Service is the best.

Will never use them again either. Not only was the container a lot smaller than the reps described to the point I am still needing to rent a U-HAUL but PODS were the ones that recommended a loser company called Moving Staffers Marketplace. This whole experience has been a disaster and next move I will definitely go back to the old school way of renting a U-HAUL and doing it myself! Biggest Rip Off artist I have worked with in a very long time! I wish I would have given RatPack a try. I here they are amazing.

PODS grossly underestimated the number and size of PODS that we needed for our move although we went into GREAT details telling them exactly the size and contents of our house. As a result we now need to secure another day of moving and another means for moving many of our household items. Very frustrating.

Difficult to communicate directly with the local facility.

They were able to deliver my pod earlier than expected and was very customer satisfaction oriented

Very helpful through the entire booking process.

Great communication and very easy to deal with

This was my second time using PODS for a long distance move. They handled the container wonderfully and made navigating this massive move extremely simple and affordable compared to other options.

Pods was OK played around with the cost and didn't show up in pa to load when they said they would

Great communication and placement of POD

Everything went extremely well. The drivers from Pods were all very courteous.

We always use pods. After experience with inexpensive movers there is just no other way to do this.

PODs was fantastic to work with, I would definitely use them again

He dropped the pot off on time exactly where I wanted it. Looking forward to the pick up and transport now.

Clear communication and prompt

I had no problem with booking two Pods and making changes when necessary. The people at Customer Service were helpful. It ended up costing more than initially quoted.

delivery was on time and the container was expertly positioned

Quick and smooth both at delivery and pick up. I'm impressed with Pods

The containers were good. One had some beetles, but they were not the kind that create an issue. The delivery service was excellent - the drivers were friendly, skilled and careful. The back office support was mixed. Our names were recorded incorrectly, which caused a form to be created incorrectly which, when discovered, led to the cancellation of one of our shipments without the effective and quick resolution that would have been easily possible if they had just called us to explain. Instead they sent us requests using some mix of broken web tools and mishandled PDFs. All of this delayed our move-in by a week.

Pod arrived on time. Driver, Karl was professional and friendly. He returned the next day for pickup. Mm Pod went to a storage facility

I was very pleased. Everything fit in the pod and was transported without damage.

I have issues with some of my items getting damaged. I saw my POD after it was loaded, and it was fully loaded, and strapped down, but when we opened it up, boxes and other items had fallen forward making it difficult to get the door open. The people who transported it from the San Diego facility to my apartment, and the one who picked it up afterwards were much better than the ones in Tennessee.

PODS delivered on time and I was able to change my pickup date and they were very accommodating.

1- 8 footer, 1-16 footer. Fairly low cost way to move across the country. Proper loading a must. The real benefit was the ability to have them store the pods until I was ready to receive them. The storage fee of them was reasonable. My only complaint would be that even though it was weather driven, I did not know that they were not making the initial delivery on the day we had specified, therefore I got an extra charge from the Hire-A-Helper company since I had to cancel late in the process. Better communication or a better working agreement between H-A-H and the Pods company would’ve eliminated that extra charge. The process to obtain the pods, the communication with the company and the drop off and pick up of them was excellent. I would definitely recommend them, and use them again although I hope I never have to…

They should've recommended a larger container based on our moving needs

Great to work with, great communication letting me know when they were arriving and when they were going to retrieve the container.

They were fantastic at all levels.

The PODS driver was excellent. Although the designated location for the container was a tight fit, she maneuvered it into place flawlessly with patience and care.

I was amazed at the great service I received. Moving across country is inherently stressful but PODS was on time and the drivers were all friendly and respectful of property.

PODS was on time, handled everything very well, and customer support was excellent.

We used PODs and they were great to work w/ as well. POD's arrived on time and were picked up on time. The POD's team and drivers were very friendly and called to inform on arrival for both P/U and delivery.

Very good, right on time.

The PODS company was amazing and extremely helpful in my move. I needed additional POD and they were amazing with getting me an additional POD.

All services offered were fully explained to me.

Driver was amazing!!!!!

Great Company, Nice Units, Easy to reserve

They emptied the pod nicely

Excellent communication. Container was clean and excellent shape. Easy to load with furnishings etc.

you pack it they ship it.

Great service and delivery and pick ups were prompt!

Great service and delivery and pick ups were prompt!

The drop off was frustrating because first driver refused to leave Pod because it had snowed and driveway was alittle wet; therefore I had to reschedule movers to next day. Upon Pod pick up, driver reprimanded me for not locking the Pod correctly and said it was my responsibility, even though I had no idea it was not completely closed, I found him to be rude, disrespectful and unprofessional.

Smiley's guys are PROS at packing a POD efficiently! I was amazed.

Timely and respectful

Not done yet. POD is still at our home.

They helped get around a couple minor problems.

Delivery and pickup were both on time with easy communication

Great communicators, clean container, everything arrived intact. I'd use them again.