Kansas City-dispatch center was excellent!!! Quick to deliver, and quick to pick up when trucks were loaded...( I had 2 trucks) but Huntsville area dispatch center not so good.. left truck sit for over 24 hours after it was unloaded. (Not so good when you have to deal with an unhappy HOA) the second truck was more responsive to our call, and was picked up in a timely manner. Would I use them again?? Tough call.. cost versus a minor inconvience.. just question the time frame of delivery and pickup if that is important to you. The cost was considerably less than a professional moving company, and all in all...a pleasant experience!

Fast delivery eager to please! Would use them again.

They were great. There was concern when the trailer was to be dropped off, if it could get down the drive with some low wires, but the driver didn't give up and was able to get the trailer delivered. I hadn't realized it was a regular semi trailer, just only 28 feet long. I needed the trailer as I was transporting a 16 foot canoe that wouldn't fit in a container. without the canoe, I only needed 6-8 feet of the trailer. The trailer was in good condition and the driver explained how to put up the bulkhead. It was then picked up the next day, and was in the Nashville area 2 days after the pickup. ABF was very flexible with the delivery date, taking in to consideration the Eclipse traffic in Nashville. The driver that delivered at the destination was very helpful in determining a good place to park it for ease of unloading with minimal interference with the apt. complex traffic. They were also able to pick the trailer up later that same evening once it was unloaded. All people I had contact with at ABF were great, especially the drivers.. much respect for their ability to drive those trucks!! They had the best price and flexibility for the needed 13 feet of space. I would be comfortable using them again.

I liked using the trailer vs a pod. I wasn't sure how many pods I would need but with the trailer I could use more or less space as needed. The trailer was clean and customer service good. I liked the scheduling, three days to load and unload and hopefully it will be delivered to my new address on the appointed day. I would use this company again

Trailer was deliverd and picked up on time, both ends. Friendly service. The only thing that displeased me was the condition of the ramp on the loading end. It was severely damaged. Was very difficult to open and impossible to close.

ON time and at a great price. Lots of stuff was either damaged or broken due to the long trip and the hooking and unhooking of the trailers.

Dropped it off on both sides when expected and picked it up when expected. Good job ABF!!!!!!

AFB was slow. We used Upack before and they were great. Not impressed. Drivers were nice.

ABF was very helpful and flexible throughout the process

2 completely full ABF trailers cross-country without a hitch. Well, except for the lousy bulkhead in one of the trailers. Plan ahead, expect to load/unload the day after the trailer arrives, and you too could have no issues at all.

Never thought of this before. Not much more than renting a truck, and I didn't have to drive 2200 miles!

Truck was dropped off at the time promised. The freight ramp weighs a ton, so more than one person is needed to take it off the truck.

Other than a misunderstanding about the cost they were very accommodating on the delivery and pick-up.

You are better off paying for real professionals.

Ok service and delivery time

Excellent service. Delivered and picked up the trailer as scheduled. The move plan they prepared gave me step by step directions and let me know what to expect. I worked with Carolyn and she was superb. She answered all of my questions throughout the entire process.

I could not say enough great things about ABF! They are responsive, courteous, willing to work with customers, and easy to communicate with.

The drivers were helpful and pleasant; however, I had to pay extra to get the U-Pack trailer delivered when I needed it. I would strongly discourage the use of Moving Staffers, their moving diivision. I would rate them POOR!!!!. The movers they sent were belligerent, argumentative and unprofessional, and to make things right, Moving Staffers was only willing to compensate me $150 - what an insult!!

ABF was easily the most affordable option and didn't disappoint. Very easy to set up dropping off the trailer, etc.

Not moving until next week so unable to write a proper review for this company.

Have used ABF on two other occasions . The local drivers are the best.

I love ABF U-Pack. This is t second time I've moved with them. Both long distance cross country moves. For a reasonable price, they can give you a guaranteed delivery date. As long as you have competent movers to help you load the trailer well where you stuff doesn't slide around and break- you're good. I always pack all my crockery and picture frames well and I haven't lost a single item or broken a single thing in my two moves. Your stuff is also separated from the rest of the freight so there is literally no worry about things being lost- the way you close the trailer is the way it looks when you open it. One tip if you are moving in the summer- do not put candles in with clothes--- they will melt everywhere. Buy new candles... It's easier. Absolutely cannot say enough good things about ABF UPACK... Easy to work with, responsive on the phone (you don't get sent to voicemail at all), and they don't charge your credit card until your stuff is loaded.

Showed up on time and delivered trailer within specified window. The trailer was in good shape and we had no issues except the ramp on the trailer isn't a solid ramp. It was also very narrow, which makes loading and unloading a bit more dangerous.

They dropped off and picked up the trailer at the times they were scheduled to and were very professional. I'd use this company again.

the only problem I have is on the receiving end. They don't seem to care when they pick up or deliver. THE PRICE IS GREAT, just make sure you pack well because it's a "freight" truck not a moving truck.

This move was absolutely spot on with the company's description on their website. Calls were made before delivery and before pickup. All went smooth and for my needs, this option (U-pack trailer) worked outstanding!

They 28 ft trailer was perfect for my move from California to Arizona. The trailer was in great condition. Customer service was absolutely easy to deal with and they answered all my questions. The drivers were super friendly during drop of and pick up. The ultimate decision came down to cost compared to full service moving companies. I would absolutely recommend them to anyone moving a long distance.

Smooth, efficient, and on time. Peace of mind knowing where your belongings were at all times. There was some small evidence of moisture in the trailer so not sure that it was completely watertight.

They were on time both with drop off and pick up. Every time I called the 800 number with questions everyone was friendly and the wait time was minimal.

Would use again. They were on time delivering and picking up the trailer upon request. Calls to customer service were answered promptly.

Easy drop off and pick up. Freight was in excellent condition. Price was good for door to door delivery in an interstate move. I would use them again.

Very happy I used ABF trailer.

Exactly as advertised. Easy to load and unload, and I love the feature that shows you how many feet of space you have used in the trailer.

no complaints. The trailer was dropped off and picked off as expected. One of the pieces of metal on the divider was bent which was a bit of a challege for my loader but he had a lot of tools and got it fixed.

My estimated arrival window was from 8am to 12pm and they arrived at 8:20. The driver was polite, explained everything to me, and re-parked the trailer until I was satisfied with its placement. Great!

We did a cross country move. The trailer arrived when they said it would. Items inside were in the same condition as when we closed the door. Customer service was great. Tracking worked well also.

It's illegal and unrealistic to have an 18-wheeler freight trailer parked outside my condominium on a residential street. Wish someone would have alerted or advised me as to the size of the "trailer"

Great service and well worth the money for a summer time move. We ended up saving time and money (and space!) over renting and driving a budget/uhaul type truck.

This will be the 3rd time we've used the ABF UPack trailer and we're not quite as satisfied this time but it got the job done. We used a full 28 foot trailer and 7 feet inside a second trailer for a reasonable price of approximately $3500. The 2 trailers were probably the worst we've gotten yet unfortunately. Dirty, dented and full of patched holes, the worst part was the tie down areas had lots of jagged ripped metal parts that had to be pounded down before we could load around them. Still, it worked. Booking, drop off and pick up all went smoothly (although I won't take the driver at his word that he swept them next time). We'll see our goods again in about a week since they only count business days for transit time. 3 days to unload the trailer on the other end is usually plenty of time. It takes a bit more planning ahead to park the trailers and it's more costly then a rental truck but not having to worry about a limited space in a truck and not having to drive all the goods ourselves makes it all worth it.

The trailer arrived precisely on time, it was clean and well equipped with a great ramp. They came at the end of the same day to pick it up.

ABF is the single best way to move. So easy and stress free.

Provided the trailer in the time window as promised. Were helpful in getting the truck as close to my apartment as possible. Costumer service was great at providing updates on arrival of truck whenever I called. Truck was clean and the driver made the process easy.

The guy that dropped off the trailer was cool but the container itself was an ugly piece of junk. It looked like it had been pushed out the back of a C-5 flying at 1000 ft., had wheels put back on and towed to my house. Regardless, they had me in a corner because I'm moving and time was of the essence, so we used it anyway. We'll see how things go on the other side. This rating might get better if things are well-handled at our destination. ABF was chosen because of price. We ended up using the entire 28ft floor to ceiling and got the bulkhead in. I might use them again but I would be very specific about getting a newer/cleaner trailer. I'm kind of disappointed with what we got especially because we booked months in advance. You'd think you would give the better trailers to the people who locked in early....right?...

We had at least one of these guys for a local move, and they were terrific -- efficient, careful, diligent, hard working, courteous, responsive. This second move was to pack a big truck for moving to another state. Again, the guys were fast, efficient, hard working, courteous. It would have been better if a more experienced lead was working with them for this type of packing to get the truck packed more effectively and carefully, getting it all done within 30 minutes of the projected 4 hour load time. Once the truck was unpacked, we found quite a bit of damage simply because they didn't use the padding provided, and packed table legs next to table tops, rather than turning the tables to be top to top without padding between. The upholstered furniture will need to be be cleaned due to dirty footprints and lack of using the plastic covers provided. The claims contact said UPack freight trailers are ineligible for coverage.

We've moved with ABF before using a Relocube, and as a company we just think they're great. Helpful, on the ball, and they send you all the info and paperwork you need ahead of time. The trailer was definitely a different game entirely from the Relocube, as it does require more skill to pack and restrain everything to avoid breakage (thanks to HireAHelper we got great loaders who took care of that), and even with their fee factored in we're coming out way, waaay ahead of hiring professional movers. The reason I'm subtracting one star is because of the LOCK situation. To their credit, they do go to great lengths to indicate the specs of the lock you need to provide to secure the divider within the trailer -- the shackle needs to be at 2" tall and no more than 1/4" thick. Unfortunately, I'm yet to find a single lock that lists the shackle thickness on the package. Most look like they're right around 1/4", so you might buy one with a 2" high shackle assuming it's "the one they mean," but let me spoil the surprise: it's not. It's too thick. Any reasonable secure lock is too thick. We finally found one that worked at Target; it's basically an oversized luggage lock. At the end of the day, the trailer ITSELF is locked with a beast of a lock that only the driver can open, and I trust ABF, so I'm not too concerned, but I still wish they'd allow a heavier gauge.

I preferred the trailer to the cube because I am horrible at estimating space and if I needed more or less, I had options. They were a little off in their drop off time but the driver took the time to show me how the ramp worked as well as the bulkhead doors. We used them for a past move and had success.

Fair price for what we needed

Nice people. and the whole process is easy enough if you got the cash.