the new house was also flawless.

They were great so far. They kept us well informed on preparation, drop-off and pick-up.

First time pod-user. Drop-off went smoothly (watching the Podzilla was honestly pretty cool, lol). However. They rescheduled the delivery of my pod with NO notice an hour AFTER my delivery window had closed. The new delivery date was FOUR DAYS later. Hello? We hired movers to unload? It took me close to an hour on the phone to get them to deliver it the next day. Next day, delivery window comes and goes, no pod. Three hours later, we finally get a call, and the pod is dropped off. All our stuff was basically unmoved so I have no complaints about transport, and everyone I dealt with was polite and professional, but idk if I’d use a pod again. We didn’t want to drive a U-Haul with three cats from Texas to Virginia, and this was cheaper than a full-service moving company by several thousand dollars, so I’d say I got what I paid for. REALLY wish they’d let you rent a 12-foot pod for long distance moves. We definitely did not use the extra 4ft - our entire 2 bedroom apartment would’ve fit perfectly in a 12 footer. Oh well.

Delivery of the PODS went well and Tim, the driver was courteous and helpful. When the fiasco with the moving company happened I called to see if PODS would come the next afternoon instead of the morning. They would - for an additional cost, of course! I paid it and then the drivers showed up the next morning anyway! Facepalm!! I called and am supposed to get refunded the extra cost but what a headache!!

The PODS scheduling group and the procedures that they have in place to reconfirm, see your status and allow changes, is convenient and helpful when you're in the midst of a move and can't keep track of every detail.

Super smooth, efficient and competent serves on every contact telephone

Good provider, on time.

people courteous, on time and very quiet.

Needed a few more side hooks for strapping,

Neal was amazing using the machine to move the PODS into place. Did a great job!!

I have used them before. They were great.

I have had a great experience with PODs so far! The local Knoxville company and driver were very pleasant to work with.

POD arrived right on schedule.

PODS personnel was great and the pickup and drop off were easy, no issues. They were on time and alerted us of any changes to the schedule.

I ordered 2 PODS to go to 2 different places in US and both fit in my driveway to load up. This is by far the better way to move.

Smooth and easy booking, drop off and pick up!