They were actually wonderful with the customer service end when ordering the POD to be delivered, but they delivered it wrong, facing the door the wrong way. The only compensation that they could do is give me a $50.00 credit. It is better than nothing! BUT if you need the door facing a certain way, make sure you can be there when it is delivered so they do it correctly. My mistake for sure- but I had to work that day. Thank you PODS for your 2 years of service to me and my family with storing my things!

They're the most convenient moving resolution for me at this time since I won't have a new address right away, but it would be nice if they could narrow their 3 hour service window and make it perhaps only a 1hr service window. Who wants to stand around waiting for 3hrs for someone to move your house goods?

The empty POD was delivered on time with a phone call telling me they were 15 minutes from my house. The loaded POD was picked up on time with the same courteous phone call. If the POD delivery to my new Arizona address goes as well as the Missouri operation, I'll be a very pleased customer and would recommend to anyone.

My container was delivered within the promised three-hour window. It was also picked up within the scheduled three-hour window. The drivers were curteous and careful when operating the machinery connected with the storage container.

Excellent price, great delivery and pickup. I woild definitely use them again.

Disappointed in the final drop off of the PODS. We were lied to about which container would be dropped off first. First we were told we could pick which would be delivered first, then when the wrong one was delivered, customer service pretty much told me there was no guarantee on which would be delivered first or second. I had movers coming, and I needed them for the right POD. One had all the heavy furniture in it. Kind of screwed me up, and then the customer service person told me I should not have scheduled the movers the same day since there was no guarantee. I said I was told which would be delivered first by a PODS customer service person. No different response, same one again. No guarantee... etc... went no where. Very frustrating.

Very happy with the service and the ease of doing business with PODs overall. I would use Pods again if I ever move again.

Good customer service. Flexible with changes.

They kept in touch with us every step of the way. Very satisfied

Great Job Communicating with us, and were always very friendly. Made sure to meet our deadlines.

everything went very smoothly