Not done yet. POD is still at our home.

They helped get around a couple minor problems.

Delivery and pickup were both on time with easy communication

Great communicators, clean container, everything arrived intact. I'd use them again.

The order process was easy - used the customer service agent to line up all details and he did the math to get us the best total rate with using a AAA discount. We need to store contents until Spring and PODS ability to offer move + inside secured storage of the container is a perfect answer. We had thorough and timely communication throughout the process. Drivers were friendly and professional, and gave some tips to help us plan the loading. Container was clean and fully functional for our needs. Definitely recommend this option for a cost-effective move!!

PODS did exactly what they said they would do. My Pod was delivered, picked up, and transported to my new home right on schedule.

Pods customer service was excellent when I first contacted them to ask about their services, and make my purchase. However, a problem came up later which was their fault, not mine. I have lost count of how many phone calls I had with them, and discovered that Pods has a major internal issue: Pods people do not update, or likely even read notes put in the system by each other. This means I had to explain the whole story over and over, and panic every time I got another email or text or voicemail telling me to contact them right away. They sent me literally 10 emails a day, and I lost count of how many texts. I did not need this stress or waste of my time at all during a severely time constrained move.

would reccomend again

Everything wags on time

Pods were on time. Excellent company.

There was not mileage as the pod remained in our driveway.

PODS has been amazing to deal with. This has been a more complicated move than most-- combining two households into one and the moving across country.

Contents was household items and a couch

The PODS drivers were careful to protect the driveway when placing the container.

Everything arrived undamaged and securely, even after being stored in a pod storage system for five months.

The drivers for PODS on both ends of the move were professional, friendly and quick. You will need to provide your own moving blankets, ratchet straps, rope. PODS can provide the names of movers in the area if you don't want to pack the container yourself.

They helped, but charged premiums when we were in torouble

Great customer service. Professional and clear. However, PODS delivery forgot the pads. I drove to the local PODS facility to get my pads.

Very polite on time drivers

PODS is the way to move!

POD worked but it was nearly 20 years old and in poor shape.

The POD's latch was difficult to operate and the POD itself was almost 20 years old and had a lot of rust. I had the largest POD and the rep said it should handle my household goods but it did not and I had to make other arrangements to get the rest of my goods moved.

We have a short, narrow driveway up the side of a mountain on a steep street and . somehow, our driver Joel did it! We have used UHaul containers before and Pods are more expensive but the customer service and quality of the Pods themselves make the difference in price well worth it.

We were vey happy with PODS. They worked with us to get the PODS where we needed them and transported them from San Diego, CA to TN.

Great job, no damage.

Good, but difficulty with logistics between national company and local satellites

Great and easy to load.

So far. excellent - has not been picked up yet

Good. They changed my lock without notifying me, so I had to find a way to break the lock to negligence on their end. Nothing had been stolen nor damaged.

They have communicated very well and were on time with pick-up and delivery.

Everything worked out pretty good. There were a couple of changes that occurred during the move that were no fault of mine. One of the PODS was picked up a day later that scheduled.

The drivers were excellent, and everyone I talked to was great.

PODS was easy to order and their follow through and timeliness was fantastic.

PODS worked very well for me.

Princeton and Alejandro were both a pleasure to work with. They were so efficient and solicitous. I will request their services when the pod is moved to my destination. I also will recommend them to my son and daughter in law when they move in December.

Spot on at every step.

The fellow that delivered the pod was excellent!

Great way to ship the contents of a one-bedroom apartment cross country. I liked the fact that they give you a month to complete the move, which enabled me to pack carefully without rushing. In our case, the Pod solution was ideal - and better than hiring a moving company or (gasp) renting a moving truck and doing it ourselves.

The POD was delivered in the requested time frame and picked up in the requested time frame. The POD was very clean

The only critique is in POD's "window" for service. a 12 hour window is not really a window.

Very good; everything worked out great!

It wasn't great. It was stressful

Pods delivered my Pod to the wrong address and then it took them 1.5 days to relocate the pod after which they tried to upcharge me a $150 to properly delivery the pod to the correct address.

Over all PODS was great and their people excellent the only problem was with the delivery times, they told me one time and then at the last minute changed the time to 4 hours later. They don't have anyone to talk to 24/7 and had to wait until 8:30 or 9 to reach someone. I also tried to edit my delivery date on my account and it seemed like I was locked into the original drop off date.

Fair. I mean they don't talk to you. They might call, but they just drop it off and pick it up.

Delivered on time right in the driveway. Very careful about adjacent trees and shrubs. Pick up was equally excellent.

Adrain arrived on time and was skillful in maneuvering the Pod into our driveway. He showed us how to open and close the Pod and use the lock. So far all has gone well, hoping the transport across the country and unloading service is the same.

They said they were in the middle of a software upgrade of their back office software. I hope they get it upgraded because it was squirrelly as hell during our move. Contradictory emails, scheduling glitches, the lot. Everything worked on the end but it added extra stress we didn't need.