Furniture is still in transit, too early for a complete review

Great organization!! Very helpful and the driver, Rashad, was a great guy. Able to back it into a small driveway and very helpful. Just make sure your loaders are good at packing a freight truck.

Although it was the cheapest option available, many things were broken upon arrival and almost all our boxes were smashed from being taken on and off the trailer so many times and the travel.

Great communication and timely service

The company picked up the trailer on Friday the 14th of September even though we were supposed to give them more of a 24 hour notice. The only comment I have is the trailer sat in Kansas City, Mo from Sunday night, the 16th and did not get delivered until Wednesday the 19th, which I thought was a bit frustrating. We did get it unloaded on time, but am happy with the company and would use them again.

Worked out very well. Only complaint; drop off told me I could set up a 4 hour window for delivery day. However on delivery day they informed us there is no window, and drop off would be from 8am to 5pm. Property arrived safely and in one piece. I would use them again, if needed.

Amazing company. Very accommodating and good communicators.

Trailer arrived on both ends perfectly, excellent communication, excellent customer service, cannot thank you enough! 5-Star!

quickly got us a 2nd truck when we needed it. Didn't know we had to pay to get a 2 hour guaranteed window. did end up paying the extra $50 so we could coordinate the 2 containers with movers. both containers can't be delivered on the same day

Great way to save in your move.

The trailer was on time for packing and delivery. I would use them again for boxes items only not furniture. It would be nice if they provided netting between boxes to keep things from moving. It is a rough ride and that can be seen by rub marks on boxes, etc...Good company for boxed items only.

Third time using them. They did a great job as always.

On time, courteous and good communication.

Knew what they were doing, no problems with transfer. Only issue is a few things got wet in the front of the trailer, luckily only some magazines were ruined. We had stored it in Colorado in the trailer for 2 months from Feb to late April.

If you are moving to a major metro area, ABF will probably work fine. If you are moving to a rural area (like me), be prepared for the possibility of delays. My trailer sat at their terminal for 5 days before ABF finally decided it was at the wrong one and trucked it to a different one to handle the delivery.

The price doubled since I used them three years ago.

This was a great option for moving long distance for my husband and me.

The trailer was old and allowed water into the freight space. The barriers supplied were old, ragged, and full of splinters. The ramps were damaged with holes that that would catch the wheels of the dollies. Perhaps that is the cost of going cheap. The bright spot was the cost and the speed at which the trailer arrived at the destination.

Upack did everything they said they would do when they said they would do it. Their customer service was very good. We did see hints of a rough ride when we unloaded the trailer. Snow at the destination forced us to park the trailer at an inconvenient location. Loading and unloading help cost more than we planned. Had we anticipated those issues we would have selected a different moving method.

Great job, trailer was at the house on-time and ABF was able to deliver an additional trailer next day without any issues. Very pleased with the pickup and delivery on the ABF trailer. I would use them again.

They did not estimate my apartment correctly for the size of container I would need and on the very last moment when I was desperate, I had to order more containers which was double the cost. BE VERYCAREFUL AND MAKE SURE THE CONTAINER WILL FIT THE SIZE OF CARGO YOU WILL NEED. I FEEL THEY PURPOSELY PUT ME IN A DESPERATE SITUATION TO MAKE ME BUY TWICE THE CARGO SPACE AT LAST MINUTE. had I known I would need twice as much, I could have hired a moving company to come in and do all the work for almost the same price. I had a two bedroom apartment and they sent over two containers 6 x 7 x 8 and of course I needed 4 of these for a total of $3200.00. I could of hired a moving company for $4000.00

I recently rented an ABF Trailer to move my items from Portland, OR to Tampa, FL. I also stored my items for approximately 6 weeks awaiting the completing of my home. All went well with the move and communication from ABF. The only problem was with the trailer itself and the time it sat in storage. The front area of the trailer floor was a mix of wood and metal. The metal area of the trailer rusted and bled through to some of my boxes and furniture. The damage was minimal. I subsequently rented a second trailer to move the rest of my items and purchased tarps for the floor area. I'm expecting this second trailer to arrive soon and hoping the tarps will keep the rust at bay.

Had to make several calls to get them to pick up the trailer after it was fully loaded. It still took over 2 days, after getting the confirmation email and verbal agreement to pick up the same day I called.

Drivers were great. On pickup and on trailer dropoff.

Everything excellent except the barn doors were difficult to manage and on both ends of the move there were problems with the barn doors, outbound had a very difficult time closing them, inbound the bar was bent and had to unbolt the bar from the door thereby incuring more time with movers hence more cost with movers. Aside from that very happy.

They were excellent!

Excellent and courteous service and reasonable pricing. Made our move smooth by allowing for storage (with out need to offload trailer) at our destination while we found a place to stay. Will definitely use again.

Didn't get trailer until 9pm

We had a complicated move where we had some things in storage, some things at our house. We were downsizing and had to figure where stuff was going even after many sales and give-aways. So, flexibility in timing and scheduling days was very important. We had the ABF trailer moved around twice, each at both ends of our move. We changed dates and times all of which were accommodated easily. This eliminated a lot of stress.

delivered when they said they would

I bought 2 beverage coolers and only one made it, the other one was damaged.

Very professional and personable drivers. First time using UPack, would not hesitate to use them again. Made it all so easy.

Great option, lower cost than hiring a moving company to move you long distance. Just be prepared to be without your times for about 5 days. It worked well for us! Great communication and easy online portal, I changed my move date several times!

Jason was the best fast and efficient

It was cheap and done by space vs weight.

so far so good, we will see when we get our things to AZ

The drivers were on time, professional, and helpful!

Trailer was perfect for us. We could track its location every step along the way from Saint Louis to Destin, Florida. PODS would not help us because of our location AND they were more expensive anyway.

Excellent service. Most cost effective way I found for my long distance move.

Their Customer Service was the best part of the experience. Very friendly and explained everything well. My 28’ trailer was packed high and tight. However things still shifted and a few furniture items wrapped well in moving blankets were brused or broken. Their trailers aren’t on air ride so pretty sure my belongings banging around for 1000+ miles down the highway. Most everything in the trailer smelled like smoke. Either the driver smoked or my trailer was parked in the smoking section of the yard. Definitely for the budget minded but next time - I’m paying the extra money.

The trailer was dropped off within the window given and the driver was very helpful explaining about the bulkheads and the ramp. Delivery went smooth as did the pickup. I needed the entire 27' I went with U-Pack to save money and avoid the issues of renting and driving a U-Haul

Slow slow slow, had 2 trailers took them 3+ hours to bring 2nd trailer from 14 miles away, WTF???? I had already prior coordinated it and was promised 1 hour turnaround by Vanessa, she wouldn't take my calls that day, WHY??? Spoke to dispatcher Calvin who just gave me more excuses then finally Craig Cruz, terminal manager with more excuses!!!!! I did my survey was promised 24 hour turn around on my survey, no response after a week, went to the CEO, Asses rolled, Money Refunded, LOL, you have to go the the CEO to make things correct, WTF?????? REALLY SAD!!!!!!!!!

One of my sofa has a couple of broken legs. Also, there were some broken dishes.

Trailer was delivered on time; trailer was picked up on time. Both drivers were extremely friendly and helped with the unloading of the heavy ramp and bulkhead. Communication from UPack was fantastic and very helpful. Would definitely recommend UPack for anyone making a move.

The truck was ready at arrival, the staff was quick to help, and everything went smoothly.

Simply amazing!!! I am so impressed by this service. The absolute best way for us to move long distance and save huge money. I honestly didn't think it was going to work. I got quotes with moving companies though, for a Boston, MA to Greenville, SC move and they were $9,500 and $10,000. Next, PODS gave me a quote of $6,500. Holy smokes!! I kept looking and found ABF UPack. Professional customer service, regular alerts along the way to mobile phone, pick up and delivery on time. Smooth!! I was so afraid my furnishings would be lost, stolen or broken too. This was not the case. What did break was one wine glass, a lamp shade, a computer monitor got dinged and my bedroom foot board took a gouge that can be repaired. For the $7,000 I saved, I can go on a cruise with my husband. So worth it. There are horror stories out there about not using freight trailers. Just be careful when you pack up and you'll be totally pleased. You have to do some work yourselves to pack and load/unload the trailer, but overall, it was a great experience. Check "Hire-A-Mover" or others and you'll find the help you need. Good luck!!

This was our second move with ABF and we were just as happy as our first time around. Great service - arrived on time and easy to communicate with the company. We highly recommend ABF.

ABF Upack was a great alternative to hiring a moving company for my move from Rhode Island to Ohio. I got several quotes from moving companies, which ranged from $5,700-$11,000. These quotes did not include packing. I did all the packing on my own. I then looked into using ABF Upack, and it seemed like a much more cost effective option. Both drivers who dropped off the trailer in RI and OH were very courteous and personable. They showed me exactly what I had to do and made sure I didn't have any other questions before they left.