Truck worked fine but the pick up location did not have all of the moving materials I had purchased through UHAUL. The drop off location was a huge mess and definitely encourage people to do research on drop off locations before selecting. After dropping off, you should call UHAUL and verify that the drop off location checked in the vehicle to avoid late fees.

transportation option did not work well. truck was average. the company was chosen for me.

Always have good luck with UHaul

Née she with the Cedar Hill office is simply incredible. U-Haul is lucky to have her. She is a wealth of information and inspiration.

citi haulers canceled last min u haul recommended.

Great truck, it was clean and easy to drive

I used UHaul since it was a local move . You can never go wrong.

Excellent, excellent, excellent job. highly recommend

Truck wouldn't take the gas evenly and it was very noisy

Good job very efficient

Clean van and desk desk was good

Even the small trucks need to have a ramp. This one did not.

Helpful staff with selecting a location which was different for pick up and drop off.

Truck rental was good

Rented 20 ft truck and received call indicating 20 ft truck not available at location. Reservation was switched to a different location, and I thought nothing of it. But day before, I called to let location know that I would need truck an hour earlier, and it was at that time I was informed that my reservation had been cancelled. By this time, no 20 foot trucks available and I had to settle for a 15 foot truck. They confirmed the equipment that I would need, but when I arrived for pickup, they had run out of some of the equipment items I had requested. What's the point of reservation? I've done many moves and have never had such a poor experience.

Great customer services.

Brand new vehicle. Worked perfectly for our moving needs with availability and supplies.

Truck was ready and Ricardo the owner was extremely professional.

The booking process was fine, however I booked the wrong-size truck by accident and getting everything switched was a huge headache. I also ordered packing supplies through U-haul, and they charged and sent me a lot of things I specifically didn't want or need, leaving me to find the time to return them. I'm disabled and I don't have a car, and so I'm probably going to have to eat that cost, which is unideal. The person delivering my packing materials also ignored my delivery instructions, and there were items missing, which could be a mistake or could be theft because the packing materials were not left somewhere safe where I requested. A couple of the boxes were also damaged and unusable.

U-Haul was wonderful?? A clean 15 foot truck with a dolly was ready to go.

The local dealer is always very accommodating, and they don't nickel and dime you.

A little chaotic on pickup Saturday morning but they were very apologetic and the truck was in great condition.

All good no issues, simple in town truck rental.

Size of the truck fit all we need.

The truck was too small for our needs. Our hired helpers explained that although we thought we were getting 15feet of floor space, part of that 15 feet was the “mom’s attic”, leaving us with a lot less floor space for furniture. That is quite deceptive. That should have been explained ahead of time.

Very friendly service and the truck was exactly what we expected. Did the job at the best available price.

Great job as always with UHaul.

I reserved a truck for my moving day and it was ready for me when I arrived. Truck was clean and fueled. Drop off was easy as well.

Easy to rent and the truck was clean.

Easy to use but the pickup spot was busy so someone had to move a van around in order for us to access it. But didn't take too long.

It was a 1,700 mile move and the truck and equipment performed very well. We were able to return the equipment to the Cottonwood office where the person in charge was very knowledgeable and helpful. It was a positive experience

We've never had bad service from UHaul, and this move was no different. Doug at the McKnight (Pittsburgh) UHaul location is a gem.

Easy to pick up and drop off. Much cheaper and quicker than PODS.

Disappointed that I could not pickup the truck from the local Yucca Valley location as requested Had to drive to Flamingo Heights.

As with the movers, the UHaul support people were surprisingly helpful for a huge company. We needed to change our vehicle type and they made this happen even when several locations were closed for the holiday.

Easy and stress free

process was fast and accurate cheap....

Good service from Uhaul.

Always smooth sailing with Uhaul. never had an issue

Excellent in-person CS, truly the best

When we arrived for our reservation, the truck was not ready, which was frustrating. The self-service pick-up and drop-off process was more time-consuming and involved than expected, and we still had to track down someone to get the equipment we requested, which should have already been on the truck. That said, it was still quicker than waiting in line. The truck itself was in good condition and performed well; however, the overall experience left room for improvement.

I have used U Haul many times , never had a problem with them.

Brand new truck with only 6K miles on it, drove well, was exactly the size we needed, not more, not less.

The price was great. The truck ran well and made it the full 7 hour drive. The AC and cup holder were broken in the truck which was a bit annoying given we drove it in August. Also, when we went to pick up the truck the lady was grumpy and they didn't have the auto transport that we booked available so they had to send us to a different location to pick it up and to do that they had to modify our booking contract. The change in the contract was an inconvenience for us and I think it actually slightly increased the overall price of our initial booking.

Used a U-haul trailer that was perfect for our needs.

This company was so friendly so helpful. It was quite refreshing

Nice new truck with less than 4,000 miles, that was great....... The downsides - I made the reservation, in person, and requested pick-up at the same place, but I had to go to another location for pick up. Not convenient, and my last pick-up had the same issue......... Also, I ordered a 12 pack of furniture covers but, at pick-up. I was told they only had 5. That made the loading more difficult and had me using towels and bedding in a makeshift approach....... Not happy about that at all.

My Uhaul truck was clean and ready to go and had a loading ramp, which really worked very well for loading and unloading heavier items